INDUSTRIAL TRAINING REPORT

1.0 ORGANISATIONAL STRUCTURE

1.1 Company Business Overview

Caelygirl (M) Sdn. Bhd. established its business in 1986 from its early

beginning as a direct selling company selling ladies undergarments. In 1988 Classita (M)

Sdn. Bhd. was formed as a subsidiary of caelygirl that specialize in manufacturing high

quality lingerie with distinctive design, excellent craftsmanship, innovative and modern

styling. The company manufacture wide range of lingerie consists of brassiere, panties,

control briefs, garters, foundation garments, corsets, bustier, bodysuits, shape wear, camisoles

and nighties. Today the company has become one of the leading lingerie companies in

Malaysia dealing with domestic and international market since. In 2003 The Caely Group has

successfully obtained its listing status on the Second Board of Kuala Lumpur Stock

Exchange.

Based in Teluk Intan Perak, the company operated its business under 77,000

square feet, production complex with more than 1000 local and foreign workforce. The

production complex has the capacity to produce 2,500,000 pieces of lingerie in a month. It’s

also equipped with modern facilities such as Computer Added Design System (CAD),

computerized sewing machine and in house product development facility. These modern

facilities not only boots the production efficiency and productivity but it is also provide the

company with a competitive edge constantly designed and manufactured product meet

customer requirement. Most of the company lingerie was produce for world major brand

owners, department stores, trading houses and importer.

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1.2 Company Organization Chart

CAELYGIRL (M) SDN. BHD.

Caelygirl Board of Directors

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BOARD OF DIRECTORS

EXECUTIVE DIRECTOR

GENERAL DIRECTOR

ACCOUNT CREATIVEADMINISTRATION OPERATION MARKETING SERVICES

MANAGEMENTINFORMATION

SYSTEM

SALES & TRAINING

TRANSPORT HUMAN RESOUCE

STORE MERCHANDISING& MARKETING

1.3 Financial Statements

Year over year, Caely Holdings Bhd has been able to grow revenues from RM

88.5 million to RM 104.9 million. Most impressively, the company has been able to reduce

the percentage of sales devoted to cost of goods sold from 86.45% to 84.39%. This was a

driver that led to an improvement in the bottom line from a loss of RM 2.5 Million to a

smaller loss which is less than RM 200,000.

*All figure in RM

As of: Dec 31

2004

'000

Dec 31

2005

'000

Restated

Dec 31

2006

'000

Restated

Dec 31

2007

'000

Revenues 101.4 109.5 88.5 104.9

TOTAL REVENUES 101.4 109.5 88.5 104.9

Cost of Goods Sold 76.7 88.4 76.5 88.5

GROSS PROFIT 24.7 21.1 12.0 16.4

Selling General & Admin Expenses, Total 16.9 17.5 15.5 16.5

Other Operating Expenses -1.6 -0.8 -0.9 -1.9

OTHER OPERATING EXPENSES, TOTAL 15.3 16.7 14.6 14.6

OPERATING INCOME 9.5 4.4 -2.6 1.7

Interest Expense -0.4 -0.6 -0.2 -0.5

NET INTEREST EXPENSE -0.4 -0.6 -0.2 -0.5

Income (Loss) on Equity Investments -- -- -- -0.1

Other Non-Operating Income (Expenses) -0.1 -0.6 -0.6 -0.7

EBT, EXCLUDING UNUSUAL ITEMS 8.9 3.2 -3.4 0.5

EBT, INCLUDING UNUSUAL ITEMS 8.9 3.2 -3.4 0.5

Income Tax Expense 1.9 0.0 -0.9 0.7

Earnings from Continuing Operations 7.0 3.3 -2.5 -0.2

NET INCOME 7.0 3.3 -2.5 -0.2

NET INCOME TO COMMON INCLUDING EXTRA ITEMS 7.0 3.3 -2.5 -0.2

NET INCOME TO COMMON EXCLUDING EXTRA ITEMS 7.0 3.3 -2.5 -0.2

(Source: Caelygirl (M) Sdn. Bhd)

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2.0 INDUSTRIAL FUNCTIONAL AREA

Throughout the first month of my industrial training, I have experience

real industrial working condition which developed and improved my functional and soft

skills in several aspects.

2.1. Functional Skill

2.1.1 Computer Skills

Undergone training at Caelgirl (M) SDN. BHD give me opportunity to used quite a

few of new software. Among them is Lotus SmartSuite Wordpro and Lotus 123. I also

introduced to the company Integrated Production Tracking System call Dejawint. The

system quite complicated, it allows order tracking, monitoring staff performance,

production productivity and progress. I also learned using the company internal

network to share or transfer information and data. My typing speeds also have been

improved.

