International Forum on Quality and Safety in Healthcare Asia · IHI’s Executive Vice President and Chief Operating Offi cer, leading IHI along with former President and CEO Dr.

International Forum on Quality and Safetyin Healthcare Asia

Gold Sponsor: Silver Sponsors:

International Forum on

QUALITY &SAFETY inHEALTHCARE

Contents

Welcome 01Practical information 05Social Media 07Overview 08Highlights 09Speakers 10/13Timetables 14/23Site Map/ExperienceDay Locations 15 Floorplan 24/25Sponsors and Exhibitors 26/27Programme AdvisoryCommittee 28Host Country ProgrammeAdvisory Committee Members 29Partners and Supporting Organisations 30

Welcome to a new chapter in global healthcare

On behalf of the Programme Advisory Committee, we wish you a very warm welcome to the inaugural International Forum on Quality and Safety in Healthcare: Asia.

Over the next few days we will showcase the best in healthcare improvement from across Asia and welcome key speakers from around the world. You are among 1,200 colleagues from 43 countries, all of whom are working to make patient care better and improve health outcomes.

The theme of the first International Forum: Asia is Improve, Innovate, Inspire. We hope that you’ll learn new skills to improve your organisation; find ideas to help you innovate in quality and safety; and return home inspired to make a difference.

View over 200 improvement projectsOver 200 posters are being presented this week demonstrating practical ways your colleagues have improved quality and safety in their organisations. We hope you will take time to visit and meet the contributors.

Contribute in real-time via TwitterFollow @QualityForum for updates then join in and share your opinion with presenters, fellow delegates and your followers by adding #quality2015 to your tweets.

Our passionate teamFinally, we would like to personally thank our Programme Advisory Committee, speakers, poster presenters, facilitators, sponsors and partners for their knowledge, commitment and dedication in bringing this first International Forum: Asia to you.

We hope you enjoy this first International Forum: Asia and that you leave ready to Improve, Innovate and Inspire. Hopefully we can look forward to welcoming you again in 2016 to the International Forums in Sweden (12th-15th April) and Singapore (14th-16th September).

Dr. Lui Siu Fai & Göran HenriksCo-Chairs of the Programme Advisory CommitteeInternational Forum on Quality and Safety in Healthcare: Asia

International Forum Asia 01

IT TAKES MORE THAN ONE ORGANIZATION TO MEND THE WORLD’S HEALTHCARE PROBLEMS,LET’S GO FURTHER, TOGETHER.

IT TAKES MORE THAN ONE ORGANIZATION TO MEND THE WORLD’S HEALTHCARE PROBLEMS,LET’S GO FURTHER, TOGETHER.

Software for Patient SafetySoftware for Patient Safety

Address Melbury House, 51 Wimbledon Hill Road, London, SW19 7QW

Telephone 020 8971 1971

Email [email protected]

Website www.datix.co.uk

Copyright ©2015 Datix Ltd. Datix and the Datix logo are registered trademarks of Datix Ltd.

All other brand and product names are trademarks of their respective owners. No material may be reproduced for any purpose, private or commercial, without prior written permission from Datix Ltd.

At Datix, we specialise in patient safety; it’s what we do and what we’ve always done.We are the renowned global leader of patient safety software with clients in the United Kingdom, United States, Canada, Australia, New Zealand, Middle East and Europe.

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Our modules can be used standalone or as a fully integrated

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a comprehensive look at your incidents and risks, their causes,

and the financial impact on your organization.

We take your complicated data and supply straightforward

analysis, allowing you to effectively implement change.

We are dedicated to becoming your partners in patient safety;

working to improve quality, performance, and satisfaction.

Visit usAt stand A10

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DTX1000083 - BMJ Advert A4.indd 1 20/08/2015 16:41

Practical Information

AssistanceIf you have any questions or require any information, just ask a member of the Forum Team (they will be wearing green shirts) who will be able to assist you.

RegistrationRegistration will take place on the Mezzanine Level

Registration will be open during the following times:• Monday 28th September 0800 - 0930 Full day course attendees only• Monday 28th September 1600 - 1800 All Forum attendees• Tuesday 29th September 0730 - 0830 All Forum attendees• Wednesday 30th September 0800 - 0900 All Forum attendees

BadgesYou will be issued with your name badge when you register. Please be aware that you must wear your badge at all times during the International Forum as it does show the days you are eligible to attend the Forum and guarantees you entry to the venue on those days via the venue security team.

Wifi accessWifi is available in all areas.

Step for use of Wireless Internet Services1. Open the wireless connection on your

device and select “HKCEC_Free_Wifi” network from the available wireless network list.

2. Open a web browser and access any web page.

3. You will be connected to the logon web page. Please select “I agree” button.

4. Internet access is now enabled. You can access your desired web page while you are within the wireless network in the HKCEC.

To access International Forum: Asia handouts go to:http://bit.ly/asiaforum

Poster ViewingPosters have been grouped into themes and can be viewed in the Poster Area, Convention Hall Level 1 of the venue during registration, refreshments and lunch on Tuesday 29th and Wednesday 30th September 2015.

Certificates of AttendanceA general certificate of attendance will be emailed to you two weeks after the event.

List of Experience Days:M1 - Quality & Safety for Healthcare

studentsM2 - Improving Healthcare - Lessons from

other industriesM3 - Hong Kong Healthcare experience

dayM4 - Your Quality Improvement ToolkitM5 - Improvement Capability

Attending the Harbour CruiseMeet at Wan Chai Pier for 18:30, ready for departure at 19:00. Tickets can be purchased on-site between 12:00 and 13:00 on Tuesday at the Registration desk.

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The must attend international event for healthcare professionals committed to improving patient care and their safety.

Build your profileTake your quality improvement and patient safety initiatives to a true international stage and show your work as a poster to 3,000 international colleagues and experts from over 80 countries.Send abstracts for poster display by 2 November 2015.

If you displayed a poster at the International Forum in Hong Kong, your work is automatically approved for a display in Gothenburg in April 2016. Abstract re-submission required.

International Forum on Quality and Safety in Healthcare12-15 April 2016 | Gothenburg, Sweden

4 day event

200+ international speakers

3,000 attendees

100+ sessions and presentations

80+ countries represented

Win a FREE

place in

Gothenburg!

Visit the International

Forum stand (stand A02)

to participate.

internationalforum.bmj.com/gothenburg

Social Media


Get connected at the Forum! Join the conversation on Twitter!#quality2015 @QualityForum

All you need is an internet connection and a Twitter account.

How do I sign up for Twitter? It’s simple, just follow these steps:

• Go to twitter.com or download the Twitter mobile app

• Enter your name, email address, a password and click ‘Sign up’

• Select a username - type your own or choose one

• Click ‘Create my account’• Twitter will send you a confirmation

email – click the link in that email to activate your account and you are ready to go

To follow all of the updates and conversation from International Forum: Asia 2015 search for @QualityForum and choose to follow us.

What’s a hashtag?• A hashtag is used to organise

information so that it’s easy to find. For example, if you’re tweeting about universalhealthcare you could type “#universalhealthcare” in your tweet or at the end. Someone looking for information on ‘universalhealthcare’ would then find what you (and the rest of the world) are talking about by searching “#universalhealthcare” in Twitter

• To view all of the tweets relating to this topic you just need to enter its hashtag in the Twitter search box.

We will be using the hashtag #quality2015 during this event. Remember to add #quality2015 in all of your tweets so you can join the conversation too!

