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ISSN 1703-9851
Institute QuarterlyIQ
Silvy Wright, BA(Hons), CAChair of the Board of Governors
New Graduates, New TalentHello everyone:
I’m thrilled to share with you that theInstitute’s Executive
Committee has justelected the first group of graduates of thenew
FCIP Program. Targeted as aspiring CIPgraduates, these early
pioneers began theirFellowship journey three years ago, whenthe new
program was launched inSeptember 2010.
Since then, they’ve completed the newprogram’s curriculum, which
examinesimportant business topics and adapts themto the P&C
business. Specifically, theprogram is made up of five courses
tailoredto the industry—Strategy, Leadership,Finance, Enterprise
Risk Management, and
Emerging Issues—as well as a workplaceproject paper that
students develop inpartnership with their employers.
Our group of 2014 FCIP graduates is madeup of underwriters,
adjusters, supervisors,and managers, underscoring how theprogram’s
broad application is right for anyambitious industry professional
looking tomake a move up the career ladder intomore senior roles.
All of them speak highlyof the knowledge gained from the
program,knowledge that they say is directlyapplicable to their
job.
If you’re a CIP graduate looking for yournext career move, then
before you head offon your summer vacation, I’d encourageyou to
follow in our graduates’ footstepsand register for the Fellowship
Program byvisiting us at www.insuranceinstitute.ca. Byregistering
this month, you’ll be reservingyour spot in this fall’s semester.
Once you’veregistered, you can select your first courseduring July
or the first weeks of August.
Focus on New Talent
As you’ve heard me say before, attracting theright talent is an
imperative for our industry;the Institute’s demographic studies
tell us thata number of boomer-aged workers will beretiring in the
coming years, leavingemployment gaps we want to be ready to
fill.
In addition, the insurance business isbecoming more complex,
stronger financialperformance is expected, severe weatherevents are
becoming more frequent, andinvesting in technology is
increasinglyimportant to our ability to meet ourcustomers’ growing
expectations.
Vol. 2, No. 29 For the Members of the Insurance Institute -
Canada Summer 2014
8
continued on page 2
Career Connections Job Site Here Comes Summer …After the
Exams!
The national examinations for the CIP and General Insurance
Essentials Programs takeplace July 2–8, 2014.
Morning AfternoonDay Course Number Course Number
Wed. Jul. 02 12, 36, 132 38, 111, 120Thurs. Jul. 03 37, 110
39Fri. Jul. 04 14, 66, 112 32, 122Mon. Jul. 07 11 16, 72, 81,
131Tue. Jul. 08 121, 130 13, 82
Morning sessions start at 9:30 a.m., local time; afternoon
sessions, at 1:30 p.m. Threehours are allowed for each CIP subject
and two hours for GIE subjects. Good luck!
Regional Meetings: The Institute “Web Servers”
As an association run by its members, the Institute can be
thought of like an “Internet”in which information constantly flows
between local and provincial institutes and thenational Institute;
between members and their elected representatives. One
vital“server” in this network for communication between institutes
is the regional meeting.Every year, at regional meetings across the
country, the directors of local institutesmeet with each other and
with The Insurance Institute of Canada to discuss issues oflocal,
regional, and national concern. These meetings are candid forums
where yourneeds as students and members are discussed,
opportunities for cooperationbetween institutes are explored, and
issues of national interest are examined.
This year, the Western regional meeting was held in Regina May 1
and chaired byGlenda Ouellette, BA, MBA, FCIP, Regional Vice Chair.
The Quebec regional meetingwas held in Montreal March 21 and
chaired by François Côté, FPAA, CRM, RegionalVice Chair. The
Atlantic regional meeting was held in Halifax May 8 and chaired
byDarrel Coates, CIP, CRM, Regional Vice Chair.
WHAT’S INSIDE…
Institute Quarterly is published byThe Insurance Institute of
Canada18 King Street East, 6th FloorToronto, Ontario M5C 1C4(t)
416-362-8586 (f ) 416-362-4239Editor: Walter A. Braddock, BComm
(Hons), FCIP
Onwards and Upwards
Detweiler, Stephanie, CIP, has joinedthe Courtenay, British
Columbia office ofCoast Claims Insurance Services.
Hobbs, Cheryl, CIP, CAIB, has beenappointed Assistant Vice
President,Business Development, of CreechurchInternational
Underwriters Ltd.
Kipouros, Matina, M.Admin., CIP, has beenappointed Vice
President, Underwriting andMarketing, of the Saskatchewan
MutualInsurance Company.
Primdahl, Peter, CIP, has been appointedVice President,
Specialty Operations, ofSovereign General Insurance.
IIC Annual Report Now Available
The Annual Report of The Insurance Institute of Canada
for2012–2013 has been printed. Copies are now available tomembers
on request.
If you would like to receive your printed copy of the latest
AnnualReport, please send an e-mail to the Institute
[email protected] or a fax to (416) 362-1126.
The Career Connections Job Site is theInstitute’s service for
connecting careerseekers with career opportunities.
• Employers can take advantage of ourcontinued presence at local
careerfairs by posting entry-level,intermediate, and senior
positions.
• For candidates, new postings areadded daily.
To reach the Career Connections JobSite, go to
www.career-connections.info.Click on your language of choice.
Then,on the home page, click on “Job Site.”
Want to know more?
(T)416-362-85861-866-362-8585 (toll-free)
(E) [email protected](F) 416-362-2692
The FCIP Program: Expand Your Horizons 2
New Institute Program Supports Industry Recruitment 3
Helps You Stay in the Know!Membership Renewal 3
The Clock is Ticking! 3
Career Connections: The Gateway to Insurance Careers for 10
Years 4
CIP Society Update 5
The CIP Society Symposium: Making History, Looking to the Future
5
Scholarships: Lending a Hand to the Industry’s Future 6
The Ambassador Program: We Need You! 6
The Institutes Get Social 7
Here Comes Summer...After the Exams! 8
Regional Meetings: The Institute “Web Servers” 8
IIC Annual Report Now Available 8
Career Connections Job Site 8
Onwards and Upwards 8
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New Graduates, New Talent
Combined, all these factors make the needto attract bright,
well-educated, enthusiasticyoung adults all the more important.
That’s why the Institute’s involvement ininsurance career
development beginswell before people come into theindustry. Through
our Career Connectionsdivision, we’re engaging with youngadults in
high schools, colleges, anduniversities and encouraging them
toseriously consider a career in ourdynamic, fast-changing
industry, anindustry that plays a vital role in society.
Business diplomas with an insurancespecialty are readily
available at collegesacross Canada, from British Columbia tothe
Atlantic coast. You can check theseout at
www.insuranceinstitute.ca.Students who opt to take this path
willgraduate not only with their collegediplomas but also with up
to nine of ten
required CIP courses. The Institute alsohas partnerships with
the University ofCalgary, Mount Royal University, andWilfrid
Laurier University, so students areable to earn CIP credits while
theycomplete their university degrees.
The Institute’s Career Connections teampromotes these different
programs toyoung adults while providing informationto improve their
understanding ofinsurance and introducing them to themany careers
available in our industry.
Our 376 career ambassadors help usreach almost 200,000 secondary
andpost-secondary students face-to-faceeach year. Along with our
web-based andsocial media channels, we reach morethan 4 million
young people. Combined,these full-time college programs and
ourCareer Connections work produce animportant pipeline of
qualified new hiresfor our industry.
