Chapter 3 Porter Competitive Model for Industry Structure Analysis
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Chapter 3
Porter Competitive Model
forIndustry Structure Analysis
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Can Information Technology:
• uild !arriers to prevent a company from entering an
industry"
• uild in cost# difficult for a customer to s$itch suppliers"
• Change the !asis for competition $ithin the industry"
• Change the !alance of po$er in the relationship that a
company has $ith customers or suppliers"
• Provide the !asis for ne$ product and services% ne$mar&ets or other ne$ !usiness opportunities"
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Porter Competitive Model
Intra-IndustryRivalry
Strategic Business Unit
BargainingPower
of Buyers
Bargaining Power
of Suppliers
Substitute
Products
and Services
PotentialNew Entrants
Source: Michael '" Porter
()orces *overning Competition inIndustry
Harvard Business Review, Mar"+A r" ,-.-
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*eneric Value Chain
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Adapted $ith the permission of the )ree Press% an imprint of Simon 8 Schuster Inc"" from
C0MP'TITIV' A2VA/TA*': Creating and Sustaining Superior Performance !y Michael Porter" Copyright9 ,-; !y Michael '" Porter"
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5ey 0!<ective
• *ain a competitive advantage=
• 1nderstand the forces that influence this"
• 5no$ ho$ to use models to do an o!<ective
evaluation"
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Chapter 3
The Porter Competitive Model
for
Industry Structure Analysis
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A Successful IS Professional
1nderstands !oth IT and the !usiness in $hich
they $or&"
7as good communication s&ills"
Can sell their IT solution to someone else>s
pro!lem"
Is a self starter and can handle a large amountof personal responsi!ility"
Manages their o$n career"
7as a high degree of personal confidence"
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ATP Approach," 4ead Value ine articles for industry perspective and
company information"
?" og onto the company $e! page and loo& at general
!usiness information and most recent annual report"A" 2etermine dominant !usiness"
" Identify !usiness and IT leaders"
C" 2efine the industry the company is in"
2" Identify the ma<or mar&ets in $hich theyoperate and determine the mar&et that you $ill
analy@e using the Porter Competition model"
'" Start to develop an understanding of the si
primary !usiness strategies in this industry"
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ATP 4esearch
," Value ine
?" Company $e! page and annual report"
3" Internet search engines:
6ahoo
As& Beeves
*oogle
" i!rary reference documents
;" Bac& Callon and his documents
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7o$ and Dhere to Search
Company /ame and 'ecutive /ames
Competitor /ameEDe! Pages
IT Pu!lications + 2atamation% InformationDee&
usiness Pu!lications + AI% )ortune% usinessDee&
Industry Associations + e"g" Semiconductor Industry Association
)inancial Analysis De! pages
i!rary 4eference 2es& + arons% Moodys% etc"
Bac& Callon>s office
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A$areness of competitive forces can
help a company sta&e out a position
in its industry that is less vulnera!leto attac&"
Michael '" Porter
Competitive Strategy
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The Plan
• Address the Concepts of the Porter
Competitive Model"
• Provide some industry eamples using theCompetitive Model"
• Address the Value Chain conceptually and
$ith industry eamples"• 4evisit each of these using the Airline
Industry as the eample in Chapter "
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Porter Competitive Model
• Das not developed for IS use"• rea&s an industry into logical parts%
analy@es them and puts them !ac& together"• Avoids vie$ing the industry too narro$ly"• Provides an understanding of the structure
of an industry>s !usiness environment"• Provides an understanding of competitive
threats into an industry"
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T$o 5ey Fuestions
," 7o$ structurally attractive is
the industryG
?" Dhat is the company>s relative
position $ithin the industryG
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Dhy 2o 6ou CareG
The collective strength of the industry forces