So

cial

Me

dia

Go

then

bur

g

The must attend international event for healthcare professionals committed to improving patient care and their safety.

Build your profileTake your quality improvement and patient safety initiatives to a true international stage and show your work as a poster to 3,000 international colleagues and experts from over 80 countries.Send abstracts for poster display by 2 November 2015.

If you displayed a poster at the International Forum in Hong Kong, your work is automatically approved for a display in Gothenburg in April 2016. Abstract re-submission required.

International Forum on Quality and Safety in Healthcare12-15 April 2016 | Gothenburg, Sweden

4 day event

200+ international speakers

3,000 attendees

100+ sessions and presentations

80+ countries represented

Win a FREE

place in

Gothenburg!

Visit the International

Forum stand (stand A02)

to participate.

internationalforum.bmj.com/gothenburg


Monday 28 September 2015 Special Events and Full Day Mini Courses

Accelerate your quality and safety experience with these special features on the first day of International Forum: Asia

Experience Days• Visit Ocean Park, a world-class theme park and hear

about their Three Key Operational Objectives – Safety, Service and Show.

• Hong Kong Healthcare: Learn about local quality and safety successes and meet key staff at Princess Margaret Hospital and Prince of Wales Hospital

Full Day Mini CoursesEnhance your practical knowledge with the Quality Improvement Toolkit and Improvement Capability Mini Courses

Quality and Safety for HealthCare StudentsJoin healthcare students from medicine, nursing, pharmacy to explore quality and safety and quality issues in healthcare

Tuesday and Wednesday 29-30 September 2015Conference Programme

Our two day conference will allow you to customise your learning with streams:

Overview

Stream guide

Patient and family centered care

Leading effective change

Improving population and community health

Improving clinical performance

Technology and innovation

Safe and reliable care


Hong Kong 2015 Highlights

Poster Displays On Level 1, see work from your colleagues displayed as Posters. You may find the next idea or the answer to an existing challenge on one of 220 Posters displayed. The work on display is grouped into 20 Topic areas such as Patient Safety, Health Policy, Infection and Clinical Improvement. Your colleagues, the Poster Presenters, will be on hand to speak about their work and hopefully inspire improvement work back at your organisation!

ExhibitorsAlso on Level 1 in the central area, please visit our Exhibitors who may provide solutions to your quality improvement work. Our exhibitors include AIG, ANCC, BMJ, Datix, International Forum 2016, IHI, JCI, UKTI, University of Hong Kong and The Chinese University of Hong Kong. Delegates are invited to complete a quick patient survey at the AIG exhibition booth A14, and enter AIG’s Lucky Draw to win giveaway prizes.

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tsHarbour Cruise Have you seen the magnificent Hong Kong skyline by night? Make the most of your visit by joining us on the Harbour Cruise, a fantastic way to connect with colleagues. Don’t miss the Ferry which leaves from Wan Chai Port (right next to HKCC) at 19:00 on 29 September. The Harbour Cruise features a seated dinner and live music for US$95. Visit the Registration Desk between 12:00 and 13:00 to book your place on the cruise.

Maureen Bisognano is President and Chief Executive Offi cer of the Institute for Healthcare Improvement (IHI), an independent not-for-profi t organization helping to lead the improvement of health care throughout the world. Previously, Maureen served as IHI’s Executive Vice President and Chief Operating Offi cer, leading IHI along with former President and CEO Dr. Donald Berwick for 15 years.

She is a prominent authority on improving health care systems, whose expertise has been recognized by her elected membership to the Institute of Medicine of the National Academy of Sciences and by her appointment to the Commonwealth Fund’s Commission on a High Performance Health System, among other distinctions. Ms. Bisognano advises health care leaders around the world, is a frequent speaker at major health care conferences on quality improvement, and is a tireless advocate for change. She is also an Instructor of Medicine at Harvard Medical School, a Research Associate in the Division of Social Medicine and Health Inequalities at the Brigham and Women’s Hospital, and serves on the Boards of the Commonwealth Fund, the ThedaCare Center for Healthcare Value, and Mayo Clinic Health System-Eau Claire.

Speakers

Keynote Speakers


Thomas James Mehrmann Chief Executive of the Ocean Park Corporation

Mr. Thomas James Mehrmann is the Chief Executive of the Ocean Park Corporation. He began his tenure with Ocean Park in 2004. Mr. Mehrmann started his career in the theme park industry in 1977 as a park attendant at Knott’s Berry Farm, working his way up to the position of Vice President of Park Operations and Entertainment in 1996. Prior to coming to Hong Kong, he joined Six Flags Marine World as Vice President and General Manager in 1998, and was appointed VP and GM of Warner Bros. Movie World (Madrid) in 2000.

Marc Andrew Koska OBEInventor of the K1 auto-disable syringe & Founder of SafePoint

Marc Koska OBE is a highly regarded advocate around the world for needle safety in both immunisation and therapeutic sectors. His mission in life is the mandatory use of auto-disable syringes globally, to reduce cross-infection through dirty needles and needle-stick injuries, the world’s ninth biggest killer annually. Marc has spent nearly twenty years promoting the use of any Auto-Disable device and persuading the global health community of the enormous benefi ts of a switch in terms of lives saved – over a million and a half every year – and healthcare costs saved – over half a billion dollars annually. private hospitals. More recently Marc and the SafePoint Trust have catapulted safe injections to the top of the international health agenda, as on 23 February 2015, Margaret Chan, DG WHO announced a new global policy on injection safety.

Angelo Umali Co-founder and CEO, Simple Wearables

Angelo Umali is a technical and business strategist with a decade of broad international experience in marketing, business development and product management for both hardware and software products. He founded Simple Wearables, a healthcare tech startup based in Hong Kong focusing on wearable technology that provides peace of mind. Prior to that, he worked at Agilent Technologies based in Silicon Valley for 5 years, before moving to Hong Kong as the APAC Marketing Manager for Agilent Technologies. His lifetime hobbies are photography and fi tness - he has over 140k followers on Instagram and teaches spinning classes at Pure Fitness in Hong Kong. Angelo has a MSEE from Stanford University and BSEE from UCLA.

IMPROVE - Connections: New ways to think about the Triple Aim

Maureen Bisognano President and Chief Executive Offi cer of the Institute for Healthcare Improvement (IHI)

INNOVATE - The future of healthcare innovation


Speakers

Hai Chao LeiDeputy Director-General, Beijing Health and Family Planning Commission

Hai Chao Lei is a deputy director-general of the Beijing Health & Family Planning Commission. He is also the supervisor for post-graduates on health policy and management at the Chinese Academy of Medical Sciences and the Capital Medical University of China. Mr Lei has been actively engaged in national health system reform. His contribution to the system reforms covered the areas of health-service delivery, national essential-medicine policy, design of fi nancing schemes and regulation mechanisms. Mr Lei is a member of the WHO scientifi c steering committee for human resources for health and a member of the advisory committee for health research in the WHO west-Pacifi c region. He is also the chair of the Asia Evidence-Informed Policy Network for the term 2009–11.

Professor Sir Bruce KeoghNational Medical Director, NHS England

Professor Sir Bruce Keogh is NHS England’s Medical Director. During the transition to new NHS structures, he has continued in his role as Medical Director of the National Health Service in England, responsible for clinical quality, policy and strategy and postgraduate education of doctors, dentists, pharmacists and clinical scientists. Formerly, Sir Bruce had a distinguished career in surgery. He was President of the Society for Cardiothoracic Surgery in Great Britain and Ireland, Secretary-General of the European Association for Cardio-Thoracic Surgery, International Director of the US Society of Thoracic Surgeons, and President of the Cardiothoracic Section of the Royal Society of Medicine. He has served as a Commissioner on the Commission for Health Improvement (CHI) and the Healthcare Commission. He was knighted for services to medicine in 2003.