Together, we can do even more. If a memberof your family is
heading into their finalyear of secondary studies this fall
andturning their attention to post-secondaryplanning, I’d like to
ask you to share yourexperience in the industry, let them knowabout
the wealth of opportunitiesavailable to them, and encourage them
toconsider a career in insurance.
I’d like to end by wishing every success tothose of you who will
be preparing forthe upcoming July exams as you receivethis
newsletter and a safe and happysummer to everyone.
Sincerely,
Silvy Wright, BA(Hons), CAChair of the Board of Governors
You are a dedicated insuranceprofessional. You have polished
technicalskills, refined through years of experiencein Canada’s
property and casualtyindustry. You have valuable ideas thatyou feel
will benefit your organizationand the industry as a whole.
How do you expand your horizons?
“The FCIP Program is geared towardspeople who want to take the
next stepin their development, especially thosewho want to become
leaders,” said JoeyDeschambault, one of 13 FCIP candidateswho
recently finished their course work inthe online program. “The FCIP
Programreally gears the courses around decisionsthat leaders make
in the workplace.”
The Fellow Chartered Insurance Professional(FCIP) Program was
developed by theInsurance Institute in collaboration withsenior
industry executives and respectedacademics from several of
Canada’srespected business schools.
Redesigned in 2010, the online programcovers several core
aspects of thebusiness: strategy, leadership, financial
management, enterprise riskmanagement, and emerging issues.
Inthe final “capstone” course, candidatesapply the knowledge and
skills that theyhave gained throughout the program tocreate
practical solutions to real-worldissues facing insurance
companies.
“It’s definitely worth it if you want tolearn more about the
insurance industry,”Calgary FCIP candidate Vinh Ho said ofthe
program. “I have a more of an in-depthindustry view, with more of a
businesseducation as well.”
Thirteen FCIP candidates, 12 from acrossCanada and one from the
Bahamas,recently finished the program coursework. In the second
course, F520: Leadingin the Insurance World, candidates learnhow to
make the most of their leadershipqualities regardless of their role
orfunction within a p&c organization.
Several FCIP candidates who finishedtheir coursework said they
came out ofthe leadership course transformed.
“A quote was used in the leadershipcourse that said ‘You don’t
have to be ina leadership position to be a leader,’” said
FCIP candidate Julie Chipp-Smith of Ajax,Ontario. “That just hit
me hard. I appliedthat to myself: I don’t have to be in amanagement
position to lead or to beperceived by my colleagues as a
leader.”
Bahamas FCIP candidate Cindy Carroll similarlycame out of the
course with a changedperspective. “It changed my view
aboutleadership, in that management andleadership are two totally
differentthings,” she said. “You can manage all daylong, but
leading is inspiring. And in thatcourse, I learned the type of
leader that I wantto be. Wherever I’m at, I want to be
aninspiration to others.”
Are you ready to join the leadershipdiscussion in the FCIP
Program?
The FCIP Self-Assessment Quiz, a briefonline quiz consisting of
eight questions,can help determine if you are ready totake the FCIP
Program at this stage ofyour career. The quiz is available
atwww.insuranceinstitute.ca/AreYouReady.
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2 7
“The FCIP program provides youwith timely, relevant
informationthat enables you to improve yourskills and uniquely
prepares you tosit at the executive table of yourcompany.”
—2014 FCIP grad Anna McCrindell
“I have met a lot of really goodpeople. I’ve had a lot of really
greatexperiences. I feel I have a muchbetter understanding of
thebusiness of insurance.”
—2014 FCIP grad Christine Korth
“I feel rewarded. I feel that thisdesignation is right for me.
It’sputting me in a better position tomove forward in the industry
as aleader.”
—2014 FCIP grad Greg Crawford
“The FCIP program is gearedtowards people who want to takethe
next step in their development,especially those who want tobecome
leaders.”
—2014 FCIP grad Joey Deschambault
The Institutes Get Social
continued from page 1 In the Spring edition of IQ, we introduced
our new social media web page and listedthe institute and chapter
Twitter handles. Have you followed your local institute orchapter
yet? If not, visit our social media web page to follow the
institutes andchapters: www.insuranceinstitute.ca/socialmedia.
Over the past eight months of monitoring and measuring
conversations online, thelocal institutes and chapters have nearly
doubled their presence on Twitter and arelooking to broaden their
reach in the coming months.
Here is a snapshot of a few of the top tweets from the past few
months and a look atthe types of conversation happening online:
From the Institute Twitterverse
@Proadjust
Driverless cars possibly licensed in Ontario as soon as 2015.
How do we insure?Products liability? @IIOGTA #cipsymposium
@Destraudo
@Proadjust @JimHarris @IIOGTA If liability is with owner, no one
in their right mindwill trust it. Auto makers would have to assume
it.
@InsuranceBureau
+1 RT @IIOOttawa: We're running a seminar w/ the Insurance
Bureau of Canada onWind & Water May 15. Don’t miss out!
http://t.co/imbH80vLyp
@MicheleTweeting
A bit late but for my #insurance peeps here's my #FF
@InsuranceInsNS - our localinstitute friends :)
@Western_FG
RT @InsuranceMedia Jeff Burke, President of @Western_FG @IIOGTA
#CIPSymposium—High River Flood 2013 — Government + Industry
Cooperationhttp://t.co/96UQHntDnx
@Murdawg20
Good luck to my fellow co-workers on their CIP exam tomorrow
@kyleecalvert@stace_tee @Krista_L_Carter #thegrind
@ICLRCanada
RT @IIOGTA To hear more, @ICLRCanada will be leading our seminar
on the impact ofclimate change on May 22 in Thornhill:
http://t.co/WhsRbiYx3V
@FIRSTInsCan
RT @InsuranceInsBC Check us out at #yvr! Our ad is up until the
end of April!#CIPsociety #insurance http://t.co/vVMwG39crY
@YIPToronto
RT @IIOConestoga Continue the momentum you’ve built so far! Just
a reminder thatregistration is now open for spring #CIP classes.
http://t.co/kU4TznRJXq
The FCIP Program: Expand Your Horizons
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6 3
Scholarships: Lending a Hand to the Industry’s Future
The Insurance Institute offers a numberof scholarship programs
for studentsenrolled at a Canadian post-secondaryinstitution. Each
scholarship offerssomething unique to the students andthe region it
represents. Take a closerlook at our growing number
ofscholarships.
John E. Lowes Insurance EducationFund: Celebrating the
20thAnniversary
For 21 years, the Insurance Institute,along with the insurance
community,has offered the John E. Lowes InsuranceEducation Fund.
Thanks are due in largepart to John E. Lowes, BA, FIIC, CIB
(Ont).This foundation is named in his honouras a tribute to his
continuing dedicationto professionalism in the property andcasualty
insurance industry.
We also thank the numerous individualsand organizations that
have generouslysupported the scholarship program overthe years.
Interested individuals andorganizations can become a college
oruniversity contributor through the newContributors’ Program.
Applicants canapply between now and Friday,September 26, 2014, 5:00
p.m. EST.
Toronto Insurance Conference (TIC)Scholarships
The Insurance Institute and the TorontoInsurance Conference
(TIC) are proud tosponsor the TIC Scholarship Program—
the first-ever university scholarship forrelatives of TIC
brokers, partners, andstaff. Share this news with your
businesspartners and staff, as their relatives anddependents are
eligible to apply, as well.