determines the ultimate profit potential of an
industry"
The strongest competitive forces are of greatest
importance in formulating competitive strategies"
'very industry has an underlying structure% or aset of fundamental economic and technical
characteristics that gives rise to these competitive
forces"
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Dhy 2o 6ou CareG
This vie$ of competition pertains to industries
selling products and those dealing in services"
A fe$ characteristics are often &ey to the strength
of each competitive force"
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5ey Industry Analysis )actors
• Collecting the data"
• 2etermining $hich data is crucial"
• Selecting an appropriate overall approach"
• 2eciding on the logical starting point"
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asic 0!<ectives of the S1
," To create effective lin&s $ith
!uyers and suppliers"
?" To !uild !arriers to ne$ entrants
and su!stitute products"
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Porter Competitive Model
Intra-IndustryRivalry
Strategic Business Unit
BargainingPower
of Buyers
Bargaining Power
of Suppliers
Substitute
Products
and Services
PotentialNew Entrants
)igure 3+,
Source: Michael '" Porter
()orces *overning Competition in
Industry
Harvard Business Review, Mar"+A r" ,-.-
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4ivalry i&elihood
• Profit margins"
• Industry gro$th rate and potential"
• A lac& of capacity to satisfy the mar&et"• )ied costs"
• Competitor concentration and !alance"
• 2iversity of competitors"• 'isting !rand identity"
• S$itching costs"
• 'it !arriers"
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A uyer 7as Po$er If:
," It has large% concentrated !uying po$er that ena!les
it to gain volume discounts andEor special
terms or services"
?" Dhat it is !uying is standard or undifferentiated andthere are multiple alternative sources"
3" It earns lo$ profit margins so it has great incentive
to lo$er its purchasing costs"" It has a strong potential to !ac&$ard integrate"
;" The product is unimportant to the Huality of the
!uyers> products or services"
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A Supplier 7as Po$er If:
," There is domination of supply !y a fe$ companies"
?" Its product is uniHue or at least differentiated"
3" It has !uilt up s$itching costs"
" It provides !enefits through geographic proimity to
its customers"
;" It poses a definite threat to for$ard integrate into
its customers> !usiness"
" A long time $or&ing relationship provides uniHue
capa!ilities"
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2efinitions
New Entrant: An eisting company or a startup
that has not previously competed $ith the S1
in its geographic mar&et" It can also !e an
eisting company that through a shift in !usinessstrategy !egins to compete $ith the S1"
Substitute Product or Service: An alternative
to doing !usiness $ith the S1" This dependson the $illingness of the !uyers to su!stitute% the
relative priceEperformance of the su!stitute
andEor the level of the s$itching cost"
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Possi!le arriers to 'ntry• 'conomies of scale"
• Strong% esta!lished cost advantages"
• Strong% esta!lished !rands"
• Proprietary product differences"
• Ma<or s$itching costs"
• imited or restrained access to distri!ution"• arge capital ependiture reHuirements"
• *overnment policy"
• 2efinite strong competitor retaliation"
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Su!stitute Threats
• uyer propensity to su!stitute"
• 4elative priceEperformance of su!stitutes"
• S$itching costs"
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Competitive Strategy
• Dhat is driving competition in my current or
future industryG
• Dhat are my current or future competitors
li&ely to do and ho$ $ill $e respondG
• 7o$ can $e !est posture ourselves to achieve
and sustain a competitive advantageG
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Strategy 0ptionsAccording to Michael Porter
Primary Strategies
," 2ifferentiation
?" east Cost
Supporting Strategies
," Innovation?" *ro$th
3" Alliance
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Can Information Systems:
," uild !arriers to prevent a company from entering
an industryG
?" uild in costs that $ould ma&e it difficult for a
customer to s$itch to another supplierG3" Change the !asis for competition $ithin the
industryG
