Informações e Serviços via CelularReversing e-gov brazilian trend (Obligations e-Services X Rights e-Services) M-gov reversing the logic: Oldest Scenario: Why provide e-services

http://www.itec.al.gov.br

Móvel

Institute of Information Technology Alagoas State Government -ITEC/AL

W3C Workshop - "Role of Mobile Technologies in Fostering Social Development"

02/06/2008

Informações e Serviços via Celular

2

http://www.itec.al.gov.br

Agenda� Mobile Government Considerations

� Alagoas M-GOV Experience

http://www.itec.al.gov.br

Mobile Government Considerations

http://www.itec.al.gov.br

E-Gov Multichannel Scenario

http://www.itec.al.gov.br

E-Gov Multichannel Scenario

http://www.itec.al.gov.br

Mobile GovernmentDefinitions

� Mobile Electronic Government: Mobile technologyresources as government-society relationship channel

� Mobile Government must be seen as E-GOV extension

and can be considered the best way

� Excellent digital inclusion opportunity

� It is seen as a better way to reach and interact with

citizens

(Patricia Pessi, 2007 – CONIP M-GOV)

http://www.itec.al.gov.br

Mobile GovernmentDefinitions

� Steps for m-gov good scenario:� Government-society relationship multichannel strategy

� Electronic public services with modeled business process

� M-GOV like an e-GOV extension

http://www.itec.al.gov.br

Alagoas m-GOV experience

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http://www.itec.al.gov.br

MóvelWhat is ? / Concept

Human Resources

M-Services

Human Resources

M-Services

Planning and Budget

M-Services

Planning and Budget

M-Services

IT

M-Services

IT

M-Services

Defense

M-Services

Defense

M-Services

Healthcare

M-Services

Healthcare

M-Services

Tourism and Culture

M-Services

Tourism and Culture

M-Services

Finance

M-Services

Finance

M-Services Public Management

M-Services

Public Management

M-Services

Education

M-Services

Education

M-Services Agriculture

M-Services

Agriculture

M-Services

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http://www.itec.al.gov.br

MóvelObjectives

� Mobile devices like main digital inclusion way, with

development Government-Society channels

� Use mobile devices like a “pocket government” channel

� Expand e-government actions to 1.6 million mobilephones enabled in Alagoas State. (over than 1.6 millionmobile phones X only 200.000 PC´s with internet access)

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http://www.itec.al.gov.br

Móvel:Motivations: Digital Inclusion

� Mobile phone like a digital inclusion channel;

� Mobile phone popularity:

� 1,68 million mobile phones enabled: Alagoas

� Increasing by year: 6,7%

� More than 127 millions : Brasil

� Increasing by year: 13,57%

� Exist a lot of technologies to develop solutions and services (WAP, JME, SMS, XHTML, etc);

� A lot of services must be available throught mobile phones

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http://www.itec.al.gov.br

Móvel:Motivations: Electronic Government

� M-gov expanding e-gov

� Reversing e-gov brazilian trend (Obligations e-Services X Rights e-Services)

� M-gov reversing the logic: � Oldest Scenario: Why provide e-services if not exist consumers

and channels of access to services?

� Current Scenario: There are more than 120 million of potentialchannels of access to e-GOV in Brazil. Where are the e-services?

http://www.itec.al.gov.br

MóvelProducts

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http://www.itec.al.gov.br

MóvelProdutos

� Informations:� Government News;

� Information about Alagoas State laws and rules;

� etc.

� Services:� Administrative procedures monitor

� Vehicle Status

� Driver Status

http://www.itec.al.gov.br

MóvelGovernment Informations - News

http://www.itec.al.gov.br

MóvelGovernment Informations – Laws and Rules

http://www.itec.al.gov.br

Móvel:Administrative procedures monitor

http://www.itec.al.gov.br

Móvel:Vehicle Status

http://www.itec.al.gov.br

Móvel:Driver Status

http://www.itec.al.gov.br

MóvelNext Step

(in development):

Mobile Transparency Portal

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http://www.itec.al.gov.br

Alagoas State Transparency Portal

� Monitoring government finance execution all publicauthorities (Executive, Judicial, Legislative and others)

� Empower citizens to monitor public finances, reduce corruption actions, bad public management, improving quality expenses and transparency of public resources

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http://www.itec.al.gov.br

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http://www.itec.al.gov.br

MóvelAlagoas State Transparency Portal

� Transparency on mobile devices screen � Expand premises of Transparency Portal to mobile phones

� Allow any citizen monitor Alagoas State finances

� Allow any citizen who has a mobile phone monitor finances ofAlagoas State

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http://www.itec.al.gov.br

MóvelAlagoas State Transparency Portal

� Mobile Transparency Portal� Expense by Creditor

� Expense by type

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http://www.itec.al.gov.br

Móvel:Transparency - Expense by type

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http://www.itec.al.gov.br

Móvel:Transparency - Expense by creditor - Key: Name

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http://www.itec.al.gov.br

Móvel:Transparency - Spending by lender – Key: C.P.F. (Personal ID)

http://www.itec.al.gov.br

Thanks !!!

Thiago José Tavares Ávila IT Director

[email protected]+55 (82) 33151548/88339041

http://www.itec.al.gov.brhttp://movel.al.gov.br

[email protected]+55 (82) 33151557