Intro to Business Process Modelling

8/18/2019 Intro to Business Process Modelling

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Introduction toBusiness ProcessModellingIntroduction to Information

Systems


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A Framwork for Process

Enabler A process is supported by six enablers.

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'y and w'en is businessprocess modelling(

to clarify t'e steps in)ol)ed in a particularprocess.

It is used for*

understanding t'e current processes

clarifying responsibilities

identifying process ine+ciencies designing new procedures

training

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'at is business processmodelling(

It is a tec'ni-ue t'at pro)ides apresentation of a series of process 'ow t'ey

relate w'o does w'at and in w'at order. It s'ows t'e se-uence of steps decisions

and 'ando/s carried out by t'e process0sactors between t'e initial e)ent and t'e1nal result.

2'e process work3ow model is t'e workplan for responding to a triggering e)ent.

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5olistic 6iew of Process

5ierarc'y Process

Subprocess

Activities

Tasks


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Signi1cance of Process5ierarc'y Level 1: Business Processes.

8e1ning processes at t'is le)el is important to ensuret'at t'e components lower in t'e 'ierarc'y correspondto t'e business ob9ecti)es and t'e critical successfactors :;SFs


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Process Arc'itecture

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Example of A Process

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2'e Process Modeling 2ec'ni-ues

Swimlanes 8iagrams BPM? diagrams BPM? is a rigorous and powerfulnotation t'at standardi@es t'edrawing of swimlane diagrams butincludes far more symbols :widgets<

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Swimlane 8iagrams

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5ow to produce a process map

Identify t'e boundaries. 'ere does t'e process begin(w'ere does it end(

Identify t'e participants. 'at roles are in)ol)ed in t'eprocesses(

Identify t'e steps. 'at is done 1rst( 'at is done next(By w'o(

Identify t'e decision points. 'at are t'e alternati)es('at determines w'ic' alternati)e is c'osen(

8raw an initial process 3ow. 8raw and label t'e swim

lanes :see next slide for details< using standard symbols. ;'eck for completeness. Are all participants represented(Are all processes s'own( Are t'ere any alternati)es t'at'a)e not been considered( De1ne and 1nalise.

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Swap lanes and enter decisionpoints

#4

Employee

Supervisor

Administration

#hen a process is performed by a different participant

switch lanes. $f the ne!t step depends on a decision show

this as in the e!ample above, labelling the alternatives and

showing the steps that follow.

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;omplete t'e processmodelling

Demo)e any unused swim lanes.

Make sure t'ere is one start point and all 3ows

'a)e an end point.

;'eck t'at all decision points 'a)e all optionslabelled and 'a)e 3ow arrows to t'e next step.

De)iew wit' participants for )eri1cation.

An example of a completed process map iss'own on t'e next slide.

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#7

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8ata Flow )s ork3ow

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?ext 2opic :eek #$


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Any Guestion(

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Intro to Business Process Modelling

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