Information Systems Technologies, Inc. QQuest Corporation ATS Features and Benefits.

Information Systems Technologies, Inc.

QQuest Corporation

ATS Features and Benefits

people · process · technology

Effective Resource Management Largest Cost of an Organization is Human

Resources. Daily Absence Rates Can Average Between 5 and

15%. Tardiness of Employees Usually Goes Untracked in

Most Organizations. Effects on Absences and Tardiness Can Be Costly. UAW Has Strict Rules Governing Absences New Rules in FMLA Allow Greater use of Time

Off.


Effects of Absences and TardinessIf a Company requires staffing levels of 1700 Employees (two shifts)

everyday to meet customer demand, the following scenario can occur:

Use DOL wage for the customers industry exmpl. $25.73 / hr with benefits* Total daily absence cost is calculated by multiplying $25.73 x 34 employees x 8 hours** Total daily tardy cost is calculated by dividing total tardy time by 60 minutes (hr) multiplying by $25.73/hr.

Shift

Employees Needed

Average Absences

(10%)

Total Employees

Needed

Total Cost for

Additional Employees

Cumulative Tardy Time (10 minutes)

Total Tardy Time Cost

1st

1200

120

1320

$24,700

1200 Minutes

$514

2nd

500

50

550

$10,292

500 Minutes

$214

Total Per Average

Work Day

1700

170

1,870

$34,992

1700 Minutes

$728


Effects continued…..

Total Yearly “Hard” Costs for the Corporation would be:

$35,720 per day x 235 working days

$8,394,200


Soft Costs of Absences and Tardiness Tardy Employee’s

• Supervisors must cover for them• Other Employee’s must cover for them• Overtime might be needed from previous shift

According to the American Payroll Association (APA)

• The rate of manual time card computation error is1% to 8 % of an annual payroll.

• 1700 employees x 40 hours/week x 52 weeks x $34.72*/hr. x 1% = $1,227,699 (* associated cost for accountant/book keeper)


Soft Costs continued……..

APA also estimates it takes 5 minutes to add and audit one employee’s time card.

• 1700 employees x 5 minutes x 26 pay periods a year / 60 minutes x average managers hourly cost of $56.00 = $ 206,266

Changes in the FMLA law• Make time off harder to track• Increase errors in payroll• Can result in expensive litigation


Total Costs

Adding up all “Hard” and “Soft” costs for Absenteeism and Tardiness, a Company may spend:

Hard costs $8,394,200

Soft costs $1,433,965

Total costs $9,828,165


To help Corporations reduce these costs and increase their

effectiveness,

QQuest created the leading Attendance Tracking System on the

Market Today


Attendance Tracking System


Endorsed by the UAW

Ford Motor Company

25 North American Vehicle Operations plants

Visteon

Most Mfg and Assembly Plants in North America

American Axle

Forge and Gear Plants

Lear Corporation

Kansas City, Bridgeton, Wentzville, Romulus Plants, Hazlewood

Over 300,000 Existing ATS Users


Attendance Tracking SystemEmployees Call In• Absent without Leave (AWOL)• (Sick, No Transportation, FMLA)• Coming in Late

Supervisors Plan• Shift Work• Call substitutes

Human Resources•Tracks Occurrences•Consistent Discipline

Information Systems Technologies, Inc.

How ATS Works


Employee Call-In

Greeted by Attendance Tracking System

Enter 9 digit PIN number

Make selection from system for type of absences:

Enter option #1. Late Enter option #2. Absent

Choose reason for absence. ATS will confirm your selection. “You have selected that you will be late today, if this is correct press 1, if not press 2.”

To repeat this number press 1, to exit the system press 2.

2. Will return to selections for type of absences.

You have indicated that you will be absent due to (your selection), If this is correct press 1, if not press 2.

1. “Your confirmation number is: T123456

2. Will return to selections for type of absences.

1. “Your confirmation number is: A123456

To repeat this number press 1, to exit the system press 2.

Call in from touch-tone phone, to automated system

Using the keypad, enter date expected to return to work.

Call-In Process


Actual Customer Results

2004 Monthly Absent/Tardy Counts

Year-Month 2004-01 2004-02 2004-03 2004-04 2004-05 2004-06 2004-07 2004-08 2004-09 2004-10 2004-11 2004-12

Absent 2386 2181 1783 2169 1791 2004 965 1406 1247 1195 998 1162

Tardy 30 41 51 70 104 142 75 175 209 227 193 217Major Manufacturer with 6,500 employees experienced a 51% reduction in absences in the first year of implementation


Actual Customer Results continued…

2004 Monthly Absent/Tardy Counts

Year-Month2004-03 2004-04 2004-05 2004-06 2004-07 2004-08 2004-09 2004-10 2004-11 2004-12 2005-01 2005-02Calls 864 839 681 731 258 737 593 658 468 343 370 497Events 659 624 499 570 176 535 407 468 346 270 258 351

Medium size company with 2,000 employees experienced a 46% reduction in absences in the first year and a 51% reduction in Tardiness.


