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Integrated Reporting Taking the first steps August 2013 www.pwc.com
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Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

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Page 1: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Integrated Reporting

Taking the first steps

August 2013

www.pwc.com

Page 2: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Agenda

• Drivers for change

• Integrated reporting and the IIRC

• Current reporting practices

• Benefits of integrated reporting

• The path towards integrated reporting

Page 3: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Drivers for change

Slide 3

Page 4: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Overall trends

• Experimentation by leading companies and investors

• Focus on materiality and cutting clutter

• Move towards integration

• Future focus

• ‘Beyond the legal boundary’ – footprint, supply chain and impact reporting

• Regulation on the way

4

Page 5: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Changing context for business

Risk & Opportunity

Demographic change

Socioeconomic structures

Environment Technology

New channels

Career disintegration

Complex supply chains

Outsourcing Product lifestyles

Offshoring Cost cutting

Global systemic issues

Global business issues

Source: PwC

Slide 5

Page 6: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

And yet length and complexity is a problem

Source: PwC

Slide 6

Page 7: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Number of

pieces=40

Big Picture

Close-up pictures

(partial connectivity)

without big picture

Pieces of

information without

connectivity

Number of

pieces=40

Number of

pieces=40

How is as important as what: joining the dots Same volume, different insight

Source: IIRC Slide 7

Page 8: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

PwC PwC

Integrated Reporting and the IIRC

Slide 8

Page 9: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

What is integrated reporting?

An integrated report is a concise communication about how an organization’s strategy, governance, performance and prospects, in the context of its external environment, lead to the creation of value over the short, medium and long term.

(IIRC Consultation Paper, April 2013)

9

Page 10: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

PwC PwC

The International Integrated Reporting Council (IIRC)

• Global initiative

• Multi-stakeholder

• Companies

• Standard setters (IASB, FASB)

• Securities and financial regulators

• Investors

• Intergovernmental organisations

• Accounting firm’s and institutes

• Civil society and academia

Slide 10

Page 11: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

PwC PwC

Investors in the pilot programme

A market testing approach to framework development

Slide 11

Companies in the pilot programme

100 50

Page 12: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Pilot programme participants by region

Slide 12

Europe 60% Asia

11%

North America 11%

South America 7%

Africa 6%

Oceania 5%

Based on IIRC data as at 18 March 2013

Page 13: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Key dimensions

• A broader scope - financial and non-financial capitals

• Integrated thinking – joining up what you do

• Integrating information silos – joining up what you say

• Aligning internal and external – matching what you do and say

• Cutting clutter – focus on what matters

• Beyond the legal boundary – footprint, impact, interconnections

• Long-term perspective – insight into the future not just the past

• Technology – power to bring connections to life

13

Page 14: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Fundamental concepts: How the organization creates and sustains value

Slide 14

Consultation Draft, April 2013

Page 15: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

PwC PwC

Guiding principles and content elements

Guiding principles

• Strategic focus and future orientation

• Connectivity of information

• Stakeholder responsiveness

• Materiality and conciseness

• Reliability and completeness

• Consistency and comparability

Content elements

• Organizational overview and external environment

• Governance

• Opportunities and risks

• Strategy and resource allocation

• Business model

• Performance

• Future outlook

Slide 15

Source: IIRC Consultation Draft, April 2013

Page 16: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

PwC PwC

Current integrated reporting practice

Where are we on the journey?

16

Page 17: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Three aspects of integrated reporting

• Structure and channels

• Broadening content, joining the dots

• Rethinking business performance

Slide 17

Draft March 2012

Slide 17

Page 18: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

PwC PwC

Current integrated reporting practice

Structure and channels

18

Page 19: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

PwC PwC

Integrated reporting pathway

Separate reports: limited inclusion One report: combination One report: integration

Integrated set of reports One integrated information set, multiple channels

Page 20: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

PwC PwC

Current integrated reporting practice

Broadening content, joining the dots

20

Page 21: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

PwC PwC

Link market discussion to strategic choices

What is clear and what is not Headline findings – PwC European benchmarking 2012

40% Slide 21

Discuss future market trends

83%

Page 22: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Base reporting on strategic themes

What is clear and what is not? Headline findings – PwC <IR> benchmarking 2013

21%

Include strategic priorities

94% Embed sustainability in strategy

25% Slide 22

Page 23: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Integrate the business model into other areas of their reporting

What is clear and what is not? Headline findings – PwC <IR> benchmarking 2013

40%

Make reference to their business model

67% Slide 23

Page 24: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Align KPIs with remuneration

What is clear and what is not? Headline findings – PwC <IR> benchmarking 2013

8%

Explicitly identify their key performance measures

71% Align measures with strategy

17% Slide 24

Page 25: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Report overview ABSA

Page 26: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Connectivity and narrative flow GSK

