Information Technology Services August 8, 2013 Keith Matthews Vice President for Information Technology Services and Chief Information Officer Office:

Information Technology ServicesInformation Technology Services

August 8, 2013

Keith MatthewsVice President for Information Technology Services

and Chief Information OfficerOffice: 937.376.6028

Email: [email protected]

SERVICE … Protocol… Civility

mailto:[email protected]

CSU's Compelling Priorities

•Quality collegiate/academic experiences•Target student enrollment•Reduce time to degree•Higher retention rates•Development of graduates with the knowledge, skills, and disposition for professional careers or advanced studies

•Efficiency and Effective Institutional Operations


IT Services Personnel List

Kim KlopfleischJeff Choi

Brian JacksonAnna Yu

Johnny DanielsKen Brown

Amber NicklesMargaret Smith

Kimberly SanfordStudent WorkersKeith Matthews

Campus Wide Energy Upgrades


Phase II - IT Virtualization

• Data Center Equipment Upgrades• Telephone System Modernization• Safety Equipment Modernization• Desktop Computer Modernization

Campus Wide Energy Upgrades

IT Virtualization Savings Energy ?


Current CSU Data Center



How One Gains Access to University Systems

•Email/ Network Faculty/Staff email accounts are requested through HR office during hiring process

•BannerEach Department Head requests Faculty/staff user account using SysAid, after

Module Owner validation has been completed

•SysAid © Service Request/Problem ReportAll CSU email users has access by using Computer Login/password

•MyCSUFaculty/Staff email accounts are requested through HR office during hiring

process All Students gain access when accepted/confirmed to university or has Financial Aid packet

Power Users/Module Owners

Module OwnersAdmissions Steven PetersonFinance Ellen ClappStudent LaTonya BranhamAlumni Keith PerkinsBudget Shelia Brown

Power UsersAdmissions Steven PetersonHR Antoine TweedieStudent LaTonya BranhamFinancial Aid Sonia SlombaCash Management Dawn Jinks

Everyone know how access Google?• Open Brower - Type Address-

http://www.google.com

Here is How to access BannerOpen Brower - Type Addresshttp://dolphin:9080

Here is How to access SysAidOpen Brower - Type Address

http://seahawk:8080

Here is How to access MYCSUOpen Brower - Type Addresshttps://orca1-prod.ces.edu

Volume of Work in Information Technology

Volume of Work in Information Technology

Please Provide any Questions in SysAid Requests

- - IT Services

P.S. Please send us your problems!


Information Technology Services August 8, 2013 Keith Matthews Vice President for Information Technology Services and Chief Information Officer Office:

Documents