Derek Feeley, DBAExecutive Vice President, Institute for Healthcare Improvement (IHI)

Derek Feeley, DBA, Executive Vice President, Institute for Healthcare Improvement (IHI), has executive-level responsibility for driving IHI’s strategy across fi ve core focus areas: Improvement Capability; Person- and Family-Centered Care; Patient Safety; Quality, Cost, and Value; and Triple Aim for Populations. His role is international in scope, guiding work to deliver on IHI’s mission to improve health and health care around the world. Prior to joining IHI in 2013, Mr. Feeley was Director General for Health and Social Care and Chief Executive of the National Health Service (NHS) in Scotland. In this role he was the principal adviser to Scottish Ministers on health and care issues and he provided direction to the work of NHS Boards in ensuring the delivery of high-quality health care.

Keynote Speakers

Donald is also former Administrator of the Centers for Medicare and Medicaid Services. A pediatrician by background, Dr. Berwick has served on the faculty of the Harvard Medical School and Harvard School of Public Health, and on the staffs of Boston’s Children’s Hospital Medical Center, Massachusetts General Hospital, and the Brigham and Women’s Hospital. He has also served as Vice Chair of the US Preventive Services Task Force, the fi rst “Independent Member” of the American Hospital Association Board of Trustees, and Chair of the National Advisory Council of the Agency for Healthcare Research and Quality. He served two terms on the Institute of Medicine’s (IOM’s) Governing Council, was a member of the IOM’s Global Health Board, and served on President Clinton’s Advisory Commission on Consumer Protection and Quality in the Healthcare Industry.

Recognized as a leading authority on health care quality and improvement, Dr. Berwick has received numerous awards for his contributions. In 2005, he was appointed “Honorary Knight Commander of the British Empires by the Queen of England in recognition of his work with the British National Health Service. Dr. Berwick is the author or co-author of over 160 scientifi c articles and fi ve books. He also serves as Lecturer in the Department of Health Care Policy at Harvard Medical School.

INSPIRE - Global lessons for better healthcare quality

IMPROVE, INNOVATE, INSPIRE - The leadership we need for health care reforms

Donald M. Berwick MD, MPP President Emeritus and Senior Fellow, Institute for Healthcare Improvement; Former Administrator, Centers for Medicare and Medicaid Services

Speakers

Aileen R. Killen, RN, PhD, CPPS Head of Risk Consulting for Healthcare, AIG, USA

Ali Ghufron Mukti, MD, PhD Vice Minister, Ministry of Health, Indonesia

Dr. Andrew Tin Yau Wong Head of Infection Control Branch, Centre for Health Protection, Department of Health, Consultant in-charge, Infectious Disease Control Training Centre, Hospital Authority, Hong Kong SAR

Dr. Angela Leung Assistant Professor and Chair of Knowledge Exchange and External Relations, School of Nursing, Li Ka Shing Faculty of Medicine, HKU

Dr. Anita Donley OBE Consultant Physician, Acute Medicine, Plymouth Hospitals NHS Trust, Clinical Vice President, Royal College of Physicians, United Kingdom

Anna Lee Chief Pharmacist, Hospital Authority, HKSAR

Mr. Anthony Cheung Chief System Manager, Clinical System, Information Technology and Health Informatics Division, Hospital Authority, Hong Kong

Dr. Ashley McKimm Dr Ashley McKimm Head of Innovation and Improvement, BMJ, United Kingdom

Azhar Ali Executive Director, Institute for Healthcare improvement (IHI), USA

Professor Sir Bruce Keogh National Medical Director, NHS England

Carly Strang Director of Operations, Institute for Healthcare Improvement (IHI), USA

Professor Chak-Sing Lau Vice President (Education and Examinations), Hong Kong Academy of Medicine, Associate Dean (Teaching and Learning), Li Ka Shing Faculty of Medicine, The University of Hong Kong

Prof Chee Yam Cheng Senior Advisor, National Healthcare Group (NHG), President, NHG College, Singapore, Emeritus Consultant, Tan Tock Seng Hospital, Singapore

Dr. Cherdchai Nopmaneejumruslers Assistant Dean in Quality Development and Vice Hospital Director, Siriraj Hospital, Thailand

Dr Chien Earn Lee Chief Executive Officer, Changi General Hospital, Singapore

Dr. Christian D. Orejudos, DHA, MBA, BSN, RN Chief International Clinical Officer of Baijia International Group, Chief Executive Officer of Shanghai Baijia Maternity Hospital, China

David Meates Chief Executive Canterbury and West Coast District Health Boards, New Zealand

Dr. David Sun Deputy Service Director (Quality and Safety), New Territories East Cluster, Hospital Authority, HKSAR

David Williams Executive Director, Institute for Healthcare improvement (IHI), USA

Dr. Dominic Tsang Chief Infection Control Officer of Hospital Authority, HKSAR, Cluster Clinical Director (Infection Control), Kowloon Central Cluster, Consultant Medical Microbiologist, Queen Elizabeth Hospital

Dr. Donald Li President, Hong Kong Academy of Medicine, HKSAR

Prof. Eliza Wong Associate Professor, School of JC School of Public Health, Faculty of Medicine, The Chinese University of Hong Kong

Professor Eng-Kiong Yeoh Director, JC School of Public Health and Primary Care Head, Division of Health System, Policy and Management, JC School of Public Health and Primary Care, Faculty of Medicine, The Chinese University of Hong Kong

Professor Francis Chan Dean, Faulty of Medicine, The Chinese University of Hong Kong

Francisco Soria Vice-President , Quality assurance, PhilHealth, Philippines

Frank Federico Executive Director, Institute for Healthcare Improvement (IHI), USA

Dr. Fred Ganotice Programme Coordinator for the Inter-professional Team-Based Learning Programme, Institute of Medical and Health Sciences Education, Li Ka Shing Faculty of Medicine, HKU

Göran Henriks Chief Executive of Learning & Innovation, Jönköping County Council, Sweden

Prof. Gilberto KK Leung Assistant Dean (Student and Trainee Affairs) and Clinical Associate Professor, Li Ka Shing Faculty of Medicine, Hong Kong University

Professor Gabriel M Leung Dean, Faculty of Medicine, Hong Kong University

Mr. Hai Chao Lei Deputy Director-General, Beijing Health & Family Planning Commission, China

Dr. Hao Zheng Associate Professor in Patient Safety, Director of International Office, Tongji University School of Medicine, China

Dr. Hing-Yu So Service Director (Quality and Safety), New Territories East Cluster, Hospital Authority, HKSAR

Hiroto Ito Director, Department of Social Psychiatry, National Center of Neurology & Psychiatry, Tokyo

Dr. Hj Zulaidi Bin Hj Abd Latif Director General of the Medical Service, Ministry of Health, Brunei

Dr. Hojoong Kim Professor of Medicine, Sungkyunkwan University School of Medicine and Samsung Medical Center, Korea

Adj A/Prof Hong Choon Chua Chief Executive Officer, Institute of Mental Health, Singapore

Professor Ian Cumming Chief Executive, Health Education England

Mr. Ian RitchiePresident of the Royal College of Surgeons of Edinburgh

Prof. Janita Chau Assistant Dean (Alumni Affairs), Professor, The Nethersole School of Nursing, Faculty of Medicine, CUHK

