Information on ACRP • www.TRB.org/ACRP • Regular news and updates on: o Upcoming and ongoing research projects o New publications o Success stories o Announcements o Webinars • Find ACRP on Facebook and LinkedIn
Information on ACRP • www.TRB.org/ACRP • Regular news and updates
on: o Upcoming and ongoing
research projects o New publications o Success stories o Announcements o Webinars
• Find ACRP on Facebook and LinkedIn
Upcoming ACRP Webinars
• April 25 – Guidance for General Aviation Facility Planning
• May 24 – Legal Aspects of Airport Programs
• June 9 – Transporting Passengers to, and Through, Airport Facilities
You can register for and learn more about upcoming 2016 webinars by visiting:
http://www.trb.org/ACRP/ACRPwebinars.aspx
Opportunities to Get Involved! • ACRP’s Champion program is a new
initiative! • Designed to help early- to mid-
career, young professionals grow and excel within the airport industry.
• Airport industry executives sponsor promising young professionals within their organizations to become ACRP Champions.
• Visit ACRP’s website to learn more.
Additional ACRP Publications Available on this Topic
ACRP Report 12: An Airport Guide for Regional Emergency Planning for CBRNE Events
ACRP Report 88: Guidebook on Integrating GIS in Emergency
Management at Airports
ACRP Report 94: Integrating Web-Based Emergency Management Collaboration Software into Airport Operations--A Primer
ACRP Report 95: Integrating Community Emergency Response
Teams at Airports (A-CERTs) ACRP Synthesis 60: Airport Emergency Post-Event Recovery
Practices
You can learn more about these publications by visiting www.trb.org/publications
Today’s Speakers
Moderated by Meaghan Smalley, Jacksonville Aviation Authority
1) Report 103: Integrating NIMS (National Incident
Management System) for Personnel and Resources at Airports • Heidi Benaman, Faith Group, LLC
2) Report 112: A Tool for Developing Airport Terminal Incident Response Plans • Don Griffith and Aaron Moore, IEM
ACRP Report 103: Integrating NIMS (National Incident
Management System) for Personnel and Resources at Airports
Heidi Ann Benaman
Goals and Objectives • Presenter (Heidi) experience • Report 103 overview “Integrating NIMS for
Personnel and Resources at Airports” • Challenges for airports • Steps to overcome and incorporate NIMS/ICS
• Training • EOC utilization
Heidi Ann Benaman, Project Manager, Subject Matter Expert
• 22 years airport operations and emergency management
• Pittsburgh International Airport (PIT) • Portland International Airport (PDX)
• 9 ½ years consulting • NIMS ICS for airports trainer
• Airport-wide ICS for PDX • ICS trainer Freeport Bahamas post Floyd • ICS trainer AAAE PIT workshop
• More than 30 AEPs – 150/5200-31C • Concept of Operations (ConOps)
planning for airport EOCs
ACRP Report 103 Overview • Research problem:
• Some airports lacked knowledge of tools, resources, training and best practices to integrate NIMS/ICS into emergency preparedness
• Objective: • Guidance for all size airports to incorporate NIMS/ICS
• Findings • Researched training programs • Researched best practices at airports • Case studies
• Large hub (MSP) • Medium hub (MKE) • Small hub (CYS/JAN) • General Aviation (SUS)
• Training matrix for personnel • Integrating ICS structures/tools
Challenges for Airports • Federal Emergency Management Administration (FEMA)
training programs are very broad • Airport emergencies are different from FEMA events
• Shorter duration • Usually use local resources/mutual aid • Mutual aid resources usually not reimbursed • Don’t build base camps • Need to continue aircraft operations as soon as practical
• FAA AC 150/5200-31C lacks pure ICS guidance • Coordinating the field command with the EOC • Time for training • Budgets for training
Steps to Overcome • Must be supported at the top • Establish a position either FTE or collateral duty • Design a training matrix specific to your airport • Consider developing airport specific ICS training
• Train all airport personnel • Train with airlines, ground handlers and other stakeholders • Train with mutual aid • Train to your specific responses as outlined in the AEP
• Practice utilizing ICS tools and nomenclature regularly • Fuel spills • Air shows • IROPS • Utilize the EOC
Training Matrix Example
Localized Training Options • FEMA on-line courses • Local emergency management agencies • State emergency management agencies • Local colleges and universities • Hire a third party expert to conduct training
• Share the costs with other mutual aid agencies • Share the costs with other critical infrastructure
organizations (oil, power, dam or port) • Invest in a train the trainer program • Develop ICS training specific to your airport
Train with Stakeholders
Train Frequently – Fuel Spill
Train Frequently – Air Show
Utilize the EOC • Some airports only activate for annual table top and
triennial • Staff don’t become comfortable with:
• Roles in the EOC • Technology • Especially so for relief staff shift B
