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INN VATING OD
OD NETWORK 2013 ANNUAL CONFERENCE
October 5 – 8, 2013 • DoubleTree by Hilton San Jose • San Jose, California
Organization Development Network
Social Systems • Learning • Networks • Organizations • Practice Development
The Values in Operation Ongoing operating policies, processes and procedures
What people do that produces results
MISSION
What the organization intends to do
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
STRUCTURE DEALS WITH:
TASKS, ROLES, WORK SYSTEMS, UNITS, GROUPINGS, LEVELS OPTIMIZING SOCIAL AND TECHNICAL NEEDS DIFFERENTIATING AND COORDINATING CORE AND SUPPORT FUNCTIONS INFORMATION PROCESSING DECISIONS AND CONTROLS FOCUS
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
BASIC TYPES OF STRUCTURES
FUNCTIONAL
PRODUCT/SERVICE
MARKET/POPULATION
GEOGRAPHICAL
PROCESS
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
TRENDS IN STRUCTURING
• WIDER SPANS AND FLATTER STRUCTURES
• INFORMATION AND DECISIONS CLOSER TO FRONT LINE OF CORE PROCESSES
• MORE WHOLE PROCESSES
• MORE TEAMS
• MORE FOCUS ON END USERS/RECIPIENTS/CUSTOMERS
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
The Values in Operation Ongoing operating policies, processes and procedures
What people do that produces results
MISSION
What the organization intends to do
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
ORGANIZATIONAL SYSTEMS/PROCESSES
• REGULAR, REPETITIVE, ORGANIZED
• PROCESSES, PROCEDURES, POLICIES,
FORMS
• MANAGE OPERATIONAL FLOWS
• CAN BE DESIGNED LIKE STRUCTURE AND
CULTURE TO ALIGN WITH STRATEGY
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
COMMON SYSTEMS
• Planning
• Budgeting
• Hiring
• Procurement
• Pay
• Benefits
• Careers
• Evaluation
• Rewards
• Development
• Promotion
• Performance
Management
• Information
• Control
• Decision-making
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
KEY SYSTEMS
Information
Reward
Decision-making/Control
Human Resource
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
Systems/Processes & HR/OD
Critical systems needing change with
strategy?
Critical HR systems involved in strategy
change?
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
ALIGNMENT Organization with environment; components of
organization system & behaviors with strategy
• INTERDEPENDENT COMPONENTS
WORK TOGETHER
• ARE MUTUALLY REINFORCING;
SYNERGISTIC
• WORK WITH CONSISTENCY
• HAVE INTENTIONAL FOCUS
• LEVERAGED FOR SUPPORT
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
Alignment
• Alignment needed for operational
efficiency, clear communications &
organizational effectiveness
• Alignment needed for environmental
survival
• Alignment reduces ambiguity,
confusion & conflict
• Alignment creates
reinforcing/supporting mechanisms
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
Common Mis-alignments
STRATEGY --- DESIGN STRUCTURE CULTURE SYSTEMS
AMONG DESIGN COMPONENTS STRUCTURE—CULTURE STRUCTURE—SYSTEMS
CULTURE—SYSTEMS
STRATEGY---DESIGN---BEHAVIOR
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
Aligning Human Resources with Business & Organization Strategy
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
Strategic HR Thinking
• Find
• Attract
• Select
• Orient
• Deploy
• Develop
• Move
• Contract
• Engage
• Evaluate
• Reward
• Inform
• Involve
• Empower
• Commit
• Retain
• Design jobs &
organization
• Manage learning &
change
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
Strategic HR Thinking
Plan-Attract-Select-Orient
• Identify, acquire and integrate talent
Deploy-Develop-Move
• Provide opportunities for growth, challenge,
building experience & careers
Contract-Engage-Evaluate-Reward
• Develop agreements on work and performance
• Tap motivation, passion & engagement
• Provide meaningful feedback and reward
excellence
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
Strategic HR Thinking
Inform-Involve-Empower-Commit-Retain • Provide relevant information and include people in
decisions
• Expect responsible thinking, initiative and innovation
• Capture hearts and minds and manage to keep the best
Design jobs-work systems-organization • Create meaningful roles, efficient work processes and an
aligned organization that works
Manage learning-change • Focus on critical knowledge management
• Invest in learning
• Make managing change a core competency
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
Strategic HR brings…
• Talent needs, projections, sourcing,
movement strategies, development
processes & changing competencies
• Engagement, retention, rewards,
performance strategies for desired workforce
• Risk management in ensuring legal
compliance, policy management & ethical
behavior
• Cultural & diversity implications of strategies
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
Strategic HR brings…
• Integration of technologies with human
systems for performance & efficiencies
• Analytics for assessing impact and adding
human capital data into decision-making
• Changing leadership needs for new
organizational environments
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
OD Brings… • Systems thinking; whole systems views of
organizations
• Consultative/partnering relationship
• Understanding strategy-design (structure,
culture, systems)-behavior relationships
& dynamics
• Inquiry with data-based
assessment/diagnostic
skills to understand present reality
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
OD Brings…
• Behavioral science knowledge for understanding & changing human/group behavior
• Group/team management skills including problem-solving, conflict, facilitation, participation
• Change theories, designs & interventions
• Values base including humanistic approach to people, inclusion of stakeholders, developing potential & democratic processes
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
OD NETWORK 2013 ANNUAL CONFERENCE • www.odnetwork.org Organization Development Network
Resources
• Worley, C., Hitchin, D. and Ross, W. (1996). Integrated Strategic Change: How OD Builds Competitive Advantage. Reading, MA: Addison-Wesley Publishing.
• “Strategic Business Partner Role: Definition, Knowledge, Skills & Operating Tensions” (co-author with Sue Eklund & Bob Meekin) in Rothwell, W & Benscoter, G (Eds.).The Encyclopedia of Human Resource Management, Volume III: Topical Essays.. San Francisco: Pfieffer/Jossey-Bass. (2012)
• “Strategic Human Resource Thinking” in Preziosi, R. The 2007 Pfieffer Annual: Human Resource Management. Pfieffer/Jossey-Bass (2007)
• Handbook for Strategic HR: Best Practices in Organization Development from the OD Network (Co-editor with John Vogelsang and others), AMACOM/OD Network (2012)
• “OD & HR: Today’s Practice and Tomorrow’s Possibilities “. Guest Co-Editor (with Judy Vogel), Special Issue of the Organization Development Practitioner, Vol 42, No 4 (Fall 2010)