GAUHATI UNIVERSITY A Training Report submitted in partial fulfillment of the requirements for the award of the bachelor of business administration (Industry Integrated), Gauhati University on “ INDIA INFOLINE “ Under Organization Guidance of: Under Institutional Guidance of: Mr. Gaurish Mr. Anil Manager (TME) Head Of The Department India Infoline, Bangalore. Acharya Leadership and Research Institute, Bangalore. Prepared and Submitted by N. Ram Gopal 1
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GAUHATI UNIVERSITY
A Training Report submitted in partial fulfillment of the requirements for the award of the bachelor of business administration (Industry Integrated), Gauhati University on
“ INDIA INFOLINE “
Under Organization Guidance of: Under Institutional Guidance of:
Mr. Gaurish Mr. AnilManager (TME) Head Of The Department India Infoline, Bangalore. Acharya Leadership and Research
Institute, Bangalore.
Prepared and Submitted by
N. Ram Gopal
G.U. Registration No.09010662 of 2010-2011
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CERTIFICATE
This is to certify that N. Ram Gopal a student of the Gauhati University has prepares his Training Report entitled “India Infoline” under my guidance. He has fulfilled all requirements under the regulation of the MBA (IIP) Gauhati University, leading of the MBA (IIP) degree. This work is the result of his own investigation and the project; neither as a whole nor any part of it was submitted to any other University or Educational Institution for any research or diploma.
I wish him all success in life.
Mr. AnilHead Of The Department Acharya Leadership and Research Institute, Bangalore
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STUDENTS DECLARATION
I hereby declare that the Training Report conducted at
INDIA INFOLINE, BANGALORE
Under the guidance ofMr. Anil
Submitted in Partial Fulfillment of the requirements for the Degree of
MASTER OF BUSINESS ADMINISTRATION( industry integrated )
TO
GAUHATI UNIVERSITY, GUWAHATI
Is my original work and the same has not been submitted for the award of any other degree/diploma/fellowship or other similar titles or prizes.
PLACE: N.RAM GOPAL
DATE: Reg.No 09010662
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CERTIFICATE OF THE ORGANISATION
To,The Director,NIAMBangalore.
This is to certify that Mr. N.Ram Gopal of MBA (industry integrated) course of Gauhati University at
“Acharya Leadership and Research Institute”, BANGALORE Academic partner has undergone
Management training at our organization from 17-05-2010 to 22-06-2010
His performance during the training period was _________________.
Authorized Signatory
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CONTENTS:CHAPTER 1 INTODUCTION Pg. No 1.1 General Introduction about the sector 11.2 Industry Profile. 2
CHAPTER 2 PROFILE OF THE ORGANIZATION2.1 Origin of the organization. 102.2 Growth and development of the organization. 122.3 Present status of the organization. 132.4 Functional Department of the organization. 162.5 Organization structure and organize institution for any research or diploma. 172.6 Product and service profile of the organization competitors. 212.7 Market profile of the organization. 24
CHAPTER 3 DISCUSSION ON TRAINING3.1 Students work profile 273.2 Key Learning’s 313.3 Description of the live experience 32
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ABSTRACT
This project report describes about the company’s market performance and my role in the organization. The project work “INDIA INFOLINE” shows the growth and development of the organization as well as present status of the organization, products and services of the organization, organization structure, functional department of the organization. It also describes my contribution to the organization as well as my performance in the organization.
1.1 Introduction about sector
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Service sector:
Service Sector in India today accounts for more than half of India's GDP. According to data for the financial year 2006-2007, the share of services, industry, and agriculture in India's GDP is 55.1 per cent, 26.4 per cent, and 18.5 per cent respectively. The fact that the service sector now accounts for more than half the GDP marks a watershed in the evolution of the In economy.Services or the "tertiary sector" of the economy covers a wide gamut of activities like trading, banking & finance, infotainment, real estate, transportation, security, management & technical consultancy among several others. The various sectors that combine together to constitute service industry in India are:
Hotels and Restaurants Trade Railways Other Transport & Storage
Communication (Post, Telecom)
Banking
Insurance
Dwellings,
Real Estate
Business Services
Public Administration;
Defense
Personal Services
Community Services
Other Services There was marked acceleration in services sector growth in the eighties and nineties, especially in the nineties. While the share of services in India's GDP increased by 21 per cent points in the 50 years between 1950 and 2000, nearly 40 per cent of that increase was concentrated in the nineties. While almost all service sectors participated in this boom, growth was fastest in communications, banking, hotels and restaurants, community services, trade and business services. One of the reasons for the sudden growth in the services sector in India in the nineties was the liberalization in the regulatory framework that gave rise to innovation.
