Innovation Through Empowerment(MWS.klcc.11.1.11)

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INNOVATIONCANONYBEACHIEVEDTHROUGHEMPOWERMENT

Dato’DrSheikhOmarAbdulRahman

DirectorofCorporatePlanning,UPM

PrincipalConsultant,

[email protected].

[email protected]

[email protected]

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BUILDINGANEMPOWEREDWORKFORCE

Businesseswithempoweredworkforcewill

outperformtheircompe@torsin

efficiency,produc@vityandinnova@on.

Anempoweredworkforcearecrea@veandinnova@ve

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Infrastructure&

otherresourcesEnvironment

Leader

WorkforceQuality

Service

THEWORKINGPROCESS

Plan

Do

Evaluate

Learn&Improve

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Infrastructure&

otherresourcesEnvironment

Leader

WorkforceQualityService

THEWORKINGPROCESS

Plan

Do

Evaluate

INNOVATE

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Workforceimpliesthatthereisaforce

thatisdrivingpeopletoproducework.

Pungpeopletogetherinaworkenvironmentdoesnotcons@tuteaworkforce

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Empowermentisthe

willingnessofanindividualtotakeand

actwithpersonal

responsibilityforhisbehaviourandthe

workhedoes.

Inspiringaburningpassionthatwillnotdieout

againstaragingwind

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ANEMPOWEREDWORKFORCE

Ateamwithmanyvoicesbut

ONEHEARTandONEWILL

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It’sactuallymucheasiertobepartofthe2%

thanispreviouslythought.

ThesecretisSELFEMPOWERMENT

98%ofpeoplefallalongwayshortof

achievingtheresult

theywant

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EMPOWEREDWORKFORCE

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DISEMPOWEREDWORKFORCE

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HOWDOWEBUILDANEMPOWEREDWORKFORCE?

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THEREMUSTBEASHAREDVISION

Avisioniscaught,nottaught!

1

Aworkforcethathasoneheartis

ateamthatsharesthesamevision.

Anempoweredworkforceknowwheretheyaregoingandwhattheywanttoachieve.

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GOALSALIGNMENT

Thegoalsofthecompanyandthegoalsoftheworkforcemustbealigned

2

Anempoweredworkforceconsistsofpeoplewhofeel

valued,appreciatedandimportant.

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SENSEOFRESPONSIBILITY

Anempoweredworkforceacceptsresponsibili@esand

hasaccesstothenecessaryresources

andinforma@on.

3

Theyhavethe

authorityto

carryouttheseresponsibili@es.

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AUTONOMYTOCARRYOUTRESPONSIBILITIES

Assigningataskand

lengthemdoit

withoutinterfering.

Givethemtheop@on

toaskforadvice.

4

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RESULTSMUSTBECELEBRATEDCelebrate,nomaerhowsmalltheaccomplishmentis.

Desireforrecognionisahumantrait

thatisinherentineveryone.

5

Havefunwithit!

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EMPOWERINGPEOPLETODOGREATTHINGS

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INNOVATIONFORTRANSFORMATION

     L    e    v    e     l    o     f     G    r    o    w     t     h

Timeframe

Formave

Period

Rapid

GrowthPeriod

Mature

PeriodDeclining

Period

Formave

Period

Rapid

Growth

Period

Mature

Period Declining

Period

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EMPOWEREDTOINNOVATE

CHOICE CHANGE ACTION

OPPORTUNITY

THREAT

APATHETIC

RESIST

RESENTREJECT

UNCOMFORTABLE

FEAR

CREATIVEINNOVATE

ACHIEVE

SOLUTION

EXCITED

JOY

    M    A    I    N

    T    E    N    A    N    C    E

    G    R    O    W    T    H

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BusinessLeader

25LessonsfromJackWelch

LEADMORE,

MANAGELESS

1.Lead

2.Manageless

3.Arculateyourvision4.Simplify

5.Getlessformal

6.Energizeothers

7.Facereality

8.Seechangeasan

opportunity9.Getgoodideasfrom

everywhere

10.Followup

BUILDAWINNING

ORGANIZATION

11.Getridofbureaucracy

12.Eliminateboundaries

13.Putvaluesfirst

14.Culvateleaders15.Createlearningculture

HARNESS(EMPOWER)

YOURPEOPLE

16.Involveeveryone

17.Makeeverybodyateam

player18.Stretch

19.Insllconfidence

20.Makebusinessfun

BUILDTHEMARKET-

LEADINGCOMPANY

21.Benumber1or

number2

22.Livequality

23.Constantlyfocuson

innovaon

24.Livespeed

25.Behavelikeasmall

company

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INNOVATIONCANONLYBEACHIEVED

THROUGHEMPOWERMENT

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Dato’DrSheikhOmarAbdulRahman

[email protected]@ngs.com

[email protected]