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Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Jun 04, 2020

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Page 1: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,
Page 2: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Both ◦ Injuries, Illnesses, and Fatalities = Expense ◦ Safety Programs, Systems, Equipment, Etc. =

Investment

Whether investing in people, equipment,

programs or the process, there are savings!

Returns on Investment (ROI) exist! ◦ ROI = cash flow or savings that result from an

action divided by the total cost of that action.

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Page 3: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

The True Cost of Injuries and

Fatalities

Selling the Investment

The Right Message

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Page 4: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Each year workplace injuries, illnesses, and deaths cost our nation:

A) 1 billion dollars B) 100 billion dollars C) 150 billion dollars D 200 billion dollars

Answer $200 billion dollars – direct/indirect

costs (2014 National Safety Council’s “Security Facts Report”)

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Page 5: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

36.5 billion in administrative expenses

55.7 billion in medical costs

89.6 billion in wage and productivity losses

11 billion in employer’s uninsured costs

3.2 billion in fire losses

2.2 billion in vehicle losses

Every worker in the United States must produce an additional $1,400 in goods and services each year to offset the cost of injuries and death.

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Page 6: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

The numbers may surprise you!

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Page 7: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

It is important to understand that while we can put dollar figures to injuries and fatalities, cost savings is not the primary reason for safety efforts.

We do it for people, their families, and loved ones.

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Page 8: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Direct costs associated with injuries, illnesses, and fatalities include:

◦ Worker’s compensation

◦ Medical expenses

◦ Property losses

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Page 9: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Indirect measurable costs include:

◦ Workplace disruption

◦ Loss of productivity

◦ Worker replacement/overtime

◦ Training of replacements/retraining

◦ Increased insurance premiums

◦ Attorney fees

◦ Administrative fees

◦ OSHA penalties

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Page 10: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Marketing/Sales – Customers don’t want to be associated with poor safety performers.

◦ Guilt by association

◦ May find another company to work with

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Page 11: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Human Resources

◦ Employees are the best

recruiters. If the workplace is safe, they will recruit.

◦ If employees feel they are at risk, they will not recruit and most likely leave.

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Page 12: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Operations

◦ Where the work is done and

morale is determined

◦ If people are getting injured, morale takes a nose dive

◦ Low morale = decreased productivity, poor customer service, infighting, and people looking for other jobs

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Page 13: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

The basis of this discussion will focus on models used by:

◦ The National Safety Council (NSC)

◦ The Center for Disease Control (CDC)

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Page 14: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

CDC Model Estimates

◦ $991,000

NSC Model Estimate

◦ $1,420,000

Although these estimates may seem high. They only account for direct costs.

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Page 15: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Much more expensive

For every dollar of direct costs, indirect costs may be as much as $2.12 (NSC)

Using this math the cost of a fatal injury goes from costing $1.42 million to $3 million

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Page 16: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Medically consulted injury estimate from NSC:

◦ $39,000 including

wage losses, medical expenses, administrative expenses, and other employer costs

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Page 17: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Amputation $66,777

Burn $37,389

Concussion $60,770

Crushing $56,567

Dislocation $73,800

Electric Shock $86,528

Foreign Body $18,953

Fracture $48,492

Laceration $19,059

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Page 18: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

How do we sell it?

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Page 19: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Would you spend $1 to save $2 in the future?

What if you could save $3, $,4 or $5 for every dollar ?

Easy choice right, but what if it were $50,000, to save $100,000 or $500,00 to save a $1,000,000?

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Page 20: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

The challenge with safety is selling it to management, especially when investment is required.

Investing in safety can be different than calculating ROI for a piece of equipment.

◦ I.e. Install a new loadout system for $200,000 that

will lead to an additional $600,000 of revenue over within three years.

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Page 21: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Safety programs vie for the same resources as other programs that provide revenue

Attitude that health and safety is not a business issue

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Page 22: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Experts suggest that the savings exist

Armed with the right info, we can improve our chances for success

We can use direct and indirect cost associated with injuries for justification and projections

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Page 23: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Hard sell when bosses, managers, and companies don’t “get it”

Start with the “human side”

Invest to protect the company’s greatest asset, the employee

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Page 24: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Initial focus on the return on investment – “the human side” ◦ Increased productivity

◦ Improved customer service

◦ Employee Satisfaction

◦ Morale

◦ Improved Community Relations

◦ Brand Image

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Page 25: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

The “the human side” – Additional Benefits:

◦ Quality

◦ Lower absenteeism

◦ Lower employee turnover

◦ Image in the community

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Page 26: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

What do we do if the “human side” approach isn’t enough?