" Change the !alance of po$er in the relationshipthat a company has $ith customers or suppliersG
;" Provide the !asis for ne$ products and services%
ne$ mar&ets or other ne$ !usiness opportunitiesG
P C i i ! d l
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Porter Copetitive !odel
"eavyweig#t !otorcycle !anufacturing Industry
Nort# $erican !ar%et
argaining
Po$er of
uyers
• 4ecreational Cyclist
• 6oung Adults
• a$ 'nforcement
• Military 1se
• 4acers
Potential
/e$ 'ntrant
Su!stitute
Product or
Service
Intra+Industry 4ivalry
S1: 7arley+2avidson
4ivals: 7onda% MD%
Su@u&i% 6amaha
• )oreign Manufacturer
• 'sta!lished Company
'ntering a /e$ Mar&et
Segment• /e$ Startup
• Parts Manufacturers
• 'lectronic Components
• Specialty Metal Suppliers
• Machine Tool Vendors
• a!or 1nions
• IT Vendorsargaining
Po$er of
Suppliers
• Automo!iles
• Pu!lic Transportation
• Mopeds
• icycles
Business Strategy !odel !otorcycle !anufacturing Industry
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'ngineering Product 2esign Manufacturing SalesE2istri!ution usiness
Inforation Systes
Copany Structure
Independent Alliances Boint VenturesESu!sidiaries
Sales&'istribution Strategy
2istri!utors Independent 2ealers )ranchised 2ealers
!anufacturing Strategy
Vertically Integrated Vendor 'mphasis 0utsource
!ar%et Strategy
/orth American 'urope BapanEAsia atin America
a$ 'nforcement Military 4ecreational Professional 6oung Adult
Product Strategy
TypeEPurposeESi@e
7eavy$eight 0ff+4oad 2ual Purpose 4oad 4acing CafJ 4acer
Price Strategy
'ntry evel Moderate Premium
Business Strategy !odel - !otorcycle !anufacturing Industry
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Porter Copetitive !odel $nalysis
for t#e San (rancisco )iants
Intra-Industry
RivalrySBU: S( )iants
BuyersSuppliers
Substitute Products and Services
New Entrants
Porter Copetitive !odel $nalysis for t#e San (rancisco )iants
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Porter Copetitive !odel $nalysis for t#e San (rancisco )iants
Bay $rea !ar%et
Intra-Industry RivalrySBU: S( )iants
•4ivals: 0a&land A>s•Minor eague ase!all•S")" -ers•*olden State Darriors•College Athletic 'vents•7igh School Athletic 'vents
•Movies% Stage Plays% etc"•*eneral Travel and Travel Pac&ages
Buyers•2ie 7ard *iants )ans•2ie 7ard ase!all )ans•)air Deather ase!all )ans
• /on+!ase!all )ans•0ut of To$n Visitors•0pposing Team )ans•Age *roup Segments•*roups Versus Individuals•Corporate Sponsors•Sports Driters and Media
0utlets
Suppliers•Players 1nion•City of S)•Transportation Services
•)ood Service•Sovereigns•Police and Sanitation
Service•1tilities•Stadium 'mployees
Substitute Products and Services•Televised ase!all *ames + )ree or Ca!le Service at 7ome•Televised *ames at Sports ars
• 4adio roadcasts of ase!all *ames• 4otisserie eagues% Trading Cards% Memora!ilia
New Entrants•Arena )oot!all eague•Canadian )oot!all
•Professional 7oc&ey•Professional Soccer •Sumo Tournaments
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argainingPo$er
of Suppliers
Potential /e$ 'ntrants
Su!stitute
Products
and Services
argainingPo$er
of uyers
Intra-Industry Rivalry
S1: 5leiner Per&ins Caufield 8 yers4ivals: 7am!recht 8 Fuist
SeHuoia Capital
Sierra Ventures
SeHuoia Capital
Arthur 4oc& 8 Co"
Asset Management Corp"
Porter Copetitive !odel
*enture Capital Industry in t#e U+S+
• rea&do$n of
industry !oundaries
• Increasing sophistication
• More options• etter information
• o$ arriers to 'ntry
• 4apid 'ntry
• Attractive 4ates of 4eturn
• More glo!al sources
• Concentration in the
hands of a fe$ institutions
• Increasing sophistication
• etter information
•More firms
•More capital•2iminishing opportunities•Cut+throat competition•7igher deal prices
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VC Sponsored Companies
• 2igital 'Huipment
• Apple Computer
• )ederal 'press• Sun Microsystems
• CompaH
• otus 2evelopment
• Staples
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Ma<or Start+up Company Sources
• Stanford 1niversity
• MIT
• 1niversity of Teas
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Venture Capital Industry
• The roots of the industry can !e traced to the ,-?Ks and
,-3Ks $ithin the 1"S"
• 'arly companies that o!tained VC funding $ere 'astern
Airlines and Lero"• )irst VC firm $as A42 in ,- founded !y 4alph
)landers% President of )ederal 4eserve an& of oston"
• ig push to ta&e advantage of DDII technology developed
at MIT"• The industry all !ut shut do$n !et$een ,-.K and ,-.."