Slide 26

Page 27: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

External drivers linked to company activities Johnson Matthey

Slide 27

Page 28: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Business model: strategy and value chain Fresnillo

Slide 28

Page 29: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Business model – inputs, outputs and outcomes Coca Cola HBC AG

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Page 30: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

PwC

Strategy: priorities and progress Xstrata

Slide 30

Page 31: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

PwC

Integrating strategy, KPIs and risk Pacific basin

Page 32: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Governance: KPIs aligned to remuneration SSE

Slide 32

Page 33: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

PwC PwC

Risks: linking risks, priorities and drivers Shanks

Slide 33

Page 34: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

PwC

Risk: risk appetite, priority and direction Fresnillo

Slide 34

Page 35: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Financial and non-financial KPIs Rexam

Slide 35

Page 36: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Strategic progress – employees Potash Corp

Page 37: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

PwC PwC

Current integrated reporting practice

Rethinking business performance

37

Page 38: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Align financial and operational performance Hammerson

Slide 38

Page 39: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Interconnectivity of performance measures (financial and operational) SAP

Slide 39

Page 40: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Operational performance - customers BT 2001

Slide 40

Page 41: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Performance: shared value BASF

Slide 41

Page 42: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Analysis of impact in supply chain Unilever

Slide 42

Page 43: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Environmental Profit & Loss Puma

Air

pollution

€ 11m

Land use

€ 37m

Waste

€ 3m

Water

consumption

€ 47m

GHG

emissions

€ 47m

Slide 43

Page 44: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Performance: Integrate impact across value chain Puma

Slide 44

2010 Non-financial Economic value Economic

performance € million value %

PUMA Operations:

Greenhouse Gases (ktCO2e) 110.1 7.2 7.6%

Water (‘000 m3) 108.8 0.1 0.1%

Tier 1 suppliers

Greenhouse Gases (ktCO2e) 131.4 8.6 9.1%

Water (‘000 m3) 5,319.8 0.8 0.8%

Tier 2 - 4 suppliers

Greenhouse Gases (ktCO2e) 476.0 31.2 33.1%

Water (‘000 m3) 72,064.5 46.5 49.3%

Total:

Greenhouse Gases (ktCO2e) 717.5 47.0 49.8%

Water (‘000 m3) 77,493.1 47.4 50.2%

Total economic value 94.4 100%

Page 45: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Performance: integrated direct and indirect impact British Land

Indirect drivers Socio-economic

drivers direct drivers

Slide 45

Page 46: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Human Capital valuation and impact Infosys

Slide 46

Page 47: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

PwC PwC

Benefits of integrated reporting

Slide 47

Page 48: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Pilot programme experiences to date – benefits

Slide 48

Improved internal processes 93%: leads to better quality data collection

Connecting teams 93%: breaks down silos

Better view of strategy and business model 95%: clearer view of business model

Board focus 95%: increased focus on what the right KPIs are

Creating value for stakeholders Improved communications, identify mutual opportunities, greater

confidence in the business (lower cost of capital)

Source: Black Sun/IIRC, Building the Business Case for Integrated Reporting, 2012; PwC research

Page 49: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Pilot programme experiences to date – challenges

Challenges

• Materiality

• Systems

• Internal resource constraints

• Need to change existing processes and culture

• Tensions between different parts of the business

• Integrated assurance

Slide 49

Page 50: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

PwC PwC

Next steps

The path towards integrated reporting

Page 51: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

Getting started on your integrated reporting journey – how we can help

• Benchmarking • Identify good

practice examples • Speak to

stakeholders

Where are you now?

• Define vision for reporting

• Consider materiality • Set out what a

sustainable business model looks like and how that can be communicated

Where do you want to be? • Build consensus

• Systems • Information gaps • Blueprint report • Quick wins

What do you need to do to get there?

Slide 51

Page 52: Integrated Reporting · • Integrated thinking – joining up what you do • Integrating information silos – joining up what you say • Aligning internal and external – matching

www.pwc.com/corporatereporting

This publication has been prepared for general guidance on matters of interest only, and does

not constitute professional advice. You should not act upon the information contained in this

publication without obtaining specific professional advice. No representation or warranty

(express or implied) is given as to the accuracy or completeness of the information contained

in this publication, and, to the extent permitted by law, PricewaterhouseCoopers LLP, its

members, employees and agents do not accept or assume any liability, responsibility or duty of

care for any consequences of you or anyone else acting, or refraining to act, in reliance on the

information contained in this publication or for any decision based on it.

© 2013 PricewaterhouseCoopers LLP. All rights reserved. In this document, “PwC” refers to

PricewaterhouseCoopers LLP (a limited liability partnership in the United Kingdom) which is a

member firm of PricewaterhouseCoopers International Limited, each member firm of which is a

separate legal entity.