Information Technology Division Strategic Operational Review February 15, 2010 Information Technology Division
Information Technology Division
Strategic Operational Review
February 15, 2010
Information Technology Division
“Enable student achievement and operational efficiency through deployment of appropriate technology solutions.”
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IT Division Leadership
Project Management
Office
Enterprise Systems &
Architecture
IT Finance & Administration
IT Infrastructure/
Capital Projects
Education Technology & Customer
Support
IT Division Structure
Information Technology Division
Supportive Learning Environment
Our end goal: To optimize the “levers” of change and build an environment supportive for 21st century learners.
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21st Century Learner
Processes
Systems
Tools Data
Infrastructure
Organization
Information Technology Division
How we manage competing priorities…
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STUDENT ACHIEVEMENT
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OPERATIONAL EFFICIENCY
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Where we invest our resources is as important as the resources themselves:
Information Technology Division
ITD Strategies • Improve Governance
and Transparency • Make ITD easier to
understand and work with
• Communicate Clear Technology Architecture
• Support and improve ITD
“Focus”
ITD Plan • Reallocate Resources • “Projectize” Ongoing IT • Perform ITD “Health
checks” and improvements • Prioritize Projects • Monitor Project Progress
“Ac*ons”
LAUSD Strategies • Using Data to drive
Standards-Based instruction • Supporting All Employees • Budgeting for Student
Achievement • Creating and Supporting
Quality Schools
“Priori*es”
DOE National Ed Tech Plan*
* - Recently Published 5
Information Technology Division
Our plan for re-‐organiza8on…
Structured around “Things” we Provide
Old ITD
Structured around
“Services” we Offer
New ITD
Our organiza+onal changes represent a deliberate shi5 in how we are structured.
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Information Technology Division
Our organiza8on…
Chief Information
Officer
Project Management
Office
Enterprise Systems &
Architecture
IT Finance & Administration
IT Capital Projects
Education Technology
E-rate
Communication Systems Installation
Capital Planning
IT Infrastructure Project Management
Design & Quality
Assurance
Enterprise Resource Planning
Security, Controls, & Risk Management
IT Academy
Vendor/Investment
Management Organizational
Change
Project Management
Enterprise Applications
Applications Support
Asset Management
Data Center Operations
Customer Support Services
School Outreach
Network Operations
Telecommunications
Budget
Contracts
Warehouse
Telecom Billing Human Resources
Radio Unit
Engineering Services
Chief Data Architect
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Information Technology Division
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Our technology environment…
Information Technology Division
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State of our technology environment…
Applications
Data
Data Center
Network*
Ed. Tech.
* - Red light indicates incompleteness of modernization to ALL schools and not quality of deployed network
Information Technology Division
We support over 220 software applications
Our Data Center houses & manages 850 servers
We print 136,000 pay stubs & 22,000 paychecks monthly
33,000 teachers take attendance electronically daily
Our network is more similar to a large county, state or country’s network
We are the largest K-12 Network in the US
The Technology Environment at LAUSD is among the largest and most complex globally!
10 Source: Interview with Cisco Execs.
Information Technology Division
Bond; (52.2%)
Ongoing Opera8onal; (8.4%)
Ongoing Administered; (7%)
ISIS Bond; (5.5%)
MicrosoO Voucher; (1.3%)
E-‐Rate; (4.6%)
Grant; (5%)
COPS : Business Tools for Schools; (14.3%)
COPS: Cafeteria Management System; (.4%) Limited; (1.3%)
ITD 09-10 Budget Profile
15% of ITD’s General Fund is made up of staff (540 EE’s) salaries and benefits
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Information Technology Division
IT FTEs 0.8% Other
Employees 99.2%
LAUSD
IT FTEs 4.1% Other
Employees 95.9%
Industry Average
IT Full Time Equivalents as % of Total District Employees
Source: Gartner Research & LAUSD Fingertip Facts 2010-2011
LAUSD IT vs. industry….
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Information Technology Division
IT 0.6%
Other Expense 99.4%
LAUSD
IT 3.7%
Other Expense 96.3%
Industry Average
Source: Gartner Research & LAUSD Fingertip Facts 2010-2011
LAUSD IT vs. industry…..
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Information Technology Division
IT Expenditures as % of Total District Expenditures
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Areas of concern…
☞ Retention: IT Job market heating up for computer programmers
☞ Infrastructure needs upgrading ☞ No disaster recovery plan ☞ Dwindling grant funding ☞ Limited funding to replace obsolete/end of life
equipment ☞ Majority of budget committed to fixed costs
Information Technology Division
In the works…
LAUSD Strategy ITD Initiative
Using Data to drive Instruction
• MyData Upgrades • ISIS Phase 2
Budgeting For Student
Achievement
• ISIS • Legacy IFS Replacement Project
Supporting All Employees
• IT Academy
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Information Technology Division
In the works…
LAUSD Strategy ITD Initiative
Creating and Supporting Quality
Schools
• Elementary School Bandwidth Increase Project
• School access and bandwidth (Wireless)
• Surveillance and Radio systems • “Cloud” Computing • Digital Textbooks • Modernized classrooms • LAN modernization project • Mobile classroom • Virtual School/Online learning
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Information Technology Division
On the horizon…
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☞ Developing Online Learning Opportunities • Online courses provide high-quality,
standards-based learning experiences beyond the classroom
• Expanding online class offerings and scale number of students participating
• Provide increased opportunities for credit recovery and student acceleration
Information Technology Division
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☞ Virtual Learning Complex project • Sponsored by Chief Facilities Executive and
Chief Information Officer • Oversight and ongoing operations provided
by external partner • Regular program reviews and progress
monitored provided to the Bond Oversight Committee
On the horizon…
Information Technology Division
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☞ Plans for Measure Q Funds • New computers in every classroom • Modernize classroom technology for college
and career readiness • Provide back-up capacity to protect
instructional, safety, and business systems
On the horizon…
Information Technology Division
Our vision….
An optimized infrastructure that supports a high performance learning environment
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Information Technology Division