Dr. Jason Cheah Chief Executive Officer, Agency for Integrated Care, Singapore

Jason Leitch National Clinical Director, Healthcare Quality and Strategy, Scottish Government

Jeffrey Braithwaite Australian Institute of Health Innovation, Centre for Healthcare Resilience and Implementation Science, Macquarie University, Australia

Dr. Kenneth Kwek Chief Executive Officer, KK Women’s and Children’s Hospital, Singapore

Dr. Kamran Abbasi International Editor, BMJ, United Kingdom

Hong Kong 2015 Speakers


Dr. LK Chan Assistant Dean (Pedagogy) and Associate Professor, School of Biomedical Sciences, Li Ka Shing Faculty of Medicine, Hong Kong University

Dr. Milton Lum Consultant Obstetrician & Gynaecologist, Chairman, International & Domestic Relations, Malaysian Society for Quality in Health

Muhammad Kadar Marikar CEO Malaysian Society for Quality in Health

Nellie YeoVice President, Quality and Medical Affairs Parkway Hospitals Singapore Pte Ltd

Dr. N T Cheung Head of Information Technology and Health Informatics/Chief Medical Informatics Officer, Hospital Authority, HKSAR

Prof. Paul Lai Director of Office of Medical Education, Faculty of Medicine, The Chinese University of Hong Kong

Dr. Pa-Chun Wang Chief, Quality Management Center, Cathay General Hospital, Taiwan

Dr. Pak-Yin Leung Chief Executive Hospital Authority, Hong Kong SAR

Dr. Patrick Tan Kee Seng Senior Consultant Anesthesiologist, Penang Adventist Hospital, Malaysia

A/Prof Quek Swee Chye Deputy Chairman, Medical Board, National University Hospital, Singapore

Dr. Rengaraj Venkatesh Chief Medical Officer, Aravind Eye Hospital, India

Dr. San-Guay Huang Director-general, National Health Insurance Administration, MOHW, Taipei

Dr. Sandhya Mujumdar Deputy Director, Medical Affairs (Clinical Governance), Senior Specialist, Quality & Accreditation, National University Hospital, Part-time Lecturer, Yong Loo Lin School of Medicine (YLLSOM), National University of Singapore

Shin Ushiro Executive Board Member, Japan Council for Quality Health Care; Professor and Director, Division of Patient Safety, Kyushu University Hospital, Kyushu University Graduate School of Medicine

Professor Sian Griffiths Emeritus Professor, Senior Adviser, International Academic Development, The Chinese University of Hong Kong

Dr. Siu Fai LuiClinical Professional Consultant, Division of Health System, Policy and Management, JC School of Public Health, The Chinese University of Hong Kong

Dr. Sun Min Kim Commissioner for Health Care Quality, Health Insurance Review and Assessment Service, Korea

Dr. Supakorn Rojananin Siriraj Hospital, Mahidol University, Thailand

Dr. Suwit Wibulpolprasert Vice Chair, International Health Policy Program Foundation, Thailand

Professor Thir Kruy Secretary of State, Ministry of Health Cambodia

Dr. Tsz Leung Lee Chief Manager (Quality and Standards), Q&S Division, Hospital Authority Head Office, HKSAR

Adj A/Prof Tai Hwei Yee Group Deputy Chief Quality Officer, National Healthcare Group Pte Ltd, Singapore

Prof. Vincent Lee Research Professor, School of Pharmacy, Faculty of Medicine, CUHK

Prof. Vivian Lee Assistant Dean (Student Development), Associate Professor, School of Pharmacy, Faculty of Medicine, The Chinese University of Hong Kong

Dr. Vivian Lin Director, Division of Health Sector Development, WHO Western Pacific Region

Dr. William TL Lo Hospital Chief Executive, Kwai Chung Hospital, Service Director (Mental Health) Kowloon West Cluster, HKSAR

Dr. Wui-Chiang Lee President of ASQua, former CEO of Taiwan Joint Commission on Hospital Accreditation, Taiwan

Dr. Ye Htut MBBS, MPP, MHA, CPHQ Consultant and Senior Lecturer, School of Healthcare Management, Parkway College, Parkway Pantai, Singapore

Dr. Yin Shanqing Human Factors Specialist, Changi General Hospital, Singapore

Dr. Ying-Wei Wang MD, PhD Heart Lotus Hospice, Hualien Tzuchi General Hospital, Taiwan


Timetable

Monday 28thSpecial Events and Mini Courses

Experience Days

Full Day Courses

Quality and safety for healthcare students

Improving healthcare Lessons from other industries

Hong Kong healthcare Experience Day

Students are the future of healthcare improvement. Students are the future of healthcare improvement. This programme will provide a platform for students from medicine, nursing and pharmacy to explore safety and quality issues in healthcare. This one-day workshop will be interactive, inter-professional experiential learning, with short presentations, role plays and discussion. Led by one of the eminent figures in quality improvement, our Student Day will be engaging, practical and will provide insights from the best quality and safety improvement projects from around the world.

Ocean Park is a world-class theme park offering unique experiences combining entertainment with education and conservation. Learn about Three Key Operational Objectives at Ocean Park - SAFETY, SERVICE and SHOW - participate in a Tour and meet the Line Leadership. The Tour includes visits to the Grand Aquarium, Giant Panda Adventure and scale the Summit by Cable Car.

Learn about the Hong Kong healthcare system from visits to Princess Margaret Hospital and Prince of Wales Hospital. Key staff will provide an insight into Healthcare associated infection control and Development and Implementation of Clinical Information Technology system for patient care (Clinical Management System).

StructureTitle/stream

1

2

3

StructureTitle/stream

Your Quality Improvement Toolkit

Improvement Capability

This interactive full-day workshop will introduce the fundamentals of patient-centered Quality Improvement (QI) in healthcare and is designed for beginners to form a basic understanding of tools typically used in QI projects. Topics include methods of improvement, features of effective teams, use of right data for measurement and diagnostic tools to target the right interventions.

At the center of quality improvement and patient safety is a strong foundation of improvement science. Develop your improvement capability by learning how to set clear and specific aims, define a measurement system to understand results, develop change ideas for testing, and use the plan-do-study-act cycle to test ideas, build knowledge, and achieve breakthrough results.

4

5


Site map/Experience Day locations


2

3

3Princess MargaretHospital

Princess of WalesHospital

Ocean Park

C H I N A

H O N G K O N G

Hong Kong Convention and Exhibition Centre

1

4

5

Hong Kong Healthcare Experience Day

3Student Quality Improvement Academy

Improving Healthcare - Lessons from other industries

1 2Your Quality Improvement Toolkit

Improvement Capability

4 5

Programme

Monday 28thConference Programme

08:00 - 09:30 Registration

09:30 - 16:30 Stream 1Quality and safety for healthcare students

The Chinese University of Hong Kong and Hospital Authority, Hong Kong

The University of Hong Kong

Institute for Healthcare Improvement (IHI), USA

*See full list of facilitators

Stream 4Your Quality Improvement Toolkit


Dr. Sandhya Mujumdar Deputy Director, Medical Affairs (Clinical Governance), Senior Specialist, Quality & Accreditation National University Hospital, Part-time Lecturer, Yong Loo Lin School of Medicine (YLLSOM), National University of Singapore

Dr. Ye Htut MBBS, MPP, MHA, CPHQ, Consultant and Senior Lecturer, School of Healthcare Management,Parkway College, Parkway Pantai, Singapore

