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International Marketing Management: Russia Product Launch Case Study

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Page 1: International Marketing Management: Russia Product Launch Case Study

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Presented by Abbey Bryant-Searl

Word Count: 1945 words (not including in-text citations)

Russia Product Launch

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Youth Market 1: Definition

Youth is more difficult to define than other fixed age groups as it is considered a fluid

category, generally the period of time between leaving childhood and entering adulthood

(United Nations 2013). The age range of the youth market defined by Elder (2010) is 15-24

year olds. In 1995, the world youth population was estimated to be 1.03 billion, accounting

for 18% of the total world population (United Nations, 2013a).

Youths across cultures are by no means a homogenous group – there are a number of needs

and concerns which must be considered (Singh 2014). “The definition of youth perhaps

changes with circumstances, especially with the changes in demographic, financial, economic

and socio-cultural settings” (United Nations, 2013a).

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Although several sources describe youths as 15-24 year olds, our analysis will focus on 18-24

year olds (See appendix 1.1 for further justification).

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Youth Market 2: Key Trends from Macro-Environmental Analysis

By conducting a PESTLE analysis we have been able to identify some key trends of the

youth market (not necessarily applicable to all countries). (See appendix 1.2 for PESTLE

analysis).

Economic reforms have been highlighted which have affected the youth sector. In recent

years, young people (aged 18-25) have suffered the most severe income losses (OECD

2014)(Appendix 1.2.9) and youths are reported having the least disposable income (Money

Advice Service 2014). “They’re young, and they may be trend setters, but odds are they’re

still not the best customers — because they just don’t have much money to spend” (Tuttle

2012).

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The number of young people (aged 15-29) that are neither in employment, education or

training (NEET) has risen in 75% of countries (for which data are available)(ILO

2014)(Appendix 1.2.5). The global youth unemployment rate rose to 13.1% in 2013 (ILO

2014)(Appendix 1.2.4).

“Young people are usually the early adopters of new technologies” (Taylor et al 2001, cited

by Skinner et al 2002) and 75% of youths feel they "couldn't live" without the internet (BBC

News 2009). Internet-equipped mobile phones are four times as likely to be owned by youths

(40%) than consumers aged 60+ (12%), (Euromonitor International 2012a). However, there

are large disparities in global youths’ access to technology; 9% of Africans compared to 79%

of Europeans (TechChange 2014).

Environmental issues affect young people as they have to live with the consequences;

increasing environmental awareness is fundamental and heightened awareness can easily be

achieved by youths (Dryzek, 2004).

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Youth Market 3: Marketing Recommendations

There are differences in the generation which must be considered in the branding and

advertising, as youths are not a global homogenous group (Singh 2014). There are varying

levels of employment and income, although youths have the least disposable income (Money

Advice Service 2012) and this should be reflected in the product pricing (without sacrificing

quality).

Environmental factors should be incorporated to provide an eco-friendly brand as the youth

sector is central to enhance global environmental awareness (Dryzek 2004). Respect for

cultural diversity amongst young people creates an environment of peace (United Nations

2013c); therefore ethical and cultural awareness alongside responsible branding should be

emphasised. As a materialistic generation (Harrison et al 2013), youths have the desire to

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purchase established brands (Santisi et al 2014); therefore a strong brand identity should be

developed making the product recognisable.

There is no denying that social media has taken the world by storm, as there are 2.3bn global

internet users, and almost half of these are younger than 25 (TechChange 2012). This

demographic is expected to increase; this should be acknowledged and a strong online

presence on the internet and social media facilitated.

Television has the greatest potential reach and allows for cost effective advertising (Gleeson

2012)(Appendix 1.3.1); social media and television advertising could be used simultaneously.

“Overlap [between television and internet] can provide opportunity for a powerful integrated

campaign” (Gleeson 2012).

However, controversial products should be cautiously advertised to avoid breaking legal and

social guidelines (Shao and Hill 1994).

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Standardisation vs. Adaptation 1: The Debate

Standardisation versus adaptation has been debated for over two decades (Naidu et al 1993).

The benefits of standardisation include economies of scale and the convergence of a global

homogenous consumer (Hollensen 2013)(Appendix 2.1.1). According to Doole and Lowe

(2012), products are easier to standardise than promotion.

Adapting a product can enhance its competitive position within the market (Naidu et al 1993)

and “virtually all products must be adapted to some degree” (Doole and Lowe 2012). A

product can be adapted to suit different physical environments (Hollensen 2013); however

standardisation may not be possible due to constraints (Doole and Lowe 2012) such as legal,

political and economic differences.

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Vrontis’ Multinational Companies Tactical Behaviour table can be used to assess the level of

standardisation and adaptation according to different elements of the product (Appendix

2.1.3). Vrontis (2003) advises that companies favour standardisation and only use adaptation

where necessary, although it is a matter of degree (Cited by Vrontis 2009)(See Appendix

2.1.2 for Vrontis’ conceptualisation framework).

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Standardisation vs. Adaptation 2: Differences between Australia and Russia

(See appendix 2.2.1 for full comparison table).

