Integration of Kuala Lumpur’s Public Transport Presentation by: Mr. Nor Hassan Ismail, Senior General Manager, Rangkaian Pengangkutan Integrasi Deras Sdn.

Integration of Kuala Lumpur’s Public Transport

Presentation by:

Mr. Nor Hassan Ismail, Senior General Manager,Rangkaian Pengangkutan Integrasi Deras Sdn Bhd (RAPID KL)

Subjects to be Covered

• RapidKL – Creation and Organisation• Bus System - Improvements• RapidKL Common Ticketing• Network Restructuring –Integration of Rail and Bus• Inter-Modal Common Ticketing• Future Expansion and Challenges

2

RapidKL – Creation and Organisation

• Public transportation is critical to the economy of Malaysia and to the Klang Valley in particular

• Therefore the Government has established RAPID KL which is the result of merging four separate operations– STARline LRT– PUTRAline LRT– Intrakota Bus– Cityliner Bus

• Launch announced by MOF II in November 2004

• RAPID KL Management in place since February 1, 2005

3

RapidKL – Creation and Organisation

Government

RAPIDSPNB

RAPID KL has been conceived as an Operator, thus not owning the assets

– SPNB, owned 100% by the Government, owns the assets

– RAPID KL, also owned 100% by the Government, maintains and operates the assets

– An operating agreement governs the relationship in detail for a period of 10 years

– The Government will regulate the industry through its agencies

4

DangWangi

KampungBaru

Abdullah Hukum

Setiawangsa

Sri Rampai

Taman Melati

KLCC

Dato' Keramat

Wangsa Maju

Jelatek

Damai

Kerinchi

TERMINAL PUTRA GOMBAK

Kelana Jaya

TamanBahagia

TamanParamount

AsiaJaya

TamanJaya

Universiti

KampungBaru

Ampang Park

Abdullah Hukum

Setiawangsa

Sri Rampai

Taman Melati

KLCC

Dato' Keramat

Wangsa Maju

Jelatek

Damai

Kelana Jaya

TamanBahagia

TamanParamount

AsiaJaya

TamanJaya

Universiti

BangsarKL Sentral

DangWang

i

KampungBaru

Ampang Park

LEMBAH

SUBANG

DEPOT

Port Klang

Ampang

Miharja

Sri Petaling

Rawang

Sentul TimurSentul

KLIA

Seremban

NORTH

SOUTH

Pasar Seni

Masjid Jamek

Kerinchi

Titiwangsa

AN OVERVIEW OF CURRENT RAIL OPERATIONS 6

RapidKL – Creation and Organisation –Combined Network 7

RAIL OPERATIONS

Kelana Jaya line LRT (formerly PUTRA)

Sri Petaling & Ampang lines LRT (formerly STAR)

2 mil. passengers per week

- 310,000 passengers per day

54 Km. track, 56 stations

Kelana Jaya Line LRT fully automated trains every 3 minutes at peak

Sri Petaling & Ampang Lines LRT, electric train every 2.8 minutes at peak

BUS OPERATIONS

Some 1.3 mil. passengers per week

- 180,000 Passengers per day

Across 98 Stage, 38 Feeder and 15 City Shuttle bus lines

500 buses in service

Two major workshops

Twelve depots

RapidKL – Creation and Organisation 8

RAPID KL MISSION STATEMENT

RAPID KL is a customer-oriented,result-driven organization

employing dedicated and professional staff committed to providing

safe, effective and efficient public transportationin the Klang Valley

through an integrated system of rail and bus services

RapidKL – Creation and Organisation 9

Key Mission: Integrated transport system

• The key mission given to RAPID KL Management is to provide an integrated public transport platform for the Klang Valley

• To achieve this we will integrate bus and rail operations and enhance the entire network with new network strategies

• Simultaneously we will provide an integrated ticket system allowing passengers to move freely between bus and rail networks

RapidKL – Creation and Organisation 10

Executive Board

COO Bus COO Rail

FinanceCorporate

Communications

IT

HR

Safety & Health

Central Purchasing

Legal

CEO

Security

Engineering Operations Engineering Operations

CMO

Marketing

Facilities & Services

Internal Audit

RapidKL – Creation and Organisation 11

Product Development Revenue Mgmt Sales Channel Mgmt Mobility Mgmt

Develop product Obtain feedbackPricing strategy Distribution Mgmt

A consumer-centric process to establish feedback loop for continuous improvement

1. Product Development develops and manufactures products

2. Revenue Management determines the price of the product

3. Sales Channel Management distributes the product

4. Mobility Management gauges the response of consumers to the products through obtaining feedback

FEEDBACK LOOP

BUS SYSTEM IMPROVEMENTS -SCHEDULED ROUTE BROCHURE. 12

RAPIDKL COMMON TICKETING -MONTHLY TRAVEL CARDS 13

RAPID KL BUS SYSTEM RAPID KL BUS SYSTEM - CONCESSION

RAPID KL INTEGRATED LRT SYSTEM

RAPID KL INTEGRATED LRT & BUS SYSTEM

Network Restructuring – Integration of Rail and Bus 14

• Concept based on integration of rail and bus• Rail acts as backbone, bus to feed and supplement• Highly efficient network approach rather than line

approach– Local pickup shuttles pick up passengers and feed

into rail or bus trunk lines– Trunk lines move passengers into city hubs– City shuttles and rail feed passengers to final

destinations

• Basic strategy: provide downtown with completely overwhelming service and then get driver to leave car behind in successive stages, first at Hubs then at trunk-line, then at home.

