International Year of the Secretary and Assistant UPDATE · International Year of the Secretary and Assistant UPDATE YOUR CHANCE TO CHANGE THE WORLD Follow me on Twitter @lucybrazierbefore

International Year of the

Secretary and Assistant UPDATE

YOUR CHANCE TO CHANGE THE

WORLD

Follow me on Twitter @lucybrazier before the end of this

session & you could win a prize!

LUCY BRAZIER

My journey so far…

Before we start…a photo

opportunity!

WHAT WAS IYOTSA?

WHO WAS INVOLVED?

Austria, Bangalore, Barbados,

Belgium, Caribbean, Canada,

Cape Verde, Cyprus, Denmark,

Finland, France, Gabon, Ghana,

Germany, Greece, Iceland, Italy,

Kenya, Luxembourg,

Netherlands, Nigeria, Norway,

Poland, Portugal, Russia,

Scotland, Singapore, Slovenia,

South Africa, Spain, Sweden,

Switzerland, United Arab

Emirates, United States, United

Kingdom, Zimbabwe

What was IYOTSA's

vision for this year-long

event?

Why is this important?

Why is this important?

Companies

Individuals

Associations

How did each country celebrate

and participate?

The IYOTSA Charter

• Job Descriptions

•Training

•Networking

Job Descriptions – Julie

Perrine

Clarifies employer expectations

for employee

Provides basis of measuring job

performance

Provides clear description of role

for job candidates

Provides continuity of role

parameters irrespective of

manager interpretation

Enables pay and grading systems

to be structured fairly and

logically

Prevents wrong interpretation of

role by employee and employer

and manager

Essential reference tool in issues

of employee/employer dispute

Essential reference tool for

discipline issues

Provides important reference

points for training and

development areas

Provides neutral and objective

reference points for appraisals &

performance evaluation

Enables formulation of skill set

and behaviour set requirements

per role

Enables factual view (as opposed

to instinctual) to be taken by

employees and managers in

career progression and succession

planning

Training – Joan Burge

Training

27

1. In today’s competitive marketplace and at the pace this profession is

changing, if you do not continually enhance your skills, build new ones,

and have a strategy for your career, you will get left in the dust.

2. Don’t feel guilty about being out of the office to attend a program or

conference that will make you better equipped, faster, smarter and

sharper.

3. Get your executive to see the long-term payoff. Often executives think

about the number of days you will be out of the office. You need to help

them see that while you may be gone three or four days, you will gain

skills and knowledge that will take you, and them, into the future.

Networking –

Victoria Darragh

Networking

29

Business Benefits of the Hays PA network:

• PA retention is at an all time high 98%

• A massive increase in motivation and confidence

• We are finally recognised as an important & integral part of the

business

• Communication between the PAs is excellent – we work very well

as a team and support each other

• Most important we are a very HAPPY and content workforce! =

increased PRODUCTIVITY

So what happened?

• 589 events worldwide under the IYOTSA banner

• Worldwide media attention – local, trade press,

radio & national press

• Over 3000 companies carried info in internal

newsletters/intranet sites

• 1673 companies signed up to the charter

• Over 1000 hours of free training made available

• South African scholarship fund launched

• Even Buckingham Palace got involved

And what’s next…

And here’s something

else to take part in…

Revolution or Evolution?

One Profession, Once

Voice

QUESTIONS?

You can contact me:

[email protected]

@lucybrazier

www.executivesecretary.com

Skype lucy-brazier

On Pinterst

Plus on the Executive Secretary Magazine LinkedIn group

& The Executive Secretary Facebook Group