There are many geographical similarities between Australia and Russia, namely that they are

two of the world’s largest countries, although the Australian population is merely 1/7th of

Russia’s (Australian Bureau of Statistics 2006, cited by Firsova and Taplin 2009).

Hofstede’s Dimensions of National Culture finds the two countries have huge differences of

more than 50 points for Power Distance, Individualism, Pragmatism and Indulgence (The

Hofstede Centre 2014)(See appendix 2.2.2 for graph and analysis).

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Due to the small power distance, the product can become more widely available and accepted

by a much broader audience. Russia’s collectivist society gives the product potential to be

associated with social encounters, emanating a sense of sharing and the desire to

communicate whilst using the product. Russia’s pragmatic society could see

parents/managers influencing the young target audience; and the lack of indulgence could

reduce demand for the product due to the restraint from purchasing in indulgent goods.

Using Hall and Hall’s (1960) cultural context concept, Hooker (2008) found that Australia

has a low-context culture, whereas Russia is considered high-context. Low-context cultures

are more explicit in their spoken and written language to convey meaning (Hollensen 2013);

high-context cultures use background information to develop understanding (Hooker 2008).

This difference in culture could cause confusion or problems for a standardised product.

The main language in Australia is English; with less than 10% of Russia’s population

speaking an ‘other’ language (CIA 2014), linguistic differences must be considered.

According to Drinks International (2010), Russia currently has a non-existent cider market,

but the growth in youth population has the potential to make it the next key market. In

comparison, Roy Morgan Research (Cited by AGN 2013) found that “the number of young

Australians drinking cider in an average four week period has almost doubled in the last two

years”.

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Standardisation vs. Adaptation 3: Recommendation

The brand name and logo should be standardised to create a recognisable global image with a

strong identity. According to Fredrikson and Molin (2011) it is difficult to adapt brands to

local conditions; therefore branding is founded on global appeal. Brands with high customer

recognition can charge premium prices (Fredrikson and Molin 2011).

“Ciders brand themselves as a healthier alternative [to beer] - made from apples and free

from gluten - appealing to the sweeter palates of young people” (Reuters 2012). However, it

will be necessary to adapt the product, due to the import ban of fruits from the EU (Reuters

2014). The product would need to adapt its ingredients produce a cider made from fruits that

do not need to be imported. However, it usually takes 7 years to produce a fruit orchard

(Reuters 2012) which is a major limitation regarding production.

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The language used on the product should be adapted to ensure no mistranslation or

miscommunication in message, although the rest of the design features should remain the

same as global consumers increasingly prefer the same products and their features (Zou and

Volz 2010).

Our recommendation is to “think global, act local” (Ohmae 1989) by standardising some

elements and adapting others. This falls into Strategy 2 of Sandler and Shani’s (1991)

classification of branding decisions (Appendix 2.3.1)(cited by Vignali 2001).

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Opportunity Analysis 1: Levels of Risk

After conducting a preliminary BERI Index analysis, Russia has been scored 34.25/100

(Appendix 3.1.1) which deems it a very high-risk economy; this market should not be entered

unless (Hollensen 2013)(See Appendix 3.1.2 for justification).

Although Russia’s political stability is slowly increasing, it is still highly risky due to an

inconsistent political and economic environment. “Corruption [and] endemic throughout the

economy is becoming ever more debilitating” (The Heritage Foundation 2014). Inflation

reached an all-time high of 8.30% in October 2014 (Trading Economics 2014c).

In 2011 the government issued a US$10bn fund to support international companies investing

in the company; this suggests that the government has previously failed to protect investors

(Euromonitor International 2011).

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Russia is an advanced country regarding communications, with 61.4% of the population

using the internet (The World Bank 2014).

Other risk-evaluating indicators have been acknowledged and found Russia #64/89 for ease

of doing business (Doing Business 2014)(Appendix 3.1.3). The Economic Freedom Index

score for Russia is #140/177 (The Heritage Foundation 2014)(Appendix 3.1.4). According to

Euromoney (2014) the World Risk Average is ranked in Tier 3 (Appendix 3.1.5).

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Opportunity Analysis 2: Market Attractiveness

Using Hollensen’s (2013) model of market attractiveness, we have been able to assess the

market on a selection of criteria (Appendix 3.2.1).

Russia consumes 6-7 million litres of cider and imports up to 1.3 million litres of cider per

year. (Passport 2014a). The association of cider with “final exams, partying and dance

festivals” demonstrates appeal to younger drinkers (Reuters 2012). Consumers are willing to

pay more for premium, high quality drinks such as cider (Reuters 2012).

Although cider is often perceived as a summer drink, penetration of winter cider is growing

(Mintel, cited by Boggis 2012) and it has become an all-season beverage (Boggis 2012).

Boggis (2012) created a table on “How to boost your fruit cider sales” (Appendix 3.2.3).

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Russia has fallen to #93 of 144 in quality of overall infrastructure in The Global

Competitiveness Report 2013–2014 (EY 2014b) which has caused a barrier to growth

(Reuters 2013b).

As previously discussed, Russia has high political and economic stability (Appendix 3.1.2)

and has a high psychic distance; Russians are extremely pragmatic, have an implicit

communication style and controlled indulgence of desires (The Hofstede Centre

2014)(Appendix 2.2.2).

