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Solution in Detail
© 2013 SAP AG
Professional Services
Workforce Planning and Analytics
Executive Summary Solution Overview Contact Us
© 2013 SAP AG or an SAP affiliate company. All rights reserved.
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Leveraging Workforce Data
Lack of timely, actionable information tosupport business decisions
Workforce and cross-enterprise data is often
distributed across multiple, fragmented systems,
creating challenges to merge that data. Con-
solidating data from disparate systems is
complex and costly and results in a long cycle
time from point of data demand to delivery of
strategic insight.
Inability to make workforce decisions thatare clearly aligned with business objectives
Lack of insight into critical resource gaps and
potential skill shortages puts your ability to meet
business objectives in jeopardy. Manual
and ad hoc workforce planning processesresult in delays, additional cost, mismatch, or
failure when putting resources in place.
Lack of clarity about what it is important
to measure
HR and resource management professionals
must understand what measurements are
important to the business and establish appro-
priate metrics and benchmarks. To do this, HR
and resource management organizations mayneed to develop the necessary skill sets to ana-
lyze, plan, and predict workforce performance.
Professional services companies need a
ready-to-use workforce planning and analytics
solution – with metrics, benchmarks, and best
practices – that supports workforce decisions
aligned with business objectives.
Workforce insight helps HR experts and resource managers make sound decisions.
To align workforce with business strategy, organizations must analyze data, identify
trends and root causes, and share findings and recommendations with stakeholders. Achieving Better Insights
Leveraging Workforce Data
SAP Innovations
Enabling Strategic
Discussions
Executive Summary Solution Overview Contact Us
Of organization have a strong
ability to analyze workforce data
as well as to design, implement,
and monitor workforce optimiza-
tion strategies
Source: SAP PerformanceBenchmarking
10%
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All rights reserved.
SAP solutions for workforce planning and
analytics increase the effectiveness of HR
through a comprehensive library of delivered
metrics, industry benchmarks, and HR best
practices that help measure the things that
matter. In addition, strategic and operational
workforce planning creates visibility into critical
resource gaps so they can be addressed in
a timely manner to minimize business risk.
As with any strategic initiative, the ability to
access, analyze, and report on success or
failure is paramount. HR analytics are a highly
effective mechanism to aid corporate agility.
The right tools enable an organization to
execute critical goals without any talent-related
disruption along the way.
Achieve Better Insights
Gain visibility into workforce dynamics and composition.
Please provide YouTube link.
In the word file is a smart link.
Executive Summary Solution Overview Contact Us
Achieving Better Insights
Leveraging Workforce Data
SAP Innovations
Enabling Strategic
Discussions
Best-Run Professional Services
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Workforce planning and analytics solutions from SAP improve and expedite HR
and line-of-business decision making. End-to-end workforce planning covers
strategic, operational, and day-to-day activities. On premise or cloud based, the
software enables you to discover and report workforce issues and trends across
the enterprise. Executives and line-of-business owners can make sound, timely
decisions and measure the impact of HR investments.
Enable Strategic Workforce Discussions
Increase speed and efficiency in producing accurate information
Gain insight into workforce dynamics and composition
Address critical resource gaps to drive business strategy
Gain quick time to value with rapid implementations
Build in-house analytics skills leveraging predefined and delivered content
32%Lower employee turnover
in organizations that haveenterprise-wide visibility into
workforce availability and gaps
Source: SAP Performance
Benchmarking
Executive Summary Solution Overview Contact Us
Achieving Better Insights
Leveraging Workforce Data
SAP Innovations
Enabling Strategic
Discussions
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Analytics solutions provide workforce insight
that facilitates decision making for executives,
HR experts, and resource managers. Organiza-
tions must assess data, identify trends and root
causes, and share findings with stakeholders to
align their workforces and business strategies.
SAP offers a comprehensive library of more than
2,000 metrics, HR benchmarks, and strategy
guides designed around HR’s role as advisor to
the business. This library is complemented by
best-in-class business intelligence tools for data
integration, analysis, and visualization to remove
complexity in assembling and communicating
insight.
