Instructions for Off-site Clinics and Departments October is Health Literacy Month! An on-site Health Literacy Fair will take Place on 10/2 and 10/3 in the 4ACC. It’s important to us that our offsite locations have this information too! Responsible: Unit Director/Manager During the Month of October 2012 Please present this information to your staff by: Printing and posting it on a Bulletin Board; or Presenting it at a Staff Meeting
Instructions for Off-site Clinics and Departments. October is Health Literacy Month! An on-site Health Literacy Fair will take Place on 10/2 and 10/3 in the 4ACC. It’s important to us that our offsite locations have this information too!. Responsible: Unit Director/Manager - PowerPoint PPT Presentation
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Instructions for Off-site Clinics and Departments
October is Health Literacy Month!
An on-site Health Literacy Fair will take Place on 10/2 and 10/3 in the 4ACC.
It’s important to us that our offsite locations have this information too!
Responsible: Unit Director/Manager
During the Month of October 2012 Please present this
information to your staff by: Printing and posting it
on a Bulletin Board; or Presenting it at a Staff
Meeting
Health Literacy 101
To Learn More Contact: Audrey Riffenburgh Senior Health Literacy SpecialistOffice of Diversity, Equity and Inclusion272-5101
The Challenge: Meeting Our Patients’ Information Needs
Our challenge—health care systems are tough for patients to manage Difficult processes, hard-to-understand
policiesVerbal communication—too often not
understood, but patients don’t askPrint communication—too hard to read
or in terminology patients don’t know
Why Don’t People Understand?
Medical terms, the human body, and our health care system are mysteries!
Reduced cognitive function Increased demands for patient “self-care” Potential barriers of race, language, culture,
poverty, gender, illness, and literacy
What is Health Literacy? An individual’s ability to obtain,
process, understand and use health information and services to make appropriate health decisions.
~ Healthy People 2010
An organization’s ability to make it easier for people to navigate, understand, and use information and services to make…health decisions.
~ IOM “Attributes of a HL Organization,” 2012
Health Literacy vs. General Literacy
Low general literacy leads to low health literacy.
But even highly-literate people can have low health literacy.
No matter who you are, medical info is tough when you’re ill, stressed or don’t know about the topic.
“The Health Literacy of America’s Adults”
Only 12% are in the proficient level! 75 million adults are in below basic &
basic levels
Below Basic Basic Intermediate Proficient0
10
20
30
40
50
60
14
22
53
12
Source: 2003 National Assessment of Adult Literacy (NAAL)
Groups at Greatest Risk of Low Health Literacy Skills Seniors People living in poverty People from ethnic minority groups—
Hispanic, Black, American Indian People with physical, mental or other
health problems People with chronic or long term
health problems (Sources: 1993 National Adult Literacy Survey and Health Literacy of America’s Adults, 2003)
What is UNM Hospitals Doing to Improve Communication with Patients?
Health Literacy Classes Sign up through Learning Central
Patient-Friendly Document Committee Review and Revision of Certain Documents Creation of Templates Creation of Guideline Resources
Raising Awareness Health Literacy Fair October 2-3, 2012 Health Literacy Month – Bulletin Boards/Offsite Staff Education
Resources Online Diversity, Equity and Inclusion Dept website from Intranet HSLIC Health Literacy LibGuide: http://hsc.unm.edu/library/
Check it Out!
Here are some recently revised documents from UNM Hospitals