Russia has a legal drinking age of 18 (ICAP 2013) and a complete ban on alcohol advertising

(Euromonitor 2014).

Taking all these factors into account, the market attractiveness has been scored 56/100,

making it somewhat unattractive.

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Opportunity Analysis 3: Competitor Analysis

We have conducted Porter’s 5 Forces Analysis (Appendix 3.3.1) for the whole cider market

to highlight key competitive information.

The cider industry is dominated by a few existing companies that are almost equal in size and

scope, creating intense competition. The competitive rivalry is high.

With regards to production, access to land and good quality distribution channels would be

difficult to attain due to existing ownership by key players. Large capital investments needed

to enter the cider market will deter any potential entrants.

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Popularity of cider is growing within the EU which is increasing the bargaining power of

buys due to growing demand. The small number of key players within the industry means

suppliers are in demand of their business, in turn increasing buyer power.

Beer, wine and spirits offer differentiation within the alcohol industry, which threatens as a

substitute. Other threats include non-alcoholic ciders and home-brewed cider.

Government regulations can restrict the power of suppliers with regards to pricing and

taxation. High numbers of suppliers within the industry also reduces supplier power.

Taking this information into consideration, we have established that cider is a highly

competitive industry and is fairly unattractive.

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Opportunity Analysis 4: Recommendations

After an extensive analysis of the market, we have found that Russia has negative prospects.

There were many political and economic risks found using the BERI Index and several other

indicators, and a somewhat unattractive market was established from a market attractiveness

analysis.

This market should not be entered without extraordinary justification (Hollensen 2013) which

currently cannot be provided. Russia’s current economy is far too unstable, although the cider

market has the potential to increase, therefore should the economy recover, this market could

be entered in the future.

As an alternative, we recommend entering Poland as a more attractive opportunity.

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Market Entry: Entering Poland

After conducting some preliminary research, we have chosen Poland as a less-risky

alternative.

A Four Risk Matrix found that Poland has a significantly low risk due to its stable political

and economic environment (Appendix 4.1.1); Poland is in Tier 2 in the World Risk Index

(Euromoney 2014).

Other indicators ranked Poland #38/177 in the Corruption Perception Index (Transparency

2014) and #43/144 in the Global Competitive Index (World Economic Forum 2014).

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56% of Poland’s apple exports went to Russia last year; however, the Russian ban on EU

imports will leave Poland with a huge surplus of apples (The Economist 2014). Poland’s

Economic Ministry has suggested exempting cider from alcohol advertising restrictions

(Daily Mail 2014) to encourage the consumption of cider.

The healthy economy combined with a surplus of raw materials available to manufacture this

product provides a promising venture for Savoureux Cidre in Poland.

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Appendix 1: Global Youth Market

1.1.1 Youth Definition Justification

“Many countries also draw a line on youth at the age at which a person is given equal treatment under the law – often referred to as the "age of majority’. This age is often 18 in many countries, and once a person passes this age, they are considered to be an adult. However, the operational definition and nuances of the term ‘youth’ often vary from country to country, depending on the specific socio-cultural, institutional, economic and political factors” (United Nations, n.d.).

1.1.2 Global Population in Emerging Markets

Euromonitor International (2013a)

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1.1.3 A World Map of Youth

The Guardian (2014)

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1.2.1 Macro-Environmental Analysis of the Youth Market

Political • “Several political scientists have argued that there is a connection between a "youth bulge"

and increased unrest” (The Guardian 2014). • 1.65% of parliamentarians around the world are in their 20s and 11.87 % are in their 30s

(United Nations 2013b). • Legal voting age ranges from 16-21 years of age, with the vast majority being age 18 (White

2014)(See appendix 1.2.8). • 21 of the OECD’s 30 member countries have statutory minimum wages, and in just over half

of these countries minimum wages have risen slightly faster than average wage levels in recent years (Martin 2007)(See appendix 1.2.10).

• Low levels of electoral turnout among young voters - apathetic and part of a generation that does not care about political issues (Harrison et al 2013).

Economic • The labour market outlook for young people worsened in nearly every region of the world.

The global youth unemployment rate rose to 13.1% in 2013 (ILO 2014)(See appendix 1.2.4). • The share of young people (aged 15–29) that are neither in employment, nor in education or

training (NEET) has risen in 30 out of the 40 countries for which data are available for 2007 and 2011–12 (ILO 2014)(See appendix 1.2.5).

• The high cost of living, job losses, mounting student loans and the need to save more for first homes are pushing more young adults into delaying taking the steps that traditionally represent movement into adult life (Euromonitor International 2012a).

• As of April 2014, of 198 countries, 122 countries (62%) have a National Youth Policy, up from 99 (50%) in 2013 (See appendix 1.2.6)(Youth Policy 2014).

• Over the four years since the onset of the crisis, young people (aged 18 to 25) suffered the most severe income losses (OECD 2014)(See appendix 1.2.9).

• “Analysts cited by Bloomberg are saying that it may be time to ease off targeting the youth market. They’re young, and they may be trend setters, but odds are they’re still not the best customers — because they just don’t have much money to spend” (Tuttle 2012).

