InTouch Issue 30

Meaningful employment and volunteering are also positive outcomes for Ask Vera www.askvera.org.uk service users, but their work is around transcription services to make materials understandable and visually easy to read

Have you recently employed new staff? Or do you feel that maybe your current workforce needs to reinforce their skills?

We have a selection of training and development opportunities, here is what is coming up over the next few months.

A full selection of Office Applications is also available – complete with an initial assessment.

Costs: £195 + vat per delegate (Chamber members) £258 + vat per delegate (non-members)

Book now to secure your place, Call Sue Munn on01582 522301 or email [email protected]

June July Aug

Managing Absence in the Workplace 15

Delegation 27

Arrears Collection 28

Appraisal Skills

Data Protection & Freedom of Information 29

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Communication Skills 26

Change Management 27

Customer Service 29

Motivation 30

Proficiency = Profit: How to make staff training add up

How to stand out from the crowd

Practical MarketingProgramme

HELPS YOU BALANCE COMMERCEWITH COMPASSION

Info: 01953 605000 www.robertashton.co.uk

A flexible, ‘hands on’, six month open programme thatcombines monthly group workshop days with individualmentoring and support. Work on your organisation; your

challenges and your future.

Month 1 – Commerce without CompromiseMonth 2 – Planning to Succeed

Month 3 – Customers and ClientsMonth 4 – Products and ServicesMonth 5 – Publicity and Promotion

Month 6 – Next Steps

Group size: 4-6

Led by: Robert Ashton, best selling business author,social entrepreneur, innovator and campaigner.

(mayqualifyfor 50%funding)

Turnpike PR Ad:Layout 1 21/4/10 16:11 Page 1

Qualified HR Specialists to the Voluntary & Community sector

We provide the full range of HR services and support to small and medium size organisations in the voluntary & community sector, from single projects and day to day advice to a fully outsourced

HR department.

Support Includes:

• Managing difficult staff situations

• Day-to-day advice and support

• Contracts of employment

• HR policies and procedures

• Help with recruitment & selection

• HR training for line managers

• Appraisals & Job evaluation

• Tribunal insurance

• Online HR databaseTel: 01403 240205 Fax: 01403 243133

email: [email protected]

Named consultants

No lengthy tie-in

NCVO Approved Consultants

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Cambridge & Chelmsford

3rd Sector Futureslearning • research • consultancy

The InTouch Learning Pages are sponsoredand edited by the 3rd Sector Futures team

at Anglia Ruskin University.To submit material, or enquire about

our services please email:[email protected]

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run jumpltd.

How to make that leap forward… You have run your social enterprise successfully but wonder how to grow theorganisation further. You are increasingly involved in service provision but youare concerned about the financial squeeze on the public sector. You have workedyour socks off to give your end users a brilliant service, but rarely get round tothinking about the future, never mind writing a business plan.

If only you could get a helping hand from someone who’s been there too…

runandjump is specialised in interim management and consultancy for social enterprises.Backed up by a wealth of experience, we offer a hands on approach to:

Assessing your strategic optionsDevising a plan how to get from where you are today to where you want to beManaging change programmes and/or parts of the organisationApplying for investment and other types of fundingWorking with management, board and staff to successfully transform and/or grow the organisationMeasuring your organisation’s impact, using methodologies such as Social Return On Investment

Want to know more? Contact Paul Jansen on 01223 240581 or [email protected].

interim management and consultancy for social enterprises and charities

T: 01223 240581 W: www.runandjump.co.uk

E: [email protected]

InterAct being and belonging

THE CONFERENCE WILL EXPLORE

Community and Citizenship -co-operative perspectives.

9th – 10th July 2010

£195.00 includes

accommodation, meals and all conference sessions from Friday morning until 3.30pm Saturday.

Building a better Society

Northern College BarnsleyS75 3ET

designed and facilitated by

Midlands Co-operative

1649 - Interact (2010) A5 NEW 09 DH_Layout 1 16/12/2009 11:47 Page 1

CO-OP EDUCATION CENTRE

• Competitive Rates• Meeting rooms for up to 80

people• Wireless internet access in all rooms• Digital projectors and screens, TV,

video and DVD player• Flip chart stands and display boards• Computers, internet access and

printers available

• Flexible staging and a hearing loop

• Free parking• Comfortable refreshment

lounge• Wheelchair access to the

ground floor• Self service or prepared

Fairtrade refreshments

Building a better Society • www.eastofengland.coop

Co-op Education Centre, 11 Fore Street, Ipswich IP4 1JW

T: 01473 280316 F: 01473 218098 E: [email protected]

Convenient Town Centre Location!Fully modernised Grade II listed building

available for hire...

Intouch Magazine Ad- Edu Centre 10 SL_AMEND DN MAY 25/05/2010 12:56 Page 1

Need a venue for a meeting or special event?Our six refurbished rooms and lovely grounds are availablefor hire at competitive daily and hourly rates. Set in tranquilsurroundings in 81/2 acres of greenbelt, our premises offerample parking and the optional use of our café and cateringservice. Our facilities lend themselves perfectly for:• Conferencing, training, team building, away-days and

workshops

• Weddings and receptions

• Social gatherings and celebrations

• Themed children’s parties

The Letchworth Centre for Healthy LivingRosehill Hospital, Hitchin Rd, Letchworth, Hertfordshire SG6 3NA

www.letchworthcentre.comCharity Registration No. 295219 Established 1984

For further details, contact Jaqui on 01462678804 or email [email protected]

The self centre is a special place to relax & unwind and simply be yourself- a place of sanctuary.

We offer a wide range of yoga classes as well as Pilates & Tai Chi

THE SELF STRATEGY is our programme of Health and Wellbeing in the Workplace or School

Fabulous on-site cafe

Studios, treatment rooms and relaxation area double up as ideal Meetings Venues for training, meetings and conferences. Professional therapists offer a wide choice of complementary therapies, plus The Cutting Room and PURE ELEMENTS Beauty.

Situated in Bury St Edmunds, just off the A14, the self centre is ideally located for access from Ipswich, Newmarket, Cambridge and surrounding areas.Plenty of parking available.

01284 769 090 www.the-self-centre.co.uk

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