The scholarship annually offers financialassistance to relatives
or dependentspursuing full-time Canadian universityundergraduate
degrees with aconcentration in business, finance, orinsurance.
Three scholarships areavailable at a value of $5,000 each.
This is an exciting time for the TICmembership. Scholarship
applications for2014 will be accepted from now until
Friday,September 12, 2014 by 5:00 p.m. EST.
Lloyd King Scholarships: FinancialAssistance for the Atlantic
Provinces
The Lloyd King Scholarships awardfinancial assistance for up to
twoqualifying residents of Atlantic Canada
who are pursuing post-secondaryeducation. Introduced in 2009,
thescholarships continue to offer students alending hand.
Applicants must be employed in theproperty and casualty
insurance industryor a dependent of, or immediatelyrelated to, an
individual who is employedin the property and casualty
insuranceindustry and a member of the InsuranceInstitute within
Canada.
Support the industry’s future by encouragingstudents to apply
for these scholarships.The deadline for submission is
Friday,September 26, 2014, 5:00 p.m. EST.
How can you lend a hand to these greatendeavours?
By encouraging students to apply, byattending events in support
of thescholarships, and by giving generously,we make it possible
for the Institute’sscholarship programs to continue theirwork.
Without industry support, thesescholarships could not reach those
whocould benefit from them. Each of usbenefits from encouraging
students topursue higher education.
For more scholarship information,please visit
www.insuranceinstitute.ca/scholarships or contact your
localinstitute or chapter office.
New Institute Program Supports Industry Recruitment
The Insurance Institute has created anew, standalone P&C
Insurance EssentialsProgram to educate new boardmembers and
executives who have beenrecruited from outside the property
andcasualty (p&c) insurance industry.
“The Insurance Institute’s new programsupports a company’s
recruiting efforts,” saidTino Corsetti, Senior Director,
AcademicPrograms and Product Development at theInsurance Institute.
“Companies canconfidently expand their search for boardroomand
executive talent beyond the insuranceindustry, because a resource
is available tohelp orient their new recruits into the
p&cbusiness quickly.
“As Canada’s solvency regulator makesclear, seeking professional
developmentopportunities for board members andexecutives is a sign
of good corporategovernance.”
At the heart of the P&C InsuranceEssentials Program is a
workshop focusedon senior-level fundamental p&cinsurance
concepts. Workshop topicsinclude foundational insurance
concepts;the p&c industry’s regulatory framework;distribution;
underwriting and rating;claims; and capital and capacity.
The one-day program illustrates theseconcepts using practical
examples drawnfrom a business case. A comprehensivecase-study
session follows the workshop.A final, optional component of
theprogram is a panel discussion on today’schallenges and
tomorrow’s emergingtrends, featuring experts from
insurancecompanies and across the country.
P&C Insurance Essentials can be tailored tomeet the needs of
a wide variety ofcompany board structures—public, mutual,or
co-operative models—as well as anumber of different p&c
experience levels.
The program evolved from the Institute’scollaboration with The
Co-operators inthe delivery of the company’s DirectorDevelopment
Program (DDP).
The Co-operators’s board is composed ofelected directors from
co-operatives
across Canada. “A lot of them come witha fair bit of financial
acumen, but they’renot from insurance and that is thespecific issue
that we wanted to address,”said Richard Lemoing, chair of the
boardat The Co-operators.
The Co-operators built its DDP programto address a number of
competenciesrelated to governance oversight of aninsurance or
financial servicesorganization. A director is expected tocomplete
the DDP program during athree-year term.
The Co-operators delivered its Knowledgeof the Business p&c
insurance module inlate 2013, working in partnership with
theInsurance Institute.
P&C Insurance Essentials can be adaptedto the needs of any
p&c insurancecompany. It can benefit the managers orstaff of
financial services organizationsthat offer p&c insurance
products as partof their business.
P&C Insurance: Essentials for Executives isparticularly
well-suited to the perspectiveof executives who propose
andrecommend insurance-related optionsfor the company. A case
study, forexample, calls for participants to considerand discuss
insurance-related tacticaloptions that might be proposed to
theboard of directors.
For more details about P&C InsuranceEssentials, visit our
website atwww.insuranceinstitute.ca.
The Ambassador Program: We Need You!
One of the strategies for promotingcareers in insurance is to
dispel some ofthe misperceptions about the type ofpeople who work
in insurance. One ofthe ways we do that is by recruiting
andtraining industry professionals to be theface of the industry
and to talk abouttheir careers in insurance to youth andcareer
seekers. These “spokespeople”speak on behalf of the industry and
helpintroduce insurance careers to manywho don’t know about the
potential andhaven’t explored the possibilities.
As an ambassador, you will be expectedto attend a one-hour
orientation
webinar, participate in a four-hourtraining session (the next
sessions are inAugust and September), and commit togiving two or
more classroom
presentations at the high school leveland to participating in
two or moresecondary or post-secondary careerevents during the
school year, fromSeptember to June.
If you are good at giving presentationsand enthusiastic about
your career ininsurance, why not spend some time as
aspokesperson—an ambassador for yourindustry! To find out more or
to sign upas an ambassador, please check out theCareer Connections
website atwww.career-connections.info.
Helps You Stay in the Know!
Membership Renewal
As a member, you can continue to giveyour career a boost with
our coveted CIPand FCIP designation programs, as wellas
professional development opportunitiesthat give you access to the
latest industryknowledge and real-world practices. We have already
sent notifications out toyou or your employer by e-mail or post,
andour Member Services team is busyprocessing renewal payments. If
youhaven’t renewed your membership already,we encourage you to do
so before thepayment deadline of June 30 to ensure thatservice
interruptions are avoided.
Renew and pay on-line now—it’s quickand easy:1. Just go to
www.insuranceinstitute.ca/membership2014.*
2. Log in and follow the directions torenew your membership.
If you have yet to receive your membershipnotification, please
contact a MemberServices associate as soon as possible at
1-866-362-8585, Monday to Friday, from 8:00a.m. to 7:00 p.m.
EST.
* Visit www.insuranceinstitute.ca to viewyour profile, and don’t
forget to updateyour details if they have recently changed.
The Clock is Ticking!
Marine Courses
Just a reminder that you have onesemester remaining to enrol in
one ormore of the three marine insurancecourses now part of the CIP
Program:
• C53 Principles of Marine Insurance• C54 Marine Underwriting•
C55 Marine Claims
The current marine courses will remainavailable only for the
following semester:Fall 2014 (September–December)
A new marine curriculum is set to launch intime for the Winter
2015 semester. For details,look for the Summer 2013 edition of IQ
atwww.insuranceinstitute.ca > About theInstitute > Reports
and Publications >Newsletters–IQ: Institute Quarterly.
http://www.insuranceinstitute.ca/membership2014
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4 5
CIP Society Update
Leadership Circle Event
As part of the celebrations for the 15thanniversary of the CIP
Society and the fifthanniversary of the National LeadershipAwards
Program, the Society hosted aninaugural meeting of the Leadership
Circleinductees this past April. The purpose ofthe event was
twofold: to create anopportunity for networking and sense
ofcommunity among the program’shonourees and to engage them
inroundtable discussions on a number oftopics important to our
membership.
Julie Pingree, Chair of the CIP SocietyNational Council, and
Lorie Phair, formerChair of the Academic Council, facilitatedtwo
structured discussions in theafternoon: one on Trust /
ProfessionalEthics / Leadership / Mentoring and theother on Hot
Topics and Emerging Trends.