Stream 5Improvement capability

David Williams Executive Director, Institute for Healthcare Improvement (IHI)

Azhar Ali, Executive Director, Institute for Healthcare Improvement (IHI)

Stream 6 Policy roundtable on quality in health services

WHO Western Pacific Region Office (by invitation only)

Stream 3Hong Kong healthcare experience day

Dr. Tsz Leung Lee Chief Manager (Quality and Standards), Q&S Division, Hospital Authority Head Office, Hong Kong SAR

Dr. Andrew Tin Yau Wong, Head of Infection Control Branch, Centre for Health Protection, Department of Health; Consultant in-charge, Infectious Disease Control Training Centre, Hospital Authority, Hong Kong SAR

Mr. Anthony Cheung, Chief System Manager, Clinical System, Information Technology and Health Informatics Division, Hospital Authority, Hong Kong SAR

Afternoon session: Staff of Princess Margaret Hospital & Prince of Wales Hospital

Stream 2Improving healthcare - Lessons from other industries

Göran Henriks Chief Executive of Learning & Innovation, Jönköping County Council, Sweden

Frank Federico Executive Director, Institute for Healthcare Improvement, USA

Rooms

Facilitators

S222 - S223 Ocean Park S221 S224 - S225 S226 - S227 S228

*Facilitators of M1 Quality and safety for healthcare students The Chinese University of Hong Kong and Hospital Authority, Hong Kong

Prof. Paul Lai, Director of Office of Medical Education, Faculty of Medicine, CUHK. Prof. Vivian Lee, Assistant Dean (Student Development), Associate Professor, School of Pharmacy, Faculty of Medicine, CUHK.Prof. Vincent Lee, Research Professor, School of Pharmacy, Faculty of Medicine, CUHK. Prof. Janita Chau, Assistant Dean (Alumni Affairs), Professor, The Nethersole School of Nursing, Faculty of Medicine, CUHK. Prof. Eliza Wong, Associate Professor, JC School of Public Health, Faculty of Medicine, CUHK. Dr. Hing-Yu So, Service Director (Quality and Safety), New Territories East Cluster, Hospital Authority. Dr. David Sun, Deputy Service Director (Quality and Safety), New Territories East Cluster, Hospital Authority.

The University of Hong Kong

Prof. Lau Chak-Sing, Associate Dean (Teaching and Learning), Li Ka Shing Faculty of Medicine, UHK. Prof. Gilberto KK Leung, Assistant Dean (Student and Trainee Affairs) and Clinical Associate Professor, Li Ka Shing Faculty of Medicine, HKU. Dr. Angela Leung, Assistant Professor and Chair of Knowledge Exchange and External Relations, School of Nursing, Li Ka Shing Faculty of Medicine, HKU. Dr. LK Chan, Assistant Dean (Pedagogy) and Associate Professor, School of Biomedical Sciences, Li Ka Shing Faculty of Medicine, HKU. Dr. Fred Ganotice, Programme Coordinator for the Inter-professional Team-Based Learning Programme, Institute of Medical and Health Sciences Education, Li Ka Shing Faculty of Medicine, HKU.

Institute for Healthcare Improvement (IHI), USA

Carly Strang, Director of Operations. Donald M. Berwick MD, MPP, President Emeritus and Senior Fellow.

Improvement Advisors (IAs) are highly trained to provide leadership to organizations seeking multiple and sustained improvements. IAs share their expertise to identify, plan, execute, and measure improvement projects, deliver successful results, and spread changes across the entire system.

Improvement Advisor 10-Month Professional Development Program

October 2015Boston, USA

November 2015Belfast, Northern Ireland

March 2016Boston, USA

Customized Services

IHI works intensively with organizations and government entities to drive transformational change throughout a system or country. Learn how IHI can help you achieve bold aims in quality and safety and build long-term sustainability.

Leadership for Improvement

IHI’s leadership resources and programs are tailored for multiple audiences who can bring high-impact leadership into their day-to-day work, including:

• organizational and system leaders,

• board members,

• middle managers, and

• physician leaders.

Improving health and health care worldwide

Open SchoolSpreading safety and improvement through online courses!

Introduce improvement and inspire frontline teams.

Build a common language and earn more than 30 continuing education credits.

Use the tracking tool and team discussion guides to encourage group progress.

Learn more at ihi.org/Asia or email [email protected] Forum Asia 16

Improvement Advisors (IAs) are highly trained to provide leadership to organizations seeking multiple and sustained improvements. IAs share their expertise to identify, plan, execute, and measure improvement projects, deliver successful results, and spread changes across the entire system.

Improvement Advisor 10-Month Professional Development Program

October 2015Boston, USA

November 2015Belfast, Northern Ireland

March 2016Boston, USA

Customized Services

IHI works intensively with organizations and government entities to drive transformational change throughout a system or country. Learn how IHI can help you achieve bold aims in quality and safety and build long-term sustainability.

Leadership for Improvement

IHI’s leadership resources and programs are tailored for multiple audiences who can bring high-impact leadership into their day-to-day work, including:

• organizational and system leaders,

• board members,

• middle managers, and

• physician leaders.

Improving health and health care worldwide

Open SchoolSpreading safety and improvement through online courses!

Introduce improvement and inspire frontline teams.

Build a common language and earn more than 30 continuing education credits.

Use the tracking tool and team discussion guides to encourage group progress.

Learn more at ihi.org/Asia or email [email protected].

Timetable

Tuesday 29thConference Programme

08:30

08:30 - 09:15

07:30 - 08:30

Room

10:00 - 10:30

10:30 - 12:00

Doors close and delegates seated

Opening Ceremony including welcome video presentation by Dr.Margaret Chan, Director-General, World Health Organization

Registration

Theatre 1 S221 Theatre 2 S224 - S225 S226 - S227

Refreshment break

A1Lessons from leadership of large healthcare systems

1. Quality Care and Risk ManagementDr. Pak-Yin Leung Chief Executive, Hospital Authority, Hong Kong SAR

2. Sweden - The journey to a patient centred organisationGöran Henriks, Chief Executive of Learning & Innovation, Jönköping County Council, Sweden

3. Cambodia – Quality improvement at national levelProfessor Thir Kruy Secretary of State, Ministry of Health Cambodia

A4Health Information Technology, Informatics and Big data in healthcare

1. Development and application of the Taiwan Patient Report SystemDr Pa-Chun Wang Chief, Quality Management Center, Cathay General Hospital, Taiwan

2. The use of informatics in improving quality in health servicesDr. Hj Zulaidi Bin Hj Abd Latif, Director General of the Medical Service, Ministry of Health, Brunei

3. Clinical Information Technology and use of Health Informatics for patient service and quality care – Experience from Hospital Authority Hong KongDr. N T Cheung, Head of Information Technology and Health Informatics/Chief Medical Informatics Officer, Hospital Authority, HKSAR

A5Preparing for the future – To nurture a competent and caring healthcare professional for continuous quality improvement

1. To prepare a competent doctorProfessor Chak-Sing Lau, Vice President (Education and Examinations), Hong Kong Academy of Medicine, Associate Dean (Teaching and Learning), Li Ka Shing Faculty of Medicine, The University of Hong Kong

2. To nurture a caring doctorProfessor Francis Chan, Dean, Faculty of Medicine, The Chinese University of Hong Kong

3. Preparing for the future - getting students involved in quality improvementDonald M. Berwick MD, MPP, President Emeritus and Senior Fellow Institute for Healthcare Improvement (IHI)

