IND: Rajasthan State Highway Investment Program …...Social Monitoring Report #1 Semiannual Report (July-December 2017) January 2018 IND: Rajasthan State Highway Investment Program

Social Monitoring Report

#1 Semiannual Report (July-December 2017) January 2018

IND: Rajasthan State Highway Investment Program

– Tranche 1

Prepared by Public Works Department, Government of Rajasthan for the Government of India

and the Asian Development Bank.

This social monitoring report is a document of the borrower. The views expressed herein do not necessarily represent those of ADB's Board of Directors, Management, or staff, and may be preliminary in nature. In preparing any country program or strategy, financing any project, or by making any designation of or reference to a territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area.

Project Management Consultant, Rajasthan State Highway Improvement Project - RSHIP

Semi-Annual Social Monitoring Report (July-December 2018) / January 2018

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Consulting Services for Package -1 Project Management Consultant

For

RAJASTHAN STATE HIGHWAY INVESTMENT PROGRAM

JAIPUR - RAJASTHAN

SEMI-ANNUAL SOCIAL MONITORING REPORT

(JULY-DECEMBER 2017)

I ple e tatio Age y

PPP DIVISION OF

JANUARY 2018

PMC Consultants:

SMEC International Pty. Ltd



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DOCUMENT/REPORT CONTROL FORM

File Location Name: Semi-Annual Social Monitoring Report (July-December 2017)

Project Name: Consulting Services for Package -1 Project Management Consultant Rajasthan State Highway Investment Program

Project Number: 7061508

Revision Number: 0

Revision History

Revision # Date Prepared by Reviewed by Approved for Issue by

0 31.01.2018 Dr. Debasish

Bhattacharya, (Resettlement Specialist)

Tapan Banerjee (Dy. Team

Leader)

G. Shivananda (Team Leader)

1 26.02.2018 Dr. Debasish

Bhattacharya, (Resettlement Specialist)

Issue Register

Distribution List Date Issued Number of Copies

ADB Projects

PPP DIVISION,

PUBLIC WORKS DEPARTMENT, Government of Rajasthan

31-01-2018 05 hard copies 02 soft copies

Office Library [SMEC office location]

SMEC Project File F:\RSHIP\Deliverables\Inception Report

SMEC Company Details – Site Office

SMEC International Pty. Ltd. in association with SMEC India Pvt. Ltd.

Mezzanine Floor, PPP Division, PWD, Jacob Road,

Civil Lines, Jaipur 302006 ,Rajasthan, INDIA

Tel: Fax:

Email: [email protected] Website: www.smec.com

Head Office

SMEC International Pty. Ltd. in association with SMEC India Pvt. Ltd.

387, Udyog Vihar, Phase II,

Gurgaon 122016, Haryana, INDIA

Tel: +91 124 4552800, 4501100 Fax: +91 124 4380043

Email: [email protected] Website: www.smec.com

The information within this document is and shall remain the property of: PPP Division, PWD Rajasthan.

http://www.smec.com/

http://www.smec.com/



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CURRENCY EQUIVALENTS

(As of 16 January 2018)

Currency unit – Indian Rupees (INR/Rs)

INR1.00 = $0.01502

$1.00 = INR 63.5104

ABBREVIATIONS

ADB Asian Development Bank

DC District Collector

DH Displaced Household

DP Displaced Person

EA Executing Agency

ESDRC Environment, Social Development and Resettlement Cell

GOI Government of India

GRC Grievance Redressal Committee

IA Implementing Agency

IAY Indira Awaas Yojana

LA Land Acquisition

RFCTLARR Right to Fair Compensation and Transparency in Land Acquisition,

Rehabilitation and Resettlement Act, 2013

RLAB (Draft) Rajasthan Land Acquisition Bill

NGO Nongovernment organization

PD Project Director

PIU Project Implementation Unit

PROW Proposed Right-of-Way

R&R Rehabilitation and Resettlement

RF Resettlement Framework

RO Resettlement Officer

RoW Right-of-Way

RP Resettlement Plan

SC Scheduled Caste

SO Safeguards Officer

SH State Highway

SPS Safeguard Policy Statement

SoR Schedule of Rate (PWD)

ST Scheduled Tribe



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TABLE OF CONTENTS

I Project Description ............................................................................................................. 1 1. Introduction ............................................................................................................................................ 1 1.1 Background ............................................................................................................................................. 1 1.2 Project Overview ..................................................................................................................................... 1 1.3 Overall Objectives ................................................................................................................................... 1 1.4 Scope of Project Proposed for Tranche-1 ............................................................................................... 2 1.5 Project Impact and Outcome .................................................................................................................. 3

II Scope of Land Acquisition and Resettlement ....................................................................... 4 2. Involuntary Resettlement impacts in 4 packages of Tranche-1 Project .................................................. 4 2.1 Package-wise LA requirement as per RPs ............................................................................................... 4 2.2 Package-wise Involuntary Resettlement Impacts as per RPs .................................................................. 5

III Implementation of RP ......................................................................................................... 7 3.1 Social Impact Assessment of Land Acquisition ....................................................................................... 7 3.2 Identification and Verification of DPs and CPRs ...................................................................................... 8 3.3 Micro-Plan Preparation for DPs and CPRs ............................................................................................... 9 3.4 Preparation of Identity Cards for DPs and CPRs ...................................................................................... 9 3.5 Disbursement of Payment of Compensation and Resettlement Assistnaces to DPs and CPRs .............. 9 3.6 Public Hearing ....................................................................................................................................... 10 3.7 Disclosure of Project Entitlements ........................................................................................................ 10 3.8 Livelihood Restoration Training ............................................................................................................ 10 3.9 Social Intervention in Terms of Awareness Creation ............................................................................ 10

IV Vulnerability of Displaced Persons ..................................................................................... 11 4.1 Indigenous People ................................................................................................................................. 11 4.2 Gender Sensitization and Empowerment ............................................................................................. 11

V Grievance Redress Mechanism adopted in Trance-1 Project ............................................... 12 5.1 Need for Grievance Redress Mechanism .............................................................................................. 12 5.2 Grievance Redress Mechanism ............................................................................................................. 12 5.3 Formation of Grievance Redress Committee ........................................................................................ 12 5.4 Structure and Functions of Grievance Redress Committee .................................................................. 13 Functions of the Committee ........................................................................................................................... 13 Integrated Grievance Redresses Mechanism ................................................................................................. 13 Grievance Redressal Committee .................................................................................................................... 14 Functions of GRC ............................................................................................................................................ 15 Rajasthan Sampark System Overview ............................................................................................................ 17 5.5 Levels of processing grievances received on helpline ........................................................................... 17 5.6 Samadhan Video Conference by the Hon'ble CM ................................................................................. 18

VI Public Consultation ........................................................................................................... 19 6.1 Consultation and Participation Mechanisms ........................................................................................ 19 6.2 Local Level Consultations ...................................................................................................................... 20 6.3 Consultations taken up by NGO at Subproject Level ............................................................................ 20

VII Institutional Arrangement for RP Implementation ............................................................. 21 7.1 The Process ........................................................................................................................................... 21 7.2 Need for NGO/CBO ............................................................................................................................... 22 7.3 Role of NGO ........................................................................................................................................... 23 7.4 Deployment of NGO Team and Personnel at Site ................................................................................. 24

VIII Social Safeguards Compliance in Construction Sites ....................................................... 26 8.1 Labour Safety and Health ...................................................................................................................... 26 8.2 Provisions Created in Labour Camps in Construction Camps ............................................................... 26 8.3 Road Safety Provisions .......................................................................................................................... 27



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8.4 Temporary Land Acquisition for Construction Camp and Providing Diversion at Construction Sites ... 27 8.5 Handing over Stretches Free from Encumbrances for Construction Purposes ..................................... 27

IX Social Monitoring of Implementation of Resettlement Plans in Group-A Subprojects during

Reporting Period ....................................................................................................................... 28

X Conclusion and Recommendation ..................................................................................... 32 10.1 Conclusion ........................................................................................................................................ 32 10.2 Recommendations ........................................................................................................................... 32

List of Tables

Table 1: Package 1 (Annuity Mode) ........................................................................................................................... 2



Table 4: Package 4 (EPC Mode) .................................................................................................................................. 2

Table 5: RP based Details of Land Acquisition in 4 Packages of Tranche-1 ................................................................ 4

Table 7: Package-wise RP based Involuntary Resettlement Impacts ......................................................................... 5

Table 8: Final Estimation of Land Acquisition during RP Implementation ................................................................. 7

Table 9: Package-wise Details of Identification and Verification Survey (IVS) ........................................................... 8

Table 12: Updated list of Displaced Households and Impacts ................................................................................. 29

Table 13: Disbursement of Compensation and Allowances ..................................................................................... 30

List of Figures

Figure 1.1: Map of Tranche-1 Roads .......................................................................................................................... 3

Figure 5.1: Levels of Grievance Redressal ................................................................................................................ 14

Figure 5.2: Grievance Redressal Process ................................................................................................................. 16

Figure 8.1: Use of PPE at construction works in Package 3 (Roopangarh-Naraina Road) ........................................ 26

Figure 8.2: Installation of Hoardings and Safety Ribbons at Construction Sites in Package 3 (Roopangarh-Naraina

Road) ........................................................................................................................................................................ 27



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I Project Description

1. Introduction

1.1 Background

The Government of India has applied for financing from Asian Development Bank (ADB) for improving

priority state road network in Rajasthan State. Public Works Department (PWD), Government of

Rajasthan (GoR) has initiated Rajasthan State Highway Development Program (RSHDP) which aims to

improve about 20000 km of State Highways and Major District Roads (MDR) to 2-lane or intermediate

lane standard.

