Internationalization Test Approach

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Internationalization Test Approach

Keywords: Test Automation, HP QuickTest Professional, Globalization Testing, Localization Testing, Test Approach, I18N, L10N

Date : May 09, 2012

Venue : Bangalore, INDIA

Speaker: NaveenKumar Namachivayam, Infosys Limited, Mysore, INDIA

Email: [email protected]

Abstract

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• WWW (World Wide Web) is a platform for electronic-commerce, to share knowledge, social networking, online entrepreneurship and other information.

• Quality Assurance plays an extremely important role in delivering a product and also contributes significantly on the time to market aspect.

• Manual Testing of multilingual websites (as well as any other kind of applications) is time and resource consuming, whereas Automation Testing is one of the arenas which saves time and effort, increases accuracy, efficiency and repeatability for effective testing.

• This presentation addresses different approaches to automate multilingual websites, which would help us determine the model that best suits the business organization requirements and needs.

Agenda

• An Overview - Internationalization/Localization/Globalization

• Challenges in Testing Multilingual Applications

• Multilingual Testing Strategy

• Test Automation Approach for Multilingual applications

• Discussion on Case Studies

• Conclusion and Benefits

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An Overview - Internationalization/Localization/Globalization

• Internationalization or I18N is deploying products and services in different languages and locales across the globe without any redesign.

• Localization or L10N is the process of transforming the products/services for a particular region/market.

• Translation plays a critical role in L10N. Ensures the products/services have aligned with locale such as Date, Time zone, Currency, Holidays, Character Encoding and Linguistic. As

• Localization testing involves primarily on translation and is worthy to have multi-linguistics experts in place.

• Globalization Testing ensures whether the products/services deployed is properly functioning for any selected culture/locale

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Major Organizations’ Internationalized Websites

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Websites screenshots from Google, Ferrari, HP and Apple

Associations which promotes Internationalization

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Logos from W3C, GALA and LISA

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Challenges in testing multilingual applications

• As of Dec 2011, there are 121 millions of users in India accessing internet.

• 59% people accessing internet via mobiles.

• 10% increase in Internet usage boosts the Gross Domestic Product (GDP) by 1.08 per cent.

• India is a largest democracy country in the world where 30 languages are spoken by millions native people and 122 languages spoken by more than the 10,000 people and 2371 dialects.

• India is a multilingual country with 22 official languages and 12 scripts.

• Joint report by Indian Council for Research on International Economic Relations (ICRIER), The Internet and Mobile Association of India (IAMAI) and the Department of IT http://www.business-standard.com/india/news/internet-penetration-to-boost-indias-gdp/462368/

10% Internet U

sage

boosts1.08% GDP

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Challenges in testing multilingual applications

• Major challenge is TRANSLATION

• Styling, Indents, Line Spaces and Alignment (Vertical and Horizontal) Issues

• Underlining characters in mantras/slogans

• Bullets and Numbering formats

• Browsers Compatibility

Websites screenshots from TDIL

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Multilingual Testing Strategy

Test Environment Setup

• Microsoft Language packs

Application Under Test Study

• Unicode compliant• Multi-byte characters

Test Case Design• User Interface• Input/Outputs

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Test Automation alternative approaches for multilingual applications

• Testing multilingual application manually is time and resource consuming.

• QA team should consist of technical and multilingual experts in a proper ratio.

Images from mediarunsearch.co.uk, fingerinallthepies.blogspot.com and naveenkumarn.in

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Test Automation alternative approaches for multilingual applications

Implementing multiple ORs

Implementing Switch statement

Implementing Custom Dictionary

Implementing Descriptive Programming/Regular Expressions

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Discussion on Case Studies

Websites screenshots from Google and HP

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Discussion on Case Studies - Google.com and Google France

Google Search button properties using Object Spy in QTP

Recherché Google button properties using Object Spy in QTP

Browser Internet Explorer 6

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Discussion on Case Studies - Google.com and Google France

Google Search button identification using QTP in IE 8

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Discussion on Case Studies - HP India and HP France

Object Properties of Support & Drivers link

Object Properties of Support et Pilotes link

Browser Internet Explorer 6

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Discussion on Case Studies - HP India and HP France

Additional Properties of Support et Pilotes link

Additional Properties of Support & Drivers link

Browser Internet Explorer 6

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Conclusion

Descriptive Programming

Optimized Object

Repository

I18N Test Automation

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Benefits

Technology

Process

People

People• Increase in

Client Value• Cost Savings• Test Automation

expertise• Minimum

support from Multilingual experts

Process• Leads to

Innovation• Faster Time-to-

market

Technology• Utilization of

Testing Tools• Less effort on

rework and maintenance

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Questions?

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Preguntes?

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Thank you

teşekkür ederim

شكرا谢谢

falemnderit

நன்றி

Eskerrik asko

Danke

благодаря

शु�क्रि�या�

Þakka þér

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For more information about Infosys (NASDAQ:INFY), visit www.infosys.com.

For more information, contact [email protected] www.infosys.com

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