Intelligent Mainframe Management and the Drive Toward No-Touch Automation

World®’16

IntelligentMainframeManagementandtheDriveTowardNo-TouchAutomationJeffHenry- VP,ProductManagement- CATechnologiesSethMiller– Director,MainframeCapacity– Performance&Automation- AIG

MFT158S

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©2016CA.Allrightsreserved.Alltrademarksreferencedhereinbelongtotheirrespectivecompanies.

Thecontentprovidedinthis CAWorld2016presentationisintendedforinformationalpurposesonlyanddoesnotformanytypeofwarranty. The informationprovidedbyaCApartnerand/orCAcustomerhasnotbeenreviewedforaccuracybyCA.

ForInformationalPurposesOnlyTermsofthisPresentation


Abstract

Enterpriseapplicationsaregrowingincomplexityandexperiencingrapidratesofchange.Asaresult,ITorganizationsareunderincreasingpressuretodeliverend-to-endperformanceacrossmultipleplatformstosupporttheirendusers’applicationexperience.IToperationteamsneedeffectivemonitoringandautomationpolicythatadaptswithrapidchangeandunderstandsthedependenciesoflarge,cross-platformbusinessservices.DiscoverhowCAcanhelpyouaddressthischallengebymovingfromdescriptivetoolingthatrequiresalotofexpertisetotoolingthatismoreprescriptive.Learnhowadaptiveexpertsystemswillhelpyoutakeperformanceandautomationtothenextlevelbyassistingyournon-expertuserswithacceleratedtriage,whilealsocomplementingyoursubjectmatterexpertsduringissueresolution.

JeffHenryCATechnologiesVP,ProductManagement

SethMillerAIGTechnologiesDirector,MainframeCapacity -Performance&Automation


MainframeIsMissionEssentialtoApplicationEconomy

55%ofappstouch

mainframe

70%world’scorporate

dataisonamainframe

99.999%availabilityforbillionsofinteractionsperday

63%experiencingMIPSGrowth

Sources:IBM,CAVoiceofCustomerStudyconductedbyIDC


What’sDrivingMFMIPSGrowth

Asingletransactiondrivesupto100systeminteractions

Dataencryption/decryption

Userverification

Systemlevelreconciliations

Customerloyalty

Purchasehistories

Real-timereporting

Fraudchecks

Sources:IBM


TimeIsMoneyandPerformanceisCriticalIntheAppEconomy

Source:DevOpsandtheCostofDowntime,IDC,2014

Overhalfoforganizationstakemorethananhourto

repairanappfailure

Averagecostofunplanneddowntime is$1.25to$2.5

billionperyear

Two-seconddelaycanresultinupto87%increasein

abandonment


MissionEssentialfortheApplicationEconomy

MainframeEconomics

SecurityandCompliance

BusinessAgility

AutomationandManagement

CULTURESKILLS

SYSTEMINTELLIGENCE

IntelligentOperations


BringMachineLearningtoMainframeIntelligentAutomation

§ Topologydiscovery

§ Predictbusinessservicedisruption

§ Rootcauseanalysis§ Resolution guidance§ Automateresponse

§ Predictanomalies§ Proactiveresponse

§ Reacttoevents§ Selfserviceviews§ ModernU/X

ANOMALYDETECTION

INTELLIGENTAUTOMATION

MODERNIZATION

AutomationMachineLearningAlgorithmsDataandEventProcessing

PATTERNDISCOVERY

Generalist

Experts

Specialists

Automation

MTTR&Firefighting OptimizedPerformance&Efficiency

MAINFRAM

EOPERA

TIONS

ENTERP

RISE

SUPP

ORT


InformationOverloadLeadsToPoorDecisionMaking

Drowningindata Seaofred Reactivefirefights




EarlyAnomalyDetectionStaticThresholds– ManualReal-time

Dramaticallyreducefalsepositivenoise!

LettheDataDotheWork

DynamicThresholds– HistoricalTrending

AdaptiveThresholds–Machine-Learning


LiftingtheBurden

DATA-DRIVENAPPLICATIONS

ANALYTICALTOOLS&SKILLS

IN-HOUSEDATASCIENCE

IN-HOUSEDOMAINEXPERTISE

+

+

YOURBURDEN

LettheDATAdotheWORKforyou

DoMOREwithLESS!