The boom in the services sector has been relatively "jobless". The rise in services share in GDP has not accompanied by proportionate increase in the sector's share of national employment. Some economists have also cautioned that service sector growth must be supported by proportionate growth of the industrial sector, otherwise the service sector grown will not be
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sustainable. In the current economic scenario it looks that the boom in the services sector is here to stay as India is fast emerging as global services hu
1.2. Industry profile
(a).origin & development of industry:
Insurance industry
BeforeindependanceThe insurance industry originated in India in the year 1818 with the formation of Life Insurance Corporation in Calcutta. The idea behind starting LIC was to provide insurance coverage for English widows and different premium was charged for the English and for the Indians. In 1870 Bombay Mutual Life Insurance Society established its Insurance business and the same premium was charged for both Indians and English. In 1912 the Insurance sector came under the purview of regulations when the government passed the Life Insurance Companies Act. But it was in the year 1938 when the government came up with the first legislation to bring the insurance sector.
PostIndependenceIn 1956, the Government of India nationalized insurance companies bringing Indian Insurance sector under the purview of the Government. These state owned Insurance companies became highly inefficient and bureaucratic, had excess manpower and countless delay in settlement of claims but the nation did not have an alternative. Any effort by the government to privatize the industry..
PostLiberalizationUnder the recommendation of Malhotra Committee the Insurance Regulatory And Development Authority was set up to monitor and control the Insurance industry .Some of the initiatives taken by the government after Insurance sector reforms are:
Government to have not more than 50 per cent stake in insurance companies. Insurance sector to be opened up for private companies and any number of insurance
enterprises can operate.
Private players with minimum paid up capital of Rs 1 billion should be given opportunity to do business.
Foreign companies can enter Indian market through joint ventures with Indian companies.
The state controlled Insurance companies like LIC and GIC faced stiff competition from private insurance companies post reforms. The monopoly of the national Insurance companies came to an end. The private Insurance companies were able to exploit the shortcomings in the state run Insurance companies. The private insurance companies launched a variety of new insurance products like health care, pension plans, annuity plans, income protection, market linked
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products which were welcomed by the end customers. The business for the private sector boomed in both urban and rural sector alike
Some Types of Insurances:
Life Insurance:
Life insurance or life assurance is a contract between the policy owner and the insurer, where
the insurer agrees to pay a designated beneficiary a sum of money upon the occurrence of the
insured individual's or individuals' death or other event, such as terminal illness or critical illness.
In return, the policy owner agrees to pay a stipulated amount at regular intervals or in lump
sums. There may be designs in some countries where bills and death expenses plus catering for
after funeral expenses should be included in Policy Premium. In the United States, the
predominant form simply specifies a lump sum to be paid on the insured's demise.
As with most insurance policies, life insurance is a contract between the insurer and the policy
owner whereby a benefit is paid to the designated beneficiaries if an insured event occurs which
is covered by the policy.
The value for the policyholder is derived, not from an actual claim event, rather it is the value
derived from the 'peace of mind' experienced by the policyholder, due to the negating of adverse
financial consequences caused by the death of the Life Assured.
To be a life policy the insured event must be based upon the lives of the people named in the
policy.
Insured events that may be covered include:
Serious illness
Life policies are legal contracts and the terms of the contract describe the limitations of the
insured events. Specific exclusions are often written into the contract to limit the liability of the
insurer; for example claims relating to suicide, fraud, war, riot and civil commotion.
Life-based contracts tend to fall into two major categories:
Protection policies - designed to provide a benefit in the event of specified event,
typically a lump sum payment. A common form of this design is term insurance.
Insurance industry is growing industry .at the time it started there is very low market for this and also there is only two or three company’s only. But now a days there are so many insurance company’s are there in market they got success to attract they customers they started to give so many benefits to customers they started so many types of insurance like health insurance, wealth insurance, pension plans.etc.