“There is nothing better than being in aroom with engaged and
passionate peopleand sharing thoughts and opinions in anopen
environment,” noted an EmergingLeader. One of the Established
Leadersadded: “The contributions and new ideas ofthe Emerging
Leaders were very impressiveand reassured me that the future of the
CIPSociety and the Institute [is] in good hands.”
The discussions were video-recorded andwill be used to inform
the developmentof Society programs and services.Shareable video and
audio assets from theday will be posted to the Insurance
Institutewebsite and via social media to support thepromotion of
the National LeadershipAwards Program, a mentoring website(under
development), and other programs.
The Leadership Circle inductees attendingthe day included eight
Established Leadersand 11 Emerging Leaders, offering
diverseperspectives from different generations andfrom across the
country.
“As someone ‘senior’ in the industry,”reflected an Established
Leader, “it wasterrific to be engaged with the generationthat will
eventually be CEOs leading ourworkforce. I came away thinking that
weare all in good hands.”
2014 National Leadership Awards
Nominations for the sixth installment of theCIP Society National
Leadership Awardsclosed effective June 1, and the
nominationpackages will be reviewed by the awardcommittee in the
upcoming weeks. Anannouncement of the 2014 honourees willbe made in
early September.
The Leadership Awards Program wasestablished in 2009 to offer a
specialopportunity to celebrate outstandingindividuals in the
p&c community for theircontributions to the industry and
theirrespective organizations and communities.
Over the last five years, the CIP Societyhas proudly inducted 28
award recipientsinto the CIP Society Leadership Circle
atconvocations and ceremonies across thecountry. Last year, Ginny
Bannerman andJames Cameron received the EstablishedLeader Award,
and Anne-MarieDeschênes, Lindsay Mackenzie, andTammie Norn received
the EmergingLeader Award.
For more information, please visit the CIPSociety section of the
Institute website atwww.insuranceinstitute.ca/cipsociety
>National Leadership Awards.
Historically, Greek symposiums dating back tolate sixth century
BCE were centres fordiscussion of traditional values, as well as
topicssuch as philosophy, politics, poetry, and theissues of the
day.
The CIP Society’s Symposium, the industry’spremier event for
insurance professionals,recently made history of its own,
havingreached its 10th anniversary this past April.This year’s
event focused on the future,addressing some of the industry
challenges
of tomorrow, including extreme weather,data management, and
reliance on powerand technology.
In traditional symposium style, this annualevent provides
attendees a rareopportunity to share ideas, explore trends,and
examine the impact of economic,environmental, and political
change.
With a total of 200 in attendance, includingregistered
attendees, speakers, FCIP
candidates and leadership award winners,media, volunteers, and
staff, this anniversaryevent was greeted with a great response.
One attendee’s testimonial sums up the dayby declaring, “it [the
Symposium] was thebest one I’ve attended, with great topicsthat are
on everyone’s top list of challenges.The high calibre of speakers
was key.”
Highlights of the day included the newlyformatted “Up Close and
Personal”sessions, which saw four industry leadersmove between
rooms to discuss hottopics in today’s industry in a moreintimate
setting.
Thanks to all our members who joined usand participated in this
very special day ofnetworking and professional development.We look
forward to bringing you anotherexciting event in 2015.
The CIP Society Symposium: Making History, Looking to the
Future
Career Connections: The Gateway to Insurance Careers for 10
Years
Since 2003, Career Connections has taken thelead in promoting
awareness about therewarding and varied careers available
ininsurance. During those 10 years, we haveworked to increase the
pool of interested,talented, and informed candidates available
tomeet the growing recruitment needs of our industry.
We have also seen the focus of CareerConnections programming
widen fromhigh school students to also includebroader outreach to
post-secondarystudents and career changers—essentially, anyone not
alreadyconnected to an insurance career!
As our 10th campaign season draws to aclose, Career Connections
will haveparticipated in over 375 events! Thatworks out to over 10
events a week (morethan two per day) over a nine-monthperiod! These
numbers suggest that theprogram’s reach was one of its
greatestever, with over 125,000 secondarystudents, 77,000
post-secondary students,and 7,000 career changers
andinternationally trained professionalshaving the opportunity to
engage CareerConnections messaging at career fairs, inthe
classroom, and at special events.
In keeping with the program’s strategicobjectives, over one
third of allprogramming is insurance-specific (paneldiscussions,
industry networking events,and insurance career fairs).
Those numbers don’t include the threemillion potential readers
of an articlefocused on “Skills for Success in YourInsurance
Career” that was published inMetro magazine as a part of Insurance
Week(April 20–27) on TalentEgg.ca (one of theprogram’s media
partners).
Nor do those numbers include over130,000 career influencers whom
CareerConnections engaged at conferencesand events and through
advertising. Thisaudience includes teachers, careeradvisors,
counsellors, and co-operativeeducation professionals.
The Career Connections website also sawcontinued growth in its
traffic—up from
over 4000 to well over 8000 unique visitsper month throughout
the course of thecampaign season. And, the program’spresence in the
social media sphere hasalso seen steady growth:
YouTube: Over 31,000 career seekershave watched the careervideos
on the CareerConnections Channel.
Facebook: Over 1600 like CareerConnections on Facebook.
Career Quiz: Over 7000 career seekers have taken the quiz so
farthis campaign season.
Twitter: Over 165 followers to date
Overall, this campaign has been a gooddemonstration of the
ever-evolvingscope and reach of the program!
And… all signs seem to be that it’s working!The success of
Career Connections’outreach and employers’ hiring is reflectedin
the Insurance Institute’s demographicresearch studies that
demonstratesignificant increase in recruitment acrossthe industry
since 2007.
Career Connections also attributessuccess to consistently rising
levels ofindustry engagement in a number of keyprogram areas:
• Over 380 industry professionals arecurrently on the Ambassador
roster;they participate in career fairs and panel
discussions and attend networkingevents on behalf of Career
Connections.
• Human resource professionals andhiring managers in Toronto,
Conestoga,Calgary, Vancouver, and Edmontonhave participated in
roundtableconversations focused on recruitmentand retention
issues.
• Over 40 industry employers took partin insurance-specific
career fairs, paneldiscussions, and networking events oncampuses
and in key industry centresacross the country!
This is all a good-news story for CareerConnections and the
industry, but thesearch for motivated people continues.Significant
retirements are still tocome—as much as 28% of the industry’swork
force could be retiring in the nextfive to ten years. Competition
for talentwithin a smaller youth pool means theindustry will need
to continue todiversify its recruitment efforts. And,retaining both
existing and matureemployees is more vital than ever.
Talent, like technology, will revolutionize theworkforce over
the next 10 years. CareerConnections is ready to bring
responsivenessand creativity to the ongoing
conversation,development of innovative new tools, andwork with the
insurance industry to meet theneeds of tomorrow’s workforce!
Career Connections Trevor Buttrum, MEd, CDPCareer Connections
Program ManagerLindsey CollinsCareer Connections Program
CoordinatorBeverly Lewis-Hunte, BA, CIPCareer Connections
Officer(E) [email protected](T) 1.866.362.8585
416.362.8586 x2252(F) 416.362.2692
18 King Street East, 6th FloorToronto ON M5C 1C4
The CIP Society1.866.362.8585416.362.8586416.362.269218 King
Street East6th FloorToronto ON M5C 1C4
-
4 5
CIP Society Update
Leadership Circle Event
As part of the celebrations for the 15thanniversary of the CIP
Society and the fifthanniversary of the National LeadershipAwards
Program, the Society hosted aninaugural meeting of the Leadership
Circleinductees this past April. The purpose ofthe event was
twofold: to create anopportunity for networking and sense
ofcommunity among the program’shonourees and to engage them
inroundtable discussions on a number oftopics important to our
membership.
Julie Pingree, Chair of the CIP SocietyNational Council, and
Lorie Phair, formerChair of the Academic Council, facilitatedtwo
structured discussions in theafternoon: one on Trust /
ProfessionalEthics / Leadership / Mentoring and theother on Hot
Topics and Emerging Trends.
“There is nothing better than being in aroom with engaged and
passionate peopleand sharing thoughts and opinions in anopen
environment,” noted an EmergingLeader. One of the Established
Leadersadded: “The contributions and new ideas ofthe Emerging
Leaders were very impressiveand reassured me that the future of the
CIPSociety and the Institute [is] in good hands.”
The discussions were video-recorded andwill be used to inform
the developmentof Society programs and services.Shareable video and
audio assets from theday will be posted to the Insurance
Institutewebsite and via social media to support thepromotion of
the National LeadershipAwards Program, a mentoring website(under
development), and other programs.
The Leadership Circle inductees attendingthe day included eight
Established Leadersand 11 Emerging Leaders, offering
diverseperspectives from different generations andfrom across the
country.
“As someone ‘senior’ in the industry,”reflected an Established
Leader, “it wasterrific to be engaged with the generationthat will
eventually be CEOs leading ourworkforce. I came away thinking that
weare all in good hands.”
2014 National Leadership Awards
Nominations for the sixth installment of theCIP Society National
Leadership Awardsclosed effective June 1, and the
nominationpackages will be reviewed by the awardcommittee in the
upcoming weeks. Anannouncement of the 2014 honourees willbe made in
early September.
The Leadership Awards Program wasestablished in 2009 to offer a
specialopportunity to celebrate outstandingindividuals in the
p&c community for theircontributions to the industry and
theirrespective organizations and communities.
Over the last five years, the CIP Societyhas proudly inducted 28
award recipientsinto the CIP Society Leadership Circle
atconvocations and ceremonies across thecountry. Last year, Ginny
Bannerman andJames Cameron received the EstablishedLeader Award,
and Anne-MarieDeschênes, Lindsay Mackenzie, andTammie Norn received
the EmergingLeader Award.
For more information, please visit the CIPSociety section of the
Institute website atwww.insuranceinstitute.ca/cipsociety
>National Leadership Awards.
Historically, Greek symposiums dating back tolate sixth century
BCE were centres fordiscussion of traditional values, as well as
topicssuch as philosophy, politics, poetry, and theissues of the
day.
The CIP Society’s Symposium, the industry’spremier event for
insurance professionals,recently made history of its own,
havingreached its 10th anniversary this past April.This year’s
event focused on the future,addressing some of the industry
challenges
of tomorrow, including extreme weather,data management, and
reliance on powerand technology.
In traditional symposium style, this annualevent provides
attendees a rareopportunity to share ideas, explore trends,and
examine the impact of economic,environmental, and political
change.
With a total of 200 in attendance, includingregistered
attendees, speakers, FCIP
candidates and leadership award winners,media, volunteers, and
staff, this anniversaryevent was greeted with a great response.
One attendee’s testimonial sums up the dayby declaring, “it [the
Symposium] was thebest one I’ve attended, with great topicsthat are
on everyone’s top list of challenges.The high calibre of speakers
was key.”
Highlights of the day included the newlyformatted “Up Close and
Personal”sessions, which saw four industry leadersmove between
rooms to discuss hottopics in today’s industry in a moreintimate
setting.
Thanks to all our members who joined usand participated in this
very special day ofnetworking and professional development.We look
forward to bringing you anotherexciting event in 2015.
The CIP Society Symposium: Making History, Looking to the
Future
Career Connections: The Gateway to Insurance Careers for 10
Years
Since 2003, Career Connections has taken thelead in promoting
awareness about therewarding and varied careers available
ininsurance. During those 10 years, we haveworked to increase the
pool of interested,talented, and informed candidates available
tomeet the growing recruitment needs of our industry.
We have also seen the focus of CareerConnections programming
widen fromhigh school students to also includebroader outreach to
post-secondarystudents and career changers—essentially, anyone not
alreadyconnected to an insurance career!
As our 10th campaign season draws to aclose, Career Connections
will haveparticipated in over 375 events! Thatworks out to over 10
events a week (morethan two per day) over a nine-monthperiod! These
numbers suggest that theprogram’s reach was one of its
greatestever, with over 125,000 secondarystudents, 77,000
post-secondary students,and 7,000 career changers
andinternationally trained professionalshaving the opportunity to
engage CareerConnections messaging at career fairs, inthe
classroom, and at special events.
In keeping with the program’s strategicobjectives, over one
third of allprogramming is insurance-specific (paneldiscussions,
industry networking events,and insurance career fairs).
Those numbers don’t include the threemillion potential readers
of an articlefocused on “Skills for Success in YourInsurance
Career” that was published inMetro magazine as a part of Insurance
Week(April 20–27) on TalentEgg.ca (one of theprogram’s media
partners).
Nor do those numbers include over130,000 career influencers whom
CareerConnections engaged at conferencesand events and through
advertising. Thisaudience includes teachers, careeradvisors,
counsellors, and co-operativeeducation professionals.
The Career Connections website also sawcontinued growth in its
traffic—up from
over 4000 to well over 8000 unique visitsper month throughout
the course of thecampaign season. And, the program’spresence in the
social media sphere hasalso seen steady growth:
YouTube: Over 31,000 career seekershave watched the careervideos
on the CareerConnections Channel.
Facebook: Over 1600 like CareerConnections on Facebook.
Career Quiz: Over 7000 career seekers have taken the quiz so
farthis campaign season.
Twitter: Over 165 followers to date
Overall, this campaign has been a gooddemonstration of the
ever-evolvingscope and reach of the program!
And… all signs seem to be that it’s working!The success of
Career Connections’outreach and employers’ hiring is reflectedin
the Insurance Institute’s demographicresearch studies that
demonstratesignificant increase in recruitment acrossthe industry
since 2007.
Career Connections also attributessuccess to consistently rising
levels ofindustry engagement in a number of keyprogram areas:
• Over 380 industry professionals arecurrently on the Ambassador
roster;they participate in career fairs and panel
discussions and attend networkingevents on behalf of Career
Connections.
• Human resource professionals andhiring managers in Toronto,
Conestoga,Calgary, Vancouver, and Edmontonhave participated in
roundtableconversations focused on recruitmentand retention
issues.
• Over 40 industry employers took partin insurance-specific
career fairs, paneldiscussions, and networking events oncampuses
and in key industry centresacross the country!
This is all a good-news story for CareerConnections and the
industry, but thesearch for motivated people continues.Significant
retirements are still tocome—as much as 28% of the industry’swork
force could be retiring in the nextfive to ten years. Competition
for talentwithin a smaller youth pool means theindustry will need
to continue todiversify its recruitment efforts. And,retaining both
existing and matureemployees is more vital than ever.
Talent, like technology, will revolutionize theworkforce over
the next 10 years. CareerConnections is ready to bring
responsivenessand creativity to the ongoing
conversation,development of innovative new tools, andwork with the
insurance industry to meet theneeds of tomorrow’s workforce!
