INSTITUTE OF HEALTHCARE MANAGEMENT, …QM...INSTITUTE OF HEALTHCARE MANAGEMENT, TRAINING & RESEARCH ... L K Sharma Patron President ... paid through bank draft in favour of “Academy

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INSTITUTE OF HEALTHCARE MANAGEMENT, TRAINING & RESEARCH ACADEMY OF HOSPITAL ADMINISTRATION

PROSPECTUS Post Graduate Diploma In Hospital & Healthcare Operations

& Quality Management [PGDHO & QM](Diploma Awarded by Academy of Hospital Administration)

ACADEMY OF HOSPITAL ADMINISTRATIONAHA HOUSE : C-56/43, Institutional Area, Sector 62, NOIDA. U.P.

Tel : 0120 4233761 - 63 & 2401496Email : [email protected]

[email protected]

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“PIONEER IN HOSPITAL & HEALTH MANAGEMENT EDUCATION”

[AN ISO 2001 : 2008 CERTIFIED ORGANIZATION]

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NATIONAL CONFERENCE-2009: RELEASE OF SOUVENIR

DH&HM- 1991 BATCH NABH ASSESSOR PROG. 2007- AHA MEMBERS

QM&HO PROG. - 2007

QM PROG. FOR NURSING ADMINISTRATORS - 2013QMAC PROG. - 2012

LEAN SIX SIGMA PROG. 2011

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ACADEMY OF HOSPITAL ADMINISTRATION

In 1966 Master of Hospital Administration [MHA] , Post Graduate course in Hospital Management was started at All India Institute of Medical Sciences, New Delhi [AIIMS], to meet the needs of institutionally trained health care management experts in the country. Subsequently it was realized that a national level organization/association of such trained professionals was needed for regular exchange and up gradation of knowledge and skills in hospital and health care delivery system, and also for running training courses for capacity building. It was also envisaged that the Association will also act as consulting organization for the state and central government , for various policy matters related to hospital and healthcare delivery system management in the country.

This conceptualized into the formation of the as an all “Academy of Hospital Administration [AHA]”India organization with its headquarters located in Delhi, to avail of maximum benet from the locally available infrastructure of hospitals and health care system. The Academy of Hospital Administration was nally established on The present 16th Feb. 1987 under the Society Registration Act 1860.strength of members from all over India and abroad is around 1400.

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MISSION

The AHA from its inception in 1987 enjoys the unique status of being an apex reputed association of

highly acclaimed hospital and health system administrators drawn from health care organizations in

India and abroad.

The Academy is a “not for prot” organization and is known for its relentless drive to contribute in the promotion of quality health care in the country through training of medical, nursing and paramedics personnel. Towards this aim AHA conducted numerous programmes related to hospital management.

AHA is ISO 9001:2008 Certied Organization. AHA is Registered by National Accreditation Board for

Education and Training [NABET], QCI Government of India as Consultant Organization for Quality &

Accreditation System (Registration NO: NC 01114 02)

“To develop and maintain hospital & healthcare planning & designing

parameters, quality training, consultancy and research activities in health and

hospital system through active involvement of healthcare organizers and

providers, in order to attain a leading role in continuously improving the

performance of health care systems in the country”.

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Board Of Executives: 2013-2014

Maj Gen Munindra

Srivastava,VSM**

Brig. (Dr.) K S Bhatnagar

Dr Hem Chandra

Maj Gen (Dr.) S K Biswas

AVSM, VSM Retd.

Col (Dr.) Sajal Sen

Col (Dr.) C D Gautam

Dr Rajesh Bhalla Dr. Shyama S Nagrajan

Dr. Avdesh Mehta Prof A K Agarwal Dr. Sanjay Kr Arya

Dr. Anil K Hegde M. Dr R Chandrasekhar Maj Gen (Retd.)

L K Sharma

Patron President Vice President

Executive Director

Dr. Ashish K Gupta

Director Programme Director Finance

Member Member Member

Member Member Member

Member Co-Opt. Member Co-Opt. Member

WHY THIS PROGRAMME

Health care is the largest industry in the world and second largest in India, rapidly attracting new entrants and generating competition. Indian Healthcare industry comprises of hospitals, pharmaceutical industry and allied sectors like health tourism and was projected to grow by 23% per annum to touch US$ 77 billion by the end of year 2012 and according to current estimated size it is of US$ 35 billion.

