Innovation Showcase 2019 The Student Experience Passport University of Newcastle Award for Innovation
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Innovation Showcase 2019
The Student Experience Passport
University of Newcastle
Award for Innovation
For the institution, the passport provides a means of organising and communicating the diverse range of orientation and extra-curricular engagement activities made available to students at the UON Language Centre.
For the student, the Passport provides a means of understanding the options available to them and their importance to their student journey, as well as a way to record their engagement with these activities and reflect on them
See it in action
Retreat of other areas of the University
• Changing roles and responsibility
• Needed to be creative and innovative to see how the ‘Friendship Program’ could be carried forward
Development of the Passport
LOTS of brainstorming!
Tim Hyde Seamus FaganJanielle WilsonBen Doran Jess Burden Mel Archer
Development of the Passport
HAVING ALL STAFF ON
BOARD
WEEKLY “WHAT’S ON”
SIGNAGE SOCIAL MEDIA
Passport CompletionsBlock 2018 2019
5801 (Jan – Feb) 6.1% 6.3%
5802 (Feb – March) 10.9% 32.0%
5803 (March – April) 27.1% 48.6%
5804 (April – June) 12.7% 18.2%
5805 (June – July) 9.8% 8.3%
5806 (July – August) 7.4% 22.8%
5807 (August – September) 27.0% -
5808 (October – November) 11.4% -
5809 ( November – December) 4.2% -
Average Completion 10% 22.7%
Comparison of UON LC ELB Feedback for Arrival & Support between 2017-18 & 2016
Field UON 2017-18 UON 2016
Formal welcome 3rd 21st
School/Centre welcome 2nd 21st
School/Centre orientation 2nd 20th
Social program 5th 22nd
Local orientation 3rd 29th
Health insurance 2nd 41st
Medical care / counselling 5th 22nd
Reflections of the Role
Effectiveness of the Program
Effectiveness of the Program
Effectiveness of the Program
Effectiveness of the Program
Future Developments
SEP COMMITTEE MEETINGS
PREFERRED SOCIAL MEDIA
CHANNELS
INTERACTIVE TOURS
BUSH TUCKER MINI
‘CLASSES’
YOGA CLASSES
PARK RUNS
Innovation
comes from the
ability to keep
adding to the
passport
02 4921 7185
Contact us
ANNE BURNETTStudent Engagement Coordinator
SONIA CARPENTERActing Student Engagement Coordinator
02 4921 7185
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