Future goals of industry:
Increase GDP 57% to 70%
increase there services in market
give a proper knowledge about insurance to the people
make 50% of people in the population as a insurance holders
give a good support to the company s to go successive way.
These types of futures insurance industry have and it wants to be a number one position in the service sector. Insurance industry have a growth of up and downs one time the growth of these industry is very high and suddenly the growth of these industry is going down so there are taken these situations as challenge and they want to be in a growing position always
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2.1 origin if the organization
ABOUT COMPANY:
It is a one-stop financial services shop, most respected for quality of it’s advice, personalized service and cutting-edge technology.
The company vision is the to be the most respected company in the financial services space.
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The India Info line group, comprising the holding company, india infoline limited and its wholly-owned subsidiaries, straddle the entire financial services space with offerings ranging from equity research
Equities and derivatives trading
Commodities trading
Mutual funds
Life insurance
Fixed deposits
Gobi bonds and other small savings instruments to loan products and investment banking. It is also owns and manages:
Websites: www.indiainfoline.com www.5paisa.com
History:
The company was started in 1995 by Mr. Nirmal Jain (Chairman and Managing Director) as an independent business research and information provider. The company gradually evolved into a one-stop financial services solutions provider. Our strong management team comprises competent and dedicated professionals
They are a pan-India financial services organization across 1,361 business locations and a presence in 428 cities. Our global footprint extends across geographies with offices in New York, Singapore and Dubai. The company is listed on the Bombay Stock Exchange (BSE) and the National Stock Exchange (NSE).
Company offer a wide range of services and products comprising broking (retail and institutional equities and commodities), wealth management, credit and finance, insurance, asset management and investment banking.
The company registered with the BSE and the NSE for securities trading, MCX, NCDEX and DGCX for commodities trading, CDSL and NSDL as depository participants. The company
Registered as a Category I merchant banker and are a SEBI registered portfolio manager. India infoline also received the FII license in IIFL Inc. IIFL Securities PvtLtd received approval from the Monetary Authority of Singapore to carry out corporate advisory and dealing in securities operations. Two subsidiaries – India Infoline Investment Services and Money line Credit Limited – are registered with RBI as non-deposit taking non-banking finance services companies. India infoline Housing Finance Ltd, the housing finance arm, is registered with the National Housing Bank.
2.2 Growth and development of the organization.Company growth year wise:
1995
Incorporated as an equity research and consulting firm with a client base that included leading FIIs, banks, consulting firms and corporate .
1999
Restructured the business model to embrace the internet; launched archives.indiainfoline.com mobilized capital from reputed private equity investors.
2000
Commenced the distribution of personal financial products; launched online equity trading; entered life insurance distribution as a corporate agent. Acknowledged by Forbes as ‘Best of the Web’ and ‘...must read for investors’.
Launched a proprietary trading platform; inducted an institutional equities team; formed a Singapore subsidiary; raised over USD 300mn in the group; launched consumer finance business under the ‘Money line’ brand.
2008
Launched wealth management services under the ‘IIFL Wealth’ brand; set up India Infoline Private Equity fund; received the Insurance broking license from IRDA; received the venture capital license; received in principle approval to sponsor a mutual fund; received ‘Best broker- India’ award from Finance Asia; ‘Most Improved Brokerage- India’ award from Asia money.
2009
Received registration for a housing finance company from the National Housing Bank; received ‘Fastest growing Equity Broking House - Large firms’ in India by Dun & Bradstreet.
2.3 Management of India infoline:
Mr. Nirmal jainChairman & Managing director
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Mr.R.VenkataratnamExecutive Director
Mr. Nilesh vikamsey
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Independent Director
Mr. Sat Pal KhattarNon Executive Director
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Mr. Kranti Sinha
Independent Director
Mr Arun K. Purvar
Independent Director
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2.4 functional departments of india infoline:
THERE ARE SO MANY FUNCTIONAL DEPART MENTS ARE THERE IN ‘INDIA INFOLINE’.
