INTERACT with QAPI Tracking and Trending Readmissions Foundational Track October 9, 2013.

INTERACT with QAPI

Tracking and Trending ReadmissionsFoundational Track

October 9, 2013

INTERACT with QAPITracking Readmissions

INTERACT with QAPI 2

Notes for Logging into INTERACT with QAPI Webinar Series: Please dial into the 1-800 phone line separately from your computer’s webinar login steps. Please MUTE your computer speakers during the webinar. Never place your phone on HOLD during the webinar. Unless you are speaking, please MUTE the phone line by selecting *6. You can un-MUTE your phone line to speak by selecting *7. Keep intentional background noise to a minimum during the webinar.

By following these instructions, a better webinar experience will be possible for all participants

Thank you.

INTERACT with QAPI:Tracking and Trending Readmissions

Your Hosts:Jody Rothe, MetaStarStephanie Sobczak, WHA

Today’s Guest: Barb Beardsley


Collaborating Organizations


And our Expert Advisory Panel:•Barb Beardsley - DON, Brookside Care Center•Connie Gliniecki - DON, Kennedy Park Nursing and Rehab Center•Lisa Gervais - NHA, Pine Crest Nursing Home•Kristen Strother - MSW, Manager of Social Work, Case Management and Abuse Response Services, Aurora Sinai Medical Center

Educational Credits for Today’s WebinarCPHQs – NAHQ approved

Nursing Home Administrators - NAB-NCERS approved Nurses – Approved nsg. contact hours (WNA)Physicians – AMA PRA Category 1 CreditTM

PTs – WPTA approved Social Workers – NASW approvedDietitian – pending from CDR

Attendance Verification for Credits

Full SERIES attendance (four webinars) and Evaluation: Copy and enter into your web browser:

http://www.surveymonkey.com/s/10-9-13-INTERACT-EvalSocial Workers – post-test required (is part of eval) Everyone please complete the online evaluation – thank you!

http://www.surveymonkey.com/s/10-9-13-INTERACT-Eval




Disclosures

No commercial support for webinar

Speaker or planner conflicts of interest – None

Learning ObjectivesFollowing this webinar, you will be able to: Use the Excel tool to collect and analyze data to prevent hospital readmissions Use data driven processes to improve care, preventing unnecessary hospital readmissionsSystematically address issues around hospital readmissions as a multidisciplinary team, recognizing the role of each discipline

Today’s Presenters

Jody Rothe, RN, WCC

Stephanie Sobczak, MS, MBA

Barb Beardsley, BSN, RN

Today’s Agenda

Why Tracking and Trending is Important - sharing from Barb

How do download the AE Safely Reduce Hospitalizations Tracking (“the Excel”) Tool

How to Complete the Excel Tool Determining Your Readmission Rate Submitting your data Suggested Tasks



From an Expert

Why Tracking and Trending Readmissions is so important:

• You can’t improve if you don’t know how much you need to improve.

• The drill down into your data will help you focus on a few important things – rather than everything


INTERACT with QAPI13


Continued …

Advancing Excellence

• Are you a member?• Have you selected goals?


Understanding how Rates are Calculated


4 Steps1. Download and SAVE the Excel Spreadsheet Tool

“Safely Reduce Hospitalizations Rates” from the Advancing Excellence website: http://www.nhqualitycampaign.org/star_index.aspx?controls=hospitalizationsidentifybaseline

2. Set up the Tool with your Information3. Enter your baseline data (August, September)4. Submit to Advancing Excellence site


http://www.nhqualitycampaign.org/star_index.aspx?controls=hospitalizationsidentifybaseline



AE Tracking Tool


Download Tool


Use the Instruction Guide









Enter your informationBe prepared with the following:1. Names of Acute Care Hospitals you receive patients

from2. List Clinicians who order transfers to your nursing

home3. List your Residents names4. List each residents Medicare or other Insurance plan5. Average Daily Census; August and September

This information can be updated






Do this is the Drop Down List Tab


Use Census Tab


August Tab


August Tab, Continued






Enter and Submit Data to AE


How we will use the data

Advancing Excellence will send us a monthly summary spreadsheet of the data you have submitted.

We will calculate a baseline for the following measures:


Best Practices for Data Submission

• Always have two people, at least, trained to do the process.

• Share the workload.• Schedule the time needed to enter the data –

once per week is a good practice.• Do your best to submit data on time.


Quality Improvement Tool


Aligning with QAPIYou can begin to document the project1.Do the QAPI Self Assessment Tool – your work

in the INTERACT series can help close gaps that you find.

2.Begin drafting the Goal Setting Worksheet (page 37 – 38 of the QAPI Guide. This is a living document that will change as your learn more about your areas for improvement.


MetaStar QAPI Resources

http://www.metastar.com/web/Default.aspx?tabid=573

Get

Quackin’!

Tracking Tool


QAPI Self-Assessment


Goal Setting Worksheet


Key Dates

Please start the process data reporting process by October 11

Please have your spreadsheet uploaded to Advancing Excellence by November 1

Next Webinar – October 30Conducting Root Cause Analysis on

Readmissions and Transfers


Recommended Action Items


Tracking & Trending Action Items1. Download Hospital Rate Tracking Tool from INTERACT site2. Enter and submit baseline data3. Determine team meeting schedule4. Begin the QAPI Worksheet


Oct 30

On-Line Resources


Recorded Webinars available on:Wisconsin Clinical Resource Centerhttps://wcrc.chsra.wisc.edu/(Requires your WCRC Username and Password)WHA Quality Centerhttp://www.whaqualitycenter.org/LearningOpportunities/INTERACTII.aspx

Other resources:INTERACT Websitehttp://interact2.net/MetaStar QAPI Resourceshttp://www.metastar.com/web/Default.aspx?tabid=573Advancing Excellence – Safely Reduce Hospitalizations Tracking Tool (Data spreadsheet)http://www.nhqualitycampaign.org/star_index.aspx?controls=hospitalizationsidentifybaseline

References


Contact Information:


Jody Rothe

MetaStar, Inc.2909 Landmark PlaceMadison, WI 53713

Phone number: 608-441-8271

www.metastar.com

[email protected]

INTERACT with QAPI Tracking and Trending Readmissions Foundational Track October 9, 2013.

Documents

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