Institutional Responsibility When Working With Agents · NACAC members may have business relationships only with agents who follow guidelines. - Abide by laws & regulations - Disclose

Institutional Responsibility When Working With Agents Update on NACAC Code of Ethics

Lindsay AddingtonAssociate Director, International InitiativesNational Association for College Admission Counseling

What’s New?

• New organization: includes only mandatory statements.

• New sections: – Transfer students– International students

• Glossary of terms • Education, Monitoring and

Penalties procedures are included rather than separate.

What’s New?

What’s New?

More globally relevant

Purpose?

To educate and protect

Purpose? Used to:– Advocate for school/institution policies – Create awareness of environment we operate in with

management– Explain to parents why we do things the way we do – Even the playing field among universities competing

for the same students. – More effectively advise the transnational applicant

(more reflective of admission practices/calendars in other countries.

38,5

23,6

37,9

Agent Relationships

Agents Considerring No

Source: NACAC Admission Trends Survey, 2017

Responsible Practice Increasing

 All Colleges

2017All Colleges

2015

Require recommendations from other US schools as part of initial agency vetting process 53.8 -

Require agencies to enter into a formal contract with the intuition 94.3 73

Conduct in-person training sessions (either in-country or on campus) 59.6 41

Regularly assess the quality and satisfaction of students recruited by the agency 75.0 60

Source: NACAC ATS 2015, 2017

“Transparency, accountability, and integrity”

Agents must….

Institutions must….

Agents MustNACAC members may have business relationships only with agents who follow guidelines. - Abide by laws & regulations- Disclose names of institutions- Provide to client a written, itemized agreement- No fraud or misrepresentation- Not guarantee admission or offer financial award- Not offer compensation for referrals

Institutions Must

NACAC members that have business relationships with agents must: - Require agents to abide by guidelines (prior slide)- Ensure institutional accountability – monitor and

act on misconduct- Disclose agent relationships in promo materials

and list names/contact on websites.

Agents must….

Institutions must….

INSTITUTIONAL RESPONSIBILITY

Implementation Resources

Regulatory Environment Vetting and External Training Contracts Listing Partners/Website Institutional Training & Monitoring

Institutional Websites – An Exploration

• 95 HEIs - AIRC Conference Registrants• Recruitment level unknown (e.g., grad, UG, ESL)• 3 questions:

1. Does the university use agents?2. Does the website have a statement explaining the

policy to students?3. Does the website list the agent partners?

Institutional Websites

Of the 95 institutions: • 11 HEIs– Clear that the university uses

agents• 7 HEIs– Policy directed to students• 7 HEIs – Information for current/future

agent partners• 4 HEIs – List agents

Filing a complaint

• Reviewed by NACAC CEO and Admission Practices (AP) committee

• Any person or entity may submit a complaint alleging a violation

• A complaint must include: • The identity of the Complainant and Respondent• The provision that has been violated• Supporting documentation• Time period• Identity of others whom the Complainant believes has

relevant information

Admission Practices Committee

Elizabeth Cheron, ChairNortheastern University, MA

Ken Anselment, IIILawrence University, WI

Ana HenriquezThe Bronx Center for Science and Mathematics, NY

David KamimotoUniv of California, Santa Cruz

Marguerite RaymoJonathan Law High School, CT

Aaraon SalasekInver Hills Community College, MN

Annette ShamasWichita Collegiate School, KS

Future Considerations• Pathway programs• Master/sub-agent• Membership implications• New models

Lindsay Addington, EdDAssociate Director of International Initiatives

[email protected]

www.nacacnet.org @NACAC_Intl