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Copyright © 2012-2015 NTP Software 1
NTP Software VFM™
Proxy Service
Installation Guide
July 2015
This guide provides quick instructions for the installation of
NTP Software Proxy Service, from an administrator’s perspective.
Upon completion of the steps within this document, NTP Software
Proxy Service will be installed within your enterprise
community.
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Copyright © 2012-2015 NTP Software 2
Table of Contents Executive Summary
.............................................................................................................
3
Requirements
......................................................................................................................
4
Hardware Specification
...................................................................................................
4
Software Specification
....................................................................................................
4
EMC CAVA Service Installation:
..........................................................................................
5
Verifying Dart Version, CIFS license and XML API Server:
.............................................. 5
Enabling Support for the Offline File Attribute:
............................................................. 6
Enabling Support for Offline Events:
..............................................................................
7
Enabling “check$” access on each of the EMC VNX
servers:.......................................... 8
Installation
..........................................................................................................................
9
Installing NTP Software Proxy Service
................................................................................
9
About NTP Software
.........................................................................................................
17
NTP Software Professional Services
.................................................................................
17
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Copyright © 2012-2015 NTP Software 3
Executive Summary
Thank you for your interest in NTP Software VFM™. The latest
addition to the NTP Software product portfolio, NTP Software VFM
enables employees to archive files; users can select from a
predefined set of criteria such as file size, age of last access,
or other criteria (Right-Click Data Movement™), and organizations
can also establish policies that automatically archive files once
users reach their storage limits (Event-Driven Data Movement™).
Both methods enable companies to control storage and operating
costs and to expedite backups by moving files from a primary
storage environment to lower-cost tiered storage.
NTP Software VFM, in its simplest form, moves the contents of a
file to a storage medium and leaves behind a stub to identify where
its contents are located so the file can later be restored by NTP
Software VFM. This gives customers the ability to reduce storage
requirements by providing old files only when needed.
The NTP Software Proxy Service is required to support tiering
from one or more EMC VNX servers, using the Task Service for VNX,
and leaving active stubs behind. An active stub is a file on
primary storage that was tiered and replaced with a stub having the
offline file attribute set. The offline file attribute enables the
auto-recall feature.
Note: The EMC VNX must have a dart version of 7.1.74.5 with
patch 500 or later otherwise active stubs and the auto-recall
feature will not be supported.
The NTP Software Proxy Service is not required in the following
cases:
When you do not want to tier files from any EMC VNX servers on
the network.
When none of the EMC VNX servers on the network has a dart
version of 7.1.74.5 patch 500 or later.
When active stubs will not be used for tiering files from any
EMC VNX servers on the network.
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Copyright © 2012-2015 NTP Software 4
Requirements
This section highlights the main hardware and software
requirements needed for a successful installation of NTP Software
Proxy Service.
Hardware Specification
Your hardware should be appropriate for the services running on
the machine. If the system is used only for file and print
services, NTP Software recommends the following:
1 GHz CPU
1 GB RAM
10 GB free disk space
Software Specification
Note: Only a single installation of the NTP Software Proxy
Service will be needed on your network. The single instance is
capable of supporting multiple EMC VNX servers. Each NTP Software
Proxy Service server must be running:
Microsoft Windows® Server 2008 (SPn and R2), 2012 or 2012 R2
EMC CAVA service, (latest version, for example 6.3.1).
Celerra CIFS Management Tools
Note: The EMC CAVA service, the NTP Software Proxy Service and
the NTP Software Task Service for VNX are not required to be
installed on the same Windows server. These three applications can
be installed on separate Windows servers or they all can be
installed on the same server or any combination.
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EMC CAVA Service Installation:
Install the EMC CAVA service first. After installation is
complete, do the following:
1. Run “Regedt32” and edit the registry key: Note: If you
installed the 32 bit version of CAVA then include the Wow6432Node
in the path otherwise exclude it from the path.
a. “HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\EMC\Celerra Event
Enabler\CEPP\CQM\Configuration”
b. Change the “EndPoint” to a value of “ntp” c. Restart the EMC
CAVA service. d. The EMC CEE Monitor service is not required and
can be left in a stopped
state if not desired.
Verifying Dart Version, CIFS license and XML API Server:
1. The EMC VNX servers must be version 7.1.74.500 or later to
support active stubs. To verify:
a. SSH to the control station b. Type “server_version ALL” to
view all dart versions
2. The control station must also have the CIFS license enabled.
To verify:
a. Type “nas_license -l” “CIFS online” should be displayed if
not then to enable CIFS type “nas_license
-c cifs”
3. The control station must also have the XML API Server
enabled. To start it type:
a. cd /nas/sbin b. ./start xml_api_server
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Enabling Support for the Offline File Attribute:
By default, VNX servers do not support the offline file
attribute, which is required for active stubs. To enable offline
support perform the following steps:
1. SSH to the control station 2. Edit the “param” file located
in “/nas/server/slot_2” 3. Set “param shadow offlinebitfilter=0” 4.
Save the file
Sample param file contents using: “tail -n300 param”
param config cs_external_ip=10.30.3.221
param shadow offlinebitfilter=0
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Enabling Support for Offline Events:
The EMC CAVA service must be configured to send events for files
that have been stubbed and set with the offline file attribute.
These events will be sent to the NTP Software Proxy Service.