Carly Strang, Director of Operations Institute for Healthcare Improvement (IHI)

A3Emerging topics in patient safety and quality

1. Exploring global trends in quality an safety David Meates, Chief Executive Canterbury and West Coast District Health Boards, New Zealand

2. Re-conceptualising patient safety through innovation and systems changeJeffrey Braithwaite, Australian Institute of Health Innovation, Centre for Healthcare Resilience and Implementation Science, Macquarie University

A2Emergency preparedness and resilience in healthcare

1. Managing the MERS outbreak at Samsung Medical Centre, KoreaDr. Hojoong Kim, Professor of Medicine, Sungkyunkwan University School of Medicine and Samsung Medical Center, korea

2. What can be learnt from the SARS and MERS outbreaks for staff and patients safety?*Andrew Tin Yau Wong MBBS(HK), MPH (Johns Hopkins), MSc Infect Dis (Lond), DTM&H(Lond), FRCP (Edin), FFPH(UK), FHKAM (Medicine), Head of Infection Control Branch, Centre for Health Protection, Department of Health; Consultant in-charge, Infectious Disease Control Training Centre, Hospital Authority, Hong Kong SAR

3. Hong Kong’s role as an epidemiologic sentinel in global outbreak preparedness and responseProfessor Gabriel M Leung, Dean, Faculty of Medicine, Hong Kong University

09:15 - 10:00 IMPROVE Connections: New ways to think about the Triple Aim Maureen Bisognano, President and Chief Executive Officer of the Institute for Healthcare Improvement (IHI)



12:00 - 13:00

Room

Lunch and refreshments

Theatre 2 S224 - S225 Theatre 1 S226 - S227 S221

13:00 - 14:30 B1Hospital accreditation and regulation - the challenges and lessons on overcoming them

1. Development of a national hospital accreditation system: the 37-year experience of TaiwanDr. Wui-Chiang Lee, President of ASQua, former CEO of Taiwan Joint Commission on Hospital Accreditation

2. Hospital accreditation in MalaysiaMuhammad Kadar Marikar, CEO Malaysian Society for Quality in Health

3. Lessons from the Philippines - accreditation of health professionals and facilitiesFrancisco Soria, Vice-President, Quality assurance, PhilHealth

B2Pursuing quality and safety in mental health care - a tale of three cities: Singapore, Hong Kong and Tokyo

1. SingaporeAdj A/Prof Hong Choon Chua Chief Executive Officer, Institute of Mental Health, Singapore

2. JapanHiroto Ito Director, Department of Social Psychiatry, National Center of Neurology & Psychiatry, TokyoDirector, Department of Social Psychiatry, National Center of Neurology & Psychiatry, Tokyo (Japan)

3. Hong KongDr. William TL Lo, Hospital Chief Executive, Kwai Chung Hospital, Service Director (Mental Health) Kowloon West Cluster

B3Large-scale ambitions in safe, effective and person-centred healthcare

Jason Leitch, National Clinical Director, Healthcare Quality and Strategy, Scottish Government

Derek Feeley, Executive Vice President, Institute for Healthcare Improvement (IHI), USA

B4Improving care for ageing patients and at the end of life

1. End of life care. Integration of high quality end of life care: How Taiwan ranks high in AsiaDr. Ying-Wei Wang MD, PhD, Heart Lotus Hospice, Hualien Tzuchi General Hospital, Taiwan

2. Novel approaches to improve the health and well-being of older persons: integrating care, ageing-in-placeProfessor Chee Yam Cheng, Senior Advisor, National Healthcare Group (NHG), Singapore President, NHG College, Singapore, Emeritus Consultant, Tan Tock Seng Hospital, Singapore

Dr. Jason Cheah Chief Executive Officer, Agency for Integrated Care, Singapore

M6Human factors - half day minicourse

Frank Federico, Executive Director, Institute for Healthcare Improvement, USA

Azhar Ali, Executive Director, Institute for Healthcare Improvement (IHI), USA

14:30 - 15:00 Refreshment break

Timetable

Tuesday 29thConference Programme...continued

16:00 - 17:00

15:00 - 16:00 C1 The journey to person-centred healthcare

1. Person-centred health system: a foundation of quality and safety in healthcare

Professor Eng-Kiong Yeoh, Director, JC School of Public Health and Primary CareHead, Division of Health System, Policy and Management,JC School of Public Health and Primary Care, Faculty of Medicine, The Chinese University of Hong Kong

2. Making person-centred care a reality

Dr. Fiona Godlee, Editor-in-Chief, British Medical Journal

C4 The impact of education and training on patient safety

Professor Ian Cumming Chief Executive, Health Education England

Sponsored by:

C3 The evolution of healthcare trends in China

Dr. Christian D. Orejudos, DHA, MBA, BSN, RN Chief International Clinical Officer of Baijia International Group Chief Executive Officer of Shanghai Baijia Maternity Hospital

C2 Setting up of a national framework for healthcare improvement – from concept to reality – the Singapore model

A/Prof Quek Swee Chye Deputy Chairman, Medical Board, National University Hospital, Singapore

Dr. Chien Earn Lee Chief Executive Officer, Changi General Hospital, Singapore

INNOVATE - The future of healthcare innovation Chandran Nair, Founder & CEO, Global Institute for Tomorrow (GIFT) Marc Andrew Koska OBE Inventor of the K1 auto-disable syringe & Founder of SafePoint Angelo Umali, Co-founder and CEO of Simple Wearables

Room

*A2 Expert panel on Infection disease and Infection control from Hong Kong, presentation by Dr. Andrew Wong*

Professor David Hui Director, Stanley Ho Centre for Emerging Infectious Diseases, JC School of Public Health and Primary Care, Stanley Ho Professor of Respiratory Medicine, Department of Medicine & Therapeutics, The Chinese University of Hong Kong

Professor Nelson Lee Daniel Yu, Professor of Infectious Diseases, Head, Division of Infectious Diseases, Department of Medicine and Therapeutics, Faculty of Medicine, CUHK. Clinical Faculty Associate of the Stanley Ho Centre for Emerging Infectious Disease(CEID), The Chinese University of Hong Kong. Consultant and Chief of the clinical infectious disease service, Prince of Hospital, HKSAR.

Dr. Sui-Fai Lui, Clinical Professional Consultant, Division of Health System, Policy and Management, JC School of Public Health, The Chinese University of Hong Kong.

Dr. Andrew Wong, Head, Infection Control Branch, Centre for Health Protection, Department of Health, HKSAR

Dr. Liu Shao-Haei, Chief Manager, Chief Manager (Infection, Emergency & Contingency), Hospital Authority, HKSAR

Dr. Dominic Tsang, Chief Infection Control Officer, Hospital Authority, HKSAR

Professor Peiris Malik, Tam Wah-Ching Professorship in Medical Science. Scientific Director of HKU Pasteur Research Centre. Tam Wah-Ching Professor in Medical Science. Professor: Chair of Virology. Director, JC School of Public Health. Professor (Clinical), The University of Hong Kong

Professor Yuen Kwok Yun, Henry Fok Professor in Infectious Diseases, Chair of Infectious Diseases, Department of Microbiology, The University of Hong Kong

C5Talk to Me: Communication and teamwork as best practices for patient safety

Aileen R. Killen, RN, PhD, CPPS Head of Risk Consulting for Healthcare, AIG

Sponsored by:

M6Human factors - continued

Frank Federico, Executive Director, Institute for Healthcare Improvement (IHI), USA


