INTELLIGENT COMMUNICATIONS 2007 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. For Internal Use O Verizon Business IP Trunking Solution for Avaya Communication Manager Rick Gribble & Rob Martinez May 14, 2008
Dec 23, 2015
INTELLIGENT COMMUNICATIONS
© 2007 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. For Internal Use Only.
Verizon Business IP Trunking Solution for Avaya Communication ManagerVerizon Business IP Trunking Solution for Avaya Communication Manager
Rick Gribble & Rob Martinez
May 14, 2008
© 2007 Avaya Inc. All rights reserved.
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Agenda
How Does IP Trunking Benefit Enterprise Customers?
How Does IP Trunking Work with Avaya?
How Do Avaya & Verizon Business Work Together?
INTELLIGENT COMMUNICATIONS
© 2007 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. For Internal Use Only.
Overview of IP Trunking & Customer Benefits
© 2007 Avaya Inc. All rights reserved.
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Drive Operational Efficiencies and Help Control Costs Typical TDM-Based Voice Services Network
Main LocationMain Location
Distribution CenterDistribution Center
BranchBranch
IP PBXwith PRI
Trunk Cards
AccessLink
AccessLink
Data Router
Data Router
Data Router
Customer Data LAN
CustomerData LAN
PRI, Business Lines,
or Analog TrunksAccess
Link
IP PBX or Remote
with Analog Trunk Cards
PRI, Business Lines, or Analog Trunks
Customer Data LAN
IP PBX with PRI or Analog Trunk Cards
PSTN
Internet orCustomer WAN
PRI, Business Lines, or Analog Trunks
© 2007 Avaya Inc. All rights reserved.
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Main LocationMain Location
Distribution CenterDistribution Center
BranchBranch
IP PBX
AccessLink
AccessLink
Data Router
Data Router
Data Router
Customer Data LAN
CustomerData LAN
AccessLink
IP PBX or Remote
with Analog Trunk Cards
Customer Data LAN
IP PBX with PRI or Analog Trunk Cards
PSTN
Drive Operational Efficiencies and Help Control Costs Consolidate Data and Voice Services on Same Access Link
AccessLink
Incoming andOutgoing Calls
IP Trunksenabled onVerizon network
Verizon maintains Gateways to the PSTN
Verizon IP NetworkWith IP Trunking
Services
© 2007 Avaya Inc. All rights reserved.
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Main Location (HUB)Main Location (HUB)
IP PBX
Data Router
CustomerData LAN
AccessLink
Incoming andOutgoing Calls
Branch Site #1
Florida
Texas
California
Branch Site #2
Branch Site #3
Verizon Business IP Trunking Helps Address Business Continuity Needs Options for Automatic Failover to Alternate Sites
IP Trunksenabled on
Verizon network
Verizon maintainsGateways to
the PSTN
X
Alternate SiteAlternate Site
IP PBX
Data Router
CustomerData LAN
PSTN
Verizon IP NetworkWith IP Trunking
Services
CustomerData WAN
Note: Premise based SBC and interop testing required for Automatic Failover
SBC
SBC
© 2007 Avaya Inc. All rights reserved.
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Reduce/Eliminate Enterprise HardwareDS1 Enterprise Examples
Configuration G650 MGs Circuit Packs/Media ModulesSavings
(List)
500 Stations - 50 Trunks Enterprise
TDM StationsT1 Trunks
221 - 24 port DCP circuit packs
3 - DS1 interface cards---
TDM StationsSIP Trunks
221 - 24 port DCP circuit packs
2 - CLAN2 - 320 IP Media Resource
-$29,465
IP StationsSIP Trunks
12 - CLAN
1 - 320 IP Media Resource$74,660
12,000 Stations - 1,200 Trunks Enterprise
TDM StationsT1 Trunks
43500 - 24 port DCP circuit packs
62 - DS1 interface cards---
TDM StationsSIP Trunks
39500 - 24 port DCP circuit packs
2 - CLAN39 - 320 IP Media Resource
-$507,615
IP StationsSIP Trunks 4
49 - CLAN2 - 320 IP Media Resource
$2,323,685
Benefits of IP Trunking
Reduce HARDWARE componentsReduce FOOTPRINT requirements
Reduce POWER consumptionReduce MAINTENANCE charges
© 2007 Avaya Inc. All rights reserved.