Career Connections Trevor Buttrum, MEd, CDPCareer Connections
Program ManagerLindsey CollinsCareer Connections Program
CoordinatorBeverly Lewis-Hunte, BA, CIPCareer Connections
Officer(W) [email protected](T) 1.866.362.8585
416.362.8586 x2252(F) 416.362.2692
18 King Street East, 6th FloorToronto ON M5C 1C4
The CIP Society1.866.362.8585416.362.8586416.362.269218 King
Street East6th FloorToronto ON M5C 1C4
-
6 3
Scholarships: Lending a Hand to the Industry’s Future
The Insurance Institute offers a numberof scholarship programs
for studentsenrolled at a Canadian post-secondaryinstitution. Each
scholarship offerssomething unique to the students andthe region it
represents. Take a closerlook at our growing number
ofscholarships.
John E. Lowes Insurance EducationFund: Celebrating the
20thAnniversary
For 21 years, the Insurance Institute,along with the insurance
community,has offered the John E. Lowes InsuranceEducation Fund.
Thanks are due in largepart to John E. Lowes, BA, FIIC, CIB
(Ont).This foundation is named in his honouras a tribute to his
continuing dedicationto professionalism in the property andcasualty
insurance industry.
We also thank the numerous individualsand organizations that
have generouslysupported the scholarship program overthe years.
Interested individuals andorganizations can become a college
oruniversity contributor through the newContributors’ Program.
Applicants canapply between now and Friday,September 26, 2014, 5:00
p.m. EST.
Toronto Insurance Conference (TIC)Scholarships
The Insurance Institute and the TorontoInsurance Conference
(TIC) are proud tosponsor the TIC Scholarship Program—
the first-ever university scholarship forrelatives of TIC
brokers, partners, andstaff. Share this news with your
businesspartners and staff, as their relatives anddependents are
eligible to apply, as well.
The scholarship annually offers financialassistance to relatives
or dependentspursuing full-time Canadian universityundergraduate
degrees with aconcentration in business, finance, orinsurance.
Three scholarships areavailable at a value of $5,000 each.
This is an exciting time for the TICmembership. Scholarship
applications for2014 will be accepted from now until
Friday,September 12, 2014 by 5:00 p.m. EST.
Lloyd King Scholarships: FinancialAssistance for the Atlantic
Provinces
The Lloyd King Scholarships awardfinancial assistance for up to
twoqualifying residents of Atlantic Canada
who are pursuing post-secondaryeducation. Introduced in 2009,
thescholarships continue to offer students alending hand.
Applicants must be employed in theproperty and casualty
insurance industryor a dependent of, or immediatelyrelated to, an
individual who is employedin the property and casualty
insuranceindustry and a member of the InsuranceInstitute within
Canada.
Support the industry’s future by encouragingstudents to apply
for these scholarships.The deadline for submission is
Friday,September 26, 2014, 5:00 p.m. EST.
How can you lend a hand to these greatendeavours?
By encouraging students to apply, byattending events in support
of thescholarships, and by giving generously,we make it possible
for the Institute’sscholarship programs to continue theirwork.
Without industry support, thesescholarships could not reach those
whocould benefit from them. Each of usbenefits from encouraging
students topursue higher education.
For more scholarship information,please visit
www.insuranceinstitute.ca/scholarships or contact your
localinstitute or chapter office.
New Institute Program Supports Industry Recruitment
The Insurance Institute has created anew, standalone P&C
Insurance EssentialsProgram to educate new boardmembers and
executives who have beenrecruited from outside the property
andcasualty (p&c) insurance industry.
“The Insurance Institute’s new programsupports a company’s
recruiting efforts,” saidTino Corsetti, Senior Director,
AcademicPrograms and Product Development at theInsurance Institute.
“Companies canconfidently expand their search for boardroomand
executive talent beyond the insuranceindustry, because a resource
is available tohelp orient their new recruits into the
p&cbusiness quickly.
“As Canada’s solvency regulator makesclear, seeking professional
developmentopportunities for board members andexecutives is a sign
of good corporategovernance.”
At the heart of the P&C InsuranceEssentials Program is a
workshop focusedon senior-level fundamental p&cinsurance
concepts. Workshop topicsinclude foundational insurance
concepts;the p&c industry’s regulatory framework;distribution;
underwriting and rating;claims; and capital and capacity.
The one-day program illustrates theseconcepts using practical
examples drawnfrom a business case. A comprehensivecase-study
session follows the workshop.A final, optional component of
theprogram is a panel discussion on today’schallenges and
tomorrow’s emergingtrends, featuring experts from
insurancecompanies and across the country.
P&C Insurance Essentials can be tailored tomeet the needs of
a wide variety ofcompany board structures—public, mutual,or
co-operative models—as well as anumber of different p&c
experience levels.
The program evolved from the Institute’scollaboration with The
Co-operators inthe delivery of the company’s DirectorDevelopment
Program (DDP).
The Co-operators’s board is composed ofelected directors from
co-operatives
across Canada. “A lot of them come witha fair bit of financial
acumen, but they’renot from insurance and that is thespecific issue
that we wanted to address,”said Richard Lemoing, chair of the
boardat The Co-operators.
The Co-operators built its DDP programto address a number of
competenciesrelated to governance oversight of aninsurance or
financial servicesorganization. A director is expected tocomplete
the DDP program during athree-year term.
The Co-operators delivered its Knowledgeof the Business p&c
insurance module inlate 2013, working in partnership with
theInsurance Institute.
P&C Insurance Essentials can be adaptedto the needs of any
p&c insurancecompany. It can benefit the managers orstaff of
financial services organizationsthat offer p&c insurance
products as partof their business.
P&C Insurance: Essentials for Executives isparticularly
well-suited to the perspectiveof executives who propose
andrecommend insurance-related optionsfor the company. A case
study, forexample, calls for participants to considerand discuss
insurance-related tacticaloptions that might be proposed to
theboard of directors.
For more details about P&C InsuranceEssentials, visit our
website atwww.insuranceinstitute.ca.
The Ambassador Program: We Need You!
One of the strategies for promotingcareers in insurance is to
dispel some ofthe misperceptions about the type ofpeople who work
in insurance. One ofthe ways we do that is by recruiting
andtraining industry professionals to be theface of the industry
and to talk abouttheir careers in insurance to youth andcareer
seekers. These “spokespeople”speak on behalf of the industry and
helpintroduce insurance careers to manywho don’t know about the
potential andhaven’t explored the possibilities.
As an ambassador, you will be expectedto attend a one-hour
orientation
webinar, participate in a four-hourtraining session (the next
sessions are inAugust and September), and commit togiving two or
more classroom
presentations at the high school leveland to participating in
two or moresecondary or post-secondary careerevents during the
school year, fromSeptember to June.
If you are good at giving presentationsand enthusiastic about
your career ininsurance, why not spend some time as
aspokesperson—an ambassador for yourindustry! To find out more or
to sign upas an ambassador, please check out theCareer Connections
website atwww.career-connections.info.
Helps You Stay in the Know!
Membership Renewal
As a member, you can continue to giveyour career a boost with
our coveted CIPand FCIP designation programs, as wellas
professional development opportunitiesthat give you access to the
latest industryknowledge and real-world practices. We have already
sent notifications out toyou or your employer by e-mail or post,
andour Member Services team is busyprocessing renewal payments. If
youhaven’t renewed your membership already,we encourage you to do
so before thepayment deadline of June 30 to ensure thatservice
interruptions are avoided.
