www.interoute.com Interoute Service Provider. Delivering a faster connected world. ENGINEERED FOR THE AMBITIOUS
www.interoute.com
InterouteService Provider.
Delivering a faster connected world.
ENGINEERED FOR THE AMBITIOUS
Introduction 01
02 Introduction06 Leadership through innovation08 Engineered for the ambitious10 Delivering a faster world12 A standard SLA for a global network14 Our network18 We save time, so you save money20 Built to be flexible22 Opening a world of possibility24 Product snapshot28 Certifications you can trust
Making business happen.
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124CITIES CONNECTED
32Tb
TRANSMISSION PLATFORM AND CONTINUOUSLY EXPANDING
02 Introduction 03
Our transmission platform is 32 Tb and is continuously expanding. It bridges the continent; connecting global telecommunication service providers, mobile operators, governments and channel partners to 124 cities in 28 countries. We’re proud to have a hand in making business happen around the world.
Network infrastructure is the engine room of the economy. It underpins connectivity, communication, commerce and facilitates innovation.
28CountriesConnected
ROUTE KILOMETRES OF FIBRE
25OF THE WORLD’S 30 BIGGEST
SERVICE PROVIDERS*
* Gartner Top 30 Communications Service Provider Rankings, Worldwide, 2014, Wm. L. Hahn,11 June 2015
70,000SERVING
“Interoute’s presence in each ‘platinum triangle’ node, namely Moscow, Frankfurt and Istanbul, place it in a strong position to deliver Europe-bound Russian and Middle Eastern traffic and the carrier has a Hong Kong PoP, providing connectivity into Asia.”
Frankfurt
Istanbul
EUROPE
MIDDLE EAST
RUSSIA
Joel Stradling & Kate O’Flaherty, Current Analysis, 2014
Moscow
04 Introduction 05
06 Leadership through innovation 07
Our sector leading SLAs, matched with innovations at the forefront of technological capability, maximise your business performance.
Today, our commitment to continuous innovation places us at the heart of the growing virtual world with a customer base that includes the largest social networks and most innovative OTT service providers.
‘We have a ‘can do’ attitude, our customers know we’re not afraid to go down a ‘non-standard’ route to find the right solution’.
Leadershipthrough innovation.
We understand the importance of our network’s performance to business, because we’ve built our business on it too.
“The people at Interoute are very collaborative and adapt to customer needs, which is rare among the big players.”
Jérôme Schevingt, CTO Phibee Telecom
Imag
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Min
iste
rio
TIC
Col
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ia
08 Engineered for the ambitious 09
Engineeredfor the ambitious.
We design, build and maintain our own network from the ground to the cloud and were the first company to connect Europe as a single network. We are a team of pioneers working for the world’s most ambitious businesses.
“I’d say, if you need partners to deliver something that hasn’t been done before, talk to Interoute.”
CIO, sector-defining global social network.
We were proud to take part in the MegaFon DREAM Project, designed to create the shortest land route for data traffic between Asia and Europe, extending approximately 8700km from Frankfurt through Germany, Austria, Slovakia, Ukraine, Russia and Kazakhstan to China.
10 Delivering a faster world 11
Germany Austria Slovakia Ukraine Russia Kazakhstan China
“The unique geographical position ofRussia enables us to offer the market avery attractive terrestrial route for thetransmission of data. Interoute was thefirst operator to ensure the optimal routeto transmit customer traffic that wassafe and fast.”
Ivan Tavrin, General Director, MegaFon
Deliveringa fasterworld.
We live and operate in a global marketplace. 25 of the world’s 30 biggest Service Providers depend on the Interoute network*. We also provide the gateway to Europe for major operators from North America, Africa, Asia and the Middle East. And our standard SLA framework ensures our customers receive the same service levels wherever they are. And with local offices in every major European country and 15 languages supported we’re close at hand whenever you need us.
12
A standard SLA for a global network.
“Interoute was our gateway into Europe. No one else has their footprint or standardised SLAs across the countries we wanted to enter.”CTO, BRIC Telco moving onto global stage
“Interoute VDC is based in Europe and has multiple locations here, which helps our clients remain compliant with data laws as they move to the cloud.”
Enrico Orlandi, CEO, HWG
* Gartner Top 30 Communications Service Provider Rankings, Worldwide, 2014, Wm. L. Hahn,11 June 2015
A standard SLA for a global network 13
Our network 15
Ring Interconnector & MAN
Ring Interconnector
City Network / MAN
PoP
Datacentres
Off-net Locations
14
Our network.
