MESA Introduction Work and Travel Insurance Services, an Envisage International Corporation website
Nov 14, 2014
MESA Introduction
Work and Travel Insurance Services, an Envisage International Corporation website
What is MESA?
Member Enrollment Self-Service Access (MESA) is a web portal with the following functionality:
– View claim details and status
– Search feature
– Resources (claim forms, supporting materials)
Login Screen – mesa.hccmis.com
Creating Login
New Users- Select “Sign Up Now”
Creating Login (continued)
Step 1: Select “Member” and enter preferred email address. (Note: Dependent option is for Short-Term Medical dependents only)
Creating Login (continued)
Step 2: Enter Certificate ID followed by two zeroes (“00”).
Creating Login (continued)
Step 3: Select record, then “Continue”
Creating Login (continued)
Step 4: The password must contain a symbol and a capital letter. The minimum length is 7 characters.
New user Registration - Summary
Step 5: Authorization- enter name and date.
Confirmation Screen
Return to Login.
Summary Screen
View claim details, search for claims, view member details, or send a question to customer service.
Claim Details
Creating Login (Error Received)
Step 1 Step 2
Error
Creating Login (Error Received)
Error: Select “I do not know my Client ID or Code”
Creating Login (Error Received)
Error: Enter Phone Number and/or Email Address. Select “Save”.You will be contacted and assisted by a Client Relations Specialist.