Accurately tracks employee absenteeism and Tardiness

Lowers Absences

Reduces tardy times

Improves manpower planning

Provides historical statistical data for budgeting

Maintains fair and consistent procedures

Automatically interfaces with Payroll

Corporate Benefits of ATS


Instant notification via pager, e-mail, cell phone Check Call-In Log for the days absences. Make schedule changes to have shift covered. Review Supervisor Report - determine if employee

will require discipline upon returning from absence – if so, make schedule meetings with HR.

Accurate and cumulative FMLA recording and reporting.

Automatic interface with Payroll system eliminates manual calculations and mistakes.

Supervisor / Manager Benefits


Employee Benefits

Consistant process eliminates confusion.

Simple 1-800 is the only tool employee uses.

Confirmation # assures the employee they have successfully reported their status and can protect them from unnecessary discipline.


Call-In Log


Employee History


Statistic Reports

•4600 - Discipline•586 - Jury Duty•618 - Bereavement


Additional ATS Features

Time Usage Report Call Deep Dive Report Ability to Change Reason

Types Voice Prompts Location Level Reports Shift Level Reports Global Notification

Update

Changeable Broadcast Messages

Traceable Confirmation Number

Excel Import


ATS Solution Choices:

Hosted ATS

Enterprise ATS


Hosted Version

Hosted ATS offers:

• Quick startup and • Low entry cost with monthly payments.

QQuest hosts the application and data atour data center. The only customer requirement is an internet connection.


Enterprise Version

Enterprise ATS:• Provides the greatest flexibility• Allows for customization• Incorporates Payroll feeds

Includes• Hardware servers• Software licenses• Customization programming• Implementation assistance


Installation and Set-Up Telephone Number

• “Vanity” number if so desired. For example 1-888- Customer name

Rollout Kits• A letter describing the benefits and new procedures.• A refrigerator magnet to with the call-in phone number.• Wallet-sized card with the call-in phone number and any

other Customer-requested information

Employee Training Program• Employees• Supervisors• Human Resources


ROI (Absence Reduction)Assumption is absence can be reduced by using ATS for attendance and tardiness tracking and reporting for absence and tardiness discipline and management. Assume 5% reduction of reported annual absences.

Absence Reduction

1700 Total Number of Employees

Assumed to Use ATS

10 Average Annual Days Absence

17,000 Total Employees Absence Days –

ATS Users

850 Total Absence Days Eliminated (5%)

$148,580 Efficiency Gained, Dollar Savings

per Year

Hourly rate of $21.85 was used for this calculation


ROI (Administration Reduction)Assumption is that 5 minutes per employee per month can be saved in

administrative work by using ATS for attendance and tardiness tracking and reporting.

** 5 minutes per employee x 1700 employees / 60 minutes*** $34.00 average hourly Manager pay rate x 1,692 hours


Assumed to Use ATS *

141 Number of Hours spent / Month on

Absence Reporting

141 Number of Monthly Hours Saved

1,692 Number of Annual Hours Saved


per Year ***


ROI (Incorrect Recording)Assumption is that miss-recording or not recording absence information will be eliminated or greatly reduced and that accrued and used sick time will more accurately calculated by using ATS for attendance and tardiness tracking and reporting. Assume that 5% of total employees using ATS will have improved reporting.

**American Payroll Association report on costs of time card fraud and inaccuracy. Cost was calculated at $150 for time card inaccuracy and $232 for time card fraud.


Assumed to Use ATS *

$382 Annual Cost of Time Card

Inaccuracy **

85 Number of Employees with

Approved Absence Reporting (2% of Total Using ATS)


per Year ***


ROI Summary

Absence Reduction Efficiencies = $148,580

Administration Efficiencies = $57,528

Recording Efficiencies = $32,470

Total Savings = $238,578

Additional savings are experienced through the reduction in workforce needed. When a Company has a better understanding of their average absences and Tardy’s for a given day, a more precise staffing plan can be created eliminating excess staff.


Exception Reporting

All Companies offer time off as part of the benefit packages given to employees. Vacations, sick, and personal days are a normal part of a Company’s policies. The ATS system deals only with those employee’s that take more than the allotted time off or are habitually tardy. The system can and will improve a Company’s overall efficiencies!

Information Systems Technologies, Inc. QQuest Corporation ATS Features and Benefits.

Documents

technology total costs

technology callin log

employees x

technology effects of

year of implementation

tardiness of employees

accountantbook keeper

expensive litigation