Internet Explorer Java Issues in Windows XP and WIN7 The current issues with the ADE Directory, ADE pages, or Data Dictionary going blank and not progressing past the initial logon screen have been attributed to a java errors. The only consistently applied solution is to completely remove java and all its associated files and folders, reinstall java, and then disable the next generation java plugin. This process REQUIRES ADMINISTRATIVE rights on the local computer. If you don’t have administrative rights or are not sure, do not attempt this fix. Please contact your local IT support for assistance in performing these steps. Perform these steps logged on as the user that accesses ADE, with local administrative rights, or temporary local administrative rights. 1. Go to this link and download the MS Cleanup Utility: http://www.softpedia.com/get/Security/Secure-cleaning/Windows-Installer-CleanUp- Utility.shtml and install the application. 2. Launch the Windows Installer Cleanup program. 3. Delete all listings related to java (hold ctrl and select all related installs then click Remove).
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Internet Explorer Java Issues in Windows XP and WIN7
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Internet Explorer Java Issues in Windows XP and WIN7 The current issues with the ADE Directory, ADE pages, or Data Dictionary going blank and not
progressing past the initial logon screen have been attributed to a java errors.
The only consistently applied solution is to completely remove java and all its associated files and
folders, reinstall java, and then disable the next generation java plugin. This process REQUIRES
ADMINISTRATIVE rights on the local computer.
If you don’t have administrative rights or are not sure, do not attempt this fix. Please contact your local
IT support for assistance in performing these steps.
Perform these steps logged on as the user that accesses ADE, with local administrative rights, or
temporary local administrative rights.
1. Go to this link and download the MS Cleanup Utility: