Healthcare Apps for your office 365 / SharePoint online platform Healthcare Manual Work transfer Video call Self tests Social Networking and finding colleagues Planning Events and trainings healthcare store Social Map ECD accesible Today’s Route Day activities By 2030, 450,000 additional caregivers if there is no efficiency improvements taking place (SCP, 2012) The cost of nursing care and home care going up from 11 billion in 2009 to 25 billion in 2030 (Social and Cultural Planning Office, 2012) Nearly 60 percent of the clients in emerging economies are using mHealth (mobile healthcare). In the Western world it is only 35 percent. By far the highest cost in health expenditure is salary (CBS, 2012) Spending on care increased between 1998 and 2010 by 60% (CBS, 2012, Health and Care in figures 2012) The cost of this care increased between 2007 and 2011 by 7% per year on average. (SCP 2013) In 2000, the cost of care was 8% of GDP. Now that is 13% and in 2040 with unchanged policies 30% of GNP (SCP, 2013) Only a quarter of this increase is due to aging (SCP 2013) Main causes of rising costs: Innovations in health care, higher welfare, more chronically ill and aging (SCP 2013) WHY OFFICE 365 WITHIN HEALTHCARE? Digital workplace and client portal for healthcare employees, patient/client, persons involved and others in the sector Office 365 is an online platform of Microsoft which can be bought as a service, inexpensively, for healthcare organizations. The platform is a completely useful employee portal, a client portal, a digital work- place and social intranet. For healthcare there are a lot of specific apps available which will grow with your goals and changes Secure, private and mobile. Connects apps in your portal through a single entry for the user and streamlined processes. Collaborations within the team, with the client and with other interested parties is possible for the first time. More healthcare with less resource. Online (Video) communication between health care providers and between health care provider and client, is of increasing importance Self-help and improvement in cooperation with informal care is increasingly necessary In light of the growing market there are greater demands on the professionalism of current care providers and directors Also within Healthcare social media is becoming highly important The patient is central. The patient is increasingly called ‘Client’. More transparency needed on indicators and reporting for example around results and commitment and planning. Healthcare employees like to use Facebook ebay, skype and youtube, so why not with a digital workplace? I visit clients at home but then I have to go back to the desk to transfer notes manually. Everything in the Cloud. Is that Safe? Some clients want to do a lot of things on their own. Others would like help. How can we improve collaboration and stay within the regulations? 2 6 3 7 8 4 Shocking numbers and facts Quick access to information, colleagues, planning, email and clients via mobile or tablet Quality manual, protocols and care processes quickly available Personalized information. I only see what I need to see directly: if colleagues are available and have the option to call, send them a message or video call. I only have 1 app, 1 front with 90% of what I need daily I can provide better care within the same time span and keep my client better informed. I’m better aware of what has happened with my client since my last visit. Accessible and simple Rapid Circle is a preferred partner of Microsoft in Healthcare. Rapid Circle implements SharePoint and Office 365 within healthcare institutions for portals, mobile and digital workplace intranet. Viewed from the client and caregiver and care focused on usability and adoption. Rapid Circle | Kraanspoor 40 | 1033 SE Amsterdam | The Netherlands | m: +31 (0)61 52 29 076 | [email protected] Rapid Circle Australia | 341 Burwood Road | Hawthorn 3123 | Australia | m: +61 (0) 40 30 41 389 | [email protected] Quotes from heathcare Increasing demand of healthcare, increasing costs. Efficiency and cost reduction is necessary 1 Healthcare employees want a workplace with faster access to knowledge, colleagues, information and opportunities to do the transfer of work everywhere 5 IN BRIEF: Efficiency improvements in health care are crucial. One of the solutions is more efficient care through better collaboration, faster access to information and avoid double handling. Possibilities to decrease the rising costs include (CPB 2013): What does a healthcare institution find important in a platform for new forms of cooperation in care? More efficiency Higher labor productivity Responsibility lower in the organisation Better market operations Less hospitals (specialisation and concentration) More neighbourhood care via general practitioner More healthcare on distance (e-health) Countering of overtreatment and waste More responsibility of the care needed (more self care) More emphasis on healthy living (prevention) Quicker access to information and protocols Planning, Calendar and Directions Transfer of work Collaboration between care and interested persons, clients, healthcare employees and the sector Better client self care More efficient collaboration between teams Save on license costs of applications through portal function and by making use of already available systems and applications 1 front portal = 1 place for all important information from several systems Quick insight in Electronic Client Records Email for everybody Quick and easily accessible direct communication, at the time that it is convenient Targeted dissemination of news and information Application streamlining border processes 100% 0% < BELANGRIJK < 8 Trends in Healthcare 8 advantages of Office 365 for the healthcare employee Start with a Cloud Ready Assessment Run a Business Health Care Assessment to provide a Business case and a Program of Demands Create a persona’s analysis to identify and increase probability of adoption of various apps Make adaption and change strategy an important part of the implementation from the start High level of involvement from employees at early stage of project Install proof of concept and evaluate with focus group Iterative development and use of Care Apps Make sure there is a Management Buy-in Engage a Microsoft partner with extensive experience in Office 365 within the Health Care Sector Encourage, monitor and enthuse continuous and prolonged involvement from stakeholders. Keep innovating √ √ √ √ √ √ √ √ √ √ Where Office 365 can help Vincent van D Example Social Intranet for healthcare 10 Steps in order to achieve a successful implementation Planning & Control Zorgdossier VANDAAG Afspraken Waarschuwing Nieuwe Berichten Zorgdoelen Medicatie Belangrijkste Co Let op Te laat met inzenden van testresultaten Ademhaling Doel Meer energie Evalatie afronden ‘s Morgens ‘s Middags ‘s Avonds Fluoxetine Fluoxetine Glimperide Perphenazine Temazepam Vincent van D Caroline Witv Bert Natenst Wilco Turnho Niels Matthij Psychotherapeu Sociaal Psychiat Wijkverpleegkun Sportarts Verpleegkundig