Information Systems Services Banner Super User Meeting 10 March 2008.

Information Systems Services

Banner Super User Meeting

10 March 2008



Welcome and Introductions

Dr Clive Souter, Banner Super User Group Chairman

(Introducing Peter Bindon, SIMS Manager)



Banner Projects 2008/2009

Peter Bindon

SIMS Manager


IS Programme

Governance

Process

Business Requirement

ISSGApproval &

Prioritisation

ProjectBrief

BSSG Approval &

Prioritisation

Project Mandate

ISSGApproval

BSSG Approval

Project Initiation

Document

ExecuteProject


SIMS Team - 2008/09 Projects (subject to IS Programme Governance Process)

• Classifications (c/f from 07/08)

• Online Registration for RPG (c/f from 07/08)

• UPMC Enhancements

• HESA 08/09

• Diploma Supplements

• UG Admissions Review

• PG Electronic Fulfilment

• e-Thesis

• Progression Tool

• Exploit Banner 7

• Banner 8 Review and Market Review

• Points Based System



Online Module Enrolments

Alice Hornostaj

Operations Officer, Central Student Administration


Enhancements to Online Module Enrolment

Improve student experience

• Step by step process The module enrolment web pages have been broken down into a step

by step process, making the module enrolment process more intuitive and user friendly

- 1) View Compulsory Modules

- 2) Check Timetable

- 3) Choose Optional Modules

- 4) Choose Elective Modules

- 5) View and Confirm Module Choice


• “Warning” messages

Students will be presented with “warning” messages asking them to review their choices when they don’t comply to the rules as defined for their programme of study in the Programme Catalogue

Students will be presented with “warning” messages when one of the modules they have chosen is recorded in the Module Catalogue as having a Pre/Co-requisite and is flagged as such online (module flagged with an “R”). Students will be required to confirm that they meet the module requirements before progressing to the next step

• Students will be able to email their parent school directly from online module enrolment pages via a generic email address provided by each School


• Offer students a better search facility for Electives, including Elective modules offered by the Language Centre

Grid by subject area

Ability to search by key word within the module title or search by credits, semester or level

• Module Choice Confirmation

Once students have completed the last step of online module enrolment (View and confirm module choice), students will receive an email as confirmation of enrolment and listing the modules they have enrolled for at that time


Improve school processes

• Enhancement to Banner report SWRPCME Student email address added to the report

Credits displayed by level (1, 2, 3 and 5)

Modules displayed by semester

• Enhancement to Banner report SWRPCMX Credits displayed by level (1, 2, 3 and 5)

View modules enrolled for

• Automatic notification of students non-compliance Email triggered automatically to School Generic email address after each step

of the enrolment process when students do not comply to the rules as defined for their Programme of study in the Programme Catalogue


Future enhancements to Online Module Enrolment

• As systems develop further, it is likely that the online process will continue to be reviewed and enhanced further, particularly with regard to the checking of compliance with programme of study rules eg module pre and co-requisites requirements



Process Mapping

Mark Britchford, Project Officer

Space Management/Online Registration

Process Mapping

• Why we are process mapping

• How we are process mapping

• What we are doing with the maps

• How it is relevant to Banner users

• Future developments

Process Mapping

Why?

• To clarify what the Student Services Centre does

• To merge counters together in one building

• Identify and remove duplication of effort

Process Mapping

How?

• Find knowledgeable people in each office

• Use Triaster process mapping software

• Combine process maps to achieve ‘best practice’

Process Mapping

Who?

• Representatives from each office

• Experienced in their area of work

• Trained to use the software

Process Mapping

Triaster process mapping software (www.triaster.co.uk)

• Gives the person who knows the process the ability to map it

• Helps standardise maps

Process Mapping

Triaster Processes Mapping software

• Uses simple noun-verb-noun structure

• Enables joining of maps across different areas

Process Mapping

Process Map structure

NounVerb

Noun

Noun

Noun

Noun Decision

Process Mapping

Degree Conferment Enquiry

Process Owner: Counter Services MgrCreated By: Renato Pallassini

Last Revised: 06/03/2008Version: 0.1

This process is new or has been modified since it was last reviewed, the information presented here is subject to approval.

Degree conferment

enquiry

Counter Services Clerk

Check BANNER record

(SHADEGR)

Next ceremony session

No ceremony

record

Ceremony in non

imminent session

In Absentia

Counter Services Clerk

Check with student if change

is requested

Conferment change

requested

No conferment

change requested

See Degree Conferment

Change process

Degree conferment

enquiry solved

No further action required

Has the student received a

Graduation Info Brochure?

Graduation Info

Brochure received

Grad. Info Brochure

not received

Give student a brochure if

brochures have been sent

Feedback

Process Mapping

See Degree Conferment Change process

Process Owner: Counter Services MgrCreated By: Chris Jowett

Last Revised: 15/11/2007Version: 0.1

This process is new or has been modified since it was last reviewed, the information presented here is subject to approval.

Conferment change

requested

Degree conferment

enquiry solved

Student to complete a Degr.

Conferment Change form

Deg. Conf. Change

form complete

Events to execute change

of degree conferment

Feedback

Process Mapping

‘As is’ to ‘best practice’

• Selection of similar ‘as is’ processes compared

• Workshops to ensure essential elements taken from each map

• ‘Best practice’ maps created and adopted

Process Mapping

Maps online

• All maps available online – initially within Student Services

• Software enables user to quickly access relevant information

Process Mapping

Process Mapping

How is this relevant to Banner?

• Banner is included in many different processes

• Will enable Banner users to see how the information they provide is used

Process Mapping

Future developments

• Inclusion of all of Student Services processes

• Process maps available to a university-wide audience

Process Mapping

Future developments

• Process maps used to integrate computer systems that improve how the University operates eg

• Document management

• Customer relationship management



ODBC

Dan O’Rourke, Banner Training & Documentation Officer

SIMS



Question Time

Dr Clive Souter, Banner Super User Group Chairman

Information Systems Services Banner Super User Meeting 10 March 2008.

Documents

module choice slide

school slide

module enrolment process

module catalogue

step students

programme catalogue

system slide

time slide