• 'conomic gro$th implications of emerging% small
companies"
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VC Strategies in ,-K+,-.K
• Invest in management team and mar&et potential"
• Stress value+added company !uilding"
• Concentrate on start+up and early stage companies"
• e a lead investor"
• Invest for ten years% may!e longer !ut harvest $hen
appropriate"
•4aise a ne$ fund once your present fund is performing$ell"
• 2eal ma&ing and transaction s&ills are important !ut not
central to the value creation process"
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,-K and eyond Strategies
• 4aise ne$ funds $hile the money is flo$ing instead of $hen
you need the money"
• 4ely on financial engineering for Huic& entry and eits"
• 'ploit hot IP0 mar&ets to harvest early and often"
• Co+invest versus !eing the lead investor"
• oo& to later+stage 0 and M0 deals for large minimums
and faster returns"
• Dorry less a!out the management team 6ou can shape it laterN"
• Dorry more a!out the fiduciary epectations of the limited partners"
• Trade the horse !efore it dies"
P t C titi ! d l
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Porter Copetitive !odel
Education Industry: U+S+ Universities
Intra-Industry RivalryStrategic Business Unit
BargainingPower of Buyers
Bargaining
Power
of Suppliers
Substitute
Products and Services
Potential
New
Entrants
• )aculty• Staff • 'Huipment and
Service Suppliers• Alumni• )oundations• usiness• *overnment
• oo&s and Videotapes• Computer+ased Training• Training Companies
• Consulting )irms
• Students• Parents• usiness
• 'mployers• egislators
• )oreign 1niversities• 2istance earning• Motorola 1"• /ational Technical 1niversity
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1"S" 1niversity Industry StructureIntra-Industry Rivalry:
o$ gro$th rate or
shrin&age
'cess capacity
1ndifferentiated product
Competition for funding
and contri!utions
Bargaining Power of Buyers:Price Pressures
Mo!ility
Bargaining Power of Suppliers:
Cost Pressures
id Processes Are Common
1nions and Tenure
Barriers to Entry:
o$ entry !arriers
7igh eit !arriers
Substitutes: 'asy to su!stitute
Self+study success
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Porter Competitive Model Tips
," To incorrectly define the industry can cause ma<or
pro!lems in doing Section I of the analysis term paper"
?" 6ou must identify the specific mar&et !eing evaluated"
3" 6our analysis company is the Strategic usiness 1nit"
" Identify rivals !y name for ma<ors% !y category for minor
rivals if needed to present the !est possi!le profile of
rivals"
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Porter Competitive Model
;" e sure to address the po$er implications of !oth
customers and suppliers" Po$er !uys them $hatG
" Identify !uyers and suppliers !y categories versus
companies"
." Summari@e your Porter Model analysis"
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Computer Industry
Dhy is this industry more of a challenge to
evaluate using the Porter Competitive
ModelG
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0ld Computer Industry
,ayer
'istribution
,ayer .