As part of RSHDP, about 2000 km of State Highways (SH) and Major District Roads (MDR) has been

included under ADB financial assistance, as Rajasthan State Highways Investment Program (RSHIP) to

improve the efficiency and safety of road transport in the state of Rajasthan.

RSHIP shall be implemented through PPP Division of PWD, Government of Rajasthan which will act as

the client for RSHIP.

1.2 Project Overview

2000 Km of road sections proposed to be developed under ADB financial assistance, nearly 1000 Km

have been identified under Tranche-1 in four different Packages. The project roads are to be constructed

under two modalities i) three Packages in Annuity mode with a combined length of 746.162 km and ii)

One Package in EPC mode with a length of 233.960 km.

Identification of roads in Tranche-2 of another 1000 km is in progress and likely to be awarded by this

year end, RSHIP is being implemented through PPP division of PWD and PMC will assist PWD, GoR in

implementing the road improvement works efficiently. Ultimately, the Investment Program will improve

the access to social and economic activities in Rajasthan.

The executing agency for the project will be the state Government of Rajasthan acting through PPP

Division of PWD, GoR. The PPP division of PWD, headed by Additional Chief Engineer, will establish

project implementation unit (PIU) for Contract Packages of project roads in their respective areas. Each

Contract package will be undertaken by the Concessionaire/ Contractor for execution and supervised by

Independent Engineer/ Authority Engineer.

1.3 Overall Objectives

▪ RSHIP will improve the Efficiency and Safety of Transport on the State Highways of Rajasthan,

thereby providing Good Quality and Connectivity for Social and Economic Activities.

▪ RSHIP will upgrade about 2,000 KM of State Highways (SH) and Major District Roads (MDRs) to

two-lane plus Paved shoulder, two-lane or intermediate-lane standards in keeping with Road

Safety requirements;



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▪ RSHIP will enhance the Capacity Building of Public Works Department by preparing and Piloting

streamlined business process and procedures for Road Asset Management., Road Safety and

Project Management.

1.4 Scope of Project Proposed for Tranche-1

The scope of the project includes development of roads distributed in two subsequent tranches with

ADB funding.

The project roads finalized by PWD in consultation with ADB under 4 different packages of Tranche-1

are shown in the following Tables 1 to 4.

Table 1: Package 1 (Annuity Mode)

Sl. No. Road Section SH/MDR Length in Km

1. Kanwas Khanpur- Aklera SH-74 74.80

2. Deoli - Kanwas SH-74 A 14.85

3. Alot (MP) Gangdhar- Suwansara (MP) SH-19C 24.55

4. Kherli – Pahari SH-22 61.16

Total 175.36



1. Barmer Sindari-Jalore SH-16 148.00

2. Ahore Bali- Mundara (Sanderao-Mundara) SH-16 30.00

Total 178.00



1. Peelibanga – Lukhuwali MDR-103 34.50

2. Sardarshahar-Loonkaransar SH-6 A 75.80

3. Churu – Bhaleri SH-69 35.00

4. Sanju-Tarnau SH-60 16.71

5. Roopangarh – Naraina SH-100 34.792

6. Nagaur Tarnau- Deedwana-Mukundgarh SH-8, 19, 60, 82 A, 83 196.00

Total 392.802

Table 4: Package 4 (EPC Mode)


1. Ajeetgarh – Chala SH-13 33.14

2. Sikar Ganeri – Jaswantgarh SH-20, 20 A 75.130

3 Bidasar-Nokha SH-20, 20 A 93.00

4 Singhana Buhana-Haryana Border SH-13 B 32.69

Total 233.960

All roads under 4 packages in Tranche-1 Project have been shown in the following map (Figure 1).



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Figure 1.1: Map of Tranche-1 Roads

1.5 Project Impact and Outcome

The outcome of the Tranche-1 Project will be mainly providing easy access to various part of the State

of Rajasthan with efficiently developed road network which is vital for the movement of the local people

with a wider objective of social and economic growth in the region. Better infrastructure of roads will

encourage tourist movement in so far unreached areas which in turn would boost the income earning

opportunities for the local people in tourist business.



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II Scope of Land Acquisition and Resettlement

2. Involuntary Resettlement impacts in 4 packages of Tranche-1 Project

Resettlement Plan (RP) for each package has been prepared during DPR stage in the year 2015. The

findings of the RPs have been discussed in here.

In all the 4 packages under Tranche-1 in general, subproject roads pass through scantily populated rural

areas except for a few village settlements where clusters of houses are found. Thus, overall the

magnitude of adverse social impacts in all the subprojects has been found to be less. However, there

are impacts identified in respective RPs. These impacts are of loss of land to TH DPs, impact on roadside

structures of TH DPs, impacts on properties / structures of NTH, livelihoods of both TH and NTH. In the

following, impacts mentioned in RPs of respective packages have been provided.

2.1 Package-wise LA requirement as per RPs

In the following Table 5 land acquisition requirement has been presented for all the 4 packages.

Table 5: RP based Details of Land Acquisition in 4 Packages of Tranche-1

Package 1: Land Acquisition (in Ha) as per RP

Name of Subprojects Private Land Government Land Total

Kanwas-Khanpur-Aklera (SH-74) 17.602 1.235 18.837

Deoli-Kanwas (SH-74A) 3.074 0.302 3.376

Alot-Gangdhar-Suwansara (SH-19C) 5.920 10.260 16.180

Kherli to Pahari Road (SH-22) 0.340 0.010 0.350

Total 26.936 11.807 38.743


Name of Subprojects Private Land Government Land Total

Barmer-Sindhari-Jalore (SH-16) 10.540 10.550 21.090

Sanderao-Bali-Mundara (SH-16) 0.260 0.530 0.790

Total 10.800 11.080 21.880


Name of Sub Projects Private Land Government Land

Required Total

Nagaur-Tarnau-Deedwana-Mukundgarh

Road (SH-19 etc.) 63.57 8.33 71.9

Sanju-Tarnau Road (SH-60) 1.1 3.14 4.24

Peelibanga-Lakhuwali Road (MDR-103) 0.22 1.56 1.78

Roopangarh-Naraina Road (SH-100) 37.89 24.54 62.43

Churu-Bhaleri Road (SH-69) 0 0 0

Sardarsher-Lunkaransar Road (SH-6A) 0 0 0

Total 102.78 37.57 140.35


Name of Sub Projects Private Land Government Land

Required Total

Singhana-Buhana-Haryana Border Road

(SH-13B) 38.77 6.88 45.65

Ajeetgarh-Chala Road (SH-13) 1.72 0.06 1.78



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Sikar-Ganeri-Jaswantgarh Road (SH-

20/20A) 67.16 10.48 77.64

Bidasar-Nokha Road (SH-20) 0.3 0.78 1.08

Total 107.95 18.2 126.15

However, in the RPs it has been mentioned that initially a basic land acquisition requirement has been

estimated during the planning stage, which has been presented in the above-mentioned Table 5. The

RP document also states that the land acquisition plans have been prepared and the precise number of

titleholders and extent of land lost will be updated once the land plan schedule is completed. The

following Table 6 presents the land acquisition requirement as per land acquisition plan.

Table 6: LA based on Land Acquisition Plan

Sl. No. Pkg.

No. Subproject Details

Private

Land

Government

land Total

1

1

Kanwas-Khanpur-Aklera (SH-74) 18.5740 0.2630 18.8370

2 Deoli-Kanwas (SH-74A) 3.0740 0.3020 3.3760

3 Alot-Gangdhar-Suwansara (SH-19C) 5.9200 10.2600 16.1800

4 Kherli to Pahari Road (SH-22) 0.1695 0.0000 0.1695

Package 1 Total 27.7375 10.8250 38.5625

5 2

Barmer-Sindhari-Jalore (SH-16) 14.9800 6.2400 21.2200

6 Sanderao-Bali-Mundara (SH-16) 0.2620 0.5340 0.7960

Package 2 Total 15.2420 6.7740 22.0160

7

3

Nagaur-Tarnau-Deedwana-

Mukundgarh Road (SH-19 etc.) 6.0123 0.3293 6.3416

8 Sanju-Tarnau Road (SH-60) 0.0000 0.0000 0.0000

9 Peelibanga-Lakhuwali Road (MDR-

103) 0.0000 0.0000 0.0000

10 Roopangarh-Naraina Road (SH-100) 0.0000 0.0000 0.0000

11 Churu-Bhaleri Road (SH-69) 37.3786 23.2452 60.6238

12 Sardarsher-Lunkaransar Road (SH-

6A) 102.8010 11.2680 114.0690

Package 3 Total 146.1919 34.8425 181.0344

13

4

Singhana-Buhana-Haryana Border

Road (SH-13B) 1.7157 0.0000 1.7157

14 Ajeetgarh-Chala Road (SH-13) 67.1800 15.3200 82.5000

15 Sikar-Ganeri-Jaswantgarh Road (SH-

20/20A) 0.3000 0.7800 1.0800

16 Bidasar-Nokha Road (SH-20) 38.7654 0.0000 38.7654

Package 4 Total 107.9611 16.1000 124.0611

Grand Total 297.1325 68.5415 365.674

2.2 Package-wise Involuntary Resettlement Impacts as per RPs

Adverse social impacts of the project on persons and their properties have been depicted in the

following Table 7 as per RP of each package.