• Young people reported having the least disposable income, with 18-24 year-olds averaging £174.20 – some 22% below the overall UK average (Money Advice Service 2014).

Socio-cultural • The biggest issue facing young people is negative stereotyping (The Guardian 2009)(See

appendix 1.2.3). • “As youth populations rise, the argument goes, job prospects, resources and the opportunity

for social mobility fall. This can lead to social discontent, and then to unrest” (The Guardian 2014).

• Transmitting heritage values to young people favours intercultural understanding, respect for cultural diversity and helps create an environment propitious to a culture of peace (United Nations 2013c).

• Shopping is increasingly perceived as a hobby by youth rather than a necessity (Euromonitor 2012a).

• In all regions, by the age of 24, young women’s labour force participation trails young men’s (World Bank 2010, cited by UNESCO 2013).

Technological • 75% of 16-24 year olds feel they couldn't live without the internet (BBC News 2009). • “The Internet, in particular, enables youth to connect locally, nationally and internationally

in unparalleled ways. Young people are usually the early adopters of new technologies” (Taylor et al 2001 cited by Skinner et al 2002).

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• Youth in emerging and developed economies alike are increasingly dependent on the internet; by the end of 2011, 45% of the 2.3 billion global internet users were younger than 25, and this demographic is projected to increase” (TechChange 2014).

• Large economic and regional disparities in global youths’ access to ICT - in 2012, just over 9% of Africans aged 15-24 had used the internet for five years, compared to 79% of European youths (TechChange 2014).

• Young adults are four times as likely as consumers aged 60+ to own internet-equipped mobile phones (40% versus 12%) (Euromonitor International 2012a).

• Kids are not addicted to technology; it's their friends and groups they're addicted to (Howe 2012, cited by Euromonitor International 2012a).

• The debate about what ICT represents for young people typically moves between two polarities; technology enthusiasts who believe that ICT will revolutionize every aspect of the world versus those who perceive ICT as a source of cultural invasion (Suoronta 2014).

Legal • Youth crime is not transnational in its scope but it’s an international problem which raises

cross-national concerns (Hazel 2008). • The age of criminal responsibility ranges from 6-18 years old. The most common age (mode)

is 14 for 25% of countries (See appendix 1.2.7)(Hazel 2008). Environmental

• Environmental risks disproportionately affect young people, who have to live with the deteriorating environment bequeathed to them by earlier generations (Dryzek 2004).

• The role of youth is central to enhance global environmental awareness, for it is in the rising generations that heightened awareness can more easily be achieved (Dryzek 2004).

• Climate change potentially represents a major threat to the health and socio-economic stability of youth, particularly in developing countries (United Nations 2010).

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1.2.2 Concerns about Global Issues of 16-24 Year Olds

YouthNet (2011)

1.2.3 Issues Facing Young People

The Guardian (2009)

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1.2.4 Average Annual Change in Youth Unemployment

ILO (2014)

1.2.5 Youth Population Not in Employment, Education or Training

ILO (2014)

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1.2.6 National Youth Policies

Youth Policies (2014)

1.2.7 Age of Criminal Responsibility

Hazel (2008)

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1.2.8 Minimum Voting Age

White (2014)

1.2.9 Annual Percentage Changes in Disposable Income

OECD (2014)

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1.2.10 After-Tax Value of Hourly Minimum Wage

OECD (2007)

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1.3.1 Advertising in the US – Television vs Online

Adapted from Gleeson (2012)

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Appendix 2: Standardisation vs. Adaptation

2.1.1 Main Factors Favouring Standardization versus Adaptation

Hollensen (2013)

2.1.2 Toward Standardisation or Adaptation: A Conceptualisation

Vrontis (2001b)

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2.1.3 Multinational Companies Tactical Behaviour

Adapted from Vrontis (2001c)

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2.2.1 Similarities and Differences between Australia and Russia

Similarities Differences Environment (Firsova and Taplin 2009)

- Two of the world’s geographically largest countries - 70% of population living in large cities (Australian Bureau of Statistics 2006) - Both rich in natural resources (rely on export for income) - Same MNE’s operate in both countries

Culture (Hofstede 2010) (Appendix 2.2.2)

- Power Distance - Individualism - Pragmatism - Indulgence Differences of more than 50

Culture (Hall and Hall 1960) (Appendix 2.2.3)

Australia: Low-context culture Russia: High-context culture

Language (CIA 2014a)

Australia: 76.8% English Russia: 96.3% Russian

Religion (CIA 2014b)

Australia 28.8% Protestant, 25.3% Catholic, 4.5% Christian Russia: 15-20% Orthodox, 10-15% Muslim, 2% Christian

Legal restrictions Legal minimum purchase/ consumption age: 18 (ICAP 2014)(Appendix 2.2.4)

Australia: Liquor restrictions by area Russia: Restricted accessibility, complete advertising ban (Euromonitor 2014)

Cider consumption Over-ice (Euromonitor 2011b) Australia: Cider consumption is increasing Russia: Non-existent cider market

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2.2.2 Geert Hofstede’s Cultural Dimensions: Russia in Comparison with Australia

The Hofstede Centre (2014)

Power Distance

“The extent to which the less powerful members of institutions and organisations within a country expect and accept that power is distributed unequally” (Hofstede 2013).