2.1.2 Project Management

For now I only involve or assigned on a few minor project. Among them is Standard

Time Management Study (STMS), Operations Description Documentation and

Manufacturing Flowchart. The STMS were the most challenging task and its take

more than a week to finish. From this project I have learned how to organize, plan

project and control it.

2.1.3 Process Evaluation Analyses

Working under production complex condition, I have able to study the production

process flow. I also learned about the production planning involving time, capacity,

materials flow and production line layout.

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2.1.4 Quantitative/ Analytical Abilities.

Some of the task need me to analyze the outcome and conducted some calculation.

Example of the task that I conducted is STMS. I have to calculate the timing using

formula given by the company and translate the result in meaningful report. Beside

that I also involved in conducting Production Section Electrical, Area, and Spare Part

Monthly Consumption Report.

2.1.5 Adaptable Problem Solving

Most of the time, when I face problem in my task or work I will try to solve by my

self first. However if I can’t solve the problem I will ask my mentor or others staff to

help my find solution or solve the problem. Throughout the training period most of

the problem arises were technical such as computer and software problem. Others

problem include communication problem with foreign operators, workers

incorporation and lack of information to perform given task. To handle the

communication problem with foreign operators I always try to communicate with

them using simple word and try to include some hand instruction. If t he worker still

can’t understand I will ask help from other worker to be translator.

2.1.6 Decision Making Ability

During the training I have being given opportunities to make some decision that

related to my task. Although it’s just a minor decision, however it gives me motivation

to perform the entire task successfully. During my three days training at Quality

Assurance Department have given the chance to performed quality checking in one of

the production line and conduct the report by myself

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2.2 Soft Skill

2.2.1 Interpersonal Skills/ Presence

The training has improved my ability in interacting with others people such as peers

and superior. It is fun to deal with this people, especially when they were willing to

help and explain to me about thing that I didn’t understand. Most of the company

operators is foreign workers and this allowed me to learn the differences between

culture and its relative influence on their perception and behavior.

2.2.2 Teamwork’s Skill

Most of the time during the training, I worked with Miss. Saidah. She guided me in

every task I conducted. Some of the task we perform it together. I was able to

contribute my ideas and insights in our works.

2.2.3 Communication Skill

During the training, I able to improved my communication skill especially my English

languages skill both spoken and written. This is because English is the most used

language in the company for every day communication and report paperwork’s.

2.2.4 Self Management

Getting to know what its like to work in the real industry have tough me how to

conduct myself properly in a business environment. I am able to improve my time

management, more punctual in work and meeting report deadline. I also leaned how

to wear appropriate attire to work and manage my appearance well.

2.1.5 Leadership awareness

Although I don’t have opportunities to lead any project or working group throughout

the training, however I am able to gain some useful leadership insight by observing

how some of the company superiors lead their subordinate. From my observation

most of the company superiors applied autocracy, coherent and straight style of

leadership.

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2.2.6 Human Dimension of Management

Working under labor intensive production complex, enable me to experience and

learned how the company organized and managed their workers especially the

production operators. From the experience I found that they were some different

between managing local workers compare to foreign workers, from several aspect

such as work motivation, social interaction, working attitude, monitoring and

communication.

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3.0 EVALUATION OF OUTCOME

3.1 Overall Evaluation

I judge my three month spent at Caelygirl as being one of the most interesting,

productive and instructive experience in my life. Although as a student that majoring in

marketing, I expect to involve more on marketing related work or task, however much of my

training time were focusing more on operation and production aspect. However this didn’t

effect my excitement and focus on the ongoing training period. On the contrary I am happy to

have been able to take this valuables opportunity to explore and experience new dimension of

work in manufacturing industry which I never experience before. During my placement I had

the practical work experience under professional supervision. Ms. Saidah my mentor treated

me as his real assistant. I was capable to contribute my ideas and insights in her works. At the

same time, she provided me with productive and stimulating learning environment. I try to

apply what I have learned in the lecture class at USM to actual work setting. My English

language skills both spoken and written also were developed. I also able to get a better

understanding about the production process in a factory especially related to garments

manufacturing. From the task and project given by my supervisor and mentor, I able to

understand manufacturing related aspect such as production flow, material flow, production

layout, quality assurance and much more. This training has exposed me to the invaluable

experience that I can't gain from the lecture hall or classroom. Furthermore, the industrial

training is not only the knowledge outside the classroom but it also opens my world view

wider.