Table 7: Package-wise RP based Involuntary Resettlement Impacts Package 1: Involuntary Resettlement Impacts as per RP

Name of Subprojects

Total

Displaced

Households

(DH)

Titleholders

Losing land

Affected

Structures Tenants

Affected

Private

Trees

Affected

Common

Property

Resources

(CPR)



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Kanwas-Khanpur-Aklera (SH-74) 407 37 285 85 0 18

Deoli-Kanwas (SH-74A) 132 120 12 0 3 0

Alot-Gangdhar-Suwansara (SH-19C) 85 77 8 0 5 0

Kherli to Pahari Road (SH-22) 42 8 34 0 0 24

Total 666 242 339 85 8 42

Package 2: Involuntary Resettlement Impacts as per RP

Name of Subprojects

Total

Displaced

Households

(DH)

Titleholders

Losing land

Affected

Structures Tenants

Affected

Private

Trees

Affected

Common

Property

Resources

(CPR)

Barmer-Sindhari-Jalore (SH-16) 121 59 51 11 0 9

Sanderao-Bali-Mundara (SH-16) 92 1 89 2 0 9

Total 213 60 140 13 0 18


Name of Subprojects

Total

Displaced

Households

(DHs)

Titleholders

Losing land

Affected

Structures Tenants

Affected

Private

Trees

Affected

Common

Property

Resources

(CPRs)

Nagaur-Tarnau-Deedwana-Mukundgarh

Road (SH-19 etc.) 655 589 66 0 9 13

Sanju-Tarnau Road (SH-60) 100 23 77 0 67 4

Peelibanga-Lakhuwali Road (MDR-103) 13 4 9 0 10 1

Roopangarh-Naraina Road (SH-100) 381 351 30 0 22 13

Churu-Bhaleri Road (SH-69) 1 0 1 0 0 8

Sardarsher-Lunkaransar Road (SH-6A) 31 0 31 0 0 12

Total 1181 967 214 0 108 51


Name of Subprojects

Total

Displaced

Households

(DHs)

Titleholders

Losing land

Affected

Structures Tenants

Affected

Private

Trees

Affected

Common

Property

Resources

(CPRs)

Singhana-Buhana-Haryana Border Road

(SH-13B) 449 425 24 0 3 15

Ajeetgarh-Chala Road (SH-13) 28 26 2 0 1 6

Sikar-Ganeri-Jaswantgarh Road (SH-

20/20A) 453 366 62 25 17 54

Bidasar-Nokha Road (SH-20) 4 4 0 0 0 26

Total 934 821 88 25 21 101



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III Implementation of RP

Implementation of RP during project implementation is a preceding activity. This has been done with

the assistance of an implementing NGO. All the activities were planned to be carried out following the

basis premises of ADB SPS 2009 as guiding tools.

In the following activity-wise process of RP implementation has been discussed.

3.1 Social Impact Assessment of Land Acquisition

The implementing NGO carried out a final social impact assessment (SIA) of acquisition of land in each

of the subproject under the 4 packages. This was necessary to finalize the amount of land to be acquired

for constructing the subprojects considering all the up-gradation / modification of alignment during

project implementation. The following Table 8 provides the final requirement of land uptake in all the

packages of Tranche-1 Project.

Table 8: Final Estimation of Land Acquisition during RP Implementation

Sl.

No.

Pkg.

No. Subproject Details

Private

Land

Government

Land Total

Remarks (Comparison

between Tables 6 and 8)

1

1

Kanwas-Khanpur-Aklera (SH-74) Alignment verification and area

calculation under progress

2 Deoli-Kanwas (SH-74A) 4.4882 0.3020 4.7902 Minor increase in private LA

3 Alot-Gangdhar-Suwansara (SH-19C) 1.2335 10.2600 11.4935 Considerable decrease in

private LA

4 Kherli to Pahari Road (SH-22) 1.9205 0.0000 1.9205 Minor increase in private LA

Package 1 Total 7.6422 10.5620 18.2042

5 2

Barmer-Sindhari-Jalore (SH-16) 5.1560 6.2400 11.3960 Considerable decrease in

private LA

6 Sanderao-Bali-Mundara (SH-16) 0.0000 0.5340 0.5340 Avoided private LA

Package 2 Total 5.1560 6.7740 11.9300

7

3

Nagaur-Tarnau-Deedwana-

Mukundgarh Road (SH-19 etc.) 35.6360 7.5630 43.1990

Considerable increase in

private LA

8 Sanju-Tarnau Road (SH-60) 0.0000 0.0000 0.0000

9 Peelibanga-Lakhuwali Road (MDR-

103) 1.7823 0.0000 1.7823

Minor increase in private LA

10 Roopangarh-Naraina Road (SH-100) 0.9840 0.0000 0.9840 Minor increase in private LA

11 Churu-Bhaleri Road (SH-69) 0.0000 23.2452 23.2452 Avoided private LA

12 Sardarsher-Lunkaransar Road (SH-

6A) 0.0000 11.2680 11.2680

Considerable decrease in

private LA

Package 3 Total 38.4023 42.0762 80.4785

13

4

Singhana-Buhana-Haryana Border

Road (SH-13B) 3.0946 0.0000 3.0946

Minor increase in private LA

14 Ajeetgarh-Chala Road (SH-13) 0.8185 15.3200 16.1385 Considerable decrease in

private LA

15 Sikar-Ganeri-Jaswantgarh Road (SH-

20/20A) 52.6009 0.7800 53.3809

Considerable increase in

private LA



Page 8 of 37

16 Bidasar-Nokha Road (SH-20) 0.0000 1.2000 1.2000 Avoided private LA

Package 4 Total 56.5140 17.3000 73.8140

Grand Total 107.7145 76.7122 184.4267

Overall, the private LA has

been reduced considerably

Package-wise, requirement of private land uptake (Table 8) has been reduced as compared to that as

mentioned as per the land acquisition plans (Table 6). However, in different subprojects the scenario of

private land uptake shows variability from reduction to zero in some cases and to considerable increase

in some others. The column of remarks in Table 8 specifies the latest status of reduction or increase of

private land acquisition for each of the subprojects.

3.2 Identification and Verification of DPs and CPRs

Identification of DPs and CPRs is a very important stage in the process of RP implementation. It provides

an assessment of number of affected persons and loss of properties like structures, trees, standing

crops, etc. to them. Moreover, it also assesses the impacts on the number of common property

resources. The identified DPs and CPRs are further verified through a joint verification process taken up

by both the NGO and the Executing Agency (EA).

The following Table 9 provides details of package-wise identified and verified final numbers of DPs and

CPRs which are being affected due to the project implementation.

Table 9: Package-wise Details of Identification and Verification Survey (IVS)

Package 1: Status of Identification and Verification

Name of Subprojects DP (TH) DP (NTH) CPRs Total Remarks (Comparison

between Tables 7 and 9)

Kanwas-Khanpur-Aklera (SH-74) Alignment verification and NTH

verification under progress

Deoli-Kanwas (SH-74A) 151 42 3 196 Increase in TH DP numbers

Alot-Gangdhar-Suwansara (SH-19C) 94 32 10 136 Increase in TH DP numbers

Kherli to Pahari Road (SH-22) 52 34 20 106 Increase in TH DP numbers

Total 297 108 33 438

Overall increase in TH DP

numbers


Name of Sub Projects DP (TH) DP (NTH) CPRs Total Remarks

Barmer-Sindhari-Jalore (SH-16) 105 7 31 143 Increase in TH DP numbers

Sanderao-Bali-Mundara (SH-16) 0 4 5 9 Impact on TH DP avoided

Total 105 11 36 152

Overall increase in TH DP

numbers



Nagaur-Tarnau-Deedwana-Mukundgarh Road

(SH-19 etc.) 280 82 35

397

Reduction in TH DP

numbers almost by half.

Sanju-Tarnau Road (SH-60) 0 41 6 47 Impact on TH DP avoided

Peelibanga-Lakhuwali Road (MDR-103) 15 2 3 20 Increase in TH DP numbers

Roopangarh-Naraina Road (SH-100) 1 28 9

38

Significant reduction in TH

DP numbers. This is mainly

due to ownership

verification issues.

Churu-Bhaleri Road (SH-69) 0 2 3 5 Impact on TH DP avoided



Page 9 of 37

Sardarsher-Lunkaransar Road (SH-6A) 0 1 5 6 Impact on TH DP avoided

Total 296 156 61

513

Overall significant reduction

in TH DP numbers. This is

mainly due to ownership

verification issues.