• Power is very distant in Russian society • Great importance of status symbols – behaviour is reflected in these status roles

(The Hofstede Centre 2014)

Implications: Due to the small power distance, the product can become more widely available and accepted by a much broader audience.

Individualism

“The degree of interdependence a society maintains among its members” (Hofstede 2013).

• Russian’s have a collectivist society • Low individualism is even reflected in language – ‘we’ instead of ‘I’ • Personal, authentic and trustful relationships • Implicit communication style

(The Hofstede Centre 2014)

Implications: The product could be associated to social encounters, where people come together and enjoy each other’s company. The product should project a sense of sharing and the desire to communicate whilst using the product.

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Masculinity

“The fundamental issue here is what motivates people, wanting to be the best (masculine) or liking what you do (feminine)” (Hofstede 2013).

• Russian’s have a fairly feminine society • Modest about achievements • Dominant behaviour is not appreciated • Quality of life is a sign of success

(The Hofstede Centre 2014)

Implications: The product should recognise what type of society Russia is and create a more laid back, carefree message.

Uncertainty Avoidance

“The extent to which the members of a culture feel threatened by ambiguous or unknown situations and have created beliefs and institutions that try to avoid these” (Hofstede 2013).

• Russian’s avoid uncertainty – threatened by ambiguous situations • Appreciate context and background information • Formality is a sign of respect

(The Hofstede Centre 2014)

Implications: This could influence drinking behaviour; the product usage could be associated with certain occasions or events to give a sense of product context and structure.

Pragmatism

“How every society has to maintain some links with its own past while dealing with the challenges of the present and future” (Hofstede 2013).

• Russia is extremely pragmatic • Encourage education to prepare for the future • Perseverance in achieving results

(The Hofstede Centre 2014)

Implications: Strong influence from parent/managers could deter the young target audience.

Indulgence

“The extent to which people try to control their desires and impulses” (Hofstede 2013).

• Russia has a very restrained culture • Controlled gratification of desires • Actions are restrained by social norms – do not tend to indulge

(The Hofstede Centre)

Implications: Lack of indulgence may reduce demand for the product.

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2.2.3 General Comparative Characteristics of Cultures

Hollensen (2013)

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2.2.4 Minimum Ages to Legally Purchase and Consume Alcohol

Adapted from ICAP (2013)

2.3.1 Classification of Brand / Advertising Decisions

Sandler and Shani (1991) cited by Vignali (2001)

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Appendix 3: Opportunity Analysis

3.1.1 Business Environment Risk Index

Criteria Weight (Hollensen 2013)

Score Overall BERI Index

Political Stability 3 2 6 Economic Growth 2.5 2 5 Currency Convertibility

2.5 2 5

Labour cost/ Productivity

2 2 4

Short-term Credit 2 1.5 3 Long-term Loans/ Venture Capital

2 0.5 1

Attitudes to Foreign Investor and Profits

1.5 1.5 2.25

Nationalisation 1.5 1 1.5 Monetary Inflation 1.5 1 1.5 Balance of Payments 1.5 0.5 0.75 Enforceability of Contracts

1.5 1.5 2.25

Bureaucratic Delays 1 0 0 Communications 1 1 1 Local Management Skills

1 1 1

Professional Services 0.5 0 0 TOTAL 25 17.5 34.25

Score Key 0 Unacceptable 1 Poor 2 Average Conditions 3 Above Average Conditions 4 Superior Conditions

Total Points >80 Favourable environment for investor, advanced economy 70-79 Not so favourable, but still an advanced economy 55-69 An immature economy with investment potential, probably an NIC 40-50 A high-risk country, probably an LDC. Quality of management has to be superior to realise

potential <40 Very high risk. Would only commit capital if there were some extraordinary justification

Adapted from Hollensen (2013)

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3.1.2 BERI Index Justification

Political Stability

• Russia’s political stability governance score has slowly increased over the last 10 years; The World Bank estimated a score of -0.75, up from -1.20 in 2003 (The World Bank 2014).

• Russia’s political stability and absence of violence percentile rank is gradually increasing, from 14.42% in 2003 to 22.27% in 2013 (The World Bank 2014).

Adapted from The World Bank (2014)

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Economic Growth

Trading Economics (2014)

• The Gross Domestic Product (GDP) in Russia was worth 2096.78 billion US dollars in 2013.

• The GDP value of Russia represents 3.38% of the world economy (Trading Economics 2014a).

Currency Convertibility

• The Russian Ruble averaged 24.48USD from 1993-2014, reaching an all-time high of 42.31USD in October 2014 (Trading Economics 2014b).

• Russia lifted its controls on currency in 2006, making it fully convertible (BBC News 2006).

• Since 2009 Russia has allowed a progressively more flexible exchange rate, giving the country increased monetary policy freedom, allowing it to react to external shocks more effectively (Euromonitor 2012b).

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Labour cost/ Productivity

Adapted from Euromonitor (2009)

• “The Russian labour market remains segmented, earnings and income inequalities are large, enforcement of labour standards is unequal and collective bargaining is underdeveloped, as is social and labour policy support for the working-age population” (OECD 2011).

