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WeWebU Software AG Unifying Your Enterprise Information Interoperability A Challenge for the User VOI Regionalgruppe Süd March 23, 2010
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Interoperability - A Challenge for the User

Jan 23, 2015

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Starting from an AIIM customer survey it is discussed how CMIS and WeWebU OpenWorkdesk can help users to access content in different ECM repositories enriched with information from ERP and CRM systems.
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Page 1: Interoperability - A Challenge for the User

WeWebU Software AG

Unifying Your Enterprise Information

Interoperability A Challenge for the User

VOI Regionalgruppe Süd

March 23, 2010

Page 2: Interoperability - A Challenge for the User

2010/03/23 2www.wewebu-software.com

How to Pronounce Our Company Name

[wi:] [wɛɛɛɛb] [ju:]

Page 3: Interoperability - A Challenge for the User

2010/03/23 3www.wewebu-software.com

WeWebU Mission Statement

WeWebU Software AG

Unifying Your Enterprise Information

Page 4: Interoperability - A Challenge for the User

2010/03/23 4www.wewebu-software.com

Selected Clients & Partners

Customers

Technology &DistributionPartners

Page 5: Interoperability - A Challenge for the User

2010/03/23 5www.wewebu-software.com

How Customers see the problem (1)

Compared to recent years, cost saving has taken a clear lead over

compliance as the main business driver for investments in document and

records management.

Email is still out of control

55% of organizations having little or no confidence that important emails are

recorded, complete and retrievable.

28% of organizations would take more than a month to produce documents

for a legal discovery process.

There is still a wide disparity in how organizations view SharePoint relative

to their overall content management needs and strategies.

29% of organizations, SharePoint is working in competition with, or in parallel

with existing ECM, Document Management (DM) or Records Management (RM)

suites,

In 16% it is integrated with existing suites

12% use it as only ECM suite.

The remainder use SharePoint to “fill in some functions”.

Page 6: Interoperability - A Challenge for the User

2010/03/23 6www.wewebu-software.com

How Customers see the problem (2)

Records managers are often being left out of the equation.

In 36% of large organizations, IT is managing the SharePoint roll out with no

input from the Records Management Department.

A further 14% admit that no one is in charge and it’s completely out-of-control.

The single ECM system concept is still alive in 35% of organizations

33% plan to use a single sign-on portal to link together multiple repositories

SharePoint being the most popular tool for doing so

9% stating they will use Enterprise Search to solve this problem.

As regards management of content types, SMS/text messages, blogs and

wikis are largely off the corporate radar in 75% of organizations. Their lack

of inclusion in the corporate archive is a major risk.

Source: State of the ECM Industry 2009, AIIM Survey

Page 7: Interoperability - A Challenge for the User

2010/03/23 7www.wewebu-software.com

On Top of it Comes ERP (1)

23% are using SharePoint, with EMC/Documentum, Open Text, IBM/Filenet

and Oracle/Stellent

The biggest business benefit given by our respondents for linking ERP and

ECM is the productivity gained by linking document and process workflows.

Next come improved customer service and then knowledge sharing.

Accounts payable is the best performing integration

followed by HR, Project Management and ECM.

Invoice Number, Customer Number and Purchase Order Number are the

most popular process integration links between ERP and ECM, with

Contract Number as an important document integration link.

Page 8: Interoperability - A Challenge for the User

2010/03/23 8www.wewebu-software.com

On Top of it Comes ERP (2)

68% considered that linking ERP and ECM gave a better or much better

return on investment than other IT integration projects.

53% have a portal to provide single point of access to ERP and ECM

content or plan to have one in the next 12 months.

Asked “How would you feel about sourcing your ERP and ECM from the

same supplier?”

42% agreed that it could have benefits and they might consider it.

13% already source from the same supplier,

20% are committed to their existing supplier and

24% prefer the flexibility of different suppliers.

Source: 7 fast facts about the connections between ECM and ERP (http://aiim.typepad.com/aiim_blog/2010/03/ecm_and_erp.html)

Page 9: Interoperability - A Challenge for the User

2010/03/23 9www.wewebu-software.com

What Does it Mean for the User

Information is diluted in several systems

ECM

ERP

Different frontends

Different logins

Different data structures

Maybe even different master data

Results in:

No comprehensive view on information

Long search times

Error prone

Uncertainty

Page 10: Interoperability - A Challenge for the User

2010/03/23 10www.wewebu-software.com

The Market of

Enterprise Content Management

Volume 3.3 bil. USD in 2008

Till 2013 growth to 5.1 bil. USD

(acc. to current Gartner report)

The market leaders (IBM, EMC,

Open Text) loose market share

against Microsoft

Alfresco is growing rapidly and is

now a valid Open Source

alternative

SpringCM is the first pure SaaS-

player in the Gartner Magic

Quadrant of ECM

WeWebU-Technology-Partners

Page 11: Interoperability - A Challenge for the User

2010/03/23 11www.wewebu-software.com

CMIS – The Cure for Many Problems

CMIS = Content Management Interoperability Service

Industry standard backed by OASIS (Organization for the Advancement of Structured Information Standards)

Strong support from all leading players in the industry

To be released mid of April

Already many implementations

Repositories

Clients

Page 12: Interoperability - A Challenge for the User

2010/03/23 12www.wewebu-software.com

8 reasons why CMIS will transform the

ECM industry

http://aiim.typepad.com/aiim_blog/2009/12/8-reasons-why-cmis-will-transform-the-ecm-industry.html

1 -- CMIS is the SQL for Content Management.

2 -- CMIS is not just another standard.

3 -- CMIS is already well accepted by the customers.

4 -- No more lock-in to one ECM-vendor because of CMIS.

5 -- With CMIS the ECM infrastructure will become commodity.

6 -- CMIS-based applications will become the differentiator.

7 -- CMIS will help to create a 360°view on your customers.

8 -- CMIS 1.0 is just the beginning.

Page 13: Interoperability - A Challenge for the User

2010/03/23 13www.wewebu-software.com

The WeWebU Answer

Page 14: Interoperability - A Challenge for the User

2010/03/23 14www.wewebu-software.com

WeWebU

OpenWorkdesk

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Transformation from Technical to

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Page 15: Interoperability - A Challenge for the User

2010/03/23 15www.wewebu-software.com

Next Steps

CMIS 2.0

Integration to ERP and CRM-Systems

Portal integration

Page 16: Interoperability - A Challenge for the User

2010/03/23 16www.wewebu-software.com

Thank you!

WeWebU Software AG

Dr. Rainer Pausch

Head of Products & Marketing

Hauptstr. 1491074 Herzogenaurach

Germany

� + 49 (9132) 83660 – 20

[email protected]