Fueledby:§ advancedanalyticalgorithms

§ machinelearning

MainframeTeamCenter


FurtherRemovingBarriers


CAMainframeOperationsIntelligence

PredictEarlier

RemediateFaster

CollaborateEfficiently

ImproveContinuously

Geteveryoneworkingtogethertoisolaterootcausesfaster withdatainsightsfrommultiplesources

Operationalintelligencecapturespatterns,triggeringdynamicandreliableproblemremediation

Machinelearningwithoperationalfeedbackrecommendsthenext

bestactionforfutureevent

Takeactionearlierwithembeddedanalyticswhichdetectsabnormal

patternsofoperation

PREVENTPROBLEMS


TheIntelligentMainframeWhenSomethingGoesWrong,YouHaveOnlyOnePlacetoLook

Correlatedata.

Systems

Storage

Network

Applications

Data

Automation

IntelligenceEngine

AcrossSilos. ImproveCustomerExperiences.

Automatically.

OptimizeOperations.

RealizeDeeperInsights.

Avoid Problems.

17 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD17 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

World’sleadinginsuranceorganization,withmorethan90millioncustomersaroundtheglobe.

SETHMILLERDirector,MainframeCapacity–Performance&Automation

17 @CAWORLD#CAWORLD


KEYCHALLENGES

WhataretheprimaryIToperationschallengesyourorganizationfaces?

MoreNeedles,FewerHaystacks

18 @CAWORLD#CAWORLD


PerformWithIntelligence

19 @CAWORLD#CAWORLD

ADDRESSINGTHECHALLENGES

HowdoyouseeCAMainframeOperationsIntelligenceandmachinelearningbeingabletohelpyouaddressthesechallenges?


VISIONFORTHEFUTURE

WhatadvicewouldyouofferITorganizationstobetterleveragemachinelearningonthemainframetomeetthechallengesandopportunitiesofdigitaltransformation?

LettheDatadotheWork

20 @CAWORLD#CAWORLD


Commitment

ANALYTICSCENTEROFEXCELLENCE

ROBUSTPRODUCTSANDENHANCEMENTS

ANALYTICSREFERENCEARCHITECTURE

DESIGN&VISUALIZATIONLABS

GROWINGRESEARCH&IPPORTFOLIO

DATASCIENCELABS

CAAnalytics


WhyCA’sAnalyticsforMainframe

EXPERTSINOURDOMAINS

END-TO-ENDINSIGHT

UNIQUELYPOSITIONED

ATRUSTEDPARTNER


MustSeeDemosintheMainframeTheater:

IntelligentMainframe:AdvancedAnalytics

CAMainframeOperationsIntelligence:Performance&NetworkMgmtApplicationMonitoringEvents&Automation

IntelligentMainframe:Automation

CAMainframeOperationsIntelligenceCAOPS/MVS®EventManagement&Automation

IntelligentMainframe:End-to-EndPerformance

CACross-EnterpriseAPMCAMainframeApplicationTunerCAUIMforzSystems

IntelligentMainframe:StorageManagement

CAVantageSRMCA1®TapeManagement



CADesignVisionforIntelligentMainframe

OptimizingMainframeOperations

MustSeeDemointheCADesignZone:


RecommendedSessionsSESSION# TITLE DATE/TIMEMFT165T FasterRemediationwithMainframeTeamCenter 11/16/2016at1:45pm

MFT166T ProblemPreventionwithOperationalIntelligence 11/16/2016at3:00pmMFT167T MainframeTeamCenter– EventManagementand

AutomationSneakPeek 11/16/2016at3:45pm

MFX161S IntelligentMainframeManagement:TheEvolutionofExpertSystems 11/16/2016at4:30pm

MFT169T GettheEntirePicture:End-to-EndInfrastructure&AppMonitoring 11/17/2016at11:30am

MFX162S CrackOpentheBigBlackBoxforFasterProblemRemediation 11/17/2016at12:45pm

MFX163S ModernSystemIntelligence:MakingtheDatadotheWork 11/17/2016at1:45pm

MFX164S FromFantasytoReality:MobiletoMainframeInfrastructureVisibility 11/17/2016at3:00pm

MFT168T DemystifyingMobiletoMainframeDevOps 11/17/2016at3:45pm

MFT159P Panel:WorkingSmarterNotHarderwithEmbeddedMainframeIntelligence 11/17/2016at4:30pm


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Intelligent Mainframe Management and the Drive Toward No-Touch Automation

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