A single network connecting Europe and the world.Network Statistics70,000 Route km of Fibre124 Cities28 Countries24 City Networks12 Data Centres31 Colocation Centres195 Connected Third Party Data Centres10 Subsea Landing Stations15 Languages Supported
Our Network
Ring Interconnector & MAN
Ring Interconnector
City Network/MAN
Pop
Datacentres
O�-net locations
- 70,000 Route km of Fibre
- 12 Data Centres
- 14 Virtual Data Centres
- 31 Colocation Centres
- 24 City Networks
- 124 Cities
- 28 Countries
- 10 Subsea Landing Stations
- 15 Languages Supported
Network statistics
www.interoute.com
Washington DC
New York
Los Angeles
Dubai
Calais
DublinZandvoort
Rotterdam
Utrecht
Antwerp
Ghent
Bruges
Brussels LiègeLille
Luxembourg
Hong Kong
Singapore
Dortmund Bremen
HamburgEssen
Dusseldorf
Cologne
Bonn
Frankfurt
Karlsruhe
Stuttgart
Amsterdam
Berlin
London
Munich
Geneva
Paris
Madrid
Hannover
Copenhagen
Gothenburg Oslo Helsinki
Moscow
Stockholm
Poznan
Warsaw
Dresden
Leipzig
Nuremberg
Prague Krakow
Bratislava
Budapest
Timisoara
Bucharest
Haskovo
Ruse
Edirne
Istanbul
Thessalonika
Athens
Bari
Pescara
Naples
Rome
Olbia
Palermo
MessinaCatania
Nice
Cagliari
MaltaTunis
South Africa
Marseille
East Africa
Narbonne
ToulouseLyon
Bordeaux
PoitiersBerne
Lausanne
Basel
Nancy Strasbourg
Bilbao
Valencia Barcelona
So�a
VarnaVeniceMilan
FlorencePisa
Turin
Genoa
Bologna
VelikoTurnovo
Udine
Vienna
Salzburg
GrazZurich
BrnoPortsmouth
She�eld
Nottingham
Slough
Cambridge
Edinburgh
Bristol
Glasgow
Birmingham
Southampton
Leeds
Cardi�
Manchester
Gibraltar
Plymouth
Mazaradel Vallo
Plymouth
Manchester
Leeds
EdinburghGlasgow
BrusselsLille
Moscow
Stockholm
Ghent
Berlin
Dresden
Warsaw
Poznan
Prague
Munich Salzburg
StuttgartNuremberg
Strasbourg
Luxembourg
Frankfurt
CologneDusseldorf
Rostock
Geneva
Lausanne
Madrid
Paris
Poitiers
Nancy
Amsterdam UtrechtRotterdam
London
Valencia
BarcelonaRome
TurinBordeaux
So�a
Hamburg
Bremen
Bielefeld
Dortmund
Hannover
Leipzig
Gothenburg
Copenhagen
Oslo
Gibraltar
Istanbul
Dublin
Venice
Udine
Leiston
Bilbao
Genoa
Pisa
FlorenceMarseilles
Nice
Cagliari
Olbia
Malta
Kelibia
Messina
Catania
Bari
Naples
MazaraPalermo
PescaraCivitavecchia
Bologna
Milan
Bucharest
Ruse
Haskovo
Orestiada
Timisoara
Budapest
Bratislava
Ivancice
Brno
Vienna
Graz
Krakow
Toulouse
Narbonne
ZurichBern
Basel
Lyon
AntwerpEssen
Liege
to Washington DC
to Washington D
C
to New
York
Helsinkito Hong Kong
to Hong Kong
to Dubai
to UAE
to Singapore & Hong Kong
DC
DC
DC
DC
DC
DC
DC
DC
DC DC
DC
DC
Interoute Network
Data Centre
Subsea Landing Station
Interoute PoP
Thinkingdifferently.
We save time, so you save money 19
“The repair job was the digital equivalent of converting a
two-lane country road into a superhighway in a few hours.”
International Herald Tribune
18
We save time, so you save money.
None of us can predict the future. When our customers need solutions, we move fast and think laterally. When a 915 kilometre stretch of fibre optic cable from Madrid to Marseille began to degrade, threatening service to hundreds of thousands of Europeans, we expanded the network’s capacity tenfold in just 27 hours.
We keep things fair. In 2014, we became the first Service Provider to remove recurring colocation patch fees for using our colocation facilities and data centres, an industry practice that we estimate costs businesses between 100€ and 140€ million a year in the UK alone.
Flexibility is built in. Our Network Outsourcing portfolio allows customers to expand their capacity needs and grow through Interoute solutions. Our field, logistics and management solutions support carriers looking for technical assistance in the field. From product set consultancy services to advice on legal, tax and asset placement, we design around you.
20 Built to be flexible 21
“We stay with Interoutebecause they keep
innovating.”
Jérôme Schevingt, CTO Phibee Telecom
Built to be flexible.
Ownership from the duct up removes financial and operational concerns about intermediate carriers, and allows us to keep our own costs competitive.
22
“Interoute has a desire to exceed their customer’s expectations andrequirements by the use of their in-house skills and chosen technology along with their responsive nature their customers depend on.”
Malcolm Penn, Avnet Technology Solutions
Opening a world of possibility 23
Opening a world of possibility.