Singhana-Buhana-Haryana Border Road (SH-

13B) 123 10 14

147

Reduction in TH DP

numbers almost by half

Ajeetgarh-Chala Road (SH-13) 26 2 5 33 No change in TH DP number

Sikar-Ganeri-Jaswantgarh Road (SH-20/20A) 366 3 6 375 No change in TH DP number

Bidasar-Nokha Road (SH-20) 0 1 6 7 Impact on TH DP avoided

Total

515 16 31 562

Overall significant reduction

in TH DP numbers. This is

due to adopting alignment

adjustments within

available ROW

While project implementation some modifications in the subproject alignments have provided scope to

reduce impacts on DPs. In subproject stretches with village settlements construction of road has been

restricted within existing ROW to avoid impacts on structures belonging to DPs mentioned in RPs. In

cases of densely populated villages bypass / realignments have been considered. Proposed LA for toll-

plazas has been changed to government land so as to reduce need of private land uptake. Mitigation of

impacts in this way has brought down number of DPs in some subprojects. However, due to verification

of ownership of affected plots numbers of DPs in some subprojects substantially increased for multiple

part-owners that were not recognized earlier. The remarks in Table 9 provide information on the

changes in the number of DP / CPRs.

3.3 Micro-Plan Preparation for DPs and CPRs

Micro-plans for DPs and CPRs are in the process of preparation for different Packages. Based on the

findings of the IVS the micro-plans are being prepared by the implementing NGO. Till the end of

December 2017, no micro-plan has been submitted to EA. The NGO has been working on the micro-

plans and they will start submitting sets of micro-plans to EA from January 2018 onwards.

3.4 Preparation of Identity Cards for DPs and CPRs

Once the micro-plans are approved by the EA, the NGO will prepare the ID Cards, and these will be

distributed to the DPs and owners / trustees of CPRs.

3.5 Disbursement of Payment of Compensation and Resettlement Assistances to DPs and CPRs

Preparation of cheques on disbursement amounts (Compensation and resettlement assistance) will be

taken up by EA after the micro-plans are approved. Once this process is completed the cheques will be

handed over to the implementing NGO for distribution to DPs and owners / trustees of CPRs.



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3.6 Public Hearing

Public hearings on sharing the findings of the SIA of land acquisition are being carried out by the NGO in

different packages. To start with, a public hearing will be conducted for Package 4 on 10th January 2018

in the upcoming SMR period (January-June 2018). For other three packages this will be conducted in the

subsequent months.

3.7 Disclosure of Project Entitlements

The project disclosure document including the entitlement to project affected persons has been

prepared in English and has been translated in Hindi, the local communication language. This has been

submitted by the NGO to EA and approval of the document is awaited. Once approved, the NGO will

distribute this to all the DPs and owners / trustees of CPRs for wider publicity of the entitlements. This

is an integral part of the continued public consultation process adopted for the project.

3.8 Livelihood Restoration Training

The NGO is carrying out training need assessment for selecting suitable trades in which the eligible DPs

wish to get trained for livelihoods restoration. The NGO will arrange and support EA to organize

livelihoods training for eligible DPs.

The desired and selected vocational training trades will be included in the micro-plans of eligible DPs

and training programmes will be conducted for skill development.

3.9 Social Intervention in Terms of Awareness Creation

The NGO will carry out social interventions as per their TOR while implementing RPs. The NGO will do

the following activities as part of their responsibilities.

▪ HIV/ AIDS Awareness Campaign

▪ Road Safety Awareness Campaign

▪ Human Trafficking Awareness Campaign

▪ Health /Hygiene Awareness Campaign

None of the activities mentioned here has been taken up by the NGO till date. However, preparation is

being done for conducting these activities on a scheduled time-frame. These will start to be conducted

soon.



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IV Vulnerability of Displaced Persons

Vulnerability of affected persons has been taken care of as per the EM provisions for special

resettlement assistance and support. The vulnerable DPs include women headed households, ST and SC

households, BPL households and physically challenged persons. All DPs who belong to vulnerable

category are eligible for special support in the form of one-time resettlement assistance as mentioned

in the EM adopted for the project. Till the end of the reporting period the vulnerability mapping has

been substantially completed as shown in Table 10 below.

Table 10: Package 1 Details of Vulnerable DPs in TH and NTH Categories

Sl.

No. Subproject

No. of

TH as

per IVS

No. of

Vulnerable

TH

No. of NTH

as per IVS

No. of

Vulnerable

NTH Remarks

1 Kanwas-Khanpur-Aklera (SH-74)

0 0 102 28

IVS for TH and

NTH is in progress

2 Deoli-Kanwas (SH-74A) 151 11 42 8

3

Alot-Gangdhar-Suwansara (SH-

19C) 95 5 42 5

4 Kherli to Pahari Road (SH-22) 49 15 32 17

Total 295 31 218 58

4.1 Indigenous People

There is no impact on the life and culture, natural resources of the Tribal communities / Indigenous

Peoples / Scheduled Tribes (ST) groups or imposes any restriction about the socio-cultural interactions

with their tribesmen in other areas in any of the subprojects under all the 4 Packages in Tranche-1.

However, some scattered ST households are being affected due to the construction of the proposed

subprojects in Package 1 and there is negligible impact of the project on ST households in other 3

packages. The project causes no hindrances for the ST households in their socio-economic life or for

them to maintain their societal activities.

ST DPs in the project will be considered as vulnerable and will be compensated and provided with

resettlement assistances as per the provisions of the project adopted Entitlement Matrix (EM). The

following table provides details of vulnerable DPs as found during IVS.

4.2 Gender Sensitization and Empowerment

Gender sensitization is an important aspect of RP Implementation in ADB funded projects. Usually

women groups are found to be less interactive and for this reason they lack knowledge about

infrastructure development projects, especially in rural India. Thus, a proper sensitization of gender

groups is essential for allowing all sections of the communities living around the project area to receive

project information and benefits of the project to them. The provisions for specific entitlements for

affected persons adopted in the project need to be shared to both male and female groups for them to

speak up their voice according to informed choices.

For this, gender-based groups may be identified along the areas adjoin subprojects and focus group

discussions (FGD) / public consultations will be held on sensitizing gender groups, especially women on

the project benefits to be accrued to them. Women along subprojects will be consulted for encouraging



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involvement in project activities, voicing choices on creating provisions for their convenience within the

limits of resettlement assistances.

V Grievance Redress Mechanism adopted in Trance-1 Project

5.1 Need for Grievance Redress Mechanism

There is a provision for redress of grievances of APs in all aspects relating to Land Acquisition (LA) and

payment of compensation in Rehabilitation Action Plan. Various provision under LA act enable aggrieved

EPs at different stages of LA to represent their cases to Land Acquisition Officer or even refer to court

for redress and seek higher compensation. It is suggested that LAO & RRO should hold a meeting at a

fixed date every month to hear the grievances of EPs. Moreover, Lok Adalats can be held for quick

disposals of cases.

However, R&R policy of Government of Rajasthan has a provision of Grievance Redress Committee to

be headed by District Magistrate of respective districts. Members of the committee: Apart from District

Magistrate as head of the committee at district level, the committee will comprise of representatives of

two local NGOs, representative of people (viz., Member of Parliament, Member of Legislative Assembly,

etc.), representatives of blocks, districts, line departments & affected persons. At central level, Project

Director of Project Implementation Unit will head the committee.

Meetings and decision-making process of the committee: It is suggested that Grievance cell shall meet

regularly (at least once a month) on a pre-fixed date (preferably on first 7th day of the month). The

committee will fix responsibilities to implement the decisions of the committee. This will not only help

proper assessment of the situation but also in suggesting corrective measures at the field level itself.

The committee shall deliver its decision within a month of the case registration. The Divisional

Commissioner of the area shall hear appeal against the decision of the grievance redress committee.

5.2 Grievance Redress Mechanism

The EA has esta lished a e ha is to re ei e a d fa ilitate the resolutio of displa ed perso s’ (DP)

concerns and grievances about physical and economic displacement and other project impacts.

The grievance redress mechanism intends to address concerns and complaints of APs and DPs promptly,

using an understandable and transparent process that is gender responsive, culturally appropriate, and

readily accessible to the displaced persons at no costs and without any retribution.

No grievance registered or raised by any DP till the end of the current reporting period.

5.3 Formation of Grievance Redress Committee

Formation of a Grievance Redress Committee (GRC) has been initiated at the apex level of EA. GRC will

be established at two-levels, one at the District level (PIU level) and second at PMU level. The GRC is to

re ei e, e aluate a d fa ilitate the resolutio of displa ed perso ’s DPs o er s, o plai ts a d grievances. GRC will provide an opportunity to the DPs to have their grievances redressed prior to

approaching the State level LARR Authority, constituted by Government of Rajasthan in accordance with

Section 51(1) of the RFCTLARR Act, 2013. GRC is aimed to provide a trusted way to voice and resolve



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concerns linked to the project and to be an effective way to address DPs concerns without allowing it to

escalate resulting in delays in project implementation.

The GRC is a voluntary body and will continue to function, for the benefit of the DPs, during the entire

project cycle. For the convenience of public at large the GRC will have contact phone number and e-mail

address which requires to be displayed at project construction sites. The project information board of

each subproject will have these contact details.

