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Letter of Complaint from Lady Isabella Large-Smythe
Large-Smythe Manor Great Lane
Kingdom of Cloudland KC2 7XXL
Date as postmark
Dear Anastasia and Archibald, I would like to begin by congratulating you on the magnificent party you arranged. The food was superb, the entertainment was exciting and everyone had a wonderful time. However, there was just one problem – Goldilocks! Unfortunately, my family found her behaviour completely unacceptable. First, she stole food off my daughter Imelda’s plate; then she broke one of the chairs for the musical thrones game, which meant that my son Igor could not join in; and finally, she went into our guest bedroom and tried on my clothes, sprayed my expensive perfume and ruined my new scarlet lipstick. She even climbed into one of the freshly-made beds and fell asleep! Although I realize that this was not your fault, I feel that you should be told about the situation and that Goldilocks should be punished as a result of her actions. Yours sincerely,
My son loves playing musical thrones. He couldn’t play because Goldilocks broke his chair. He got very bored.
The guest bedroom was very messy. I had to spend three hours tidying it up. I didn’t get much sleep.
The balloons looked lovely. Goldilocks decided to pop six of them with a pin. My son got a terrible fright.
I have lots of money to spend on perfume. I did not like to see Goldilocks waste all of it. Now I will have to buy some more to replace it.
I’m sure you did not expect Goldilocks to cause such trouble. She was out of control. I think we need to put a stop to her mischief before it’s too late.
The castle courtyard looked wonderful when we arrived. Goldilocks trampled across the flowerbeds. It looked a complete mess afterwards.
Dear Mrs Hewitt, Thank you for your letter. It was lovely to hear from you. Firstly, I am so glad that you enjoyed your evening with us. It was wonderful to celebrate our wedding anniversary surrounded by so many of our treasured friends. However, I was truly sorry to hear about the extremely unfortunate incident outlined in your letter. I had no idea that Mrs Baldwin had brought along Olive the Octopus and then actually waltzed with her on the dance floor. I agree that it was completely unacceptable behaviour. As a result, I have spoken with Mrs Baldwin about it. Although Olive is a highly sociable creature and likes to dance, Mrs Baldwin has assured me that she will be kept well away from parties in future. To show you how sorry I am, please allow me to pay for your gown to be dry-cleaned. I hope this will help to make amends and trust that our friendship will not suffer as a result of this disastrous incident. Yours sincerely,
Talk Homework Can we talk about things that you have had to complain about in the past? Have you ever made a formal complaint? If so, what did you say and what did you ask for?
Did you receive a response to your complaint?
A Giant Birthday
Talk Homework Can we talk about things that you have had to complain about in the past? Have you ever made a formal complaint? If so, what did you say and what did you ask for?
Did you receive a response to your complaint?
Talk Homework Can we talk about things that you have had to complain about in the past? Have you ever made a formal complaint? If so, what did you say and what did you ask for?
Did you receive a response to your complaint?
Talk Homework Can we talk about things that you have had to complain about in the past? Have you ever made a formal complaint? If so, what did you say and what did you ask for?
Did you receive a response to your complaint?
Talk Homework Can we talk about things that you have had to complain about in the past? Have you ever made a formal complaint? If so, what did you say and what did you ask for?
Hi Isabella, Thanks for your letter. Soz about Goldilocks. I couldn’t believe that Imelda went hungry because of her stealing all the food! I’ve spoken to my mum and she’s gonna warn Goldilocks that she won’t be invited to anything ever again if her behaviour doesn’t improve. I agree that her behaviour was soooooo bad. To say sorry for Goldilocks’ behaviour, I’ll buy you a new lippie. Hope this will make you feel better and that you’ll still be friends with Mum and Dad. It was cool to see you at the party. J Cheers,