• Coordination with the field staff needs to be practiced
ICS Chart Without EOC
ICS Chart With EOC
For Additional Information: ACRP Report 103: A
Guidebook for Integrating NIMS for Personnel and Resources at Airports
http://onlinepubs.trb.org/onlinepubs/acrp/acrp_rpt_103.pdf
Heidi Ann Benaman [email protected]
ACRP Report 112: Airport Terminal Incident
Response Plans
Don Griffith, IEM Aaron Moore, IEM
2
Don Griffith, Presenter
Manager, IEM • Air Operations Program Manager • Principal Investigator – ACRP Report 112 • Principal Investigator – ACRP Report 95
Principal Investigator – ACRP Report 94 • Project Manager – ACRP Report 73
3
Aaron Moore, Co-Presenter
Senior Air Operations Planner, IEM • Project Coordinator – ACRP Report 112
4
Research Team • Don Griffith and Aaron Moore, IEM • Gloria Bender and Karthik Ayodhiramanujan,
TransSolutions, LLC • Dr. James Fielding Smith, Smith-Woolwine
Associates Inc. • Kim Kenville, Kim Kenville Consulting, LLC • Alvy Dodson, Dodson Aviation Security Consulting,
LLC • Julie Quinn and Kathy Williams, QuinnWilliams, LLC • Carol White, Carol White Consulting, LLC
5
ACRP Report 112 Oversight Panel
• Sean Brosnan, Chair, Detroit Metropolitan Airport • Herby Duverne, Taino Consulting Group • Job D. Kunkel, The Louis Berger Group • William J. Liese, Corgan Associates Architects PC • Michael Pape, Idaho Division of Aeronautics • Connie M. Proctor, Salt Lake City Department of
Airports • Thomas R. Rossbach, HNTB Corporation • Roman Pinon, FAA Liaison • Bernardo Kleinger, TRB Liaison
6
Introduction to the Research Problem
• Recent natural and manmade events at airport terminals demonstrate the need for a more comprehensive approach to protecting the public
7
Introduction to the Research Problem (cont.)
• Improvements needed in the following areas:
– Shelter-in-place (SIP), evacuation, and repopulation/recovery plans
– Training, drilling, exercising, and mutual aid agreements – Incident response for travelers with mobility and cognitive
impairments – Coordination and response between airport and
stakeholders
8
Introduction to the Research Problem (cont.)
• A planning tool was needed that combined:
– Efficiency – Ease of use and scalability – Robust software design interface (i.e., not requiring support)
• Tool needed to account for all stakeholders’ needs
9
The TIRP Tool • The Terminal Incident Response Planning (TIRP) tool is a
scalable tool that airport operators, terminal managers, emergency managers, and planners can use to create and maintain airport terminal incident response plans
• Assists in developing response plans that mitigate impacts of incidents on airport terminal users
10
The TIRP Tool (cont.) • Focuses on incidents that cause or generate
response actions at airport terminals such as:
– Shelter-in-place (SIP) – Evacuation – Repopulation/Recovery
• Covers natural and human-caused incidents
11
TIRP Development Step 1: Risk Analysis
• Risk Analysis: Identified nine highest priority incident types affecting airport terminals
– Active shooter – Security breaches – Bomb threats – Electrical outages – Snow storms – Tornadoes – Structural fires – Earthquakes – Hurricanes
12
TIRP Development Step 2: Literature Review
• Literature Review: Examined risk analysis
• Examined airport terminal incident responses within the last decade
• Researched mass transit, sports venues, medical institutions, public schools, universities, and railroads to determine incident activities
13
TIRP Development Step 3: Data Collection
• Data collection from 50 airports conducted
– 15 large hub, 11 medium hub, 12 small hub, and 12 non-hub primary airports canvassed
– 32 of the primary commercial airports canvassed provided plans, checklists, and other related data for analysis of recurring patterns of response and industry best practices
14
TIRP Development Step 4: Tool Design and Beta Testing
• Research team performed beta testing and user guide development at RDU, PHX, FLG, IWA, DAL, DFW, and ROA
– Captured beta test results and user critique – Refined tool and user guide for ease of use
15
TIRP Development Step 5: TIRP Tool Development
• Software development process
• Final user guide developed after TIRP tool development to ensure clear and concise instruction
16
Benefits of TIRP Tool • Incorporates industry best practices
• Does not require high level of technical expertise
• Can be scaled up or down for any airport category
• Minimal amount of input yields substantial practical
output
• Addresses three major terminal response activities:
– Evacuation – Shelter-in-place – Repopulation
17
How Can TIRP Help You? • Tool accounts for personnel, coordinating entities,
equipment, and other considerations for response activities during the nine major incident types
• Planners can expand beyond the nine major incident types
• TIRP tool outputs a comprehensive baseline TIRP and associated checklists for each incident type
18
How Can TIRP Help You? (cont.)