In today’s world Indian pharmaceutical industry ranks 4th in terms of volume and 13th in terms of value. The industry is estimated to be worth $ 4.5 billion which is growing at 8-9 to 14% annually. There are 250 large Units and about 8000 Small scale Units and 20,000 registered Units all over India. The output per annum is estimated to be Rs 260 million. Considering the existing hospitals and the future growth say up to 2016, we need about 35000 trained managers, at middle level [15000] and junior level [20000]. Our aim is to prepare students as good leaders with managerial skills, having an eye for achieving quality standards in all spheres of healthcare management.

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First in the country to start in PGDH&HM after approval from Ministry of Health & Family Welfare, Govt. of India [500 students trained during1990-1999] through distance learning.

Conducted PGDH&HM in collaboration with IGNOU. Trained more than 2000 students during 2000-2005 through distance learning.

AHA has most qualied and experienced faculty and is managed by reputed Hospital Administrators from AIIMS, New Delhi, Health Administrators Ex NIHFW and other reputed institutions, form all over the country, Defense Services and other prominent organizations of the country.

This programme is unique as it provides managerial knowledge and skill along with detailed knowledge of Quality Standards and its application for Accreditation of Healthcare Facilities.

We facilitate 100% placement to deserving students. Our recruiters include multi-specialty hospitals of Delhi & NCR. These hospitals also provide practical training during the course. AHA too provides placement in its own projects.

Wi-Fi campus with high-tech modern air-conditioned class room facilities.

AHA – ADVANTAGES AND BENEFITS

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SCOPE

Develop understanding of multidisciplinary and multi-dimensional nature of hospital and health services management, and develop deeper understanding of problems of management of resources of manpower, logistics and nance with a view to solving day to day problems.

Acquire adequate knowledge and skill to act as a Deputy medical Superintendent, Floor Manager, Manager Supporting and Utility Services, Quality Control Ofcer, HOD of a clinical or administrative department in hospital and health care facilities.

LESSON OBJECTIVES

After completion of PGDHO & QM Programme, You should be able to:-

a) Develop knowledge and Skill to be able to contribute signicantly, as a middle level Manager to the effective management of Health Care Functions Departments & Institutions.

b) Learn modern management techniques like Inventory Control, Operational Research, Organizational Development, Quality Control in functional activities, Management Information System etc.

c) Learn techniques of management of People, Materials, Finance, Communication, Organizing of works & resources.

d) Learn to apply soft skills in discharge of duties as an Administrator, Floor Manager, and Marketing Manager etc.

e) Learn planning and designing needs of physical facilities of hospitals.

f) learn the Quality Standards laid down by NABH, Quality Council of India & the Quality Parameters of various services and apply those for Accreditation of Health facilities.

g) Learn the principles and practices of Health Management & its interactive roles with medical care in hospitals.

h) Use the epidemiological techniques to study prevalence of diseases and its pattern in the community to plan health services.

i) Learn to utilize Biostatistics in planning, decision making, professional services review and in medico administrative research and,

j) Apply discretion to ensure legal needs in all sphere of activities involving input, process and output.

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ELIGIBILITY REQUIREMENTS

a) Medical/Dental graduates from a Medical Institute of India or other countries recognized by Medical Council of India (MCI) or Dental Council. Should have two years experience after registration with MCI/Dental Council. Graduates in indigenous medicine are also eligible to apply.

b) Candidates holding MBA degree or PG Diploma in Financial, Material or Personnel Management with ve years hospital experience.

c) Graduates in nursing, pharmacy, physiotherapy and other paramedical stream with at least ve years hospital experience.

d) Graduate in Engineering and /or Architecture associated with hospitals for ve years.

