Information system and information technology

Information System: Strategic Use of IT

Megat Zainurul Anuar bin Megat JohariDreamsoft (M) Sdn Bhd

http://[email protected]

http://trainingandcoaching.blogspot.com

table of contents

• digital economy• the scenario

– the business problem– the it solution

• information system and information technology• information system concept and definition• data + information (relevant)• classification of information system• interrelated support systems• Interdependence of IS and organization

digital economy

• the economy that is based on digital technology, networks, computer and software

the different betweenold economy vs. new economy

True Story• Ever since Boston Red Sox owner

Harry Farzee sold Babe Ruth to the Yankees following the 1919 season, the Sox had not won a World Series

Ref: www.redsox.com /2004

business = games/sports…“where employee performance MUST be

measured”

the problems

• identify the best players available• acquire them before their rivals do• how long to keep them before they stop

producing

the ultimate goals

• beat the competitors (XYZ)• win the world series (game)

try this:http://www.e-hris.com/login.php

introduction

• Information technology (IT)

– (abbreviated IT) refers to all of the computer-based information systems used by organizations and their underlying technologies.

related terms: it architecture & it infrastructure

introduction

• Information system (IS)

– A set of interrelated components that collect, manipulate, and disseminate data and information and provide feedback to meet an objective

– Examples: ATMs, airline reservation systems, course reservation systems

IS are more then a computers

perspectives on information systems

components of a system

are used to build

INFORMATION TECHNOLOGY

Hardware

Software

Databases

Networks

Other related components

INFORMATION SYSTEMS

Payroll System

Inventory System

Marketing System

Customer Service System

IS vs. IT

definitions

• Data: raw facts

• Information: A collection of facts organized in such a way that they have additional value beyond the value of the facts themselves.

Data

RM35,000 D. Zakaria RM12,000 Units

North Region RM100,000 Units

Data Processing

DataInformation

RM35,000 D. Zakaria RM12,000 Units

North Region RM100,000 Units

Salesperson: D.

Zakaria Sales Territory: North

Region

Current Sales: 147

Units = RM147,000

another look of an Information System?Information systems (IS) collect, process, store, analyze, and

disseminate information for a specific purpose.

datainfoinstruction

ProgramPeopleEquipmentstorage

SolutionsReportsGraphicetc

decision makingauto control

INPUT PROCESSING OUTPUT

CONTROL

classification of information systems

• organizational structure– EIS, DIS, IS

• functional area– F,H,A,M

• activity supported– S,M,O

• support provided• TPS,MIS,KMS,OAS,DSS,GSS,ISS and etc• system architecture

– mainframe, standalone, distributed (networking)

transaction process

MIS DSS

EISData

warehouseExternal

information

Non computersupport

Internet &Other computer support

The TPS collects information that is used to build the DSS and EIS.The information in the data warehouse and DSS can be used as an input to EIS

interrelated support systems

growing impact of IT/IS: factor

1. internet growth and technology convergence– e-business, e-commerce, e-government

2. transformation of the business enterprise– flattening, decentralization, flexibility,

collaborative work

growing impact of IT/IS: factor

3. growth of a globally connected economy– global delivery systems, management control

in a global marketplace

4. growth of knowledge and information based economies– k-economy, time based competition

5. emergence of the digital firm– core business processes accomplished using

digital network

ex: emergence of the digital firm

interdependenceBusiness strategy

Rules

processes

software

hardware

database

telecomm

interdependence: is and org

organization Information system

the development of :information system strategic planning

lesson learned> comprehension

Q&A

ask now or forever hold your peace!

exercise:

1. Evaluate the role played by the information systems in your organisation and their relationship to each other

2. Describe the information systems supporting the major business functions: [ex:sales and marketing, manufacturing and production, finance and accounting, and human resources]

Dreamsoft (M) Sdn Bhd

url: http://www.thedreamsoft.comemail: [email protected] blog:

http://trainingandcoaching.blogspot.com