Innovative Technology Solutions FZ LLC UAE||QATAR||PAK Page | 1 INNOVATIVE TECHNOLOGY SOLUTIONS FZ LLC Management and Technology Consultant Package Implementation Managed Services
Innovative Technology Solutions FZ LLC
UAE||QATAR||PAK
Page | 1
INNOVATIVE TECHNOLOGY
SOLUTIONS FZ LLC
Management and Technology Consultant
Package Implementation
Managed Services
Innovative Technology Solutions FZ LLC
UAE||QATAR||PAK
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Innovative Technology Solutions Company Profile:
Overview of ITS:
ITS (Innovative Technology Solutions FZ LLC ) is an Information technology services and consultancy firm
providing a broad portfolio of technology and business solutions to help its clients worldwide improve
their business performance. Our business philosophy is based on establishing long-term partnerships
that encourage success through mutual benefit. As our firm is established by group of individuals with
comprehensive IT industry experience, thus enabling customer to achieve optimal results and returns out of their
investment in IT services. We have our IT resource centers in UAE, India and Pakistan, at ITS we are Innovative in
our approach for business solutions design yet providing reliable technology solutions.
ITS provides consulting through a pragmatic, realistic approach in addressing client needs. It provides
“end-to-end” services and solutions, ranging from IT strategy development through to enterprise
solutions and technology decisions. Through innovative and established techniques we can transform
the complete enterprise architecture into a single, seamless business system. Our extensive experience
in integrating people, processes and technologies enables us to design, build and operate practical and
robust solutions.
What We Believe:
In a Business philosophy where people are growth drivers, we are fortunate to have one of the most
talented pools of resources from across the globe. These people share a common believe system with
ITS; we believe in essence, at ITS, every client engagement is unique and our people come together in
the spirit of delivering the BEST through innovation and unparalleled quality.
Business & technology experts, from some of the best organizations in the world, bring invaluable
insights into their areas of expertise. These professionals know how to create value for our clients and
harness a partnership where working with us is a delightful experience. Through a true partnership we
enable a team environment that ensures business solutions for improved business performance
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Management Team
Our core team consists of Business & Technology experts, from some of the best organizations in the
world who bring invaluable insights into their areas of expertise. These professionals know how to create
value for our clients and harness a partnership where working with us is a delightful experience. Through
a true partnership we enable a team environment that ensures business solutions for improved business
Locations
ITS is headquartered in Dubai, UAE and has offices in Karachi-Pakistan .Each of these offices caters to
the market needs of that locality as well as specializes in specific domains. UAE office being the
headquarters houses the management of ITS and serves the Enterprise clients based within South East
Asia, MENA region. Additionally, it has a state of the art training center for ITS consultants as well as
clients for paid trainings.
Facilities
Locations
Available Facilities
Helpdesk Support Implementation Sales
Dubai-UAE (HQ) � � � �
Karachi - Pakistan � � � �
Bangladesh/ Afghanistan � � � �
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Nature of Work
Focused on delivering strategic information technology solutions that address the complex business
needs of its clients, ITS provides applications management, Implementation, integration, enterprise
consulting, technology architecture, management consultancy, and a number of related services such as
business process outsourcing through a global delivery model. We accomplish this by the following:
Complete project management, Assistance to clients during implementation of information systems and
the associated processes of changes.
Providing staff of an agreed level and quality of knowledge and expertise to work on projects on which
the client itself is responsible for project management. ITS works under the following line of Businesses:
ITS – Glance
Oracle Offerings:
Consulting Services – Oracle Ebuinsess Suite/CRM Practice:
We offer following services for consulting and implementation of :
• Financials
• HRMS
• Supply Chain
• Siebel CRM
• Oracle EAM/Property Management
• Oracle EBS customizations using OAF/ADF/ Forms 10g./Workflow
• Mobility Applications based on ADF/Andriod/iOS
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• Custom Fixed Asset /property management Applications for EBS R12.
Consulting Services- Oracle Identity Management:
We provide consulting for planning enterprise Identity management solutions , deployment and implementation services
trailered to meet organization requirements to achieve Zero-or Single Sign-On. We have expertise in :
• Oracle Single Sign-On.
• Oracle Access Manager
• Oracle Web center products
• Oracle Virtual Directory/Oracle Directory Integrations Services
• Oracle identity Management and MS Active directory integrations. (Including WANA/Kerbrose)
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Consulting Services – Oracle Technologies Practice:
We have expertise and experience providing enterprise deployment solutions for technologies including
but not limited to :
• Oracle MAA (Maximum availability architecture ) Deployment for EBS using:
1. RAC /ASM /Data guard
2. Hardware Load balancer configurations i.e. Big IP F5 etc.
• Oracle MAA for Siebel Applications using RAC/Data guard/HLBR’s solutions.
• Oracle Golden Gate/Oracle Data Integrator.