TIME SCHEDULE

a)

b)

c)

d)

e)

f)

Date of Advertisement in selected Newspapers

Issue of Prospectus with application form

Last Date of receipt of completed application form

Issue of select list of candidates

Last date for submission of Fee

Commencement of course each year

st1 Week of January

th25 Januaryth28 Februaryth28 Februaryth 5 March

March

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HOW TO APPLY

a) A candidate seeking admission in PGDH&HM programme is required to send his/her application on prescribed form given at the end of prospectus.

b) A copy of prospectus containing Application form can be obtained from the “Academy of Hospital Administration [AHA House] C-56/43, Institutional Area, Sector-62, and NOIDA on a written request on payment of Rs. 500 /- through Bank Draft payable to “Academy of Hospital Administration” at NOIDA.

c) The application form duly completed in candidates own hand writing should be sent to Director PGDH&HM- Academy of Hospital Administration [AHA House] C-56/43, Institutional Area, Sector-62, NOIDA-201301, UP.

d) Photocopy of the following certicates duly attested by a Gazetted ofcer will be attached to the application form:

i) Graduation Degree/Diploma Certicate ii) Copy of PG degree Certicate/ Graduation degree a proof of qualication. iii) Certicates of academic activities and work experience /employment.

e) Application Should be lled in CAPITAL LETTER.

CAPACITY AND DURATION

40 Students will be selected. Duration of programme is 11 months with one month hospital attachment.

FEE SCHEDULE

Rs. 50,000/- (Fifty thousand only) inclusive of Service Tax, as applicable

a) Rs. 30,000/- (Rupees Thirty Thousand Only) which includes Admission fee, Tuition Fee, Self instructional study material and Examination Fee.

b) Rs. 20,000/- (Rupees Twenty Thousand Only) for Two training cum contact programme of Ten Days duration (Lunch and Tea inclusive) to be held.

The Fee can be paid either in lump sum at the beginning of the session or in two installments as under:

1. First Installment Rs. 30,000/-, by 25th Dec. 2. Second Installment Rs. 20,000/-, by 10th June (Before 1st Contact Programme)

Candidates are advised to write their Names and Enrollment Number at the back of Bank Draft payable in NOIDA.

The fee will be paid through bank draft in favour of “Academy of Hospital Administration,” payable at NOIDA. Fee once paid will not be refunded under any circumstances. However, it may be adjusted for session in the next year, under exceptional circumstances, at the discretion of the Director DHO&QM.

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PROGRAMME DESIGN

PGDHO&HM is a multimedia package which includes print material and audio-video material. It has six courses covering introduction to management which includes General Management, Management of Human Resources, Finance, Logistics and Equipment in Hospitals; also includes Organisation and Management of Hospital Planning, Organisation and Quality Management of all types of services provided in a hospital; further it includes health system management including epidemiology and biostatistics. Each course is considered as a separate entity by itself, although inter related when conceptually comprehended as issues of the hospital system.

NAME OF THE COURSECOURSENO.

NO. OF CREDITS Theory Practical

I.

II.

III.

IV.

V.

VI.

Introduction to Management-I

Introduction to Management-II

Organisation and Functions of Hospitals

Planning, and Quality Management of Clinical, Diagnostic & Therapeutic Services.

Planning, and Quality Management of Supportive & Utility Services

National Health System and Management Project work

3

3

4

3

3

3---

2

2

2

2

2

22

19 14

Note: The programme is designed on the basis of Learning hours required by an average student.

Study hours are measured in credit system, one credit is equivalent to 30 learning hours. Usually each course represent 5 credits (3 for theory and 2 for practical’s).

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PROGRAMME PACKAGE-

COURSE- 1 : INTRODUCTION OF MANAGEMENT- 1

BLOCK- 1

BLOCK- 2

BLOCK- 3

BLOCK- 4

GENERAL MANAGEMENT.

HUMAN RESOURCE IN MANAGEMENT- 1

HUMAN RESOURCE MANAGEMENT- 2

PRACTICAL MANNUAL

COURSE- 2 : INTRODUCTION TO MANAGEMENT- 2

DYNAMICS OF MANAGEMENT

FINANCIAL MANAGEMENT

ESSENTIALS OF LOGISTICS & EQUIPMENT MANAGEMENT

PRACTICAL MANUAL

BLOCK- 1

BLOCK- 2

BLOCK- 3

BLOCK- 4

COURSE- 3 : ORGANISATION & FUNCTIONS OF HOSPITAL

OVER VIEW OF HOSPITAL SYSTEM.