Sitting on top of our network, is a network of engineers and product
designers. We pride ourselves in minimal bureaucracy and an
appetite for new solutions.
DARK FIBRE
Interoute Dark Fibre services provide customers with full control of their network. We enable bespoke services to be built to meet unique customer requirements with the flexibility to deploy any service protocol.
24 Product Snapshot 25
MANAGED BANDWIDTH
Interoute Managed Bandwidth services provide connectivity access to Europe’s major and emerging business centres. With both PDH and SDH based circuits ranging from E1 up to STM64 capacities our Managed Bandwidth services are available protected and un-protected and support fully ITU compliant interfaces.
WAVELENGTH
Interoute’s Wavelength services are state of the art high capacity optical connectivity services ranging from 1Gbps up to 100Gbps which support a variety of protocol interfaces including Ethernet, SDH/SONET, OTN and Fibre Channel.
NETWORK OUTSOURCING
The Interoute Network Outsourcing portfolio offers bespoke design, build and operate solutions; enabling rapid and scalable network expansion without the need to invest heavily in field operations, as the owner operator of our own network Interoute has the flexibility and knowhow to offer consultancy services on product sets, legal, tax and asset placement.
Productsnapshot.
9 time ‘Capacity Global Carrier Awards’ winner, our solutions are built from the ground up.
26 27
INTERNET ACCESS
Interoute Internet Access provides dedicated high-speed access to the internet. Our IP network is directly connected to the most popular content providers on the Internet delivering exceptional end user experiences.
WHOLESALE VOICE
Interoute’s Virtual Voice Network is the carrier neutral solution for voice transport and routing, delivering scale, service levels, quality, and security on a partitioned soft switch platform. It enables Mobile, Fixed and OTT carriers to interconnect by IP and TDM, to exchange traffic, manage bilaterals, multilaterals and hubbing on a single platform.
INTEROUTE WHOLESALE
VIRTUAL DATA CENTRE
Interoute’s white label IaaS solution provides you with the ability to become part of Interoute’s award winning cloud services platform, with the ability to acquire an Interoute designed Pod and federate computing resources across the existing Interoute virtual datacentre nodes, providing you with instant global cloud coverage.
COLOCATION
Interoute’s 12 data centres are part of a pan-European platform designed for the delivery of IaaS and virtualised services, connected to over 124 cities including 24 city networks. Our Colocation services are backed by market leading SLAs and provide a range of flexible alternatives to housing systems internally.
CONNECTIONS TO PUBLIC CLOUDS
Interoute lets you connect to the world’s leading clouds privately and securely through our wholly owned network. Ensure reliable access to your cloud backed by our sector leading SLA.
IP TRANSIT
Interoute owns the largest, most scalable densely connected IP network in Europe. This, combined with an innovative and flexible range of billing options, enables our customers to achieve the best possible IP service performance.
VPN(VIRTUAL PRIVATE
NETWORK)
Interoute VPN seamlessly mixes MPLS and IPSec VPNs for a single, fully managed, wide area network (WAN) capability. An efficient, scalable and reliable way of connecting customer sites in multiple locations and countries.
CARRIER ETHERNET
Ethernet services are available across our entire network footprint with MEF 2.0 certified connectivity ranging from 2Mb/s to 10Gb/s. We help our customers build solutions based on custom delivery requirements meeting a variety of different pricing and service level requirements.
Product Snapshot
sustainable energy
Our strategic approach provides a quality and security framework based on industry proven best practices, offering comprehensive data centre solutions that protect your critical outsourced business technology.
Certifications you can trust.
Interoute maintains an Enterprise Quality and Security Management System certified to ISO 20000 and ISO 27001.
AmsterdamISO 27001 ISO 20000 PCI DSSISAE 3402 / SSAE 16
BerlinISO 27001 ISO 20000 PCI DSSISAE 3402 / SSAE 16
GenevaISO 27001 ISO 20000 PCI DSSISAE 3402 / SSAE 16
Ghent (colo)ISO 27001
London CitiISO 27001 ISO 20000 PCI DSSISAE 3402 / SSAE 16
London GS2ISO 27001 ISO 20000 PCI DSSISAE 3402 / SSAE 16
London HoddesdonGovernment Procurement Service Supplier ISO 27001PCI DSS
MadridICREA Certification ISO 27001 PCI DSSISAE 3402 / SSAE 16
MunichISO 27001
ParisISO 27001 ISO 20000 PCI DSSISAE 3402 / SSAE 16
StockholmISO 27001
Zurich (colo)ISO 27001PCI DSS
28 29Certifications you can trust
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“For us, it is as much about the people behind the network as the network itself. People buy from people they trust to deliver.”
Martin Turbitt CTO, Kerridge Commercial Systems.
31st Floor, 25 Canada Square, Canary Wharf, London E14 5LQ, UKT +44 20 7025 9000 F +44 20 7025 9888
www.interoute.com [email protected]