Top Banner
1 Indiana University Advanced User Concepts August, 2012
18

Indiana University Advanced User Concepts August, 2012

Dec 31, 2015

Download

Documents

carl-koch

Indiana University Advanced User Concepts August, 2012. OFB Mobile: Search, Book, Service. Access OFB on any web-enabled device Seamless access to My Trips and Profile IU Rates and policy integrated www.m.orbitzforbusiness.net. International Services. - PowerPoint PPT Presentation
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Indiana University Advanced User Concepts August,  2012

1

Indiana UniversityAdvanced User ConceptsAugust, 2012

Page 2: Indiana University Advanced User Concepts August,  2012

2

Access OFB on any web-enabled device

Seamless access to My Trips and Profile

IU Rates and policy integrated

www.m.orbitzforbusiness.net

OFB Mobile: Search, Book, Service

Page 3: Indiana University Advanced User Concepts August,  2012

3

International Services

• Agents specifically trained and certified on complex international reservations

• Select the “international” prompt when calling OFB

International Specialty Desk

• 2nd level review of fares and tariffs

• Fare specialists review complex itineraries, seeking opportunities for savings

• Complex trip = 2 or more overseas stops

International Rate Desk

Orbitz for Business provides additional international travel support with the following:

– Visa and passport support & assistance through CIBT

– Security and risk advisories

– Orbitz for Business exclusive discounted fares for international airlines

Our expertise connects you globally & provides savings

When booking a complex international trip, we recommend you call for assistance – 877-672-4891

Page 4: Indiana University Advanced User Concepts August,  2012

4

Add to calendarArrangers, add to your own calendar and copy to traveler’s

Page 5: Indiana University Advanced User Concepts August,  2012

5

Add to TripItRegister first at TripIt site and grant access to OFB

Page 6: Indiana University Advanced User Concepts August,  2012

6

Cross-sell links – quickly add additional elements to the trip

The search panel will be pre-filled

with city and dates

Page 7: Indiana University Advanced User Concepts August,  2012

7

Chat – real time assistance without a call

Chat agents can assist with travel or site questions.Fees may apply; if the action done via chat would incur a fee if done over the phone, the same fee

applies for the chat.

Page 8: Indiana University Advanced User Concepts August,  2012

8

Trip Template – store for later use

Access the template from the My Trips list

Page 9: Indiana University Advanced User Concepts August,  2012

9

Catalog and redeem unused tickets

Page 10: Indiana University Advanced User Concepts August,  2012

10

Arrangers: Clone trip for add’l travelers

Page 11: Indiana University Advanced User Concepts August,  2012

11

Arrangers: Traveler Locator

Complete all the panels in the Find Trips page

Page 12: Indiana University Advanced User Concepts August,  2012

12

Traveler Locator results

Page 13: Indiana University Advanced User Concepts August,  2012

13

Use Search by Schedule to quickly narrow down options

Page 14: Indiana University Advanced User Concepts August,  2012

14

Use tools to quickly narrow results

Page 15: Indiana University Advanced User Concepts August,  2012

15

Fare expiration alerts – OFB alerts you to impending fare changes

Page 16: Indiana University Advanced User Concepts August,  2012

16

Amtrak is available using the Rail tab

Page 17: Indiana University Advanced User Concepts August,  2012

17

Profile management – be sure traveler’s info matches what’s on file with the airline

Page 18: Indiana University Advanced User Concepts August,  2012

18

Traveler Update – quick travel info