• TIRP tool combines multiple airport stakeholders to effectively coordinate appropriate incident response activities
• Embedded checklists provide quick reference for responders during high-stress incident response activities
• TIRP tool is a great reference for developing comprehensive training and exercise programs for terminal incident response actions
19
Let’s Try the Tool! • Download tool and user guide
• Following tool prompts, enter information that is
unique to your airport, including incident type
• Tool automatically creates a plan that adheres to specific:
– Airport terminal configurations – Airport terminal policies – Airport terminal standard operating procedures
• The more information you feed the tool, the more
comprehensive your plan becomes
20
Step 1: Airport Details Tab • Input detailed airport information
– Airport name – Responsible department for plan – Plan date and revision history – Airport sponsor/owner
• Input stakeholder information
– Medical facilities and POCs – Tenants (airlines and concessionaires) and POCs – List all utilities and POCs
21
Step 1: Airport Details Tab (Airport Information)
22
Step 1: Airport Details Tab (Medical and Tenants)
23
Step 1: Airport Details Tab (Concessionaires)
24
Step 1: Airport Details Tab (Utilities)
25
Step 2: Plan Profile Tab • Continue to Plan Profile tab
– Select size of airport – Add incidents affecting airport terminal based on:
• Hazard risk analysis • Incident history
• Important: At the bottom of the plan profile tab, add
all pertinent reference material (rules, regulations, guidelines for your plan)
26
Step 2: Plan Profile Tab (Initial Incident Selection)
27
Step 2: Plan Profile Tab (Reference Material)
28
Step 3: Populate the Excel Tabs
• Once you complete Plan Profile tab, TIRP tool will automatically load selected incident tabs for your airport’s profile
• Note: All airports will have Shelter-In-Place, Evacuation, and Repopulation tabs
29
Step 3: Populate the Excel Tabs (cont.)
• Depending on your unique incident profile, your airport may have one or more of the nine incident tabs
• All tabs have a checklist section
– Checklists are at the end of each incident section created in your plan
– Use checklists as critical action reminders – Checklists help ensure performance – Checklists can be customized based on incident and unique
characteristics of your airport terminal
30
Step 3: Populate the Excel Tabs (Checklist Example)
31
Step 4: Generate the TIRP • Once tabs are complete, select “Use Control Form to
Print Draft Plan” button
– This button launches the control form, and from there you can print out your unique plan
• Your comprehensive draft plan will be developed in 1–3 minutes
32
Step 4: Control Form Example
33
Plan Example
34
Plan Example (cont.)
35
Plan Example (cont.)
36
Step 5: Put Your Plan in Action
• You will now have a great baseline TIRP and associated checklists for each incident
• The plan, being MS Word based, is completely editable
• Users can update the plan in two ways: – By adding new data to the TIRP tool Excel program and then
generating an updated TIRP – By updating the existing MS Word version of TIRP
• For incidents not covered by the tool, users can
develop their own section of the plan in the MS Word version and update the TIRP in that manner
41
For additional information:
ACRP Report 112: Airport Terminal Incident Response Plans http://www.trb.org/main/blurbs/171121.aspx Don Griffith [email protected] Aaron Moore [email protected]