FINANCIAL DEPARTMENT
MARKETING DEPARTMENT
ADVISING DEPARTMENT
HR DEPARTMENT
TRAINING DEPARTMENT
MARKETING DEPARTMENT
TELE MARKETING DEPARTMENT
TELESTAR DEPARTMENT
DIRECT SALES DEPARTMENT
TELEMARKETING
INSURANCE TELEMARKETING DEPARTMENT SHARE MARKETING DEPARTMENT FUND ADVISING MARKET DEPARTMENT
INSURANCE TELEMARKETING DEPARTMENT
ING VISYA INCURANCE TELE MARKET DEPARTMENT ICICI PRODUNCIAL LIFE INSURANCE TELE MARKET DEPARTMENT RELAINCE INSURANCE TELE MARKET DEPARTMENT
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2.5 India infoline company structure
India Infoline Limited is listed on both the leading stock exchanges in India, viz. the Stock Exchange, Mumbai (BSE) and the National Stock Exchange (NSE) and is also a member of both the exchanges.
It is engaged in the businesses of Equities broking, Wealth Advisory Services and Portfolio Management Services.
It offers broking services in the Cash and Derivatives segments of the NSE as well as the Cash segment of the BSE.
It is registered with NSDL as well as CDSL as a depository participant, providing a one-stop solution for clients trading in the equities market. It has recently launched its Investment
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A SEBI authorized Portfolio Manager; it offers Portfolio Management Services to clients. These services are offered to clients as different schemes, which are based on differing investment strategies made to reflect the varied risk-return preferences of clients.
India Infoline Media and Research Services Limited.
The content services represent a strong support that drives the broking, commodities, mutual fund and portfolio management services businesses. Revenue generation is through the sale of content to financial and media houses, Indian as well as global.
It undertakes equities research which is acknowledged by none other than Forbes as 'Best of the Web' and '…a must read for investors in Asia'. India Infoline's research is available not just over the internet but also on international wire services like Bloomberg (Code: IILL), Thomson First Call and Internet Securities where India Infoline is amongst the most read Indian brokers.
India Infoline Commodities Limited.
India Infoline Commodities Pvt Limited is engaged in the business of commodities broking. Our experience in securities broking empowered us with the requisite skills and technologies to allow us offer commodities broking as a contra-cyclical alternative to equities broking. We enjoy memberships with the MCX and NCDEX, two leading Indian commodities exchanges, and recently acquired membership of DGCX. We have a multi-channel delivery model, making it among the select few to offer online as well as offline trading facilities.
India Infoline Marketing & Services
India Infoline Marketing and Services Limited is the holding company of India Infoline Insurance Services Limited and India Infoline Insurance Brokers Limited.
(a) India Infoline Insurance Services Limited is a registered Corporate Agent with the Insurance Regulatory and Development Authority (IRDA). It is the largest Corporate Agent for ICICI Prudential Life Insurance Co Limited, which is India's largest private Life Insurance Company. India Infoline was the first corporate agent to get licensed by IRDA in early 2001.
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(b) India Infoline Insurance Brokers Limited is a newly formed subsidiary which will carry out the business of Insurance broking. We have applied to IRDA for the insurance broking licence and the clearance for the same is awaited. Post the grant of license, we propose to also commence the general insurance distribution business.
India Infoline Investment Services Limited
Consolidated shareholdings of all the subsidiary companies engaged in loans and financing activities under one subsidiary. Recently, Orient Global, a Singapore-based investment institution invested USD 76.7 million for a 22.5% stake in India Infoline Investment Services. This will help focused expansion and capital raising in the said subsidiaries for various lending businesses like loans against securities, SME financing, distribution of retail loan products, consumer finance business and housing finance business. India Infoline Investment Services Private Limited consists of the following step-down subsidiaries.
(a)India Infoline Distribution Company Limited (distribution of retail loan products)
IIFL (Asia) Pte Limited is wholly owned subsidiary which has been incorporated in Singapore to pursue financial sector activities in other Asian markets. Further to obtaining the necessary
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regulatory approvals, the company has been initially capitalized at 1 million Singapore dollars.
2.6 PRODUCTS AND SERVICES OF INDIA INFOLINE INDIA INFOLINE HAVE SO MANY PRODUCTS IT MAINTAINCE
ALL TYPES OF FINANCIAL PRODUCTS
Equities
Indiainfoline provided the prospect of researched investing to its clients, which was hitherto restricted only to the institutions. Research for the retail investor did not exist prior to Indiainfoline. Indiainfoline leveraged technology to bring the convenience of trading to the investor’s location of preference (residence or office) through computerized access. Indiainfoline made it possible for clients to view transaction costs and ledger updates in real time.
