Insights into issues for Community Resilience Lew Short Principal, Emergency Management & Resilience Eco Logical Australia
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Insights into issues for Community Resilience
Lew ShortPrincipal, Emergency Management & ResilienceEco Logical Australia
“The world has entered the era of ‘mega
crisis’ or catastrophic emergencies whose
force and magnitude defy even the best
laid plans and the most robust response
systems” Professor Paul ‘t Hart
Public policy is getting more complex
• People expect information as it
arrives
• Our previous good responses may
have created a culture of
immediacy in the community
• Over the next 100 years
projected temperature rise is
likely to be greater than any
seen over the last 1000 years.
• There will be less water in South
Eastern Australia and
temperatures will rise by 1.4 –
5.8 decrees Celsius (BOM).
Some NSW Fire Seasons
2002/03 2006/07 2009/10
Number of bush fires statewide 459 2,871 4,104
Duration of Bush Fire Emergencies (days)
151 days 113 days 118 days
Area Burnt (ha) 1,465,000 438,218 366,159
Residential Homes destroyed 86 8 24
Lessons Learnt from Victoria
• Plain language, get away from jargon & make information accessible
• Speed of change and expectations• Challenge of getting information in and
making it into intelligence• Is it enough that people discuss what they will
do, do they need to have a written plan• Can community make decisions in times of
stress
On an average day:• 47 billion (non spam) emails• 95 million tweets on Twitter• 30 billion pieces of content
shared on FacebookSource. The Emergence of a New Asset Class. World Economic
Forum (2011)
– The Social Media landscape can be monitored
and influenced, but not controlled.
– ESO need to become part of the conversation.
– Social Media is an important tool to assist in
getting the ‘Safety Message’ out to the
community.
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Potential:• Loss of radio & telco towers• Loss of situational awareness
Capacity of community to receive and act on triggers
Focus on suppression
Focus on life safety
fires
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fires
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How do we engage How do we engage during crisis?during crisis?
The Way Forward• Socially-enabled
• Mobile-friendly
• On Demand
• Track Twitter, social networks, blogs, discussion
boards, content sites
• Make content and data available for use by
others
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