NEW KLANG VALLEY INTEGRATED PUBLIC TRANSPORT NETWORK CONCEPT 15

To introduce 3 types of service that will link every part of Klang Valley:

Local Shuttle service that feeds passengers from residential areas to main routes.

Trunk Line service that receives passengers from local shuttle service and transports them to city hubs (limited stops).

City Shuttleservice that provides access to the CBD.

TITIWANGSATITIWANGSA

KLCCKLCC

SENTULSENTULTIMURTIMUR

TERMINAL PUTRATERMINAL PUTRA

AMPANGAMPANG

KL SENTRALKL SENTRAL

KELANAKELANAJAYAJAYA

PORT KLANGPORT KLANGKLIAKLIA SEREMBANSEREMBAN

PASARAKYATPASARAKYAT

SHAH ALAMSHAH ALAM

PUCHONGPUCHONG

LEBUHRAYA PERSEKUTUAN

LEBUHRAYA PERSEKUTUAN

JLN K

LANG LAMA

JLN K

LANG LAMA JLN CHERAS

JLN CHERAS

JLN

IP

OH

JLN

IP

OH

JLN

PA

HA

NG

JLN

PA

HA

NG

JLN AMPANGJLN AMPANG

KAJANGKAJANG

PANDANPANDAN

HULU KELANGHULU KELANG

CITY CENTRECITY CENTRE

TRUNK SERVICETRUNK SERVICE

CITY FEEDERCITY FEEDER

TRANSIT FEEDERTRANSIT FEEDER

MIDDLE RING TRUNK MIDDLE RING TRUNK SERVICESERVICE

OUTER RING TRUNK OUTER RING TRUNK SERVICESERVICE

PUTRA/STAR LINEPUTRA/STAR LINE

ERL/ COMMUTER/ ERL/ COMMUTER/ MONORAILMONORAIL

CITY HUBCITY HUB

STOP / TERMINALSTOP / TERMINAL

SG BESISG BESI

CHAN SOW LINCHAN SOW LIN

PANDAN INDAHPANDAN INDAH

MALURIMALURI

PWTCPWTC

AMPANGAMPANG

CHERASCHERAS

RAWANGRAWANG

SENTULSENTUL

BANGSARBANGSAR

JLN S

G B

ESI

JLN S

G B

ESI

PETALINGPETALINGJAYAJAYA

SALAK SOUTHSALAK SOUTH

SRI PETALINGSRI PETALING

Bus Network Redesign

City Shuttle 16

Inter-Modal Systems in the Klang Valley 17

Bus map here

• Other Public Transport Rail Operators- KTMB- Monorail- ERL

• RAPID KL consists of– Ampang/Sri Petaling LRT Line– Kelana Jaya LRT Line– Stage and Feeder Bus

Inter-Modal Common Ticketing 18

Current Ticketing System for Rail and Bus Operators:

• Magnetic Tickets are not in inter-operable format to all Rail and Bus Operators

• Paper based ticket is not an automated ticket media

• “Touch n Go” Stored Value Card is the only common ticket that is able to be used to all Rail and Bus Operators Ticketing System by ‘overlay’ technique

Inter-Modal Common Ticketing 19 RAIL OPERATORS COMMIT TO TOUCH ‘n GO AT ALL STATIONS

Inter-Modal Common Ticketing 20

• Stored Value ‘Touch n Go’ implementation

- RAPID KL Kelana Jaya LRT Line (1998)- RAPID KL Ampang and Sri Petaling LRT Lines

(2004)- KTMB (2005)- Monorail (2005)- ERL (2005)- RAPID KL Stage Buses (2006)

Future Expansion and Challenges – LRT System 21

Fleet Expansion Project

Tender invitation stage for additional 88 vehicles for the Kelana Jaya Line LRT – expected delivery within 3 years.

Areas Under Consideration for LRT New Alignments:

Kelana Jaya Line

•Kelana Jaya to Subang Jaya/USJ (First Priority)

•University/Asia Jaya to One Utama Shopping Centre – Kota Damansara

Ampang & Sri Petaling Line

•Sri Petaling to Sunway

•Tasik Selatan to Bandar Tun Hussein Onn

•Sentul Timur to Kepong/Bandar Baru Selayang

Future Expansion and Challenges – Bus System 22

• Bus network to extend to new townships• Bus network to expand to feed extensions to LRT systems• Bus service frequency to increase to basic 15 minutes on

all routes outside the city centre• Bus fleet increased by 200 new buses in 2005• Bus fleet planned to increase by 600 new buses in 2006• By 2008 bus fleet will be 2,500 buses

• We have strong support from Government for the provision of the new buses

Key Performance Indicators 23

• Our Mission is to provide integrated public transportation in the Klang Valley.

• The Government has generated KPIs for RAPID, also as basis for granting us an Operating Agreement, to evaluate how well we do that.

• We will be judged by independent outside measurement of performance

• We will be transparent to the public as well and invite direct dialogue with all parties concerned.

THANK YOU