Institutional mobile learner support March 2011

An institutional model for mobile learner support

Rhodri ThomasSenior Project Manager, Learning Innovation Office

Student usage

addition of deviceautodetection

some switchingof views persists

Student survey '09

Mobile VLE beta

Student survey '10

• 'Dead time', mobile use also on sofa• Mobile phone contracts predominate• Usage: Touch phones (up) Smart phone (down)• Device change in 2 years, not 18 months• Tablet agnostics

• Assessment (scores) remain a key driver• More frequent visits via mobile over the period• Reading updates and forums most completed activity• Accessing different parts of Study Planner important• Switching view or mode depending on requirement

• Downloadable resources in standard formats• OU app for adding multimedia• Self-help and FAQ-based online support

Learning Systems Roadmap

Mobile

PersonalisationUser-generated content

Google Apps

ePortfolio Innovation Projects

Mobile-optimisation

• Touchphones• Smartphones/feature phones• Tablets/slates

Mobile coordination

[email protected]

www.open.ac.uk/mobisite

intranet.open.ac.uk/learning-systems