To enable perform the following steps:
Note: server_2 must be mounted, “mount
server_2://mnt/server_2/”
1. SSH to the control station. 2. Edit the “cepp.conf” file
located in “/mnt/server_2/.etc”. 3. The Windows server where the
NTP Proxy Service is or will be installed must be
entered in the list of “servers”. 4. The
“prevents=OpenFileReadOffline|OpenFileWriteOffline” must be set so
that only
events for offline files will be sent to the NTP Software Proxy
Service. 5. The “reqtimeout” and “retrytimeout” should be set to
their maximum values of 5
seconds (5000 milliseconds). Example cepp.conf file
contents:
pool name=cqm servers=devcl2k8r2.ntpgreat.com
preevents=OpenFileReadOffline|OpenFileWriteOffline option=ignore
reqtimeout=5000 retrytimeout=5000
6. Stop and Start the cepp service
a. server_Cepp server_2 -service –stop b. server_Cepp server_2
-service –start
7. Verifying the status of cepp. a. After the NTP Software Proxy
Service has been installed, then you can
verify that the EMC CAVA service and the NTP Software Proxy
Service are communicating by typing: “server_cepp server_2 -pool
–info”
b. The state should show as “online” and the IP and server name
should also reflect the Windows host where the NTP Software Proxy
Service is installed.
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Enabling “check$” access on each of the EMC VNX servers:
CAVA events for offline files are sent to the NTP Software Proxy
Service containing the check$ form of the path of the file’s
location. When the NTP Software Task Service for VNX receives the
event it must have permissions to access the file using the check$
path otherwise the auto-recall will fail.
To allow check$ permissions perform the following steps:
1. Install or access the Celerra CIFS Management Tools MMC
snap-in. 2. For each Data Mover assign User Rights to the Windows
login account used by
the applicable NTP Software Task Service for VNX service to: a.
EMC Virus Checking b. EMC Event Notification Bypass
3. Each Windows server containing a NTP Software Task Service
for VNX service must also be included in the pool of IPs in the
cepp.conf file. This is also required for check$ access. Note: When
display cepp status using “server_cepp server_2 -pool –info” on the
control station, the state will appear as “offline” except for the
Window server having the NTP Software Proxy Service installed. The
state of “offline” will not affect the other Windows servers.
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Copyright © 2012-2015 NTP Software 9
Installation Prior to installing NTP Software Proxy Service, NTP
Software recommends verifying that the installation server meets
the requirements listed in the Requirements section of this
document.
Installing NTP Software Proxy Service A single instance of the
NTP Software Proxy Service is required. If the NTP Software Proxy
Service has already been installed on your network, then you can
skip this step.
Note: The NetBIOS name of the Windows server containing the NTP
Software Proxy Service must be entered into the NTP Software VFM
Administration – Additional Configuration – Default NTP Software
Proxy Server page.
To install NTP Software Proxy Service, perform the following
steps:
1. Log on to your Windows machine by using an account with
administrator privileges.
2. Launch the Setup.exe file.
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3. When the Welcome dialog box appears, click Next.
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4. In the License Agreement dialog box, read the end-user
license agreement. If you agree to the terms, select I accept the
terms of the license agreement and then click Next. If you do not
accept the terms, click Cancel to exit the installation.
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5. In the Choose Destination Location dialog box, click the
Browse button to specify the destination location for the software
installation. Click Next.
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6. In the Account Type dialog box, specify the account type to
use. Click Next.
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7. In the Service Account dialog box, specify the service name
and password under which the EMC Proxy Service should run, and
click Next.
NOTE: This Step will only display when “Specify and account to
use” was chosen on the previous step.
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8. In the Start Copying Files dialog box, review your settings.
Click Back to make any changes; otherwise, click Next to begin
copying the files.
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9. When all files are copied, a final screen informs you that
the installation is complete. Click Finish to complete the
process.
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Copyright © 2012-2015 NTP Software 17
About NTP Software NTP Software puts users in charge of their
file data and is the only company providing file data management
solutions that deliver all of the enterprise-class features needed
to understand, manage, monitor, and secure file data completely.
NTP Software is a global leader and has been chosen by the majority
of Fortune 1000 companies and thousands of customers in private and
public sectors for providing leadership through superior solutions,
professional services, experience, and trusted advice. NTP Software
delivers a single solution across the entire data storage
environment, from individual files and users to an entire global
enterprise across thousands of systems and sites. NTP Software
reduces the cost and complexity associated with the exponential
growth of file data and is located on the web at
www.ntpsoftware.com.
NTP Software Professional Services NTP Software’s Professional
Services offers consulting, training, and design services to help
customers with their storage management challenges. We have helped
hundreds of customers to implement cost-effective solutions for
managing their storage environments. Our services range from a
simple assessment to in-depth financial analyses.
For further assistance in creating the most cost-effective
Storage Management Infrastructure, please contact your NTP Software
Representative at 800-226-2755 or 603-622-4400.
http://www.ntpsoftware.com/
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Copyright © 2012-2015 NTP Software 18
The information contained in this document is believed to be
accurate as of the date of publication. Because NTP Software must
constantly respond to changing market conditions, what is here
should not be interpreted as a commitment on the part of NTP
Software, and NTP Software cannot guarantee the accuracy of any
information presented after the date of publication.
This installation guide is for informational purposes only. NTP
SOFTWARE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS
DOCUMENT.
NTP Software and other marks are either registered trademarks or
trademarks of NTP Software in the United States and/or other
countries. Other product and company names mentioned herein may be
the trademarks of their respective owners.
NTP Software products and technologies described in this
document may be protected by United States and/or international
patents.
NTP Software
20A NW Boulevard #136
Nashua, NH 03063
Toll Free: 800-226-2755
International: 1-603-622-4400
E-mail: [email protected]
Web Site: http://www.ntpsoftware.com
Copyright © 2012-2015 NTP Software. All rights reserved. All
trademarks and registered trademarks are the property of their
respective owners. Doc#4801EF
mailto:[email protected]://www.ntpsoftware.com/