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IP Trunking Simplifies Network Management
Enables an end-to-end solution
Drives operational efficiencies and helps control costs
Helps address business continuity needs
Leverages IP backbone to access PSTN services
© 2007 Avaya Inc. All rights reserved.
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BEST is a new service enhancement for Verizon VoIP services which allows you to leverage trunking resources.
Burstable Enterprise Shared Trunks (BEST)Meeting Your Business Needs
Verizon dynamically monitors use of concurrent call ports across all your locations and allows a location to ‘burst’ over the quantity ordered if ports are idle at other locations
You can better utilize your voice networks by accessing pooled resources across your enterprise
© 2007 Avaya Inc. All rights reserved.
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BEST at WorkLarge National Retail Chain – Customer Application
Business Problem
Challenged with managing voice communications for more than 1,000 stores distributed nationwide
Supporting a variety of key telephone systems
Required average of (12) local telephone lines, sized for high peak
– Required separate telephone numbers and ‘hunt groups’ for departments
– Low traffic efficiencies
Purchased local lines from variety of ILECs, with no common contract/offer; difficult to manage
Verizon’s IP Trunking Verizon’s IP Trunking and BEST Solutionand BEST Solution
Allowed customer to manage voice communications across the enterprise
Provided single solution/single contract for all local service requirements
Optimized customers local resources since peak busy hour; could be shared across time zones
– Reduced number of lines required at each site from 12 to 5
– Cost savings justified upgrade of data network plus an additional 25% savings
© 2007 Avaya Inc. All rights reserved.
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IP vs. TDM TrunkingFive Year Costs, Savings, and PaybackIP Trunking
Monthly Recurring ChargesItem Description NRC's Qty Unit Cost Total CostSimultaneous Calls 1,352 31.50$ 42,601$ IP Trunking 3,756,036$ 62%Svc. Estab. Fee -$ TDM Trunking 6,048,000$ 100%DID's (Blocks of 20) 5.63$ -$ Savings 2,291,964$ 38%Off-net domestic LD minutes $0.023 -$ Payback month 21 Access, PIP Port, Gold CAR -$ CPE and Implementation 1,200,000$ -$ Other (describe) -$ Other (describe) -$ Other (describe) -$ Totals 1,200,000$ 42,601$ Total five-year cost including capital expenses and operating expenses 3,756,036$
TDM TrunkingMonthly Recurring Charges
Item Description NRC's Qty Unit Cost Total CostLocal PRI's 168 600.00$ 100,800$ Local TDM Call Paths = 3,864 LD PRI's - 250.00$ -$ LD TDM Call Paths = - Analog POTS lines -$ Total TDM Call Paths 3,864
DID's (Blocks of 20) 5.63$ -$
LD minutes -InterState $0.023 -$ Total BEST Call Paths (65% Reduction) 1,352.40
LD minuter - Intrastate 0.05$ -$ Maintenance -$ Totals -$ 100,800$ Total five-year cost including capital expenses and operating expenses 6,048,000$
Total Costs and Savings over Five Years
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How Does IP Trunking Work with Avaya?
Rob Martinez – Solutions Architect
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Verizon Business and Avaya
Two of the most trusted names in communications,Two of the most trusted names in communications, Verizon BusinessVerizon Business andand Avaya,Avaya,
are working together with a single purpose are working together with a single purpose ––
to help you advance your business forward to help you advance your business forward by delivering comprehensive products by delivering comprehensive products
and robust support for your IP Communications system.and robust support for your IP Communications system.
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Certifying IP Trunking with Avaya Communication Manager and other products
Avaya Platinum Reseller
– 197 Avaya Product Authorizations held by 42 employees
– 120 Certifications held by 28 employees
– Dedicated Avaya Sales & Engineering Resources