5.4 Structure and Functions of Grievance Redress Committee

Functions of the Committee

The functions of the grievance committee shall be

▪ To provide support for the EPs on problems arising out LA/property acquisition

▪ To record the grievances of the EPs, categories and prioritize and solve them within a month.

▪ To inform PWD of serious cases within an appropriate time frame

▪ To report to the aggrieved parties about the developments regarding their grievance &

decision of PWD.

▪ To prioritize cases based on following criteria:

i. cases pertaining to the land and structures of displaced persons

ii. cases pertaining to the land and structures of adversely affected APs

iii. cases pertaining to the land and structures of partially affected APs

As said earlier Divisional Commissioner of the area will have the final say and that decision will not be

contested in any other forum except the regular arbitration forum or, if required, in the courts of law.

In case court fails, NGO will have to motivate the agitated EPs to smoothen implementation of the R&R

programme.

Integrated Grievance Redresses Mechanism

An Integrated Grievance Redress Mechanism (IGRM) will be established at the head quarter level that

will register user complaints using combination of various mediums (e.g. a dedicated toll-free phone

line, web-based complaints, written complaints in feedback register and open public days) and address

them in a time bound system. The project will appoint a grievance redressal or Public Relation officer

solely responsible for handling phone and web-based complaints. The person will be responsible for

directing the aggrieved person to the concerned official through e-mail. On receiving any phone call or

web based or email, a unique number will be generated which will be the reference number for the

caller and he can trace the progress of his grievance / query through that number. Any complaint lodged

will be addressed within 15 days of receiving the complaint. System will have escalation matrix i.e. if

grievance / query remains untended or there is no response from the concern officer for specified period

than system will escalate the grievance / query to next level through email. The toll-free line will be

monitored between 10 AM to 5.30 PM on all working days. Any call made before or after the stipulated

time, will get recoded and from the voice mail an e- mail will be generated addressed to the grievance

officer.

The grievance officer will then direct that mail to the concerned official and follow-up. The recorded

message will be responded back the next day. The project will also commit itself for proactive disclosure

and sharing of information with the key stakeholders, including the communities/beneficiaries. The



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website of PWD will have the name and number of social development officer; the toll-free number and

the website address.

NGO staff will be responsible for assisting illiterate and other vulnerable APs in registering their

grievances.

Figure 5.1: Levels of Grievance Redressal

Grievance Redressal Committee

Grievance Redressal Committee (GRC) will be established at two-levels, one at the District level (PIU

level) and second at PMU level. The GRC is to receive, evaluate and facilitate the resolution of displaced

perso ’s DPs o er s, o plai ts a d grie a es. GRC ill pro ide a opportu ity to the DPs to have

their grievances redressed prior to approaching the State level LARR Authority, constituted by

Government of Rajasthan in accordance with Section 51(1) of the RFCTLARR Act, 2013. GRC is aimed to

provide a trusted way to voice and resolve concerns linked to the project and to be an effective way to

address DPs concerns without allowing it to escalate resulting in delays in project implementation.

The GRC will aim to provide a time-bound and transparent mechanism to voice and resolve social and

e iro e tal o er s li ked to the proje t. The GRC is ot i te ded to ypass the go er e t’s inbuilt redressal process, nor the provisions of the statute, but rather it is intended to address displaced

persons concerns and complaints promptly, making it readily accessible to all segments of the displaced

persons and is scaled to the risks and impacts of the project.

The Resettlement Plan provides for entitlements for the various types of losses corresponding to the

tenure and an institutional mechanism to disburse compensation and R&R assistances. A consultation



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and disclosure plan is also provided for meaningful consultations and timely disclosure. The GRC is

expected to resolve the grievances of the affected persons arising in the implementation of this RP in a

transparent and timely manner. The decision of the GRCs will be final unless vacated by the LARR

Authority.

The GRC will continue to function, for the benefit of the Displaced Persons, during the entire life of the

project including the defects liability period. The response time prescribed for the GRCs would be four

weeks. Since the entire resettlement component of the project must be completed before the

construction starts, to resolve the pending grievances, the GRC, at PIU and PMU level, will meet at least

once every month in the first year of RP implementation and once in two months thereafter. Other than

disputes relating to ownership rights and apportionment issues on which the LARR Authority has

jurisdiction, GRC will review grievances involving eligibility, valuation, all resettlement and rehabilitation

benefits, relocation and payment of assistances. Grievances received by the PD, PIU will be resolved at

his level, if possible, else it will be placed before the GRC.

First Level GRC: First level GRC will function at the District level where the subprojects are being

implemented. The district level GRC will be chaired by SDM, as its Chairman, and the members will

comprise of the PD, PIU, PWD as member secretary of GRC.

Second Level GRC: Second level GRC will function at PMU level. The Additional Chief Engineer (ACE),

PPP division, PWD will be the chairperson and the appellate authority who will be supported by the

Superintending Engineer, PMU, PWD as member secretary of GRC.

Functions of GRC

Field Level Complaint Handling System

The GRC should meet at least once in a month in the respective office of the jurisdictional SDM office.

Petitions received from DPs of any concerns or complaints or grievances should be taken up in the GRC.

The member secretary should maintain a register of all petitions received with details of date of receipt

of the petition, date of hearing, if any, date when it was considered by the committee, along with nature

of complaint/concern, action taken, and date of communication sent to petitioner. Communication, in

writing should be sent to the aggrieved person about the date, time and venue of the GRC sitting and

make it known that s/he is entitled for personal hearing and that representation through proxy will be

not be entertained. Communication will also be sent through implementation support NGO to ensure

that the petitioner is informed about the date of GRC sitting.

Copies of petitions received 1- eek prior to the o ittee’s siti g, should e se t to Chair a a d the member along with an explanatory note from appropriate authority and/or RP implementation support

NGO, as the case may be, to enable the Chairman and member to scrutinize the petitions in detail.

Petitio s re ei ed i the eek of the o ittee’s sitti g, shall e take up duri g the sitti g and

resolved.

Headquarter Level (PMU) Complaint Handling System

Decision of the committee will be final unless an appeal is preferred with the Additional Chief Engineer

(ACE) at PMU. If the committee is unable to arrive at a decision through consensus, the matter will be

referred to the appellate authority with a note on opinion of the committee members. The



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complaint/concern will be redressed in four-week time and written communication should be sent to

the complainant about the decision taken.

The RP implementation support NGO will assist displaced persons in registering their grievances and

being heard. The complaint / grievance will be redressed in 4-week time and written communication

will be sent to the complainant. A complaint register will be maintained at PIU/PMU level with details

of complaint lodged, date of personal hearing, action taken, and date of communication sent to

complainant. If the complainant is still not satisfied s/he can approach the appellate authority and/or

the jurisdictional LARR Authority. The complainant can access the appropriate LARR Authority at any

time and not necessarily go through the GRC.

Figure 5.2: Grievance Redressal Process

ADB’s A ou ta ility Me ha is

People who are, or may in the future be, adversely affected by the project may submit complaints to

ADB’s A ou ta ility Me ha is . The A ou ta ility Me ha is pro ides a i depe de t foru a d process whereby people adversely affected by ADB-assisted projects can voice, and seek a resolution of

their pro le s, as ell as report alleged iolatio s of ADB’s operatio al poli ies a d pro edures. Before submitting a complaint to the Accountability Mechanism, affected people should make an effort in good

faith to solve their problems through the GRC and by working with the concerned ADB operations

department. Only after doing that, and if they are still dissatisfied, should they approach the

Accountability Mechanism 1

Government of Rajasthan Initiative in addressing Grievance Redressal through Sampark Helpline 181

In addition to above mentioned grievance redressal mechanism, the Government of Rajasthan has been

continuously striving to bring in excellence in citizen service delivery by ensuring transparency and

minimizing grievances. As an initiation to ensure proper service to the citizen, a project named

Rajasthan Sampark has ee i ple e ted through Depart e t of IT a d Co u i atio s. The

1

http://www.adb.org/contact?target=Hmzj1lzfKqMSRDKA0C6/kg==&name=Complaint%20Receiving%20Officer&referrer=node/81970



Page 17 of 37

project paves the way for a common man to reach the departments of the State Government for their

queries and concerns, with the help of Information Communication and Technology (ICT) Interventions.

Rajasthan Sampark System Overview

This application is web-based interface and supports integration with different means to register the

grievances from common man. The means for the registration can be through the online registration,

calls to the organization, integration with social networking sites, mobile application and so on. It

maintains the disposal of the grievance according to defined hierarchy of the organization. The hierarchy

can be defined for different levels as demographical, office, administrative. The monitoring of the

application would be maintained according to the defined workflow.

The main aim of the application is to track the process of grievance redressal. This would include the

registration of the grievance and then monitoring the grievance. Also, maintaining a record of the details

of the grievance after its disposal.

Through Rajasthan Sampark, Government of Rajasthan intends to achieve all important aspects of good

governance viz. Robust Delivery System, Transparency, Communication, Grievance Redressal and

Sensitivity towards citizens.

With the objective of keeping the focus on resolution of individual grievances/general complaints, all

telephonic calls received in the cc are divided in four categories.

1. General complaints

2. Demands

3. Corruption complaints

4. Information on schemes

Figure 5.3: Rajasthan Sampark Systems Overview

5.5 Levels of processing grievances received on helpline

The mechanism of grievance handling on the helpline basically depends upon adherence to the set

timelines for redressing individual grievances and satisfaction of the applicant expressed on helpline

through the registered mobile number.