Theatre 1 S224 - S225 S226 - S227 Theatre 2 S222-S223 S221

#qfukti#qfaig


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Timetable

Wednesday 30th Conference Programme

09:00 - 09:15

08:00 Registration

WHO Summit Feedback Dr Vivian Lin, Director, Division of Health Sector Development, WHO Western Pacific Region

09:15 - 10:00 INSPIRE - Global lessons for better healthcare quality Derek Feeley, Executive Vice President, Institute for Healthcare ImprovementHaiChao Lei, Deputy Director-General, Beijing Health and Family Planning Commission Deputy Director-General, Beijing Health & Family Planning CommissionProfessor Sir Bruce Keogh, National Medical Director, NHS England


10:00 - 10:30

10:30 - 12.00

Refreshment break

D1Achieving the aspiration of universal healthcare coverage

Ali Ghufron Mukti, MD, PhD,Vice Minister, Ministry of Health, Indonesia

Dr. San-Guay Huang, Director-general, National Health Insurance Administration, MOHW, Taipei, Taiwan

Dr. Vivian Lin,Director, Health Systems, World Health Organization Western Pacific Regional Office

D4The role of industry in improving healthcare

1.Medical tourism - Boon or baneDr. Milton Lum, Consultant Obstetrician & Gynaecologist, Chairman, International & Domestic Relations, Malaysian Society for Quality in Health

2. The cost of medication - what Thailand has been doingDr. Suwit Wibulpolprasert,Vice Chair, InternationalHealth Policy ProgramFoundation, Thailand

D5Measurement for improvement

David Williams, Executive Director, Institute for Healthcare Improvement (IHI), USA


D3 Adverse event management – from culture, response, reporting to open disclosure

Dr. Siu-Fai Lui Clinical Professional Consultant, Division of Health System, Policy and Management, JC School of Public Health, The Chinese University of Hong Kong

Shin Ushiro, Executive Board Member, Japan Council for Quality Health Care; Professor and Director, Division of Patient Safety, Kyushu University Hospital, Kyushu University Graduate School of Medicine, Japan

Dr. Patrick Tan Kee Seng, Senior Consultant Anesthesiologist, Penang Adventist Hospital, Malaysia

D2The future of medical education and training

Dr. Anita Donley OBE, Consultant Physician, Acute Medicine, Plymouth Hospitals NHS Trust, Clinical Vice President, Royal College of Physicians, England

Mr. Ian Ritchie,President of the Royal College of Surgeons of Edinburgh

Sponsored by:

Room S221 S226 - S227 Theatre 2 S224 - S225 Theatre 1

#qfukti


12:00 - 13:00 Lunch and refreshments

13:00 - 14:30

16:00 - 17:00

F1Improving quality and safety in primary care

Dr. Donald Li, President, Hong Kong Academy of Medicine, HKSAR

Adj A/Prof Tai Hwei Yee Group Deputy Chief Quality Officer, National Healthcare Group Pte Ltd, Singapore

F2Establishing a successful organisational approach to quality - the Aravind example

Dr. Rengaraj Venkatesh Chief Medical Officer, Aravind Eye Hospital, India

F3Writing for publication - how to publish quality improvement reports and research

Dr. Kamran Abbasi, International Editor, BMJ, United Kingdom

F4Protecting healthcare and improving safety through public health initiatives - examples from China and the UK

Joanne Bosanquet, Deputy Chief Nurse and Business Lead for Chief Nurse Directorate, Public Health England

Dr. Hao Zheng, Associate Professor in Patient Safety, Director of International Office, Tongji University School of Medicine, China

M7Diagnositics for Safety - continued

Frank Federico Executive Director, Institute for Healthcare Improvement, (IHI) USA

Azhar Ali, Executive Director, Institute for Healthcare Improvement (IHI) USA

IMPROVE, INNOVATE, INSPIRE - The leadership we need for health care reforms Donald M. Berwick MD, MPP, President Emeritus and Senior Fellow, Institute for Healthcare Improvement (IHI)

15:00 - 16:00

Room S221 S224 - S225 Theatre 2 Theatre 1 S226 - S227

Room S221 Theatre 1 Theatre 2 S224-S225 S226-S227

E1 Organisational transformation - examples from Asia

1. Improving women and children’s servicesDr. Kenneth Kwek, Chief Executive Officer, KK Women’s and Children’s Hospital, Singapore

2. Routine to research - a strategy to change culture of quality improvementDr. Cherdchai Nopmaneejumruslers, Assistant Dean in Quality Development and Vice Hospital Director, Siriraj Hospital, Thailand

E4 Human factors and patient safety

1. Key issues and experience in a cluster of hospitals in Hong KongDr. Hing-yu So, Service Director (Quality and Safety), New Territories East Cluster, Hospital Authority, HKSAR

2. Know thy enemy, know thyself: human factors on hazardous healthcare and imperfect humansDr. Yin Shanqing Human Factors Specialist, Changi General Hospital, Singapore

M7 Diagnostics for safety - half day minicourse

Frank Federico Executive Director, Institute for Healthcare Improvement, (IHI) USA

Azhar Ali, Executive Director, Institute for Healthcare Improvement (IHI) USA

E3 Improving healthcare at a population level

1. The role of quality indicators in driving national quality of health services in KoreaDr. Sun Min Kim, Commissioner for Health Care Quality, Health Insurance Review and Assessment Service, Korea

2. Healthcare reform in Hong Kong: a long and winding roadProfessor Sian Griffiths Emeritus Professor, Senior Adviser, International Academic Development, The Chinese University of Hong Kong

Refreshment break

E2 Sharing of safety and quality programmes from Hospital Authority, HKSAR 1. Efforts in preventing outbreak of infections in Hospital Authority hospitals Dr. Dominic TsangChief Infection Control Officer of Hospital Authority, HKSAR, Cluster Clinical Director (Infection Control), Kowloon Central Cluster, Consultant Medical Microbiologist, Queen Elizabeth Hospital

2. Medication can be used effectively, efficiently and equitably Anna Lee Chief Pharmacist, Hospital Authority, HKSAR


Floorplan

Exhibitors

Level 1

A01 - BMJA02 - International Forum 2016A09 - UK Trade & Investment (UKTI)A10 - DATIXA12 - CUHK JC School of Public Health and Primary Care A13 - American Nurses Credentialing

Center (ANCC)A14 - AIG InsuranceA15 - University of Hong KongA16 - Institute for Healthcare

Improvement (IHI)A17 - Joint Commision International (JCI)

REGISTRATIONCOUNTER

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Posters Boards

Toilets

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Posters Boards

A09

A14 A15

A12 A13

A10

A01

A02 A17

A16

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THEATRE 2

THEATRE 1

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Mezzanine Level

Level 2

REGISTRATIONCOUNTER

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28

S222S223

S221

S224 S225 S226 S227 S228


Sponsors and Exhibitors Hong Kong 2015

Gold Sponsor

Medtronic As a global leader in medical technology, services and solutions, Medtronic improves the lives and health of millions of people each year. We use our deep clinical, therapeutic, and economic expertise to address the complex challenges faced by healthcare systems today. Let’s take healthcare Further, Together.Website: www.medtronic.comAsia Pacific: +65-6482-0100Twitter: @Medtronic

AIG Insurance For nearly 40 years, American International Group, Inc. (AIG) has been a recognized global market leader providing innovative risk management, insurance and claims services for wide-ranging healthcare risks. AIG’s patient safety consulting expertise and resources provide the healthcare industry with a broad spectrum of protection.Website: www.aig.com/us/patientsafetyEmail: [email protected]:@aiginsurance #qfaig

