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Information Technology Practical information for new faculty about information technology at Missouri S&T it.mst.edu Margaret Cline Chief Information Officer 10/12/2011
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Page 1: Information Technology

Information Technology

Practical information for new facultyabout information technology at Missouri

S&Tit.mst.edu

Margaret ClineChief Information Officer

10/12/2011

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Information Technology

• Information Technology

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Campus IT Resources(Overview)

• Personal Computing• Instructional Computing• Campus Network and Infrastructure• Research Computing Environment• Purchasing Hardware/Software

o Desktop Enhancement Program• Service and Support for IT-related

Issues

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Access to Computing Resources• Access Via Single Sign-On (SSO) login

accounto Referred to as: User ID & SSO ID

• SSO Account provides authenticated access:o Desktop/CLC systems (Win, Unix, Mac)o Information Kiosks (I-SPOTs)o S&T Network from off-campus: VPN (Requires ISP)o 1 GB Email storage, 500 MB (up to 2Gb at no

additional cost) of network file storage (DFS), $10 Miner Money Print Quota for CLCs, Blackboard, PeopleSoft, etc.

• Information Technology

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Personal Computing• Support for Windows, Macintosh and Unix*

o Campus systems (approximate): 4300 PC/Windows 200 Linux, Solaris Unix systems 150 Macintosh

o Support focus and bench strength Windows

* Unix base support includes installation of OS and applications and verification of network and e-mail connectivity. Limited support available for applications.

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Instructional Computing Educational Technology (EdTech) team helps you use technology efficiently and effectively to improve student learning.

EdTech can help you with…

• eLearning & Course Design Services• Learning Technology Support• Computer Learning Centers (CLCs) & Classroom

Technology

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eLearning and Course DesignTeaching and Learning First, Technology Second

• Instructional design consultation and course redesign support

• Instructional technology consultation and usage support – in-person, classroom walk-throughs, faculty learning communities

• Content development support – video captioning, video production, Blackboard course building, clicker slide construction

• eStudio - a resource for instructors to explore, learn, and use new and emerging media and technologies for creating course content to enhance student learning

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Learning TechnologyAnywhere Technology

• Blackboard – course materials, assignments, discussion boards• Wimba – online office hours, remote presentations, student collaboration• Tegrity – lecture capture to enhance student learning, remote proctoring• Respondus, Diploma – online assessments (quizzes, exams)• Google Apps for Education – enhance student group collaboration• Various resources to help you manage your online instructional

content more efficiently• Virtual CLCs – expanding pilot to allow access to CLC software anywhere

EdTech can help you with many more learning technologies See http://edtech.mst.edu/support

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Computer Learning Centers (CLCs)and Classroom Technology

On-the-Ground Technology

• 900+ computers in 115+ locations (80 classrooms, 36 CLCs)

• Classroom systems are built to support classroom presentations in a standardized easy-to-use way

• “Clicker” (student response system) support• CLCs systems share a common base installation build,

with discipline-specific software added as needed to support classwork

• Software needed in CLCs must be requested during the request window that occurs each fall and spring semester, in order for the software to be available the following semester. You will receive email notifications announcing the CLC Software Request window.

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Educational Technology

Location: 102 Centennial Hall, or we will come to youWebsite: edtech.mst.edu Blog: edtechconnect.mst.edu CLC Website: edtech.mst.edu/clc

Plan to attend the annual Teaching and Learning Technology Conference during Spring Recess – watch for the call to participate!

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Research Support Services

• Information Technology

• Research Support Consulting in • Numerically Intensive Computing• Data Collection and Analysis• Electromechanical Systems

• Custom Cluster Design, Procurement, Installation, and Hosting Services for Funded Research

• Custom designs and consulting for Data Collection and Electromechanical Systems

• Campus Research Equipment Inventory Database

• Research Project Continuity Services

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Research Computing Facility

• Information Technology

• Numerically Intensive Computing (NIC) Cluster• Primarily for student and academic useo nic-cluster.mst.eduo Current Specifications:

o Total of 991 CPUs across 180 hosts2,914 GB of RAM56,255 GB of scratch disk space12 TB of user storage space1.2 Teraflops

Upgrades in compute nodes, storage, high speed networking in progress

o Request an account via the IT Help Desk (341-HELP).• Funded Research Cluster Hosting• S&T participates in Internet2 research network.

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Infrastructure Servers/Services• Email: Microsoft Exchange

o Exchange supports POP/SMTP, IMAP, & MAPI protocols.o SPAM email filtering -- automatically enabled

• Account File Storage: DFS – Distributed File Systemo S: drive 25GB o Internet Accessible through VPN, DFS, SFTP, etc.o Backed up by Information Technology for disaster recoveryo Personal web space available upon request (50 MB)o Y:\<dept> used for departmental share space

• Research volumes are created for faculty research purposes – 200GB o Research should always be performed using research accounts—not

individual/SSO faculty, staff, or student accounts.

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Campus Network and InternetAccessing Services When Traveling

• Access e-mail through web browser: minermail.mst.edu• Using Virtual Private Networking (VPN):

o Why? Identifies your connected computer as a S&T computer (treats

it as if it were an on-campus system). Computer is assigned a S&T IP/network address.

Communications between your computer and S&T computers is encrypted (while traveling over the Internet) for privacy/protection.

Allows your computer access to services normally not allowed to off campus systems (library tools, online training materials, SMTP sendmail, etc.).

Check the IT “How To” Library: http://it.mst.edu/how_to/index.html

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Purchasing Hardware/Software• Contact the Help Desk for technology purchasing

assistance: http://it.mst.edu/faculty_staff/help_index.html• Desktops, Laptops, Printers & Software:

o Recommend Dell Optiplex & Latitude families (Dell’s corporate line of computers)

o Recommend HP printer line (multi-user, duplex capable, networked printers)o See: http://it.mst.edu/faculty_staff/hardsoftpurchasing/index.html

o For personal (home use) purchases you may work with the University Bookstore for academic and VPA prices.

• Desktop Enhancement Programo http://it.mst.edu/faculty_staff/computer_replacement_cycle/

desktopenhancement.htmllo High performance computing equipment

http://it.mst.edu/faculty_staff/research_support/index.html

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Faculty Advisory Committee

• Information Technology/Computing Committee (ITCC)

• Standing committee of the Faculty Senate• Representative from each academic department,

undergraduate and graduate students

http://facultysenate.mst.edu/InforTechnology.html

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Questions?

• Information Technology

http://it.mst.edu/faculty_staff/help_index.htmlit.mst.edu

help.mst.edu (Enter or check on a ticket)

itpress.mst.edu (Information about what’s going on)

341-HELP