SAP Innovations
SAP solutions for workforce planning and analytics enable you to accelerate
business through workforce optimization. You gain deeper and targeted insight
into workforce dynamics and composition for better forecasting, planning, and
decision making.
Executive Summary Solution Overview Contact Us
Achieving Better Insights
Leveraging Workforce Data
SAP Innovations
Enabling Strategic
Discussions
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Workforce Insight
Reporting
Increase speed and efficiency in producing accurate information.
Analytics
Gain insight into workforce dynamics and composition to help businesses makebetter decisions more quickly.
Planning
Address critical resource gaps to drive business strategy and impact.
Executive Summary Solution Overview Contact Us
Reporting
Solution Overview
Planning
Analytics
Why SAP?
People and Talent
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SAP solutions for workforce
planning and analytics enable
you to gain insights into how
investments in human capital
impact business outcomes.
Workforce Planning and Analytics
Executive Summary Solution Overview Contact Us
Reporting
Solution Overview
Planning
Analytics
Why SAP?
People and Talent
Reporting
Configurable Standard Reports
Flexible Ad Hoc Reporting
Planning
Long-Term: Strategic Workforce
Planning
Short-Term Planning: Shift, Roster,
and Resources
Midterm: Headcounts and Budgets
Reporting Planning Analytics
Analytics
Advanced Interactive Analytics
Dashboards with Ability
to Drill to Details
Benchmarks Across Business
Processes
Embedded Analytics to Facilitate
Decision Making
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SAP software for standard and ad hoc reporting
enables users to prepare and present focused,
salient, and easy-to-digest information about
any aspect of the workforce.
With real-time access to credible data, intuitive
reporting, and dashboards, HR experts and
resource managers can get the information
they need in order to deliver timely, accurateanswers to business questions.
Reporting tools from SAP provide access
to workforce data in the form of standard
and ad hoc reports, live dashboards, and
intelligence embedded in the context of
transactions.
Reporting
24%Higher HR productivity (moreemployees supported by each
HR FTE) in organizations that
have automated reporting
Source: SAP Performance
Benchmarking
Capabilities
Reporting
Benefits
SAP Innovations
Solution Overview
Executive Summary Solution Overview Contact Us
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Standard and ad hoc reporting solutions from
SAP combine advanced analytical data ware-
housing and transactional data stores into one
compelling, end-to-end process.
Report designers enable the creation of for-
matted reports, including output in PDF andin Microsoft PowerPoint, Word, and Excel.
Meanwhile, ad hoc queries can be made live
from the transactional system, and people can
slice and dice through information to createreports. In addition, embedded dashboards
and charts provide real-time interactive
information in the context of a transaction
and on landing pages.
The software simplifies the scheduling anddistribution of reports, while role-based security
and permissions enable secure sharing of
important information across the organization.
72%Fewer manual reports whenthe HR system enables
accurate planning, monitoring
of performance against plan,
and simulation of planning
scenarios
Source: SAP Performance
Benchmarking
Timely Access to Credible Information
Executive Summary Solution Overview Contact Us
Capabilities
Reporting
Benefits
SAP Innovations
Solution Overview
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Standard reporting solutions from SAP
accelerate time to value. Meanwhile, ad hoc
reporting tools provide users with the flexibility
to explore and assemble the information theyneed, as and when they need it, to answer
business questions.
With SAP reporting software, state-of-the-art
visualizations provide a pleasing user experi-
ence that is straightforward and intuitive. And
real-time data access supports short or rapidlychanging decision cycle times and minimizes
data replication and latency. In addition,
embedded intelligence in transaction workflows
enables users to get to information they need
to make decisions quickly.
Increase efficiency and free up HR
experts and resource managers to
focus on added-value activities by
optimizing workforce and talent
management processes and
responding faster to ad hoc inquiries.