Level 1: Generally, the officers posted at Panchayat Samiti/Tehsil level are designated as Level 1 officers.

These officers are directly responsible for redressing the grievances. There are, however, certain

departments which are not represented at Panchayat Samiti level. In such cases, the officers posted at

the district headquarters or otherwise are not designated as Level 1 officers. In such cases, there is no



Page 18 of 37

Level 1 officer, but the mapping starts from Level 2. For example, in Excise Department there is no officer

posted at Panchayat Samiti/Tehsil level and consequently, District Excise Officer posted at the district

headquarters is designated as Level 2 officer, although there is no L1 officer.

Level 2: As a general rule, the officers posted at District headquarters are designated as Level 2 officers.

Registered grievance is automatically escalated to Level 2 under the following circumstances:

1. When Level 1 officer does not dispose of the grievance within the prescribed timeline.

2. When the applicant is not satisfied with the redressal given by L1 officer.

Whenever, any particular application gets escalated to Level 2 officer, it is his responsibility to ensure

redressal within the time line prescribed for Level 2. Once, some application gets escalated to higher

level, reasons for delay in redressal of grievance must be explained by the officers at lower level.

Level 3: Officer posted at the Divisional/Zonal headquarters is designated as Level 3 officer. Pending

grievances from Level 2 get escalated to Level 3 under the conditions prescribed for escalation from

Level 1 to Level 2.

Level 4: HODs/Administrative Secretaries are designated as Level 4 officers depending upon the

administrative structure of the department/organization. For example, in Panchayati Raj Department

BDO is Level 1 officer, CEO is Level 2 officer, Commissioner, PR is Level 3 Officer and Secretary PR is Level

4 officer. In contrast, in Revenue Department Tehsildar is Level 1 officer, SDO is Level 2 officer, District

Collector is Level 3 Officer and Divisional Commissioner is Level 4 officer. Again, a particular grievance

gets escalated to Level 4 officer when either it does not get resolved at Level 3 within the prescribed

timeline or the applicant remains unsatisfied of the redressal.

5.6 Samadhan Video Conference by the Hon'ble CM

Every month, Hon'ble CM takes a review meeting (Raj Vikas) through video conferencing to assess the

ground reality in reference to grievance redressal mechanism as operating through Helpline-181.

Following is the frame work of grievance redressal review in state level Raj Vikas Meeting chaired by the

Hon'ble CM:

1. Identification of grievances

Depending upon several parameters including the duration of pendency and seriousness of the

issues involved in the grievances.

2. Communication to the concern department and the applicant

Identified grievances are communicated to the concerning administrative Secretary, District

Collector, HOD and DLO for their comments and seeking the reasons for delay in

disposal/incorrect disposal.

3. Raj Vikas Meeting Every month on a fixed

Every month on a fixed day, Raj Vikas Meeting is held under the chairpersonship of the Hon'ble

CM. In this meeting Hon'ble CM directly interacts with the complainants and the concerning

departments in regard to disposal of grievances at various levels.



Page 19 of 37

VI Public Consultation

Participation is a process, through which stakeholder influence and share control over development

initiatives and the decisions and the resources, which affects them. The effectiveness of R&R program

is directly related to the degree of continuing involvement of those affected by the project.

Comprehensive planning is required to assure that local government, NGOs, host population and project

staff interacts regularly, frequently and purposefully throughout all stages of the project. Participation

of persons directly affected by projects is a primary requirement in development of R&R, if its programs

are to be suited to the needs of the resettled population. Their involvement vastly increases the

probability of their successful resettlement and rehabilitation.

6.1 Consultation and Participation Mechanisms

Experience indicates that involuntary resettlement generally gives rise to severe problems for the

affected population. These problems may be

reduced if, as part of a resettlement program,

people are properly informed and consulted

about the project, their situation and

preferences, and allowed to make meaningful

choices. This serves to reduce the insecurity and

opposition to the project which otherwise are

likely to occur.

The project will therefore ensure that the

affected population and other stakeholders are

informed, consulted, and allowed to participate

actively in the development process. This will be

done throughout the project, both during

preparation, implementation, and monitoring of

project results and impacts.

During implementation and monitoring stage,

information will be disseminated to project

affected persons and other key stakeholders in

appropriate ways. This information will be

disseminated in vernacular languages as required,

describing the main project features including the

entitlement framework. Consultation will be carried out in ways appropriate for cultural, gender-based,

and other differences among the stakeholders. Where groups or individuals have different

views/opinions, particular emphasis will be laid on the views and needs of the vulnerable groups.

The Social Impact Assessment provides detailed information regarding the consultation process. It

describes information disclosure at preparation stage. The consultation process established during

preparation stage of the project uses different types of consultation such as in-depth interviews with

key informants, focus group discussions, seminars and meetings. The consultation programme includes

the following:

▪ Heads of households likely to be impacted;



Page 20 of 37

▪ Household members;

▪ Clusters of APs;

▪ Villagers;

▪ Village Panchayats; and

▪ Government Agencies and Departments.

The main objectives of the consultation program were to minimize negative impact in the project

corridors and to make people aware of the road rehabilitation project. During the process efforts were

made to ascertain the views and preferences of the people. The aims of community consultation were:

▪ To understand views of the people affected w.r.t to the impacts of the road

▪ To identify and assess all major economic and sociological characteristics of the village to enable

effective planning and implementation and,

▪ To resolve the issues relating impacts on community property.

6.2 Local Level Consultations

Local level consultations were carried out in affected villages and all the comments received have been

incorporated in the RP during DPR stage. Efforts were made to select both small and big habitations

along the project road in order to get representation of all the segments of affected population. Prior

intimation at least 15 days before the planned consultation meeting was given to village office /

Sarpanch / villagers so that villagers were aware of date and location of meeting before hand for active

participation. The objectives of local level consultations were to inform the affected persons about the

project, R&R policy, to incorporate their views on the policy in RP and mitigation measures as suggested

by them.

Consultation team included social and community development expert, local surveyor and technical

expert.

6.3 Consultations taken up by NGO at Subproject Level

Informal public consultations at subproject level have been carried out by the implementing NGO during

RP implementation. With the disclosure document in local language made ready formal public meetings

at the subproject level will be organized by the NGO as part of the continuous process of public

consultation.

Till the end of the reporting period no formal public consultation has been carried out by the NGO. The

NGO has planned to conduct public consultation from January 2018 onwards.



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VII Institutional Arrangement for RP Implementation

Institutions for planning and implementation of resettlement programs are numerous and vary

substantially in terms of their respective roles and capacity to successfully carry out various components.

Timely establishment and involvement of appropriate R&R institutions would significantly facilitate

achievement of the objectives of the R&R Program. This document reflects an institutional assessment

and provides a strategy for developing required implementation capacity and minimizing risks. Capacity

building and training are coordinated with the project implementation schedule to ensure that skilled

staff is available to implement the RP without delay in civil works. The main R&R institutions would

include:

▪ Official Agencies

- PPP-PWD

- ADB

- Local Administration

▪ Line Departments

▪ NGO

▪ Training Institutions

▪ Grievance Redress Cell

▪ Monitoring & Evaluation Agency

7.1 The Process

PWD will focus effort in three critical areas to commence RP implementation:

a) To initiate the process, orientation and awareness seminars will be organized for the PWD and

other RP implementers

b) To establish an Environment, Social Development and Resettlement Cell (ESDRC)

c) NGOs with experience in social development and a track record in resettlement and

rehabilitation will be partners in RP implementation.

d) To establish Coordination Committee with representatives from local self-government, APs

and implementing NGO. The objective of this committee is to coordinate between various

implementing agencies.

In addition, PMC will provide technical assistance in resettlement and rehabilitation planning during the

transition to project and RP implementation. The institutional context of resettlement in the project is

reviewed below and major features of RP implementation are described in sections that follow.

Effective RP implementation will require institutional relationships and responsibilities, organizational

development and collaborative efforts by PPP-PWD, State Government, partner NGO and affected

population. The ESDRC should have representation of other line departments, viz., revenue, forest,

public health, rural engineering, etc. The responsibility of co-ordination lies with R&R Coordinator. The

ESDRC will establish operational links within PWD and with other agencies of government involved in

project-induced resettlement. It will bridge the distance between the project and project affected

persons and communities. It will provide the means and mechanisms for coordinating the delivery of

the compensation and assistance entitled to those who will suffer loss. ESDRC will link the project with



Page 22 of 37

state government agencies, provide liaison with PWD field units and impacted communities, establish

district level committees to co-ordinate social development and resettlement operations in the field and

to assist NGO partners. It will also engage required training services, oversee a grievance redress process

and actively monitor RP implementation.

On behalf of PPP-PWD, the ESDRC will assume the responsibility for representing the social impact and

resettlement components of the project for environment clearance. The ESDRC will also be responsible

for disseminating this information to the public and providing additional opportunities for public

comment. The Social Development Specialist (SDP) will implement the RP & supervision by the PMC in

coordination and support of the field teams as will be positioned in different packages.

