Individual HRM Report Summer 2015 Tausif Zaman

Individual Term Paper

Online Application & Assessments:

Marks & Spencer, Primark, Sainsbury’s, Selfridges & Co

Submitted to

Professor Dr. M. Mahmodul Hasan

Faculty - School of Business, NSU

Submitted by:

Name: Tausif-Uz-Zaman

ID: 151 2476 060

Course Code: BUS601

Section: 4

Date of Submission: 12 August, 2015

Letter of Transmittal

August 12, 2015

To

Professor Dr. M. Mahmodul Hasan

School of Business

North South University Dhaka-1209

Subject: Submission of Individual Term Paper on Online Assessments of Marks &

Spencer, Selfridges, Primark and Sainsbury’s.

Dear Sir,

I am very thankful to you for giving me a wonderful opportunity

to work on the Human Resource Management field of study. The

topic assigned was “Online Assessments of Marks & Spencer,

Selfridges, Primark, and Sainsbury’s”. This paper helped me to

take part in very useful and important information about how to

take part in online assessments and apply online in top quality

companies like M&S, Selfridges, Primark and Sainsbury’s. I

employed my best effort to make this report accurate as per your

guidelines. I am honored to submit this report to you. I would be

very grateful if you recognize and accept this report as a token

of my appreciation.

Sincerely yours,

Tausif Zaman (ID#1512476060) -

Acknowledgement

The success of this report depends on the guidelines of our

respected faculty Professor Dr. Md. Mahmodul Hasan. First and

foremost, I would like to express my sincere gratitude to our

honorable Sir for his priceless contribution to the preparation

of this report. He has been gracious enough to spare time out

from his busy schedule for giving us all the necessary assistance

throughout the entire period of the semester. Without his help

this report might not have been possible. I am very grateful for

Sir’s support and I hope the term paper assembled would be to his

liking. I felt that we have been taught a very important thing

i.e. applying into four of the renowned brands of the UK. The

assessment questions were very interesting as they were based on

real life scenarios. I enjoyed preparing this report by answering

the questions. It was a great learning experience. I would like

to once again thank our honorable for giving me this wonderful

opportunity.

Executive Summary

Human resource management (HRM) is a division of the study of

management that focuses on how to attract, hire, train, motivate,

and maintain employees. For getting practical information I have

had to research on M&S, Selfridges, Primark and Sainsbury’s

website and online application system. This report explains about

the online job application system of the four leading retail

companies who have large amount of market share in the industry.

In this report I have answered as much of the online assessment

questions as possible and I have tried to show a step by step

screenshot representation of the entire session. Technology has

had a positive effect on internal operations for organizations,

but it also has changed the way Human Resource Manager’s work.

This term paper demonstrates a modern job application procedure

of Marks & Spencer, Primark, Sainsbury, and Selfridges and how

they are using technology in their selection and recruitment

process. We have found that, to apply in the four companies

everyone needs to register into their e-recruitment system. After

registering they provide a reference number. An applicant needs

to sit for online assessment tests. Then successful candidates

are called for interview. After successful completion of

interview they offer the job. Despite of location one can apply

in any job of the four companies if he or she has the

qualification they want then they are welcome join their

workforce. They practice the equal employee opportunity. I feel

all the companies in the world should follow the same recruitment

and selection system by considering these companies’ practices as

ideal benchmarks.

Chapter 1: Online Assessment of

(a) Marks & Spencer


(b) Primark


(c) Sainsbury’s


(d) Selfridges & Co.

Conclusion

The most significant work of HR is to build up sound

organizational formation with strong interpersonal skills to

employees and also to train employees by introducing them the

concept of globalized human resource management to perform better

in the global organization’s context. The HR manager has a

responsibility to manage all the issues and challenges like work

force diversity, leadership development, change management,

organizational effectiveness, globalization, e- commerce,

succession planning and compensation etc, when they will work

with HR practices, such as rigid recruitment and selection

policy, division of jobs, empowerment, encouraging diversity in

the workplace, training and development of the work force,

fostering innovation, proper assigning of duties and

responsibilities, managing knowledge and other functions as are

shown. When the HR of four companies like Marks & Spencer,

Primark, Sainsbury and Selfridge works enthusiastically with all

modern HR practices, competitive advantages can be accomplished,

organization efficiency can be enhanced, and the organization

will be sustained to survive long time against competitors. The

fundamental role of HRM for the four company like Marks &

Spencer, Primark, Sainsbury and Selfridge should be strengthen

the organization's capability and maximize everyone's potential

right across the business. They should focus employee

development strategy which is associated to convey the business

goals. In every organization, proper recruitment and selection

plays a major role to select right person for the right job. The

new technology will give the way on how employers recruit and

select staff. The four companies like Marks & Spencer, Primark,

Sainsbury and Selfridge should use the process of talent

acquisition to discover the sources of manpower to meet

necessities of the staffing program. And that is exactly what

they demonstrate through their superior Websites, Online

Recruitment, Online Application, Assessment and Selection

methodologies.

References

Websites:

1. http://www.marksandspencer.com

2. http://www.primark.co.uk

3. http://www.selfridges.com

4. http://www.sainsburys.co.uk

Individual HRM Report Summer 2015 Tausif Zaman

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