Drive Efficiency with Fast, Accurate WorkforceInformation
27%Fewer HR FTEs in strategicand planning functions in
companies with planning
and analytics to simulate
workforce changes and
financial impacts
Source: SAP Performance
Benchmarking
Executive Summary Solution Overview Contact Us
Capabilities
Reporting
Benefits
SAP Innovations
Solution Overview
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With the SAP HANA platform, you can access
reports in real time and refer to up-to-date data
in the context of transaction workflows.
High-speed read access slashes runtime forread-intensive time and payroll reports, and
for exception handling. Meanwhile, efficiencies
in business operations and staffing deliver
improved customer support and satisfaction.
Innovations for Reporting
With high-speed read access, aggregations,
and drill-to-detail functionality, you can reduce
waiting time for long-running reports. You
can also reduce costs due to early exceptionidentification and decrease response time
to employee inquiries.
53%Of organizations report a biggap between the availability
of Big Data and their ability
to analyze it for insights
Source: SAP Performance
Benchmarking
In-memory computing enables real-time
reporting, while mobile technology
allows you to access reports anytime,
anywhere.
Executive Summary Solution Overview Contact Us
Capabilities
Reporting
Benefits
SAP Innovations
Solution Overview
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SAP software helps uncover trends and
provides concrete, actionable insights into
workforce data to drive business strategy
planning.
By transforming integrated workforce data into
compelling visualizations and standardized
metrics, HR professionals, resource managers,
and executives can get the information they
need to check and improve the overall health
of their organization.
A broad and extensible library of delivered
metrics enables consistent standards that
accelerate adoption. Decision makers can
better understand workforce trends by trackingkey performance indicators to identify root
causes, and they can act based on trusted
data.
Uncover powerful insights across your
integrated people and business data with
compelling visualizations, standardized
metrics, and the ability to drill down to
details.
Analytics
80%More time spent on analyzingtrends and data in organiza-
tions where business users
have access to operational
data at all levels (through
dashboards, drill downs, and
so on)
Source: SAP Performance
Benchmarking
Capabilities
Analytics
Benefits
SAP Innovations
Solution Overview
Executive Summary Solution Overview Contact Us
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Workforce analytics software from SAP provides
a broad and extensible library of delivered
metrics. Standardized metrics enable a
consistent approach to analytics across the
organization, and this promotes adoption
and usage of analytics solutions, enabling
benchmarking.
Visibility into data brings attention to areas
where quality is poor, so that they can be
targeted for improvement.
You can look at individual KPIs or correlate
multiple data sources, such as core HR and
talent data and finance, sales, and survey data.
You can then conduct analysis across all data
streams and, by drilling down on key perfor-mance indicators to identify root causes, gain
further insight into what’s happening in your
workforce and business.
9%Of organizations have accessto strong analytics to identify
processes needing operational
efficiencies, data accuracy,
and timeliness
Source: SAP Performance
Benchmarking
Make Decisions Based on Facts
Executive Summary Solution Overview Contact Us
Capabilities
Analytics
Benefits
SAP Innovations
Solution Overview
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SAP solutions for workforce analytics offer
insight into workforce dynamics and composi-
tion, helping businesses make better decisions
more quickly.
The software enables HR experts and resource
managers to focus on the areas that matter.
It tracks key performance indicators that are
aligned to strategic goals and monitors and mea-
sures the business impact of HR decisions.
In this way, the software helps managers and
employees to be more effective, allowing early
insight into problems and opportunities.
Measure and monitor the business
impact of HR, provide early insight into
problems and opportunities, and enable
managers and employees to be more
effective.
Drive Your Business Strategy and Plan for the Future
10%Higher employee engage-ment in organizations that
align HR strategy with
business strategy
Source: SAP Performance
Benchmarking
Executive Summary Solution Overview Contact Us
Capabilities
Analytics
Benefits
SAP Innovations
Solution Overview
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Access real-time HR data to support smarter,
faster decisions with SAP HANA.
Accelerate evaluation of structural authori-
zations, and eliminate data latency asorganization changes affect various systems.