$pplication
Software
,ayer /
0peratingSyste
Software
,ayer 1
Coputing
Platfors
,ayer 2Basic
Circuitry
IM 2'C 7P )u<itsu /C4
)igure 3+3
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The /e$ Computer Industry
,ayer 2
!icroprocessor Intel L Motorola 4ISC Po$er PC
,ayer 1
CoputerPlatfors
IM CompaH 0ther Intel+ased PCs Apple Macs 0ther
,ayer /
0perating
Syste
Software
MS 20S Dindo$s 0SE? 1ni Apple
/ovell /et$are anyan IM 0thers
,ayer .
$pplications•Spreadsheets•Dord Processors•2ata!ase
otus ,+?+3 Microsoft 'cel Fuattro Pro
,ayer
'istributors
Computer
2ealers
Super
Stores
Mass
MerchandisersClu!s Mail
0rder
Value+add
4esellers
2irect
Sales)orce
0ther
)igure 3+
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Computer Industry Mar&et Segments
•Supercomputers
•Mainframes
•Minicomputers
•Dor&stations
•Personal Computers
•Peripheral 'Huipment
•7ard$are
•Soft$are
•Services
•Telecom /et$or&sG
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PC Industry Segment
," Passed O,KK !illion in sales in the first ten years"
?" *ro$th and competition $as !ased on industry standards
li&e never !efore"
3" This has spa$ned thousands of niche companies"
" The PC has fundamentally restructured the Computer
Industry"
;" Industry pioneers !elieve the revolution is no more than
half over"
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Change 4elative to Selling PCs
," anguages
?" Application Pac&ages3" Connectivity and Compati!ility
" Multimedia
;" *roup$are
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Computer Industry
0f the top fifteen companies in ,-.;% only
four remain:
• IM
• /'C
• 7P
• /C4
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The 0ld Computer Industry
IM and the 1/C7
urroughs
1nivac
/C4
Control 2ata
7oney$ell
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PC Industry Change
• Atari
• Cromemco
• )ortune Systems
• Dicat Systems
• 5aypro
• Morro$ 2esigns
• 0s!orne Computer
• Victor Technologies
• CompaH
• 2ell
• *ate$ay
• IM
• 7P
• /'C
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The )uture Computer Industry
," Traditional 1S Companies largeN"
?" Asian 'lectronic Companies"
3" The /e$ Strategy Companies"
Dhy has the 1S continued to !e the $orld leader in
the computer industryG
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Porter Value Chain
Basic Concept:
," 2eals $ith core !usiness processes"
?" 'na!les trac&ing a ne$ idea to create a ne$
product andEor service from origination all the
$ay to customer satisfaction"
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Porter Value Chain
Service
Sales
and
2istri!ution
Mar&eting
Production
and
Manufacturing
'ngineering
!anufacturing Industry *alue C#ain
4esearch
and
2evelopment
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4etail Industry Value Chain
Mar&eting and
Selling
0perating
Stores
2istri!uting
Inventory
Managing
Inventory uying
Partnering$ith
Vendor
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Value Chain Things to 4emem!er
," Value to customer o!<ective is not clear"
?" 4elay team concept is too time consuming and doesn>t
$or& in the current competitive environment"
3" Maimi@e the value+add activities and eliminate as
much as possi!le the things that do not add value"
" Ma&e sure that each step in the overall process each
functionN does things consistent $ith the overall
o!<ective of value to customer"
* i V l Ch i
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*eneric Value Chain
I/01/2
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)igure 3+Adapted $ith the permission of the )ree Press% an imprint of Simon 8 Schuster Inc"" from
C0MP'TITIV' A2VA/TA*': Creating and Sustaining Superior Performance !y Michael Porter" Copyright
9 ,-; !y Michael '" Porter"
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Property and Casualty Industry Value Chain
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)igure 3+.