Trading Economics (2014d)

• Productivity in Russia increased from 179.59 Index Points in 2009 to 201.63 in 2010 (Vienna Institute for International Economic Studies, cited by Trading Economics 2014d).

• Labour force: 75.29 million (2013 est.)(CIA 2014c). • Labour force occupation: Services 62.5%, Industry 27.8%, Agriculture 9.7% (2012)(CIA 2014c)

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Short-term Credit

Doing Business (2014a)

• Russia’s ranking for getting credit is expected to fall slightly but is still considerably high, being #55 out of 189.

Long-term Loans/ Venture Capital

• “The central bank has been steadily easing the terms on which it provides long-term refinancing to banks, as banks complain of tight liquidity conditions and a lack of long-term funding” (Reuters 2014a).

• The interest rates [on loans secured against non-marketable assets or guarantees] are very high (Reuters 2014a).

• Russian state banks are now excluded from raising long-term loans in the EU (BBC 2014).

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Attitude towards the Foreign Investor and Profits

Euromonitor International (2011)

• “In June 2011, the Russian government reaffirmed its commitment to attract foreign investors, establishing a US$10.0 billion fund – the Russian Direct Investment Fund – to support international companies investing in the country” (Euromonitor International 2011).

• FDI inflows peaked at US$75.5 billion in 2008, but declined faster than the contracting economy in 2009. FDI intensity (the share of FDI inflows in total GDP) declined from 4.5% in 2008 to 3.2% in 2009 (Euromonitor International 2011).

• “Foreign investors and reference the 2012 presidential election as a decisive indicator of the country's future political direction, as the government has often failed in the past to protect private investors in strategic sectors such as energy” (Euromonitor International 2011).

Nationalisation

• 85% of Russian’s favour Putin’s re-nationalisation of the oil and gas industries (World Public Opinion 2006).

• 65% of Russian’s say they would favour the re-nationalisation of other industries currently in private hands (World Public Opinion 2006).

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Monetary Inflation

Adapted from Euromonitor (2014)

• Russia’s inflation rate is gradually increasing, but tends to fluctuate.

Trading Economics (2014c)

• The inflation rate in Russia was recorded at 8.30% in October 2014 (Federal State Statistics Service, cited by Trading Economics 2014c).

• The inflation rate averaged 144.13% from 1991-2014, reaching an all-time low of 3.60% in April 2012 (Trading Economics 2014c).

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Balance of Payments

Trading Economics (2014)

• Russia recorded a trade surplus of US$12953m in September 2014. Balance of Trade in Russia averaged US$8912.37m from 1997-2014 (Central Bank of Russia 2014, cited by Trading Economics 2014).

• Russian trade surplus decreased from US$16bn in 2013 to US$12.95bn in September 2014 as exports declined to the lowest value in seven months (Trading Economics 2014).

Enforceability of Contracts

Doing Business (2014a)

• Russia ranked #14 of 189 countries in enforcing contracts, an extremely high figure.

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Doing Business (2014b)

• Russia has considerably lower figures than Europe and Central Asia in number of days and cost percentage of claim in enforcing contracts.

Bureaucratic Delays

Doing Business (2014a)

• Starting a business in Russia can take up to 58 days due to bureaucratic delays. • Russia scrapped plans to borrow US$7bn on international bond markets in 2013 because of

a bureaucratic disagreement within the government’s administration (Halas 2013).

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Communications

The World Bank (2013) cited by Google (2014)

• 61.4% of Russia’s population uses the internet (The World Bank 2013). • Telephone users: Landline 49.9 million, Mobile 261.9 million (2012)(CIA 2014c).

Local Management Skills

Shcherbakova (2008)

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Trading Economics (2014f)

• 96.69% of Russian’s aged 15-24 were fully literate as of 2009 (Trading Economics 2014f). • Education expenditure: 4.1% of GDP (2008)(CIA 2014c) • Education life expectancy (primary to tertiary education): 14 years (CIA 2014c)

Professional Services

• Doctors in Russia are on the list of lowest-paid professions, earning the equivalent of a cleaner’s salary at only US$12,000 per year (Pravda 2010).

• The highest-paid professions include CEO’s and Business Managers in IT, banking and telecoms (Pravda 2010).

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3.1.3 Ease of Doing Business

Doing Business (2014)

• Russia is #64 in Ease of Doing Business out of 189 countries.

3.1.4 Russia’s Economic Freedom Index

The Heritage Foundation (2014)

• “Russia’s economic freedom score is 51.9, making its economy the 140th freest in the 2014 Index. Its score is 0.8 point higher this year, with improvements in four of the 10 economic freedoms” (The Heritage Foundation 2014).

