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Integrating Social Media into a
Successful Marketing Program
Mike VolpeVP of Marketing HubSpot @mvolpe
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http://www.guardian.co.uk/media/2010/aug/24/tv-advertising
86% of People Skip TV Ads
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http://en.wikipedia.org/wiki/Advertising_mail
44% of Direct Mail isNever Even Looked At
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Two Huge Developments in Email
Social Inbox
The “Spam” Filter is Now Social
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Most Messages by Date
Flagrant Spam
Inbox Before 2011
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Email Inbox Ranking – After 2011
Things You Like(People & Brands)
Things You Don’t LikeOr Don’t Know(People & Brands)
Inbox After 2011
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That’s Some Scary Shiitake
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We All Have an Addiction
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Lazy Marketers Relyon Advertising Buys
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Renting / Outbound Building / Inbound
Advertising Blogging
Conferences / Events SEO
Paid Search / PPC Free Tools
Email List Rentals Social Media
Cold Calling Opt-In Email Lists
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Your competition is NOTwho you think it is.
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Social Media is Only
One Piece
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Bring All the Pieces Together
Social MediaMarketing
Search EngineMarketing
ContentMarketing
Conversion Marketing
Lead Nurturing
Sales Support
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SEO / Blogging+
Social Media
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SEO from 2000 to 2011
Ranking Algorithm:f(n): Context + Authority
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97% more links(for better rankings)
for companiesthat have a blog.
Source: Data from over 1,500 small businesses - http://hub.tm/BlogROI
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Source: SEOMoz.org
85% of web pages have less than 7
inbound links
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Content Makes You Interesting
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79% morefollowers for companies
that have a blog.
Source: Data from over 2,000 businesses - http://bit.ly/a6SrWh
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55% morewebsite visitors
for companies that blog.
Source: Data from over 1,500 small businesses - http://bit.ly/XDkQV
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Where is Search Going?Where is search going?
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Coming to SEO: Likes = Links
= =
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SEO in 2011 and Beyond
Ranking Algorithm:f(n): Context + Authority
+ Social Graph
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The “Like” is Replacingthe “Link”
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Lead Generation+
Social Media
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Social Media = Leads and Sales
Source: survey of hundreds of businesses: HubSpot.com/ROI
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Social Media is for B2B and B2C
Source: State of Inbound Marketing Report - http://bit.ly/aewfHr
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Evolution of the Database
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Branding+
Social Media
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Brand Building 1.0
Hire an agency
Come up with creative
Buy ads on
TV & in print
Buy more
advertising
Your brand comes out, all perfect (and
sterile).Flickr: jamesjyu
Brand Building 1.0.
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A Brand is What People Say It Is
Flickr: chelmsfordpubliclibrary
A brand is whateverpeople say it is.
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Grow brand by cultivation,not control.
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Promote All Feedback
http://www.microsoft.com/windows/social/
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Promote All Feedback
www.ShowUsYourPizza.com
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http://twitter.com/meaghano/status/1767991757
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http://twitter.com/JetBlue/status/1768096120
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Research+
Social Media
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Focus groups are dead.
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Observe your customers in their native environment.
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We’ve got lots to think about…
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Advice for the road ahead…
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Stop thinking likean advertiser.
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Start thinking like apublisher and socializer.
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Committo the new
inboundstrategy.
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Don’t dip yourtoe in the water.
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Jump in ALL THE WAY.
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Thank YouFacebook.com/mvolpe
Twitter.com/mvolpeLinkedin.com/in/mikevolpe
www.MikeVolpe.com
www.HubSpot.com
Mike VolpeVP of Marketing HubSpot @mvolpe