Integrated Performance Management Tony Edwards: Opus Ltd.

Integrated Performance Management

Tony Edwards: Opus Ltd.

© Do not copy, reproduce or redistribute without express written consent of Opus Viva

Factor Driven

Efficiency Driven

Innovation Driven

© Do not copy, reproduce or redistribute without express written consent of Opus Viva

Trinidad and Tobago Stages of Growth

• Input output data• Absolute Values• Demand Driven• Batch Processes

• Process Data

• Automation and Optimization

• Continuous

• On Demand

• High Unit Value• Technical Complexity

Driver Attributes.

Efficiency Innovation Factor

Execution Quadrant ……..

Strategy Emphasis

Efficiency Driven

Productivity Gains

Integrated Performance Management

Synergy Effects

Focus on Innovation

Capacity Emphasis

Factor Driven

Government or Monopoly

Environment

Emphasis on Tools

Superior Technology

Oligopolistic Environment

Man

agem

ent

M

atur

ity

ABILITY TO EXECUTE

Monopoly ----------------------- Free Market

THE

CO

NTE

XT

© Do not copy, reproduce or redistribute without express written consent of Opus Viva

Strategy Alignment

Business Process

Management

ICT

7

Integrated Performance Management –Optimizes the mix and eliminates the constraints

ICT BPM

SA

.Creates a Greater

- Shared Common InterfaceIPM

PLANNING CHANGE

IMPLEMENTING CHANGE

IMPROVING PERFORMANCE

SUSTAINING IMPROVEMENTRequires a Performance

Management System

Can be done by Purpose Built Teams and Consultants

Must be done By Management

Managing Operational Change

Integrated Performance Management – 3 Elements

1

2

3

Integrating Business Planning and Execution

Hitting Performance Targets

Managing Operational Change

© Do not copy, reproduce or redistribute without express written consent of Opus Viva

BUSINESS INTELLIGENCE (BI)BUSINESS INTELLIGENCE SOLUTIONS

Providing Accurate Information for Data Driven Decision Making across the Public SectorEnhancing Value for the Citizens of Trinidad and Tobago

BPM

StrategyExecution

Strategic Initiative Performanceand Results

ShareholderValue

Financial PerspectiveFinancial Perspective

Customer PerspectiveCustomer PerspectiveCustomer PerspectiveCustomer Perspective

Innovation and Growth PerspectiveInnovation and Growth Perspective

Internal Bus. Process PerspectiveInternal Bus. Process Perspective

Vision andStrategy

Objectives Measures

Objectives MeasuresObjectives Measures Objectives MeasuresObjectives Measures

Objectives MeasuresObjectives Measures

INITIATIVE – EXECUTION – PERFORMANCE – VALUE

14

Presentation Title

Small Data ? Big

Data

Trinidad and Tobago Stages of Growth

Presentation TitleSmall

Data ? Big Data

So whats the problem ?

Governance … ($)

Accountability … ($)

Utilization …

($)

Governance + Accountability + Utilization = PERFORMANCE

Presentation Title

Small Data

Integrated Performance Management

Big Data

Whats the solution .. ?

--- Utilization

…Discipline .. Resource Driven

Presentation Title

WHAT …

will you be doing differently ?