Among government agencies, the revenue department will have the most important role. While the

responsibility for land acquisition and payment of compensation for land acquired (including properties

there on) lies with the Revenue Department, the ESDRC has to assume responsibility for coordinating

various matters with the Revenue Department so that both physical possession of land acquired, and

payment of compensation is not unduly delayed. The responsibility for income restoration and

replacement of common property resources would fully be with the ESDRC along with the nodal NGO.

The ESDRC will be consisting of Project Director, R&R and Environmental Coordinators of PPP-PWD (of

the rank of Assistant Engineer) other officers of PPP-PWD responsible for implementation of RP at

district level. The ESDRC will have a flat organizational structure with the subject matter specialist

working nearly independently under the supervision of a location specific coordinator.

Since the Revenue Department has district-wise jurisdiction, the coordinators can also be appointed for

each district. The structure of the staffing will be at two levels;

(1) ESDRC with three people, PD, PPP-PWD as head, R&R and Environmental Coordinators of PPP-PWD

and their district level counterparts.

(2) In each contract, the R&R and Environmental coordinators of PWD will be assisted by their

counterparts from districts.

7.2 Need for NGO/CBO

The relocation disturbs the present activities of APs and therefore there is a need to establish and

stabilize their economic living. While all tasks relating to Land Acquisition is taken care by the Land

Acquisition Officer and his staff, the implementation of RP is the responsibility of the ESDRC under PWD.

The NGO will help in implementing various components of the RP, particularly the use of compensation

and rehabilitation assistance for more productive purposes like purchase of land, self-employment, etc.

Its involvement is even more important since there are no social community organization among the

APs which otherwise could have taken lead in this regard.

Being new to the area of working with APs, the selected NGO will have to work directly under the ESDRC

Coordinator who will be in charge for implementation of RP. Thus, implementation becomes joint

responsibility of PWD and NGO. Developing Rapport with the APs is one of the responsibilities of the

NGO as specified in the TOR. In order to do so, NGO will hold regular community meetings and will also

carry out door to door interaction with the APs. Whereas community meetings will include both APs as

well as those who is not adversely affected, additional emphasis will be made for vulnerable community

members in door to door interaction.



Page 23 of 37

7.3 Role of NGO

Resettlement relates to human aspects and economic rehabilitation requires human resources

development consisting of education, training, awareness generation, etc. In absence of any sociologist

/ anthropologist, NGO will be involved to assist PWD in implementation of RP. The NGO will help

educating APs on the proper utilization of compensation and rehabilitation grant and help them in

getting financial assistance, if required, under various subsidy related development programs. It will also

organize training programs to impart required skill for such APs who would prefer to go for self-

employment schemes. Specifically, the tasks of the NGO will be to:

▪ develop rapport with APs and between APs and PWD

▪ verification of APs

▪ post design consultations with the community

▪ assess the level of skills and efficiency in pursuing economic activities, identify needs for

training and organize programmes either to improve the efficiency and/or to impart new skills.

▪ assist PAP in receiving rehabilitation entitlement due to them

▪ motivate and guide PAP for proper utilization of benefits under R&R policy provisions;

▪ facilitate purchase of agriculture land in negotiating price and settling at a reasonable price or

expedite the same through Land Purchase Committee.

▪ assist APs in obtaining benefits from the appropriate development programmes.

▪ help APs in increasing their farm income through provision of irrigation facility or improving

farm practices, and

▪ Ensure replacement of produce particularly those under self-employment activities.

▪ Complete the consultation at the community level and provide support by describing the

entitlements to the EPs and assisting them in their choices

▪ Accompany and represent the EPs at the Grievance Committee meeting.

▪ Assist the EPs to take advantage of the existing government housing schemes and

employment and training schemes that are selected for use during the project, and

▪ Carry out other responsibilities as required and identified.

In the context of implementing of RP, it is important that NGO, which is genuine and committed to the

task entrusted, is selected. An NGO with local presence is, however, more suitable hence would be

preferred. The NGO may be contracted on specified terms and conditions with proper fixation of

financial accountability. The payment to NGO will be linked to the performance of the task assigned and

the time period. The payment will be arranged on quarterly basis to be released on certification of

completing the previous task. The monitoring of R&R programme will also include the performance of

NGO. The NGO services will be required for implementation period for which provisions have been

provided in the plan.

Simultaneously steps can be taken for promoting location specific Community Based Organizations

(CBOs) of APs to handle resettlement planning, implementation and monitoring. These groups can be

promoted for each adversely affected settlement/village or a group of contagious villages. Until and

unless sufficient institutional capacity is built amongst the APs, so that they can act and react as a group,

participatory planning and implementation of good reestablishment solutions is nearly impossible.

Resettlement negotiation, if carried out individually with all displaced families, is both uneven and time

consuming. It favors the good bargainers over the bad bargainers and as bargaining capacity is directly

related to income levels – favors the more affluent over the poorer and more vulnerable sections of the



Page 24 of 37

displaced population. This can be minimized by organizing homogenous groups of displaced persons to

handle resettlement negotiations together with participatory planning and implementation of re-

establishment solutions.

7.4 Deployment of NGO Team and Personnel at Site

There are five teams of the same NGO Manavadhikar Samajik Manch have been deployed in the project

for carrying out RP implementation. The following table provides information on the all 5 mobilized

teams.

Table 11: Team-wise Mobilized NGO Personnel in Tranche 1 Project

Team 1 NGO Personnel

Sl.

No. Designation Name

Date of

Mobilization

Continuing

(Y / N)

Vacant

(Y / N)

1 Team Leader Dr. Kakoli Singh May-17 Y N

2 R&R Expert-01 Prabhakar Kumar Singh May-17 Y N

3 R&R Expert-02 Harishankar Singh Jul-17 - -

4 Support Staff Shivdhar Dubey replaced Diwakar Kumar May-17 Y N

5 Support Staff Kavita Mangal replaced Vikki Kumar Jul-17 Y N

6 Data Entry Operator Vishnugopal Meena replaced Vinay K. Singh Jul-17 Y N

7 Attendant Alok Kumar Jul-17 Y N


1 Team Leader Gyanendra Verma May-17 Y N

2 R&R Expert-01 Sanjay Kumar Jul-17

4 Support Staff Manoj Thakur Jul-17 Y N

5 Support Staff Vinay K. Singh replaced Bajrang Pathak Jul-17 Y N

6 Data Entry Operator Anchal Anand replaced Manil Singh Jul-17 Y N



1 Team Leader Satish Chandra May-17 Y N

2 R&R Expert-01 Amit Verma Jul-17 - -

3 R&R Expert-02 Yogendra Kumar Jul-17 Y N

R&R Expert-03 Atul Mishra May-17 Y N

4 Support Staff Radheshyam Sen replaced Omprakash Singh Jul-17 Y N

5 Support Staff Saptarishi Rath Jul-17 Y N

6 Data Entry Operator Chanda Kuriya replaced Surendra Kumar Jul-17 Y N



1 Team Leader Dhritman Dutta Jul-17 - -

2 R&R Expert-01 Sanjeev Mishra Jul-17 - -

3 R&R Expert-02 Ranjan Kumar Rautary Jul-17 Y N

4 R&R Expert-03 Rakesh Kumar Singh May-17 Y N

5 Support Staff Md. Alimmudin Anshari Jul-17 Y N

6 Support Staff Jyoti Kumari replaced Vikram Jul-17 Y N

7 Data Entry Operator Vikki Kumar Singh replaced Jeet Kumar Jul-17 Y N



1 Team Leader Neeraj Singh May-17 Y N

2 R&R Expert-01 Dr. Arpita Verma May-17 Y N



Page 25 of 37

3 R&R Expert-02 Arvind Singh May-17 Y N

5 Support Staff Sashishibushan Sathpathi replaced Arvind

Kumar Jul-17 Y N

6 Support Staff Kailash Sahoo replaced Chandra Mani Kumar Jul-17 Y N

7 Data Entry Operator Ritika Chawala replaced Rajesh Bharti Jul-17 Y N




Page 26 of 37

VIII Social Safeguards Compliance in Construction Sites

In addition to complying with social safeguards requirements in implementation of RPs, there is a scope

for considering the issues of labourers working in construction activities in the project to be safeguarded.

Safeguards compliance in construction of subprojects has been discussed in the following subsections.

8.1 Labour Safety and Health

The Concessionaire / Contractor is required to provide for support in complying with labour safety and

labour health standards. Labourers working in construction must be provided with personal protection

equipment (PPE) and construction supervisors must ensure that the PPE are used by labourers for their

safety at work. At construction camps and sites provision of first aid is a necessity and the Concessionaire

should ensure availability of first aid kit for ready use. Moreover, in case of accidents the Concessionaire

must have arrangements of immediate hospitalization of injured workers and take care of his / her

medical treatment. All the labourers must be provided with insurance coverage by the Concessionaire.

From sample field visits labour safety has been noticed as being taken care and workers are using PPE

at construction site. The following picture (Figure 8.1) shows workers wearing PPE while at work.

Figure 8.1: Use of PPE at construction works in Package 3 (Roopangarh-Naraina Road)

Use of PPE in road survey in construction phase

8.2 Provisions Created in Labour Camps in Construction Camps

It has been noted that there is no labour camp at construction camp sites. In all the works local labourers are engaged and thus provisions for labour camp have not been considered.



