Infinite Possibilities Fidel Technologies Corporate Presentation.

Infinite Possibilities

Fidel Technologies Corporate Presentation

Sales and Support Staff Technical Staff Business Administration Staff HR Staff

Presentation Audience

Fidel Technologies – an Overview Execution Model What IT activities can be outsourced? – Fidel 　

Services Reasons for IT Outsourcing Flow Why Fidel? Business Approach Japanese Level & Training Staff Augmentation & Staffing Business Process Outsourcing Regarding HR Contract Client Loyalty our motto

Index

Sales and Support Staff

Fidel Technologies – An Overview

Fidel YK started operations in Oct 2001 Capital: 6,000,000 JPY Office: Cosmos Gyoen Bldg, 501-D, Shinjuku Ku, Tokyo-160-0022 Japan Team of 15 engineers in Japan with a strong team of 100 engineers in

India (including alliances) ISO 9001 certified Offshore Development Center Main area of business: Technology Consultancy, System Integration, IT

Outsourcing, Re-engineering, application development, package/ product development, Staff Augmentation, Training, BPO

Platforms: Windows, Linux, Palm O.S Technologies: Java, .NET, Open Source, Microsoft, etc Domains: E-commerce, Retail, Insurance, CRM, ERP, Service Industry,

Travel & Fashion, Security, E-learning, Knowledge management, Portal management, Mobile Applications

CAD Systems: CATIA, AutoCAD, IDEAS

Execution Model

Project　Based　Onsite　Placement

Client

Fidel Engineer

Onsite　+　Offshore　Model

Client

Offshore Team

Fidel Engineer Project Management

Client

Offshore Model

Offshore Team

What IT activities can be outsourced ?

IT　Strategy　Development Architecture　&　Solutions　Design Programming　&　Application　Development Application　&　Product　Customization Application　&　Product　Maintenance Re-Engineering Software　Testing Product　Research　&　Development System　Administration Infrastructure　Build　Up　&　User　Support Digitization　of　Information E-Learning　&　Training Staffing　&　Staff　Augmentation

Reasons for IT Outsourcing

Cost Savings Easier Cost Calculation Better Cost Control Reduced Internal Overhead Flexibility - Inexhaustible Human resources Use of extensive external knowledge & skills More structured approaches

Technical Staff

Why Fidel ?

Solutions designed to suit the specific purpose Common set of objects and functions reused so in effect speedy

delivery Cost effective A good understanding of Japanese clients and market conditions Bilingual capability Distributed project handling Structured approach, proven processes ( ISO 9001:2000 certified ) Access to various skill sets Strong & stable alliances Project management using project management tools, web camera,

chat for offshore projects A strong connection to India and introduce Indian markets to foreign

companies

Fidel CRM

Fidel's Customer Relationship Management (CRM) services Help you acquire new customers Retain existing customers Realize your goal of total customer satisfaction Help you succeed in all aspects, may it be business process

assessment, software selection, implementation or post implementation support services.

At Fidel, we have proven, hands-on expertise to implement a CRM on an open source platform.

Business Administration Staff

Business Approach

IPR/Copyright

　　 All developed code and design will be the ownership of the client.

Security

　　 From a macro perspective security has to be dealt at 2 levels viz: human interaction and the systems level

　　 All employees and alliances have to sign a confidentiality agreement designed with the help of clients.

　　 SSL, Data encoding, log name & password protection systems are used to further ensure data security at systems level.

Joint Business, Global Business

　　 With Outsourcing, our clients can have access to some of the best companies in the world and thereby expand the business horizons. Thus truly a global approach.

HR Staff

Japanese Level & Training

The Japanese proficiency is determined worldwide as per the examinations conducted by the Japan Foundation

Focus on reading, writing & speaking. Emphasis on technical & business communication

Japanese Training @ Fidel Planned Japanese Language course, with a test every week. Trainers with vast Industry Experience in Japan. Besides Japanese, there is an emphasis on soft skill building,

communication and behavior. Hiragana, Katakana, Kanji

（ Target=1000 ）、 Vocab （ Target=5000 ） Social & Business manners: Team Culture, Taking responsibility for

work other than being given and so on. Fidel has a strong alliance with Pune University in India where

Japanese language courses are also conducted

Staff Augmentation & Staffing

Through our strong network and internal training for I/T professionals we can offer the following staff augmentation roles for Japan:

Project Managers Technical Leads Software Engineers LAN/WAN Engineers System Analysts Workstation support Application/System Developers Help Desk

We offer a flexible, risk-free alternative to fulfill your staffing needs: Short and long term consulting assignments Contracts with option to hire Special needs staffing .

Onsite co-ordination becomes more easy and controlled as Fidel has it’s own office in Japan.

Business Process Outsourcing

Translations (Japanese to English & English to Japanese) Data entry, Data conversion. Localization Bilingual IT Helpdesk support. We provide remote system support (batch process/help desk).

OUT/IN BOUND call center. All back office operations (Cost Centric) to local / off-shore. Human Resource activities.

All these activities are specific and focused on Japanese Language.

Regarding HR

Interviews In case of onsite work, using web chat, web camera, teleconference a candidate

can be interviewed from India.

On a pre-decided date and time Fidel will arrange for a teleconference with the alliances or engineers in India.

VISA Fidel will arrange for the visa and travel arrangements

Health Insurance Fidel / Alliances will arrange for the health insurance of the candidate

Fidel (India ） 　 Client

Fidel will be the window and the administrator for the engineers.

Contracts

All contracts will be designed and signed in the language preferred by the client (Japanese or English)

Considering an exit strategy a clause about legalities will be mentioned to safeguard interests of each

In case of onsite work, it will be only project based and not mere placement

Client Loyalty our motto

The entire process has been carefully developed to offer utmost transparency for the client

From top management to the engineer level, communication is given an utmost importance

All processes have been carefully broken down into steps to measure the performance against the costs

Thank You

For further questions please contact : JAPAN

Sunil Kulkarni

+81-3-3351-3160 , +81-90-8348-9892

[email protected]

Mandar Inamdar or Sushrut Potdar

+91-20-24223912 , +91-20-56231709

[email protected] , [email protected] http://www.fideltech.com