Independent Customer Focused Research & Communications B2B & Consumer.

IndependentCustomer FocusedResearch & CommunicationsB2B & Consumer

IndependentCustomer FocusedResearch & CommunicationsB2B & Consumer

Actionable InformationRelationship MaintenanceExisting CustomersNew Business

IndependentCustomer FocusedResearch & CommunicationsB2B & Consumer

Actionable InformationRelationship MaintenanceExisting CustomersNew Business

1st Class Research & Information ProjectsClient / Consultant Partnership

StrategyDatabases & CategorisationInformation CollectionAnalysisKnowledge Management

StrategyDatabases & CategorisationInformation CollectionAnalysisKnowledge Management

Business PeopleNot Pure Researchers

StrategyDatabases & CategorisationInformation CollectionAnalysisKnowledge Management

Business PeopleNot Pure Researchers

Assist & HelpStrategic Improvement / Development Plans

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To Help Make It Work!

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Customer Satisfaction ResearchClient Contentment ResearchAttitudinal and Image ReviewsDisloyalty and Exit InvestigationsCompetitor Price and Service Investigations

Customer Satisfaction ResearchClient Contentment ResearchAttitudinal and Image ReviewsDisloyalty and Exit InvestigationsCompetitor Price and Service Investigations

Contract and Policy Pre-Renewal InterviewsPerformance Benchmarking and TrackingEmployee and Management SurveysCommunicationsAdvertising and Promotional Research

Consultancy and Advice Customer Maintenance RegimesCustomer Care Training

Consultancy and Advice Customer Maintenance RegimesCustomer Care Training

Database ManagementDatabase ConstructionDatabase Software DevelopmentContact Management SoftwareOperational Software Development IT Consultancy and ImplementationMail handling

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