Renew and pay on-line now—it’s quickand easy:1. Just go to
www.insuranceinstitute.ca/membership2014.*
2. Log in and follow the directions torenew your membership.
If you have yet to receive your membershipnotification, please
contact a MemberServices associate as soon as possible at
1-866-362-8585, Monday to Friday, from 8:00a.m. to 7:00 p.m.
EST.
* Visit www.insuranceinstitute.ca to viewyour profile, and don’t
forget to updateyour details if they have recently changed.
The Clock is Ticking!
Marine Courses
Just a reminder that you have onesemester remaining to enrol in
one ormore of the three marine insurancecourses now part of the CIP
Program:
• C53 Principles of Marine Insurance• C54 Marine Underwriting•
C55 Marine Claims
The current marine courses will remainavailable only for the
following semester:Fall 2014 (September–December)
A new marine curriculum is set to launch intime for the Winter
2015 semester. For details,look for the Summer 2013 edition of IQ
atwww.insuranceinstitute.ca > About theInstitute > Reports
and Publications >Newsletters–IQ: Institute Quarterly.
http://www.insuranceinstitute.ca/scholarshipshttp://www.insuranceinstitute.ca/scholarships
-
New Graduates, New Talent
Combined, all these factors make the needto attract bright,
well-educated, enthusiasticyoung adults all the more important.
That’s why the Institute’s involvement ininsurance career
development beginswell before people come into theindustry. Through
our Career Connectionsdivision, we’re engaging with youngadults in
high schools, colleges, anduniversities and encouraging them
toseriously consider a career in ourdynamic, fast-changing
industry, anindustry that plays a vital role in society.
Business diplomas with an insurancespecialty are readily
available at collegesacross Canada, from British Columbia tothe
Atlantic coast. You can check theseout at
www.insuranceinstitute.ca.Students who opt to take this path
willgraduate not only with their collegediplomas but also with up
to nine of ten
required CIP courses. The Institute alsohas partnerships with
the University ofCalgary, Mount Royal University, andWilfrid
Laurier University, so students areable to earn CIP credits while
theycomplete their university degrees.
The Institute’s Career Connections teampromotes these different
programs toyoung adults while providing informationto improve their
understanding ofinsurance and introducing them to themany careers
available in our industry.
Our 376 career ambassadors help usreach almost 200,000 secondary
andpost-secondary students face-to-faceeach year. Along with our
web-based andsocial media channels, we reach morethan 4 million
young people. Combined,these full-time college programs and
ourCareer Connections work produce animportant pipeline of
qualified new hiresfor our industry.
Together, we can do even more. If a memberof your family is
heading into their finalyear of secondary studies this fall
andturning their attention to post-secondaryplanning, I’d like to
ask you to share yourexperience in the industry, let them knowabout
the wealth of opportunitiesavailable to them, and encourage them
toconsider a career in insurance.
I’d like to end by wishing every success tothose of you who will
be preparing forthe upcoming July exams as you receivethis
newsletter and a safe and happysummer to everyone.
Sincerely,
Silvy Wright, CAChair of the Board of Governors
You are a dedicated insuranceprofessional. You have polished
technicalskills, refined through years of experiencein Canada’s
property and casualtyindustry. You have valuable ideas thatyou feel
will benefit your organizationand the industry as a whole.
How do you expand your horizons?
“The FCIP Program is geared towardspeople who want to take the
next stepin their development, especially thosewho want to become
leaders,” said JoeyDeschambault, one of 13 FCIP candidateswho
recently finished their course work inthe online program. “The FCIP
Programreally gears the courses around decisionsthat leaders make
in the workplace.”
The Fellow Chartered Insurance Professional(FCIP) Program was
developed by theInsurance Institute in collaboration withsenior
industry executives and respectedacademics from several of
Canada’srespected business schools.
Redesigned in 2010, the online programcovers several core
aspects of thebusiness: strategy, leadership, financial
management, enterprise riskmanagement, and emerging issues.
Inthe final “capstone” course, candidatesapply the knowledge and
skills that theyhave gained throughout the program tocreate
practical solutions to real-worldissues facing insurance
companies.
“It’s definitely worth it if you want tolearn more about the
insurance industry,”Calgary FCIP candidate Vinh Ho said ofthe
program. “I have a more of an in-depthindustry view, with more of a
businesseducation as well.”
Thirteen FCIP candidates, 12 from acrossCanada and one from the
Bahamas,recently finished the program coursework. In the second
course, F520: Leadingin the Insurance World, candidates learnhow to
make the most of their leadershipqualities regardless of their role
orfunction within a p&c organization.
Several FCIP candidates who finishedtheir coursework said they
came out ofthe leadership course transformed.
“A quote was used in the leadershipcourse that said ‘You don’t
have to be ina leadership position to be a leader,’” said
FCIP candidate Julie Chipp-Smith of Ajax,Ontario. “That just hit
me hard. I appliedthat to myself: I don’t have to be in amanagement
position to lead or to beperceived by my colleagues as a
leader.”
Bahamas FCIP candidate Cindy Carroll similarlycame out of the
course with a changedperspective. “It changed my view
aboutleadership, in that management andleadership are two totally
differentthings,” she said. “You can manage all daylong, but
leading is inspiring. And in thatcourse, I learned the type of
leader that I wantto be. Wherever I’m at, I want to be
aninspiration to others.”
Are you ready to join the leadershipdiscussion in the FCIP
Program?
The FCIP Self-Assessment Quiz, a briefonline quiz consisting of
eight questions,can help determine if you are ready totake the FCIP
Program at this stage ofyour career. The quiz is available
atwww.insuranceinstitute.ca/AreYouReady.
.
2 7
“The FCIP program provides youwith timely, relevant
informationthat enables you to improve yourskills and uniquely
prepares you tosit at the executive table of yourcompany.”
—2014 FCIP grad Anna McCrindell
“I have met a lot of really goodpeople. I’ve had a lot of really
greatexperiences. I feel I have a muchbetter understanding of
thebusiness of insurance.”
—2014 FCIP grad Christine Korth
“I feel rewarded. I feel that thisdesignation is right for me.
It’sputting me in a better position tomove forward in the industry
as aleader.”
—2014 FCIP grad Greg Crawford
“The FCIP program is gearedtowards people who want to takethe
next step in their development,especially those who want tobecome
leaders.”
—2014 FCIP grad Joey Deschambault
The Institutes Get Social
continued from page 1 In the Spring edition of IQ, we introduced
our new social media web page and listedthe institute and chapter
Twitter handles. Have you followed your local institute orchapter
yet? If not, visit our social media web page to follow the
institutes andchapters: www.insuranceinstitute.ca/socialmedia.
Over the past eight months of monitoring and measuring
conversations online, thelocal institutes and chapters have nearly
doubled their presence on Twitter and arelooking to broaden their
reach in the coming months.
Here is a snapshot of a few of the top tweets from the past few
months and a look atthe types of conversation happening online:
From the Institute Twitterverse
@Proadjust
Driverless cars possibly licensed in Ontario as soon as 2015.
How do we insure?Products liability? @IIOGTA #cipsymposium
@Destraudo
@Proadjust @JimHarris @IIOGTA If liability is with owner, no one
in their right mindwill trust it. Auto makers would have to assume
it.