Page 27 of 37

8.3 Road Safety Provisions

The Concessionaire has made required provisions for ensuring road safety at construction sites. Pictures

(Figure 8.2) show installation of hoarding.

Figure 8.2: Installation of Hoardings and Safety Ribbons at Construction Sites in Package 3

(Roopangarh-Naraina Road)

Display of Hoardings on Road Safety Road Safety Instructions and ribbons placed

The IE of Package 3 has advised the Concessionaire for following all the safeguards regulations in project

construction activities. Appendix 1 provides a sample copy of an official communiqué in this regard.

8.4 Temporary Land Acquisition for Construction Camp and Providing Diversion at Construction Sites

For locating construction camp, the required land has to be acquired on temporary basis following legal

procedures to comply with safeguards regulations. Site visits and data collection from field shows that

this compliance has been taken care of by the Concessionaire. Appendix 2 provides for the Lease Deed

made for construction camp site in Roopangarh-Naraina Road.

8.5 Handing over Stretches Free from Encumbrances for Construction Purposes

As per ADB SPS 2009 norms no DP or CPR will be dislocated unless and until these are compensated fully

and supported with resettlement assistances.

Since the RP is in the process of implementation and compensation to lost land and structures have not

been paid, the Concessionaire has been provided vacant stretches of subprojects to work where there

is no involuntary resettlement impact. However, the Concessionaire will not work in settlement areas

where RP has not been implemented fully and the areas are declared free from encumbrances.



Page 28 of 37

IX Social Monitoring of Implementation of Resettlement Plans in Group-A

Subprojects during Reporting Period

Social monitoring is a regular activity taken up during RP implementation. It provides an assessment of

implementation work done, achievements of meeting targets, gaps in achieving targets, if any, over a

stipulated reporting period of six months. The progress of work done is monitored from two angles,

physical progress and financial progress.

9.1 Physical Progress in Terms of Identification of Adverse Social Impacts and Losses

During the current reporting period till the end of December 2017, Identification and Verification Survey

has been carried out in all subprojects under 4 Packages.

Adverse social impact on NTH properties has been identified in all 4 packages under Tranche-1 Project.

Social Impact Assessment (SIA) for Land Acquisition has been completed in all packages and TH DPs

owning affected land parcels have been identified.

In the current reporting period ending December 2017 a number of CPRs have been identified. CPRs

have been categorized as Religious, Government and also community owned ones.

Table 12 below presents the status of identified TH and NTH DPs in details for respective packages during

current reporting period of July-December 2017 as per the eligibilities mentioned in the Entitlement

Matrix adopted for the project. Package-wise it also provides latest status of impacted CPRs.



Page 29 of 37

Table 12: Updated list of Displaced Households and Impacts

Sl. No. Impact

Category

Pkg. 1 Pkg. 2 Pkg. 3 Pkg. 4

Total New

cases

during Jul-

Dec 2017

Remarks

Impact up till

December

2017

New

Impacts till

June2018

Cum.

Impacts

Impact up

till

December

2017

New Impacts till

June2018

Cum.

Impacts

Impact up

till

December

2017

New Impacts

till June2018

Cum.

Impacts

Impact up

till

December

2017

New

Impacts till

June2018

Cum.

Impacts

Area of Affected Land / No. of Displaced Households

1.1

Land Area /

Structures

Affected (TH)

7.6422 NA 7.6422 5.1560 NA 5.1560 38.4023 NA 38.4023 56.5140 NA 56.5140

107.7145

1.2 Affected No. of

Owners (TH) 297 NA 297 105 NA 105 296 NA 296 515 NA 515 1213

2 Structures

(NTH) 108 NA 108 11 NA 11 156 NA 156 16 NA 16 291

2.1 Residential NA NA NA NA NA NA NA NA NA NA NA NA NA

2.1.1 Permanent NA NA NA NA NA NA NA NA NA NA NA NA NA

2.1.2 Semi-

permanent

NA NA NA NA NA NA NA NA NA NA NA NA NA

2.1.3 Temporary NA NA NA NA NA NA NA NA NA NA NA NA NA

2.2

Commercial/

Residential -

cum-

commercial


2.2.1 Permanent NA NA NA NA NA NA NA NA NA NA NA NA NA

2.2.2 Semi-

permanent


2.2.3 Temporary NA NA NA NA NA NA NA NA NA NA NA NA NA

2.3 Other NA NA NA NA NA NA NA NA NA NA NA NA NA

3 Impact on

Livelihood


4 Vulnerability NA NA NA NA NA NA NA NA NA NA NA NA NA

5

Eligible for

transitional

allowance


6 No. of DPs (TH

+ NTH)

405 NA 405 116 NA 116 452 NA 452 531 NA 531 1504

7

Community

Property

Resources

(CPRs)

33 NA 33 36 NA 36 61 NA 61 31 NA 31

161



Page 30 of 37

9.2 Financial Progress in Terms of Disbursement of Compensation and Allowances including Other

Resettlement and Rehabilitation Measures

For compensating loss of land of private owners / titleholders (TH) acquired for the project, the EA

followed the Government of Rajasthan regulations / RFCTLARR (2013) for assessing amount of

compensation due to each TH / owner of land and structures impacted due to land acquisition for the

implementation of the project.

The valuation of impacted private properties followed a standardised process using latest Circle Rates

for valuation of land and Basic Schedule of Rates (BSR) for valuation of impacted structures.

Till the end of the current reporting period no disbursement of compensation or resettlement

assistances has been made.

Table 13 below presents a format to present the status of payment of compensation and resettlement

and rehabilitation assistances paid to DPs (TH and NTH) and CPRs in the subsequent SMRs.

Table 13: Disbursement of Compensation and Allowances

Sl. No. Impact

Category

DPs as of December

2017

Applicable Entitlement

s (Rs.)

Total Amount

Till December 2017 Remarks

Paid Progress (%)

DPs Amount DPs Amount

A Pkg. 1

1 Compensation for Land

Replaceme

nt Cost

2 Compensation for Structures

Replaceme

nt Cost

3 Shifting Assistance

As per EM

3.1 Permanent As per EM

3.2 Semi-permanent

As per EM

3.3 Temporary As per EM

4 Compensation for livelihood

As per EM

4.1 A. Transitional Assistance*

As per EM

4.2 B. Training Assistance

As per EM

5 Special Assistance to Vulnerable DP

As per EM

6 Compensation for CPRs

Replaceme

nt Cost

B Pkg. 2


Replaceme

nt Cost


Replaceme

nt Cost


As per EM


3.2 Semi-permanent

As per EM



As per EM


As per EM


As per EM



Page 31 of 37

Sl. No. Impact

Category

DPs as of December

2017

Applicable Entitlement

s (Rs.)

Total Amount

Till December 2017 Remarks

Paid Progress (%)

DPs Amount DPs Amount


As per EM


Replaceme

nt Cost

C Pkg. 3


Replaceme

nt Cost


Replaceme

nt Cost


As per EM


3.2 Semi-permanent

As per EM



As per EM


As per EM


As per EM


As per EM


Replaceme

nt Cost

D


0


Replaceme

nt Cost


As per EM


3.2 Semi-permanent

As per EM



As per EM


As per EM


As per EM


As per EM


Replaceme

nt Cost

*Transitional Assistance (Rs. xxx/per day as daily wage as per District Collector’s Rate of xxxxx District, Rajasthan; Total Rs. Xxxx for each Eligible Person)



Page 32 of 37

X Conclusion and Recommendation

10.1 Conclusion

▪ In all the packages of Tranche-1 the RP implementation has started. The IVS has been completed

and micro-plans are being approved. All these are being done complying social safeguards as

per guidelines of ADB SPS 2009.

▪ IVS shows that there is remarkable reduction in number of DPs as mentioned in the RPs.

▪ The disclosure document has been translated in locally accepted Hindi language with details of

entitlements due to the DPs and CPRs. Within a short time, this will be distributed to DPs for

sharing project information.

▪ GRC has been initiated and it is being formalized soon.

▪ Labour Safety in construction is well in place. Road safety measures have been adequately taken

up in construction activities in project stretches.

▪ No payment disbursement of compensation and resettlement assistance has been made to any

DP.

10.2 Recommendations

▪ Disclosure document in Hindi has to be finalized and distributed to all DPs in Tranche-1 Project.

▪ Micro-plans for DPs require to be finalized followed by preparation of ID Cards.

▪ Subsequently the disbursement of compensation needs to be completed as early as possible.

▪ GRC is required to be formed immediately and made operation to tackle issues of grievances

put forward by DPs

▪ The NGO needs to be geared up and keep all their teams in place to carry out RP implementation

in a faster mode.

▪ Social intervention activities need to start at project sites soon by the NGO.



Page 33 of 37

Appendix 1: Sample copy of an Official Communiqué by IE to Concessionaire on Compliance of Safety

in Construction Activities



Page 34 of 37

Appendix 2: Sample copy of Lease Deed for Temporary Lad Acquisition for Construction Site



Page 35 of 37



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IND: Rajasthan State Highway Investment Program …...Social Monitoring Report #1 Semiannual Report (July-December 2017) January 2018 IND: Rajasthan State Highway Investment Program

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