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4.0 SWOT ANALYSIS

4.1 Swot Analysis

The Swot Analysis is conducted based on the direct an indirect experience that I have

undergone during the three month of my industrial training at Papergirl (M) Sdn. Bhd.

Among the main criteria studied is the ability of the training to meet the program objective,

the training atmosphere and environment, training task, its process and interaction involved

throughout the whole training period.

Strengths

■ Real Industry Working Environment

The training enables me to experience the real industry workplace

environment and working process under the company integrated business

complex. From the direct involvement I am now able to familiarize and

have the clear idea about the real working world that will enter after my

graduation.

■ Gain New Knowledge and Experience

Throughout the training period I have able to gain a lot of new knowledge and

valuable experiences which related to factory management, production

process of garments, quality control, industrial software, material control,

machine function and others related aspect of manufacturing industry.

■ Improve Communication and Social Interaction Skills

Most of the training task involved interaction and need me to communicate

with superior, others coworkers and operators which also include foreign

operators. The enforcement of English language in the working environment

have improve my English both my spoken and written.

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Weaknesses

■ Not Related To Major

I am majoring in marketing, however almost all my training or task were in

production and maintenance field. I don’t have the chance to involve in task

that related to the company marketing and sales. Most of my work is only

focusing on the company internal side but very less on the company external

side.

■ Unstructured Training Program

Although my overall training is considered good, however the training

conducted by the company is not well structured and coordinated. Orders or

task given to me were mostly depending on my supervisor decision. Some

time I am overload with task and at some point I don't have any work to do

for the whole day.

■ Lack of Facility

During my training, my working table is not equipped with computer. To

complete most of my work and task given I have to used computer located at

Human Resource Department, this sometimes disturb my work because

sometime I have to change place if the computer used by other people.

Opportunities

■ Future Career in Garments Industry

Undergoing training at one of the biggest lingerie’s manufacturer and exporter

in the country, have expose me with every aspect of the growing industry.

These valuable experiences have built my interest to maybe build my future

career in garments industry. I maybe cant used this experience to seek job in

other company in the same industry.

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Threats

■ Conflict With Coworkers

During the training period I always try to be nice to everyone around me.

However sometime how we behave, interact or communicate may not be liked

or misunderstood by some people. This misunderstanding can create conflict

and affect our training quality. Sometime the conflict are not cause by us, but

were trapped between the already exist conflict among the company workers.

To face with this situation I always try to be neutral without defending or be a

part of any side.

■ Exploitation

For some employer practical trainee mean cheap labor. This irresponsible

employer with wrong intension will try to exploit the practical student to

perform works that they don't have to do or related to their training. Beside

employer, coworker also some time may exploit or bullies the trainee to do

their work. However I am glade that my supervisor and coworkers have

treated me with kind and respect.

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4.2 Recommendation

I recommend the company to create more structured training program. I understand

that the person responsible to supervise the practical student is already busy with their work

burden. However I believe that they can spend small portion of their time to plan more

comprehensive, structured and organized training for the practical student. The supervisor in

charge should list and arrange the training task which will be performed by the trainee. A

training schedule also should be made in order to optimize the training period. In arranging

and assigning the training task, the supervisor also should try to fill the training period with

task that significant in developing the trainee knowledge, skills and experience for its future

career.

In overall I am quite satisfied with the School of Management effort in making the

program perform smooth and successfully. However there were some part that has to be

improve, such as the school information and preference channel related to the industrial

training program, which now not quite satisfying. For example I am having some difficulty to

get my supervisor name because the school website which the name list posted cannot be

excess. I also having problem getting confirmation from the school whether they have receive

my interim report.

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5.0 CONCLUSION

In conclusion, there ware many thing that I have experience and learned

during the three month of my Industrial Training at Caelygirl (M) Sdn. Bhd. The whole

training period was very interesting, instructive and challenging. Through this training I was

able to gain new insights and more comprehensive understanding about the real industry

working condition and practice. The three month placement also has provided me the

opportunities to develop and improve my soft and functional skills. All of this valuable

experience and knowledge that I have gained were not only acquired through the direct

involvement in task given but also through other aspect of the training such as work

observation, interaction with colleagues, superior, and others third party related to the

company. From what I have undergone, I am hundred percent agree that the industrial

training program have achieve its entire primary objective. It’s also the best ways to prepare

student in facing the real working life. As a result of the program now I am more confident to

enter the employment world and build my future career.

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6.0 REFERENCES

1. Industrial Training Manual 2007/2008. School of Management USM.

2. Caelygirl Company Profile

3. Caely Holding Bhd. Financial Statements 2007

4. www.caelygirl.com.my

5. www.classita.com.my

6. www.businessweek.com

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