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3.1.5 World Risk Average

Adapted from Euromoney (2014)

3.1.6 Corruption Perception Index

Adapted from Transparency (2013)

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3.2.1 Market Attractiveness

1 2 3 4 5 Weight Result Market Size X 3 12 Market Growth

X 3 9

Prices X 2 8 Market Seasons

X 2 6

Buying Power X 2.5 7.5 Infrastructure X 1.5 1.5 Competitive Intensity

X 1.5 3

Political/ Economic Risks

X 2.5 5

Psychic Distance

X 1 2

Government Regulations

X 1 2

TOTAL 20 56/100 Adapted from Hollensen (2013)

Score Key 1 Very poor 2 Poor 3 Medium 4 Good 5 Very poor Adapted from Hollensen (2013)

Result Key 0 Very Unattractive 20 Unattractive 40 Somewhat Unattractive 60 Somewhat Attractive 80 Attractive 100 Very Attractive Adapted from Best (2014)

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3.2.2 Market Attractiveness Justification

Market Size

CIA (2014c)

Russia:

• Total population: 142,470,272 (July 2014 est.)(2014c). • GDP: US$2.553 trillion and GDP per capita: US/418,100 (2013 est.)(CIA 2014c). • 15-24 year olds: 10.7% (male 7,828,947 / female 7,482,143)(CIA 2014c).

Cider Market:

• “Social media have helped the spread, with women posting far more messages related to cider than beer. References to final exams, partying and dance festivals demonstrate its appeal to younger drinkers” (Reuters 2012).

• New flavours have expanded cider's appeal beyond middle-aged men to younger men and women (Reuters 2012).

• Cider currently only accounts for 1% of the beer market (Reuters 2012). • Russia consumes annually 6-7 million litres of cider/perry (Passport 2014a). • Russia annually imports less or up to 1.3 million litres of cider (Passport 2014a).

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EY (2014a)

Market Growth

Russia:

• Population growth rate: -0.03% (2014 est.)(CIA 2014c). • GPD real growth rate: 1.3% (2013 est.)(CIA 2014c).

Cider market:

• Cider could rise to 2-3% of the beer market in five years (Reuters 2012). • Cider has grown its volume sales by 24% from 2006-2011 and its value sales increased from

£1.7bn to £2.4bn (Mintel 2012). • The sector has potential for much more growth with Mintel forecasting volume sales to

increase by 12% from 2011-2016 (Mintel 2012).

Prices

• “While they may be drinking less, consumers are willing to pay more for premium long drinks such as cider, which has spurred a flurry of acquisitions and product launches” (Reuters 2012).

• Value sales are expected to increase by 33% as annual above-inflation duty continues to push up retail sales prices (Mintel 2012).

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Market Seasons

• New flavours have made it an all-season beverage, not just a summer drink (Reuters 2012). • Cider is the category that is most responsive to warmer weather. But producers say fruit

ciders are becoming an all-year-round drink (Boggis 2014). • “Mintel’s annual cider report demonstrated that penetration of winter cider is growing, so

these two factors give us confidence that this will be a real growth area in the coming years” (Boggis 2014).

• “Deseasonalisation of cider has played its part in the overall growth of the market, as cider drinking becomes a year-round occasion thanks to a change of perception by the consumer” (Adams 2014, cited by Boggis 2014).

Buying Power

• “Russia's economy and GDP are driven primarily by consumption" (Smith 2013, cited by Reuters 2013a).

• “Consumer-oriented sectors already account for two-thirds of Russia's GDP and have contributed 80% of Russia's economic growth since 2004. Consumer spending could almost double to US$3 trillion by 2025” (Reuters 2013a).

• 73% of the population is urban and accounts for 85% of the purchasing power (EY 2014a).

Infrastructure

• Russia has fallen to #93 of 144 in quality of overall infrastructure in The Global Competitiveness Report 2013–2014 (The World Economic Forum, cited by EY 2014b).

• Only the quality of railway infrastructure in Russia is at a relatively high level; all other areas need improvement (EY 2014b).

• "The world's population is growing, and it will need raw materials... But the materials can't be shipped out. Why? Ports are closed and railway yards haven't been built" (Filatov 2013, cited by Reuters 2013).

• “The barrier to growth caused by creaking infrastructure has been recognised by President Vladimir Putin, who unveiled a $13 billion investment plan to build new roads and railways” (Reuters 2013b)

Competitive Intensity

• Cider has had the advantage of a lower tax than many competitors which it has invested wisely (Mintel 2012).

• The biggest global alcohol is Baijiu (1.3bn gallons sold per year); Vodka is second, (925m gallons); and whiskey is third, with 766m gallons (Drinks International 2014, cited by Lossan 2014)

• In 2014, vodka sales in Russia amounted to 142m gallons. The share of beer in Russians' alcohol consumption grew from 37.3% to 39.9% (Lossan 2014).

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Political/ Economic Risks

This was fully analysed in the BERI Index (Appendix 3.1.2). It was found that Russia is fraught with political and economic risks and is very unstable.

Psychic Distance

• Extremely different regarding Power Distance, Individualism, Pragmatism and Indulgence • Great importance of status symbols, implicit communication styles • Controlled gratification of desires

(The Hofstede Centre 2014)(Appendix 2.2.2)

Government Regulations

World Health Organization (2014)

• Alcohol purchase/consumption age: 18 (ICAP 2013) • Complete advertising ban (Euromonitor 2014) • The new classification considered production and trading license for cider and perry as well

as certain rate of excise tax (Passport 2014a).