Included $ith permission of Michael '" Porter !ased on ideas in Competitive Advantage: Creating and Sustaining
Superior Performance, copyright ,-; !y Michael '" Porter"
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Technologies in the Value Chain
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)igure 3+
Adapted $ith the permission of the )ree Press% an imprint of Simon 8 Schuster Inc"" from
C0MP'TITIV' A2VA/TA*': Creating and Sustaining Superior Performance !y Michael Porter" Copyright
9 ,-; !y Michael '" Porter"% p" ,."
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Summary of Chapter 3
y Sandra Chu
The Porter Competitive Model
for
Industry Structure Analysis
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Chapter 0!<ectives
," To identify significant forces in addition to direct competitors
and customers that impact a company>s position $ithin an
industry"
?" To understand the importance of !asic o!<ectives that a
company has relative to the forces $ithin the CompetitiveModel"
3" To appreciate the po$er implications $ithin the Porter
Competitive Model"
" To understand the t$o !asic strategies and three supportingstrategies used !y intra+industry rivals"
;" To recogni@e industry characteristics that ma&e the use of the
Porter Competitive Model most effective"
P C i i M d l
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Porter Competitive Model
Intra-IndustryRivalry
Strategic Business Unit
BargainingPower
of Buyers
Bargaining Power
of Suppliers
SubstituteProducts
and Services
PotentialNew Entrants
)igure 3+,
Source: Michael '" Porter
()orces *overning Competition in
Industry Harvard Business Review, Mar"+A r" ,-.-
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Industry Structure and the Company Position
• 7o$ significant is the structure of the
industry to eisting companies and possi!le
ne$ entrants or providers of su!stitute products or servicesG
• Dhat is the company>s relative position
$ithin the industryG
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Porter Competitive Model
• Intra+Industry 4ivalry
ogical starting point"
2eals $ith the nature and degree of competition"
• Strategic usiness 1nit has t$o primary o!<ectives:
Create effective lin&s $ith !uyers and suppliers
uild !arriers to ne$ entrants and su!stitutes
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S1 and Competitive StrategiesPriary Strategies:
• 'ifferentiation: !e different% !e uniHue at meeting
some need valued !y the customer"
• ,ow-Cost: !e the cheapest"
Supporting Strategies:
• Innovation: doing creative% often original things"• )rowt#: stressing the importance of !usiness gro$th"
• $lliances: competing through formali@ed relationships $ith other !usiness enterprises"
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Porter Competitive Model
• Threat of /e$ 'ntrants
T$o possi!le sources"
Consideration of !arriers to entry"
• Threat of Su!stitute Products or Services
Important to clearly understand the definition"
)ocus on via!le alternatives" 2etermine attractiveness and deterrents of
su!stitutes"
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The Value Chain
• Systematic method for eamining the !usiness
processes of a firm and the interactions !et$een
them"
• Idea of a (chainQ ++ identify core !usiness
processes and ho$ they can !e lin&ed"
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Value Chain
," The ultimate o!<ective is value to customer"
?" A focus needs to !e on value+add activities and trying to
eliminate as many activities as possi!le that do not add value
to customer"3" Ma&e sure that specific !usiness functions &eep in mind the
ultimate o!<ective and not !ecome distracted !y doing things
that seem to ma&e them loo& good"
" 4emem!er that time has !ecome a ma<or competitiveconsideration and that a relay team concept can contradict
this premise"
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Conclusions
• The Porter Competitive Model is &ey to
understanding !usiness competitiveness"
• It is important for a company to assess its position$ithin an industry and relative to customers and
suppliers"
•The model can !e used to understand if IT canchange the competitive environment of an
industry"
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Possi!le 'am Fuestions
," Identify an industry $here information systems act as a
significant !arrier to entry and eplain the significance of this
!arrier"
?" Identify and eplain the t$o !asic strategies and threesupporting strategies used !y intra+industry rivals"
3" Dhat is the primary !enefit to !e derived through the use of
the Porter Value ChainG
" 'plain the logic of gro$th as a competitive strategy and
provide t$o company eamples $here this $as a &ey
strategy"