Datix Datix has been a pioneer in the field of patient safety since 1986 and is today a leading supplier of software for patient safety, risk management, incident and adverse event reporting. Datix aims to help healthcare organisations build a culture and practice that drives excellence in patient safety. It recruits and retains people committed to the healthcare sector and continually invests in its software and services to ensure that it integrates best practice and learning.Website: www.datix.co.ukEmail: [email protected] Twitter: @DatixUK

UK Trade & Investment (UKTI)UK Trade & Investment is the Government department that helps UK based companies succeed in an increasingly global economy. Our range of expert services is tailored to the needs of individual businesses to maximise their international success. We provide companies with knowledge, advice and practical support. Also assistance to investors at all stages of the business planning cycle, from inception to completion.Website: www.gov.uk/uktiTwitter: @UKTIHongKong#qfukti Instagram: @uktihk

Healthcare UKFounded jointly by the Department of Health, UK Trade & Investment and the National Health Service (NHS), Healthcare UK brings together the unrivalled expertise of the Britain’s extensive commercial healthcare industry and renowned academic sector to respond to the needs of health systems internationally. Key functions include :-- Major government-to-government

engagement- Partnerships between individual

healthcare organisations and NHS providers, commercial companies and national agencies

- Professional exchange programmes and delivery of healthcare education and training

Website: www.gov.uk.healthcareuk

ANCCANCC is the world’s leading nurse credentialing organization. ANCC’s Magnet Recognition® and Pathway to Excellence® programs promote excellence in nursing services among hospitals. ANCC also accredits continuing nursing education worldwide.Website: www.nursecredentialing.orgEmail: [email protected] Twitter: @ANCCMagCon

BMJBMJ advances healthcare worldwide by sharing knowledge and expertise to improve experiences, outcomes and value. Along with our world renowned flagship title, The BMJ, we also offer nearly fifty specialty journals and a world-leading collection of digital professional development resources. Our unique digital tools help healthcare professionals support their decisions, interpret clinical data and improve the quality of healthcare delivery.Website: bmj.comEmail: [email protected] Twitter: @BMJ_company, @BMJQuality, @BMJ_Qual_Saf

Silver Sponsor

Silver Sponsor

Silver Sponsor

The Jockey Club School of Public Health and Primary Care, The Chinese University of Hong Kong Our mission is to work with society to enable the conditions in which people can be healthy, how the wider environment both locally and globally influence how we live and impact on health and well-being, and how health systems function to ensure the sick have access to effective and appropriate care. In the pursuit of our mission, we are engaged in undergraduate & postgraduate education, research, consultancy, global partnerships and community service.www.sphpc.cuhk.edu.hkEmail: [email protected]

Institute for Healthcare Improvement (IHI) Institute for Healthcare Improvement (IHI) is a leading innovator in health and health care improvement worldwide. An independent, nonprofit organization, IHI partners with visionaries, leaders, and front-line practitioners around the globe to spark bold, inventive ways to improve the health of individuals and populations. Recognized as an innovator, convener, trustworthy partner and driver of results, IHI is the first place to turn to expertise, help, and encouragement for anyone, anywhere who wants to change health and health care profoundly for the better. Website: www.ihi.org Email: [email protected]: @TheIHI

Joint Commission International (JCI)Joint Commission International (JCI) is a world leader in health care quality improvement and patient safety. Since 1994, JCI has accredited nearly 700 organizations while helping health care facilities, public health agencies, health ministries, and others in more than 100 countries through international accreditation, advisory services, publications and education programs.Website: www.jointcommissioninternational.orgEmail: [email protected]: @JCI_GoldSea

University of Hong KongThe School of Public Health is committed to protecting and improving health for all people, through the synthesis of state-of-the-science research, the dissemination of knowledge in education and training, and the application of the public health sciences.Website: http://mph.sph.hku.hk/Email: [email protected]

International Forum on Quality and Safety in HealthcareNow entering its 21st year the International Forum is one of the world’s largest gatherings of healthcare professionals in quality improvement and patient safety. The International Forum supports and energises the movement for healthcare improvement and connects healthcare leaders and practitioners worldwide to improve outcomes for patients and communities. Join us again next year in Gothenburg (April 2016) and in Singapore (September 2016).Website: internationalforum.bmj.comTwitter @QualityForum#Quality2016


Programme Advisory Committee


Dr. Lui Siu FaiCo-Chair of the Programme Advisory CommitteeClinical Professional Consultant, Division of Health System, Policy and Management, The Jockey Club, School of Public Health and Primary Care, The Chinese University of Hong Kong, Hong Kong SAR

Dr. Milton LumConsultant Obstetrician & Gynaecologist, Chairman, International & Domestic Relations, Malaysian Society for Quality in Health, Malaysia

Göran HenriksCo-Chair of the Programme Advisory Committee & Chief Executive, Learning & Innovation, Jönköping County Council, Sweden


Dr. Lee Chien Earn Chief Executive Officer, Changi General Hospital, Singapore

Dr. Wui-Chiang Lee President of ASQua, former CEO of Taiwan Joint Commission on Hospital Accreditation

Dr. Anuwat SupachutikulChief Executive Officer, The Healthcare Accreditation Institute Thailand

Professor Shunzo KoizumiBoard Member, Japanese Society for Quality and Safety in Healthcare, Editor-in-Chief, Japanese Journal of Quality and Safety in Healthcare, Professor Emeritus, Saga University

Host Country Programme Advisory Committee Members

Dr. Amy ChiuAssistant Director of Health, Department of Health, Hong Kong

Professor Eliza WongAssociate Professor, Division of Health System, Policy & Management, JC School of Public Health and Primary Care, Faculty of Medicine, The Chinese University of Hong Kong

Dr Tsz Leung LeeChief Manager (Quality and Standards), Quality and Safety Division, Hospital Authority Head Office, HKSAR

Dr. Ares LeungPresident, Hong Kong College of Obstetricians and Gynaecologists, HKSAR

Professor Chak Sing LauVice President (Education and Examinations), Hong Kong Academy of Medicine, HKSAR. Associate Dean (Teaching and Learning), Li Ka Shing Faculty of Medicine, The University of Hong Kong

Dr. Lawrence LaiEx-Cluster Chief Executive, New Territory West Cluster, Hospital Authority, HKSAR Honorary Senior Advisor (Quality and Standards), Quality and Safety Division, Hospital Authority Head Office, HKSAR

Professor Ignatius YuEditor, Hong Kong Academy of Medicine, HKSAR


Dr. Raymond LoPresident, British Medical Association (Hong Kong Branch)President, The Federation of Medical Societies of Hong Kong

Partners and Supporting Organisations

We are thankful for the generous support from regional partner organisations in helping us launch the first International Forum: Asia.

Strategic Partner and Education Partner:

Strategic Partners:

Supporting Organisations:

We would also like to acknowledge and thank our Key Partner Hospital Authority, and our Experience Day hosts Ocean Park, Princess Margaret Hospital and Prince of Wales Hospital for sharing their time and knowledge with us.P

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* Also an Education Partner


Improve, Inspire, Innovate

Notes and ideas


Notes and ideas


Notes and ideas

Upcoming Events

International Forum on

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GOTHENBURG12-15 April 2016

SINGAPORE14-16 September 2016

International Forum on Quality and Safety in Healthcare Asia · IHI’s Executive Vice President and Chief Operating Offi cer, leading IHI along with former President and CEO Dr.

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