• Oracle IDM/OAM with enterprise deployment options using RAC/Data Guard/Web logic Clusters.
• Oracle VM based virtualizations based on best practices from oracle.
• Oracle Solaris Cluster/Oracle Linux Cluster configurations for HA.
• High availability solutions for Web logic Server hosting :
1. Forms Services
2. SOA Suite
3. BI Solutions
Consulting Services – Oracle Fusion Middile ware
We provide solutions based on Oracle fusion middleware stack for :
1. Oracle Weblogic deployed ADF applications
2. Oracle SOA Based Integrations for enterprise applications using latest SOA
technologies:
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• BPM (Business Process Management)
• BPEL (Business Process Execution Language)
• CEP (Complex Event Processing.)
3. BI Solutions using OBIEE,OBIA etc.
Consulting Services – Oracle Traninings:
We also provide trainings for oracle technologies which are based on experience in the industry our
experts have, to implant knowledge that is acquired by our professionals over years of hard work in
industry during complex upgrade projects and real high availability environments which is rare to
have in trainings offered by our competitors. We off trainings for following:
1. Oracle Applications
2. Oracle Database technologies.
3. Oracle Solaris/Oracle Linux
4. Oracle Identity Management.
5. Oracle Siebel Applications.
6. Oracle ADF/OAF/Workflow/Forms
7. Oracle Fusion Middleware Technologies like ADF/Forms/BI/SOA/IDM/OAM/Web Center.
Alliances & Partnerships
We believe in partnering with vendors that have impeccable international repute and superior
products and solutions. ITS is in process of enrolling with Oracle as a certified Partner and works
closely with them in delivering solutions to the clients using their products.
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Being partner of Oracle, ITS Consultants have developed and maintained expertise in domain of
E-Business Suite of applications that include Financials, Supply Chain Management, HRMS and
Siebel CRM along with Oracle PeopleSoft Enterprise and Oracle Business Intelligence. In addition
to that ITS partnership encompasses Oracle Technology products that include their flagship
relational database and supporting products (e.g. Oracle Linux,, Oracle RAC, etc.).we have done
multiple Oracle ERP implementations in the region and take pride that all our implementations
are successful and live.
Expertise in Oracle E-Business Suite
To be competitive in the present day market, it is important for an organization to reduce
everyday costs while focusing on the strategic decisions. This is the reason why many companies
choose to improve their processes by implementing Oracle e-Business Suite solutions as well as
outsourcing their business processes to an external company.
Being in the industry of Oracle E-Business Suite implementation, ITS has proven capability to
deliver complex projects in the conditions of strict timelines and high volumes of processed
data. We dedicate our strong team of professionals to carefully designing, building, testing,
deploying and maintaining your system while adopting Oracle OUM methodology adjusted to
your organization specifics. Additionally ITS offers extensive expertise in system and process
optimization, performance tuning and Oracle best practices.
ITS has developed and maintained expertise in domain of E-Business Suite of applications that
include Financials, Supply Chain Management, HRMS and Siebel CRM. In addition to that ITS
partnership encompasses Oracle Technology products that include their flagship relational
database and supporting products (e.g. Oracle RAC, Oracle Linux, and Oracle Solaris etc.).
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Using our expertise in implementing the Oracle E-Business Suite, we deliver flexible and cost-
effective services that ensure the highest return on your technology investment. Our business-
centric approach is guided by an understanding of your industry’s business functionality and
your specific business requirements. Using our streamlined and accelerated version of Oracle’s
Application Implementation Methodology, we expedite the implementation process from
analysis to execution to optimization.
At ITS, we can support central implementations and upgrades or can travel to any number of
your facilities, anywhere in the world.
Our first step is establishing customer current and future business requirements in order to plan
their project appropriately. Our implementation process is tightly planned to make sure we stay
on time and in budget, driven by an accelerated implementation methodology that mitigates
project risk and reduces overall spend. Whenever possible, we map requirements to out-of-the-
box application configurations for cost efficiency. If needed, we can extend the applications to
meet your needs for additional functionality and reporting capabilities.
We are fully prepared to handle our clients’ projects, end to end. Every project is assigned a full
team that works closely with your IT staff to meet expectations, comprised of Account Manager,
Project Manager, and Functional and Technical Consultants. Team members all have extensive
experience implementing the Oracle E-Business Suite products, with deep knowledge of the
latest Oracle product releases. Their expertise combined with our rigorous processes allow for
delivery of your completed project on time and in budget. To mitigate project risk, we provide
weekly status reports, project portals that give you access to full project status and issue
tracking, and participate in steering committee meetings throughout the project lifespan.
Many companies promise expertise, on-time delivery, and on-budget projects. ITS delivers on
the promise and has references to prove it. ITS experienced consultants ensure that your project
will exceed expectations and that your systems investment and business processes help your
organization achieve its competitive advantage.