Improve performance in reporting, analytics,
and planning to enhance user experience.
Innovations for Analytics
Reduce total cost of ownership by eliminating
batch processes for the periodic generation of
structural authorizations. You can also improve
performance in mass change processing forreorganizations, migrations, and tariff changes.
In addition, you can improve forecasts by using
predictive analytics, and you can gain early
insight into areas of concern, providing more
reaction time.
20%Higher revenue per employeein organizations that are using
analytics to identify strategic
and competitive advantages
Source: SAP Performance
Benchmarking
The SAP HANA platform enables real-
time analytics, with mobile technology
providing access to data anytime,
anywhere.
Executive Summary Solution Overview Contact Us
Capabilities
Analytics
Benefits
SAP Innovations
Solution Overview
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SAP software delivers the information needed
to build concrete workforce plans for current
and future business development. It supports
the planning of workforce initiatives rangingfrom short-term scheduling through to long-term
and strategic planning for recruiting and
succession.
With a clear understanding of the financial and
operational implications of strategic plans,
business leaders can identify the right work-
force strategies to put in place today so thatcompanies are prepared for the future. And with
the right people in place to execute on business
strategies successfully, companies can drive
and boost revenue opportunities and optimize
profit margins.
Workforce planning software from SAP
helps ensure that your organization has
a clear understanding of the workforce
resources required to achieve business
success.
Planning
29%Fewer HR strategic planningFTEs in organizations with
an accurate, closed-loop
workforce planning process
Source: SAP Performance
Benchmarking
Capabilities
Planning
Benefits
SAP Innovations
Solution Overview
Executive Summary Solution Overview Contact Us
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Strategic analysis tools help you identify future
state and scenarios.
Supply and demand forecasting functions
enable you to make projections about the size
and shape of the workforce required to execute
on business strategy.
Risk analysis tools enable you to ascertain
workforce risks that pose a threat to business
strategy execution.
Operational planning functionality enables you
to cascade and consolidate headcount and
salary planning down the organization.
And strategy, impact, and cost-modeling tools
help you develop interventions and analyzethe associated impacts and costs.
“What-if” impact and cost modeling quantifies
the impact of various workforce scenarios,comparing the true business impact of employee
hiring, development, and retention decisions.
Meanwhile, action and accountability features
help you determine how to integrate workforce
strategies into overall corporate strategies and
how to measure success.
25%Higher revenue per employeein organizations whose busi-
ness and HR strategies are
closely aligned
Source: SAP Performance
Benchmarking
Align HR Plans and Business Objectives
Executive Summary Solution Overview Contact Us
Capabilities
Planning
Benefits
SAP Innovations
Solution Overview
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Formulate your strategy with greater confi-
dence, knowing that your forecasts are based
on credible workforce data from across your
business systems. And execute operationalplanning in line with corporate strategy and
organization objectives.
Identify the skills and competencies needed
to meet your growth strategy, pinpoint any gaps
produced by workforce projections, and under-
stand the associated risks. You can then put
strategies in place to avoid adverse people
events and reduce negative impact.
Dynamically model different workforce scenarios
and understand their financial implications in
real time with robust “what-if” financial modeling.
By improving the quality and accuracy of the
annual headcount and salary planning process,
you can decrease HR costs and increase the
quality of hires.
Align business objectives with the
workforce needed to achieve them and
understand where the gaps are. This
provides more lead time and more
control over building the competencies
that are needed.
Address Critical Resource Gaps to Drive BusinessStrategy
18%More trained employees inorganizations with enterprise-
wide visibility into workforce
availability and gaps
Source: SAP Performance
Benchmarking
Executive Summary Solution Overview Contact Us
Capabilities
Planning
Benefits
SAP Innovations
Solution Overview
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The SAP HANA platform aggregates the
dynamics and composition of the workforce
at any level of the organization in real time. It
supports enhanced "what-if" simulations andassessment of the organizational and financial
impacts of different scenarios, enabling you
to address new situations based on best- and
worst-case scenarios.