PMS
Our Portfolio Management Service is a product wherein an equity investment portfolio is created to suit the investment objectives of a client. We at Indiainfoline invest your resources into stocks from different sectors, depending on your risk-return profile. This service is particularly advisable for investors who cannot afford to give time or don't have that expertise for day-to-day management of their equity portfolio.
Research
Sound investment decisions depend upon reliable fundamental data and stock selection techniques. Indiainfoline Equity Research is proud of its reputation for, and we want you to find the facts that you need. Equity investment professionals routinely use our research and models as integral tools in their work.
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They choose Ford Equity Research when they can clear your doubts.
Commodities
Indiainfoline’s extension into commodities trading reconciles its strategic intent to emerge as a one-stop solutions financial intermediary. Its experience in securities broking has empowered it with requisite skills and technologies. The Company’s commodities business provides a contra-cyclical alternative to equities broking. The Company was among the first to offer the facility of commodities trading in India’s young commodities market (the MCX commenced operations only in 2003). Average monthly turnover on the commodity exchanges increased from Rs 0.34 bn to Rs 20.02 bn. The commodities market has several products with different and non-correlated cycles. On the whole, the business is fairly insulated against cyclical gyrations in the business.
Mortgages
During the year under review, Indiainfoline acquired a 75% stake in Money tree Consultancy Services to mark its foray into the business of mortgages and other loan products distribution. The business is still in the investing phase and at the time of the acquisition was present only in the cities of Mumbai and Pune. The Company brings on board expertise in the loans business coupled with existing relationships across a number of principals in the mortgage and personal loans businesses. Indiainfoline now has plans to roll the business out across its pan-Indian network to provide it with a truly national scale in operations.
Home LoansGet expert advice that suits your needsLoan against residential and commercial propertyExpert recommendationsEasy documentationQuick processing and disbursalNo guarantor requirement
Personal LoansFreedom to choose from 4 flexible options to repayExpert recommendationsEasy documentationQuick processing and disbursalNo guarantor requirement
Invest Online
Indiainfoline has made investing in Mutual funds and primary market so effortless. All you have to do is register with us and that’s all. No paperwork no queues and No registration charges.
INVEST IN MF
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Indiainfoline offers you a host of mutual fund choices under one roof, backed by in-depth research and advice from research house and tools configured as investor friendly.APPLY IN IPOs You could also invest in Initial Public Offers (IPO’s) online without going through the hassles of filling ANY application form/ paperwork.
SMS
Stay connected to the marketThe trader of today, you are constantly on the move. But how do you stay connected to the market while on the move? Simple, subscribe to India Infoline's Stock Messaging Service and get Market on your Mobile!
There are three products under SMS Service: Market on the move. Best of the lot. VAS (Value Added Service )
Insurance
An entry into this segment helped complete the client’s product basket; concurrently, it graduated the Company into a one-stop retail financial solutions provider. To ensure maximum reach to customers across India, we have employed a multi pronged approach and reach out to customers via our Network, Direct and Affiliate channels. Following the opening of the sector in 1999-2000, a number of private sector insurance service providers commenced operations aggressively and helped grow the market.
The Company’s entry into the insurance sector derricked the Company from a predominant dependence on broking and equity-linked revenues. The annuity based income generated from insurance intermediation result in solid core revenues across the tenure of the policy.
Wealth Management Service
world-leading wealth management company that sits down with you to understand your needs and goals. We offer you a dedicated group for giving you the most personal attention at every level. Imagine a financial firm with the heart and soul of a two-person organization.
Newsletters
The Daily Market Strategy is your morning dose on the health of the markets. Five intra-day ideas,
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unless the markets are really choppy coupled with a brief on the global markets and any other cues, which could impact the market. Occasionally an investment idea from the research team and a crisp round up of the previous day's top stories. That's not all. As a subscriber to the Daily Market Strategy, you even get research reports of India Infoline research team on a priority basis.
The Indiainfoline Weekly Newsletter is your flashback for the week gone by. A weekly outlook coupled with the best of the web stories from Indiainfoline and links to important investment ideas, Leader Speak and features is delivered in your inbox every Friday evening.
2.7 COMPETITORS AND MARKETSTRUCTURE OF INDIA INFOLINE :
INDIA INFOLINE HAVE SO MANY COMPTITORS IN MARKET LIKE