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Page 27: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Poll of company executives – For every dollar a company invested in safety , they saved from $3 – $5 dollars (Liberty Mutual)

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Page 28: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Review the company’s injury expense data history

Use calculations for estimating indirect costs (projections)

◦ Loss of productivity

◦ Workplace disruptions ◦ Worker replacement ◦ Increased insurance premiums

Look for productivity/efficiency gains

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Page 29: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Include information and data that you can back up and feel confident explaining:

◦ Include the cost of a fatality

or injury to communicate the size and scope of the problem

◦ Put it in terms that management can understand

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Page 30: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Communicate the Cost of an Injury or Illness:

◦ As a percentage of payroll (i.e. our injuries costs

represent 15% of payroll)

◦ In production terms

“We need to make X number of units per month/sales to offset or break even from injury costs before we start to make a profit” or

“Our facility has to operate the first five days of the month just to pay for injury losses”

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Page 31: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

In Product Cost Terms ◦ “Out of our losses this month, we have to sell X

next month to pay for them”

Per Employee “This cost equates to $300 per employee per year”

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Page 32: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Designed to assess the impact of injuries and illnesses on a company’s profitability

Project the amount of sales needed to cover both indirect and direct costs associated with injuries using:

◦ Company’s profit margin

◦ Average cost of an injury or illness

◦ Direct cost multiplier

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Page 33: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Total Cost

of Accident 1% 2% 3% 4% 5%

$1,000 $100,000 $50,000 $33,000 $25,000 $20,000

$5,000 $500,000 $250,000 $167,000 $125,000 $100,000

$10,000 $1,000,000 $500,000 $333,000 $250,000 $200,000

$25,000 $2,500,000 $1,250,000 $833,000 $625,000 $500,000

$100,00 $10,000,000 $5,000,000 $3,333,000 $2,500,000 $2,000,000

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Profit Margin

Page 34: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

The sell becomes more challenging when little to no history of illness or injury exists

Hard to convince management “there could be a problem”

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Page 35: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Switch the focus to the impact an injury would have on the interruption to business ◦ Use near miss data ◦ Use average injury cost data

◦ Saving projections

Good safety management programs may impact insurance premiums (discounts)

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Page 36: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Elements of a Business Case: ◦ Definition of the problem and

desired outcome (goals) ◦ Both direct costs or benefits

of a project ◦ Specific Ideas for

Implementation ◦ Budget including start-up

funding, ongoing costs ◦ Comparisons to other

Companies (Competitors)

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Page 37: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Consequences of non-action and non-compliance

Discussions of alternative solutions

Explanations of calculations, projections, etc.

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Page 38: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Know the audience

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Page 39: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Always consider the audience

Discussing financials is appropriate for managers, leadership, etc., but may not be appropriate for discussions with front-line employees.

Put yourself in their shoes ◦ Savings may appear more important than safety of

employees

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Page 40: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

We invest in safety to protect employees

A side benefit of investing in safety is savings, it’s not the primary reason we do it, but a side benefit!

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Page 41: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Review:

◦ The cost associated with fatalities

◦ The cost associated with workplace injuries

◦ The $afety Pays calculator

◦ Selling the Investment

◦ Elements of the Business Case

◦ The right message

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Page 42: Injuries, Illnesses, and Fatalities = Expense · Injuries, Illnesses, and Fatalities = Expense Safety Programs, Systems, Equipment, Etc. = Investment Whether investing in people,

Morrison, Kyle W. “The ROI of Safety” Safety and Health Magazine.

May 2014. Safetyandhealthmagazine.com Web. 28 July 2014.

Colford, Jill, “The ROI of Safety” Business Week. September 2005. Businessweek.com Web. 28 July 2014.

Burns, Kevin, “Strategies to Build Personal Leadership in Safety” www.kevinburns.com, Web. 13 May 2013

National Safety Council, “Preparing The Business Case for Investment in Safety” nsc.org/journey, Web.

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