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3.2.3 How to boost fruit cider sales

Boggis (2014)

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3.3.3 Porter’s 5 Forces: Competitive Analysis

Competitive Rivalry: High

• The cider industry is a growing market with few key players, this means there are high levels of fierce rivalry between competitors to gain market share.

• Existing players are almost equal in size and scope which creates intense rivalry to become the market leader.

Threat of Entry: Low

• Due to being heavily saturated, threat of market entry is low. The cut-throat industry means the fight to retain existing market share and to grow markets shares can create intense retaliation within the industry, which in turn creates a very unattractive market to enter.

Threat of

New Entry: LOW

Power of

Buyer: HIGH

Threat of Substitution:

LOW

Competitive Rivalry:

HIGH

Power of Supplier:

LOW

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• Within the apple fermenting industry, access to land and good quality distribution channels would be difficult to attain. Existing players have great access and even ownership over the best distribution channels and access to prime locations for apple growing would be difficult to achieve.

• In addition to this the production period and orchard growth takes a very long time, this presents long waits and miss of revenue and potentially very high loses in terms of costs.

• The large capital investment needed to enter the market therefore will deter any potential entrants thus reducing the threat of entry.

• New cider brands lack authenticity (Drinks Int 2010). • Market consolidation has been limited allowing new entrants (Euromonitor Int 2014b).

Power of Buyers: High

• Growing popularity of cider within the EU market means the bargaining power of buyers is growing due to growing demand of the market.

• There are few key players within the industry which means buyer power is increased as suppliers are in demand for their business.

• Purchasing power drove category sales - other spirits saw a strong bounce back due to affordability credentials (Euromonitor 2010).

Threat of Substitutes: Low

• Potential substitutes may include non-alcoholic ciders with the same great taste and available at a cheaper end price.

• Beer, spirits and wines also act as substitutes that offer an aspect of differentiation, which could attract the demand of the market.

• The growing trend of home brewing presents a threat as potential substitutes within the industry.

• Mixed beers and radlers could be a barrier to cider (Euromonitor Int 2014b). • In 2010; beer volume sales improved and spirits posted their best performance over the last

decade (Euromonitor 2010).

Power of Suppliers: Low

• High involvement of government regulations means suppliers of cider have little power; their inability to increase prices is due to the control of taxes within the alcohol industry.

• Lack of differentiation of cider means that suppliers cannot sell it at a premium price as buyers will simply look elsewhere for products at a cheaper price and therefore not inflicting on the buyers potential profits.

• High numbers of suppliers within industry also means supplier power is reduced. • Limited harvest capacity restricts production volumes (Euromonitor International 2014b).

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3.3.4 Global Cider Companies by Volume

Euromonitor International (2014b)

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Appendix 4: Market Entry

4.1.1 Four Risk Matrix: Poland

Risk Level A

Low B

Moderate C

Some D

Risky E

Very Risky F

Dangerous Political X Commercial X Industrial X Financial X

Political

• GDP: US$814bn (2013 est.)(CIA 2014d) • GDP per capita: US$21,100 (2013 est.)(CIA 2014d) • Inflation Rate: 0.60% (Trading Economics 2014g) • Corruption Perception Index: #38/177 (Transparency 2014) • Global Competitive Index: #43/144 (World Economic Forum 2014) • World Risk Index: Tier 2 (Euromoney 2014)

Commercial

• 22.452m internet users (CIA 2014d)

• 89% of adults aged 25-64 have earned the equivalent of a high-school degree (OECD 2014c)

• Productivity in Poland increased to 128.70 Index Points in 2014 (Trading Economics 2014h)

Trading Economics (2014h)

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Industrial

• Quality of overall infrastructure: #84/148 (World Economic Forum 2014) • Industrial production growth rate: 5.2% (CIA 2014d) • GPD composition: Industry 33.3%, agriculture 4%, services 62.7% (CIA 2014d) • Ease of doing business: #30/189 (Doing Business 2014c)

Financial

• Getting credit: #14/189 (Doing Business 2014c) • Inflation rate (consumer prices): 1% (2013 est.)(CIA 2014d) • Foreign Direct Investment increased to €178256.70m in 2012 (Trading Economics 2014i)

Other supporting material “Poland's Economy Ministry wants the nation of beer and vodka lovers to drink more cider. The ministry, which is struggling to help apple producers hurt by a Russian embargo on European foods, has proposed exempting cider from a law that bans advertising any alcohol other than beer” (Daily Mail 2014)

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4.1.2 Ease of Doing Business in Poland

Doing Business (2014c)

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4.1.3 Hofstede’s Dimensions of National Culture

The Hofstede Centre (2014)

*In comparison with Australia for context

These two countries are much closer in terms of culture; they have similar scores for individualism, masculinity and pragmatism.

• Poland has a hierarchal society: ideal boss is a benevolent autocrat • Individualistic society: Loosely-knit social framework • Masculine society: Decisive and assertive, emphasis on competition and performance • Avoids uncertainty: Emotional need for rules, security is important, intolerant of unorthodox

behaviour and ideas • Low pragmatism: Respect for traditions, establishing truth, focus on achieving quick results • Low indulgence: Controlled gratification of desires, no emphasis on leisure time

(The Hofstede Centre 2014)

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