Innovations for Planning
Primary enterprise planning functionality within
the SAP Business Planning and Consolidation
application supports operational headcount
planning while providing insight into the financialimpact of headcount planning decisions.
68%Of organizations have limitedor no predictive modeling
capabilities or complex
optimization techniques
for Big Data analysis
Source: SAP Performance
Benchmarking
In-memory computing and operational
planning tools help you model and
simulate scenarios for effective planning.
Executive Summary Solution Overview Contact Us
Capabilities
Planning
Benefits
SAP Innovations
Solution Overview
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Human Resources Value Map
SAP solutions address key requirements for making people and talent a
business priority.
Executive Summary Solution Overview Contact Us
Reporting
Solution Overview
Planning
Analytics
Why SAP?
People and Talent
Core Human
Resources
and Payroll
Organizational
Management
Employee
Self-Service
HR
Administration
Benefits
Enrollment and
Administration
Payroll
Processing
Manager
Self-Service
HR Shared
Services
Employee File
Management
by Open Text
Goal and
Performance
Management
People
Networking and
Collaboration
Compensation
Management
Succession and
DevelopmentRecruiting
Time Planning
and
Forecasting
Time and
Absence
Calculation
Shift, Roster,
and Project
Optimization
Time
Scheduling
and Analysis
Workforce
Mobility
Services
Reporting Analytics Planning
Workforce
Planning and
Analytics
Time and
Attendance
Management
Talent
Management
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Why SAP?
SAP offers state-of-the-art technologies aligned with a long-term strategy for
analytics, in-memory, mobile, and cloud computing. Companies can gain quick
time to value with a wide range of rapid-deployment solutions.
Integration and Breadth of Functionality
With standard extractors and integration to cloud and on premise solutions, SAP offers a widebreadth of functionality. For workforce planning and analytics, the SAP ERP application is ranked
by top analysts among the leading solutions in the market in such areas as depth of functionality,
global reach, integration, and market presence.
Globalization with Localization
SAP solutions for workforce planning and analytics follow global best business practices, with
specific features and functions to account for varying national metrics and languages.
Access and Delivery
Solutions are offered through the cloud and on premise, with the ability for customers to extend
their existing investment in SAP solutions.
Executive Summary Solution Overview Contact Us
Reporting
Solution Overview
Planning
Analytics
Why SAP?
People and Talent
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Executive Summary Solution Overview Contact Us
Benchmark Your Performance
Position your organization for dominance in this new economy with the business performance
benchmarking program from SAP – available free to SAP customers and select prospects.
The SAP benchmarking program has helped more than 3,000 organizations assess their
strengths, uncover areas for improvement, and identify best practices and IT strategies that
generate clear, tangible value – not someday, but today.
Go Live in Weeks
Here’s the fastest way to run your business better: our rapid-deployment solutions. In one
package, you get everything you need to be up and running quickly – including preconfigured
software and implementation services – in just weeks. With a defined scope and predictable
costs, there are no surprises.
Join Your Community of Practices
Every day, SAP Community Network (SCN) changes the way that thousands of SAP users work.
It lets members help one another solve problems, learn, and invent new ways to get things
done – faster. Find out how to connect with people, content, and resources.
Find Out More About How Your Organization CanBecome Best-Run
Visit valuemanagement.sap.com >>
Visit sap.com/solutions/rds >>
Visit scn.sap.com >>
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Solution in Detail
Executive Summary Solution Overview Contact UsProfessional Services
Facebook: www.facebook.com/pages/SAP-HCM/70191963058
SCN: http://scn.sap.com/community/erp/hcm/blog/tags#/?tags=analytics
SuccessFactors: www.successfactors.com/blogs/business-execution
/category/workforce-analytics-planning
SuccessFactors Resource Center: www.successfactors.com/resources
Twitter: @SAPHCM, @SAPHCMAnalytics, @KBEHZAD,
@FransSmolders, @WATCHTHEWAVE, @MICKCOLLINS
CMP 25048 (13/05)
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