CHALLENGES IN HOSPITAL MANAGEMENT

OPERATIONS MANAGEMENT OF HOSPITAL

INTRODUCTION TO QUALITY MANAGEMENT &

ACCREDITATION OF HOSPITAL

HEALTH & LAW

PRACTICAL MANUAL

BLOCK- 1

BLOCK- 2

BLOCK- 3

BLOCK- 4

BLOCK- 5

BLOCK- 6

The programme has been developed in Six courses. The package consists of print materials in the form Six Books containing course reading materials for each course, which has been divided into blocks and units. The design of theory component of each course and blocks only is given below:-

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COURSE- 5 : PLANNING AND QUALITY MANAGEMENT OF SUPPORT & UTILITY SERVICES

BLOCK- 1

BLOCK- 2

BLOCK- 3

BLOCK- 4

BLOCK- 5

SUPPORT & UTILITY SERVICES- 1

SUPPORT & UTILITY SERVICES- 2

SAFETY & RISK MANAGEMENT

PLANNING & DESIGNING OF HOSPITAL

PRACTICAL MANUAL

COURSE- 6 : NATIONAL HEALTH SYSTEM AND QUALITY MANAGEMENT

BLOCK- 1

BLOCK- 2

BLOCK- 3

BLOCK- 4

COMMUNITY HEALTH

HEALTH SYSTEM IN INDIA

NATIONAL HEALTH PROGRAMMES

PRACTICAL MANUAL

COURSE- 4 : PLANNING AND QUALITY MANAGEMENT OF CLINICAL DIAGNOSTIC AND THERAPEUTICA SERVICES

BLOCK- 1

BLOCK- 2

BLOCK- 3

BLOCK- 4

CLINICAL SERVICES- 1

CLINICAL SERVICES- 2

DIAGNOSTIC & THERAPEUTIC SERVICES

PRACTICAL MANUAL

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CONDUCT OF PROGRAMME

Study materials for guided self study are sent to the participants as per time schedule laid down. All participants are required to develop study hours as specied in the guidelines to be issued on admission to the course. A set of questions [Assignments] are sent along with the background materials. The candidates are required to submit answers to assignments pertaining to each part of respective paper for concurrent evaluation.

Training cum contact programme for Ten Days [10 days] duration would be held twice during the session, June/July in rst year and Jan/Feb in next year of the session. This programme consists of formal lectures, case study, eld visits, group discussion and group presentations. Attendance of these programme are mandatory to qualify for the nal examination.

Modern Teaching

Health Care

Case StudyModern

Classroom

Outstanding Faculty

Internship

World Class

LibraryPlacement

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AWARD OF DIPLOMA

On successful completion of the programme POST GRADUATE DIPLOMA IN HOSPITAL & HELALTHCARE OPERATIONS & QUALITY MANAGEMENT [PGDHO & QM] shall be awarded to a student, after submission of certicate of hospital attachment.

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AHA CHAPTERS

Srinagar

Pune

Lucknow

Jammu

Bangalore

Rajesthan Kolkata

Mangalore Manipal

Gujarat

Sher – E – Kashmir Institute of Medical Sciences, Srinagar (J & K).

C/o. Department of Hospital Administration, AFMC Pune

C/o. Secretariate, Post Bag No. 8/62, P.O. Dilkusha, Lucknow.

VASUDEVKUTUMBHKUM, H.No 198, Sector-1, Channi Himmat Housing Colony, Jammu (J & K)

MS Ramiah Medical College & Hospital, Bangalore, Karnataka

IIHM, Sanganer Airport Road, Jaipur, Rajesthan.

