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Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice
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Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

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Page 1: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

Inter-generational Diversity

Tools for Understanding and Communicating Across Generations

Presented to:IMAGE

October 20, 2010By: Ann Vanderslice

Page 2: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

Elvis joins the Army.

Jimi Hendrix dies.

Page 3: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

MTV debuts.

Kurt Cobain dies.

Page 4: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

People resemble their times more than they resemble their parents.

~ Arab Proverb

Page 5: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

Stages of Human Life

Childhood Young Adulthood Midlife Elderhood

Page 6: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

HERO - The Greatest Generation

Born between 1901 and 1924

Survived most traumatic years in human history Catastrophic financial and economic collapse World war Political dictatorship Genocide

Page 7: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

ARTIST - The Silent Generation

Born between 1925 and 1945

AKA – The Postwar Generation

-- The Depression Generation

Leaders – No US Presidents

-- Many major civil rights leaders

-- Many women’s rights leaders

Page 8: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.
Page 9: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

PROPHET -The Baby Boomer Generation

Born between 1946 and 1964

Leaders – Bill Clinton and George W. Bush

Page 10: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

NOMAD - Generation X

Born between 1964 and 1979

AKA – MTV Generation

-- Baby Busters

Leaders – President Barack Obama

Influences - Bill Gates

Steve Jobs

Andy Bechtolsheim

Page 11: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.
Page 12: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

HERO - The Millennial Generation

Born between 1980 and 1998

AKA – Gen Y

-- Echo Boom

Page 13: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.
Page 14: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

HERO - The Millennial Generation

Born between 1980 and 1998

AKA – Gen Y

-- Echo Boom

Page 15: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

The Millennial Generation

Page 16: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

Netting the Net GenerationBusinessWeek

Generation Y for DummieseWeek.com

The “Millennials” Are

Coming

CBS NewsGeneration Y : They’ve arrived at work with a new attitudeUSA Today

Attracting the Twentysomething WorkerFortune

‘Generation Me’ Enters the Work

ForceABC News

Motivating the “What’s in It for Me?” WorkforceAllBusiness.com

What Gen Y Really

WantsTime Magazine

The Bottom Line on Next Gen WorkersBusinessWeek

Page 17: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

The Millennial Generation

Born between 1980 and 1998

AKA – Gen Y

-- Echo Boom

Influences – Heroes – Police, Firefighters

-- MySpace

-- YouTube

-- Facebook

Page 18: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.
Page 19: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.
Page 20: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.
Page 21: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.
Page 22: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

Life Stages of Neural Pathways

Page 23: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

Aoccdrnig to rscheearch at Cmabrigde

Uinervtisy, it deosn't mttaer in waht oredr

the ltteers in a wrod are, the olny iprmoetnt

tihng is taht the frist and lsat ltteer be at the

rghit pclae. The rset can be a toatl mses and

you can sitll raed it wouthit porbelm. Tihs is

bcuseae the huamn mnid deos not raed ervey

lteter by istlef, but the wrod as a wlohe.

Page 24: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

No ! req

Page 25: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

Golden Rule

Do unto others as you would have them do unto you.

Page 26: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

Platinum Rule

Do unto others as they would like to have done to them.

Page 27: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

Titanium Rule

Do unto others keeping their preferences in mind!

Page 28: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.
Page 29: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.
Page 30: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.
Page 31: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

Speaking Silent Generation”ese”

They’re helpers – ask for some

Ask for their opinion

Remember they see themselves as vital, active people in the prime of life

Page 32: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

Speaking Boomer”ese”

Be respectful

Take your time – build a relationship

Try face-to-face for the important conversations

Page 33: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

Speaking Gen X”ese”

Get to the point

Use technological communication efficiently

Avoid cliches and hyperbole

Page 34: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

Speaking Millinneal”ese”

Don’t be put off if they’re multi-tasking while communicating with you

Share where they fit in the overall picture

Ask for help with technology

Page 35: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

Millennial Generation

GenerationX

Baby Boom Generation

GreatestGeneration

Outlook Hopeful Skeptical Optimistic Practical

Work Ethic

Ambitious Balanced Driven Dedicated

View ofAuthority

RelaxedPolite

Unimpressed

Love/Hate Respectful

Leadership By

Pulling together

Competence Consensus Hierarchy

Relation-ships

LoyalInclusive

Reluctant tocommit

PersonalGratification

Self-sacrifice

Perspective Civic-minded

Self-reliant Team-oriented

Civic-minded

Page 36: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

Employees From All Generations Agree Work is a vehicle for personal fulfillment and

satisfaction Workplace culture is important Being trusted to get the job done is the most important

factor in defining job satisfaction Feeling valued by their employer is a requirement to be

happy in their job Flexibility in the workplace is important Success is finding an employer you can stay with for a

long time Career development is the most valued form of

recognition – even more so than pay raises and enhanced titles

Page 37: Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice.

“He who knows only his own generation remains always a child.”

~ Cicero, early Roman Statesman