@InsuranceBureau
+1 RT @IIOOttawa: We're running a seminar w/ the Insurance
Bureau of Canada onWind & Water May 15. Don’t miss out!
http://t.co/imbH80vLyp
@MicheleTweeting
A bit late but for my #insurance peeps here's my #FF
@InsuranceInsNS - our localinstitute friends :)
@Western_FG
RT @InsuranceMedia Jeff Burke, President of @Western_FG @IIOGTA
#CIPSymposium—High River Flood 2013 — Government + Industry
Cooperationhttp://t.co/96UQHntDnx
@Murdawg20
Good luck to my fellow co-workers on their CIP exam tomorrow
@kyleecalvert@stace_tee @Krista_L_Carter #thegrind
@ICLRCanada
RT @IIOGTA To hear more, @ICLRCanada will be leading our seminar
on the impact ofclimate change on May 22 in Thornhill:
http://t.co/WhsRbiYx3V
@FIRSTInsCan
RT @InsuranceInsBC Check us out at #yvr! Our ad is up until the
end of April!#CIPsociety #insurance http://t.co/vVMwG39crY
@YIPToronto
RT @IIOConestoga Continue the momentum you’ve built so far! Just
a reminder thatregistration is now open for spring #CIP classes.
http://t.co/kU4TznRJXq
The FCIP Program: Expand Your Horizons
-
ISSN 1703-9851
Institute QuarterlyIQ
Silvy Wright, BA(Hons), CAChair of the Board of Governors
New Graduates, New TalentHello everyone:
I’m thrilled to share with you that theInstitute’s Executive
Committee has justelected the first group of graduates of thenew
FCIP Program. Targeted as aspiring CIPgraduates, these early
pioneers began theirFellowship journey three years ago, whenthe new
program was launched inSeptember 2010.
Since then, they’ve completed the newprogram’s curriculum, which
examinesimportant business topics and adapts themto the P&C
business. Specifically, theprogram is made up of five courses
tailoredto the industry—Strategy, Leadership,Finance, Enterprise
Risk Management, and
Emerging Issues—as well as a workplaceproject paper that
students develop inpartnership with their employers.
Our group of 2014 FCIP graduates is madeup of underwriters,
adjusters, supervisors,and managers, underscoring how theprogram’s
broad application is right for anyambitious industry professional
looking tomake a move up the career ladder intomore senior roles.
All of them speak highlyof the knowledge gained from the
program,knowledge that they say is directlyapplicable to their
job.
If you’re a CIP graduate looking for yournext career move, then
before you head offon your summer vacation, I’d encourageyou to
follow in our graduates’ footstepsand register for the Fellowship
Program byvisiting us at www.insuranceinstitute.ca. Byregistering
this month, you’ll be reservingyour spot in this fall’s semester.
Once you’veregistered, you can select your first courseduring July
or the first weeks of August.
Focus on New Talent
As you’ve heard me say before, attracting theright talent is an
imperative for our industry;the Institute’s demographic studies
tell us thata number of boomer-aged workers will beretiring in the
coming years, leavingemployment gaps we want to be ready to
fill.
In addition, the insurance business isbecoming more complex,
stronger financialperformance is expected, severe weatherevents are
becoming more frequent, andinvesting in technology is
increasinglyimportant to our ability to meet ourcustomers’ growing
expectations.
Vol. 2, No. 29 For the Members of the Insurance Institute -
Canada Summer 2014
8
continued on page 2
Career Connections Job Site Here Comes Summer …After the
Exams!
The national examinations for the CIP and General Insurance
Essentials Programs takeplace July 2–8, 2014.
Morning AfternoonDay Course Number Course Number
Wed. Jul. 02 12, 36, 132 38, 111, 120Thurs. Jul. 03 37, 110
39Fri. Jul. 04 14, 66, 112 32, 122Mon. Jul. 07 11 16, 72, 81,
131Tue. Jul. 08 121, 130 13, 82
Morning sessions start at 9:30 a.m., local time; afternoon
sessions, at 1:30 p.m. Threehours are allowed for each CIP subject
and two hours for GIE subjects. Good luck!
Regional Meetings: The Institute “Web Servers”
As an association run by its members, the Institute can be
thought of like an “Internet”in which information constantly flows
between local and provincial institutes and thenational Institute;
between members and their elected representatives. One
vital“server” in this network for communication between institutes
is the regional meeting.Every year, at regional meetings across the
country, the directors of local institutesmeet with each other and
with The Insurance Institute of Canada to discuss issues oflocal,
regional, and national concern. These meetings are candid forums
where yourneeds as students and members are discussed,
opportunities for cooperationbetween institutes are explored, and
issues of national interest are examined.
This year, the Western regional meeting was held in Regina May 1
and chaired byGlenda Ouellette, BA, MBA, FCIP, Regional Vice Chair.
The Quebec regional meetingwas held in Montreal March 21 and
chaired by François Côté, FPAA, CRM, RegionalVice Chair. The
Atlantic regional meeting was held in Halifax May 8 and chaired
byDarrel Coates, CIP, CRM, Regional Vice Chair.
WHAT’S INSIDE…
Institute Quarterly is published byThe Insurance Institute of
Canada18 King Street East, 6th FloorToronto, Ontario M5C 1C4(t)
416-362-8586 (f ) 416-362-4239Editor: Walter A. Braddock, BComm
(Hons), FCIP
Onwards and Upwards
Detweiler, Stephanie, CIP, has joinedthe Courtenay, British
Columbia office ofCoast Claims Insurance Services.
Hobbs, Cheryl, CIP, CAIB, has beenappointed Assistant Vice
President,Business Development, of CreechurchInternational
Underwriters Ltd.
Kipouros, Matina, M.Admin., CIP, has beenappointed Vice
President, Underwriting andMarketing, of the Saskatchewan
MutualInsurance Company.
Primdahl, Peter, CIP, has been appointedVice President,
Specialty Operations, ofSovereign General Insurance.
IIC Annual Report Now Available
The Annual Report of The Insurance Institute of Canada
for2012–2013 has been printed. Copies are now available tomembers
on request.
If you would like to receive your printed copy of the latest
AnnualReport, please send an e-mail to the Institute
[email protected] or a fax to (416) 362-1126.
The Career Connections Job Site is theInstitute’s service for
connecting careerseekers with career opportunities.
• Employers can take advantage of ourcontinued presence at local
careerfairs by posting entry-level,intermediate, and senior
positions.
• For candidates, new postings areadded daily.
To reach the Career Connections JobSite, go to
www.career-connections.info.Click on your language of choice.
Then,on the home page, click on “Job Site.”
Want to know more?
(T)416-362-85861-866-362-8585 (toll-free)
(E) [email protected](F) 416-362-2692
The FCIP Program: Expand Your Horizons 2
New Institute Program Supports Industry Recruitment 3
Helps You Stay in the Know!Membership Renewal 3
The Clock is Ticking! 3
Career Connections: The Gateway to Insurance Careers for 10
Years 4
CIP Society Update 5
The CIP Society Symposium: Making History, Looking to the Future
5
Scholarships: Lending a Hand to the Industry’s Future 6
The Ambassador Program: We Need You! 6
The Institutes Get Social 7
Here Comes Summer...After the Exams! 8
Regional Meetings: The Institute “Web Servers” 8
IIC Annual Report Now Available 8
Career Connections Job Site 8
Onwards and Upwards 8