Medica Synergie Pvt Ltd., C-163, Survey Park, Kolkata- 700 075

Yenepoya Medical College Mangalore 575018,

Hemchandra acharya North Gujarat University University Road, Patan [Gujarat]

Srinagar

Pune

Lucknow

Jammu

Bangalore

Rajesthan

Kolkata

Mangalore Manipal

Gujarat

Enrolment No…………………......……….…….. (For Office Use)

Form No: _______________

ACADEMY OF HOSPITAL ADMINISTRATION[Institute of Healthcare Management, Training and Research]

C-56/43, Institutional Area Sector – 62, NOIDA-201301Tel: 0120-4233761/62/63 Telefax: 0120-2401496

APPLICATION FORM FOR ADMISSION

POST GRADUATE DIPLOMA IN HOSPITAL & HEALTHCARE OPERATIIONS & QUALITY MANAGEMENT [PGDHO & QM]

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Affix your coloured latest Passport sizePhotograph self a�ested.

1. Name Dr./Mr./Mrs/Miss

MIDDLE FIRST SURNAME

2. Father’s/Husband Name…………………………………………………………...…………………………………………………………………....

3. Address for Communica�on……………………………………………………………………………………………….......……..…………......

…………………………………………………………....………………………………………………………………………………………………………....

District…………………………………………..……………...…………………………………………………………………………………………….....

State…………………….............................................……………..Pin……………………........………………………………………....….

4. Tel. No. (O) ………………………….…….(Res.)…………………………………………….(Mob.)…………………………….………………....…

5. Email ID [1]…………………………………………………………………………[2]…………………………………………..….…………………....…

6. Permanent Address……………………………………………………………………………………………………………….....……………….....…

………………………………………………………………………………………………………………………………………………............…………….

State…………………………..………Pin…………….……………………………………………………….....………………......……………………..

7. Date of Birth

8. Male

9. Others [Please specify] : Urban

10. Marital Status: Married

11. Educa�onal Qualifica�ons :

i) ………………………………………………………………………………………………………………………………………………………….……….….

ii) ………………………………………………………………………………………………………………………………………………………………….….

iii) ……………………………………………………………………………………………………………………………………………………….……….…..

12. Date of comple�on of Internship ..........................................................................................................................

13. Medical Council/State/Other Council Registra�on Number…………………………………………………………………….........…

(Indicate if not applicable)

Date Month Year

Rural Tribal

Unmarried

Degree(s)/Diploma(s) held , Date of Completion & University

Female

USE CAPITAL LETTER

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14. Work Experience in chronological order star�ng from present [indicate if self employed]

Name of OrganisationEmployed in

Designation Nature of your work

No. of Years of work experience

....................................................................................................................................................................................

....................................................................................................................................................................................

....................................................................................................................................................................................

....................................................................................................................................................................................

....................................................................................................................................................................................

15. Payment Mode:

DD/Cheque No. Date Issued Branch Amount

....................................................................................................................................................................................

....................................................................................................................................................................................

16. Have you registered for any other AHA programme in past?

Enrolment No…………………………..........…

Programme………………………………………… Year of Comple�on…………………………………..

17. Your expecta�ons from the programme applied for

(Please write four-five lines indica�ng, as a learner, why you are enrolling for this programme and what do

you expect out of it).

1.

2.

3.

4.

5.

18. Enclosure

a) Cer�ficates

...........................................................................................

...........................................................................................

...........................................................................................

...........................................................................................

b) Passport size Photograph [Two] : Self a�ested.

Declaration of Applicant

I hereby declare that I have read and understood the condi�ons of eligibility for the programme for which I seek

admission. I fulfil the minimum eligibility criteria and I have provided necessary informa�on in this regard. In

the event of any informa�on being found incorrect or misleading, my candidature shall be liable to cancella�on

by AHA any �me and I shall not be en�tled to refund of any fee paid by me to the AHA.

Date: Signature of the Candidate_________________________________________________________________________________________

Experience Certi�icate

This is to cer�fy that Dr./Mr./Mrs/Ms………………………………………………………..........………….. is employed with this

Hospital/Ins�tu�on/Organiza�on as……………………………………since……………………………………………........................…...

Place:…………………………………

Date:………………………………….

Signature………………………............………….…..Name:……………………………………...........………(In Block Le�ers)Designa�on:………………………………….........….Name of Hospital/Ins�tu�on/Organiza�on............................................................................................................................................................................................................

(Self employed professional may cer�fy on their own behalf,

but they should a�ach copies of their Registra�on Cer�ficates)