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Highlights
Below are few points relating to our partnership with Oracle on which we take pride.
• . Multiple Oracle ERP implementations in the region.
• 20+ Oracle Consultants (Functional and Technical).
• Oracle EBS implementation experience in different Industries.
• Subject Matter Experts on board.
• Proven track record of successful implementations.
Why Innovative Technology Services
Strengths
Innovative Technology Services ITS strengths in Oracle E-Business Suite implementation truly
differentiate us from the other partner companies. Our engagements model has been delivering
consistent value to our customers through:
Flexible engagement model - Tailored to the requirements and objectives of each client, our
engagement with client will leverage ITS's unique strengths. Client will achieve maximum value
by being able to pick and choose the combination of services and delivery and pricing models
that directly match its needs.
Certified Consultants - We have 20 + Consultants on board having expertise on different
Programming Tools/ Technologies/ Oracle Applications/ Services etc.
You’re Partner in Business – ITS Consulting works with you throughout each phase of your
technology plan’s lifecycle. From strategic planning to rapid, low-risk implementations using the
Business Flow Accelerator approach to system enhancements and upgrade. ITS Consulting offers
services that help you realize your business objectives.
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Complete Solution Provider - It is a consulting organization that engineers strategic and
appropriate solutions by applying and integrating existing and emerging information
technologies. It has the expertise to provide complete end to end solutions to its customer base.
Result Oriented Approach - At ITS, we deliver results through proven experience and effective
solutions to ensure that your IT projects contribute significant value to your organization. Our
experience is complemented with a good blend of product knowledge, industry know-how and
practical experience.
Proven Support and Project Tools - Years of experience in supporting client's has allowed ITS to
assemble one of the industry’s most comprehensive suites of tools, methodologies and
accelerators. Client will see cost efficiencies, increased productivity and performance, and
improved service excellence through the application of these proprietary advances.
Ability to Integrate Tools and Processes – We have a proven process model that can integrate
very well with the application landscape at client. Example of this is the ability to use our tools to
identify the existing set of objects and work with client to determine the objects that can be
reused, and then update the knowledge repository tool to facilitate consistent code base and
better time/cost-to-market.
Skills Leadership and Alliance “ecosystem” – Innovative Technology Services Consulting main
partnership status with Oracle Corporation, providing us with critical access to and support from
the vendor. Our insights into, and experience with, the vendor's existing emerging solutions
bring added value to client.
Committed to Success
We believe that Vendor would be seeking for a partner that has:
• A Share in their Vision.
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• A strong Business domain knowledge and Long Term Commitment to address your
current and future requirements.
• A Good Understanding of your Business where Partner brings the best Software solution,
Industry Best Practice and the best solution to address your requirements
• Proven Track Record internationally and locally extensive experience of providing
business solutions across several industries.
• Right team which is good mix of Industry Experts, Functional Consultants of international
repute backed by very strong Local Consultants.
• Partnership Approach and Structured Methodology for executing projects successfully.
• Strong Global Roll-out experience.
• ONE-STOP-SHOP Partnership for the long term.
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Managed Services Offerings:
� Application Support � Apps DBA Support � Core DBA Support
� Siebel CRM � Linux/Unix � Product Development
� Oracle IDM � Oracle Single-Sign on � Upgrades/Migrations
Delivery Model:
Premium Support On Site/Off Shore
Support Model
� Blend of Onsite-Offshore support model.
� Efficient yet cost effective support model.
� Development Administration from offshore yet
technician admin onsite weekly.
� Permanent Onsite technician if required with
minimal additional cost.
Offshore Support Offshore Support Model � Cost effective
� Dedicated consultant offshore option.
� Shared Consultant offshore option.
� Strict tracking of issue tickets and weekly
updates to client.
� Continues evaluation of support performance
and improvements as required to achive
optimal customer satisfaction.
� Onsite Consultant availability for exceptional
cases free of cost once agreed between parties.
� Most cost effective support model for small to
medium enterprises.
Extended Support Onsite/Offshore � This suppor model is best for organizations
looking implement new modules and
applications managing cost and delivering
optimal outcomes out of projects.
� This model support onsite requirement
gathering offshore development and
implementation.
� Normally require VPN citrix Access to required
infrastructure.
� Free support for 3 months post Go-live.
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Support Methodology:
ITS Trade License:
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Contact Us
Please feel free to contact the following for any further assistance:
SALMAN ULLAH BAIG
Services Manager UAE-MENA
Contracts: [email protected]
Mob: 00971567227425
Mob : 00971502393036
Support : [email protected]
ARIF REHMANI
Services Manager Pakistan
Contracts: [email protected]
Mob :- 00923002342960
Support : [email protected]
SARFRAZ ULLAH BAIG
Contracts: [email protected]
Mob : 00971502393036
Support : [email protected]