Installing your Ithaca iTherm 280 This guide will help you install your Ithaca iTherm 280 printer and setup RQ4 to use it. Please read this guide carefully before attempting to install the printer software. Supported Operating Systems This driver allows users to install the Ithaca iTherm 280 printer on the following Microsoft operating systems (32 bit or 64 bit): Microsoft Windows 7 Microsoft Windows Vista Microsoft Windows XP Microsoft Windows Server 2008 Microsoft Windows Server 2003 Pre-install Checklist Before installing this printer there are several key points to understand: You must be an Administrator in Windows. Check with your company’s IT staff if you don’t have enough rights. Make sure the printer is either not connected to the computer or stays turned off until after the driver is installed. This guide is written for Ithaca iTherm 280 printers with a USB connection. For printers using other connectors (9-pin COM port, LTP port, Ethernet, etc) please contact Transact for assistance (http://www.transact-tech.com/products/ithaca_itherm280_info.html). Warning: If you plan to share your iTherm 280 printer between computers, please talk to your company’s IT staff before proceeding. iQmetrix support cannot assist customers with printer sharing. Close RQ4 before proceeding with the driver install.
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Transcript
Installing your Ithaca iTherm 280
This guide will help you install your Ithaca iTherm 280 printer and setup RQ4 to use it. Please
read this guide carefully before attempting to install the printer software.
Supported Operating Systems
This driver allows users to install the Ithaca iTherm 280 printer on the following Microsoft
operating systems (32 bit or 64 bit):
Microsoft Windows 7
Microsoft Windows Vista
Microsoft Windows XP
Microsoft Windows Server 2008
Microsoft Windows Server 2003
Pre-install Checklist
Before installing this printer there are several key points to understand:
You must be an Administrator in Windows. Check with your company’s IT staff if you
don’t have enough rights.
Make sure the printer is either not connected to the computer or stays turned off until
after the driver is installed.
This guide is written for Ithaca iTherm 280 printers with a USB connection. For printers
using other connectors (9-pin COM port, LTP port, Ethernet, etc) please contact Transact
for assistance (http://www.transact-tech.com/products/ithaca_itherm280_info.html).
Warning: If you plan to share your iTherm 280 printer between computers, please talk
to your company’s IT staff before proceeding. iQmetrix support cannot assist customers
with printer sharing.
Close RQ4 before proceeding with the driver install.
Getting the Ithaca iTherm 280 Software
Go to the iQmetrix support site (http://support.retailiq.com).
Log in by providing your company’s database name as well as your username and
password for RetailiQ/RQ4. (The database name is case-sensitive.)
Click on [Downloads] on the left side of the screen and then on [Receipt Printers].
Click on the [Download] link for the Itherm 280 Receipt Printer Driver. If asked to Open
or Save, please choose Save. (Be sure to make note of where the file is being saved)
Installing the Ithaca iTherm 280 Software
Right-click on the 280Install.zip file you saved earlier and select [Extract All].
When the Extraction Wizard is finished, open the un-zipped file and then open the
ITherm280-576 folder.
Right-click on the TactITherm-576 file and select [Install].